QA Automation Engineer

Navtech is looking for a PHP Wordpress Developer to work on cutting edge technologies combined with an ability to be innovative while creating solutions in a team environment.

Working as PHP Wordpress Developer at Navtech, you will:

• Write reusable, testable, and efficient code. Test and debug programs.
• Participate in full development life-cycle: concept, design, build, deploy, test and release.
• Integrate user-facing elements with server-side logic.
• Integrate data storage solutions like MongoDB, MySQL etc.
• Work with product teams on new product ideas, designs, prototypes, and estimates.
• Drive a best practices approach to the continuous improvement of our products, processes, and tools.
• Write and maintain documentation for all features in development.
• Develop back-end components to improve responsiveness and overall performance.
• Implement security and data protection solutions.
• Coordinate, guide, and mentor other software engineers within the team to
• understand user requirements and provide better technical solutions.

Who Are We Looking For Exactly?

• 1-3 years of experience as a PHP Wordpress Developer.
• Knowledge of object-relational mapping (ORM).
• Able to integrate multiple data sources and databases like MySQL, PostgreSQL, MongoDB into one system.
• Familiarity with Python, JavaScript, MySQL, Apache, Nginx, APIs, HTML, etc.
• Working experience in wordpress is a plus.
• Proficient understanding of any of the code versioning tools like Git, SVN etc.
• Understanding of open source projects like Joomla, Drupal etc.
• Familiarity with NoSQL database (Redis, Cassandra).
• Ability to work in a cloud environment. Experience on AWS or Azure would be an added advantage.
• Should have a Master’s Degree /Bachelor's (BS) in computer science, Software
• Engineering, IT, Technology Management or related degrees and throughout education in English Medium.
• Should have good logical, analytical and communication skills with client interaction experience.

Why Navtech?

• Performance review and Appraisal Twice a year.
• Competitive pay package with additional bonus & benefits.
• Work with US, UK & Europe based industry renowned clients for exponential technical growth.
• Medical Insurance cover for self & immediate family.
• Work with a culturally diverse team from different geographies.

About us:

Navtech is a premier IT software and Services provider. Navtech’s mission is to increase public cloud adoption and build cloud-first solutions that become trendsetting platforms of the future. We have been recognized as the Best Cloud Service Provider at GoodFirms for ensuring good results with quality services. Here, we strive to innovate and push technology and service boundaries to provide best-in-class technology solutions to our clients at scale. We deliver to our clients globally from our state-of-the-art design and development centers in the US, Hyderabad, and Pune.

We’re a fast-growing company with clients in the United States, UK, and Europe. You will join a team of talented developers, quality engineers, product managers whose mission is to impact above 100 million people across the world with technological services by the year 2030.

Join our dynamic team to provide advanced technical support for global HPE customers. We’re looking for a Linux Engineer with 5-7 years of experience who is passionate about solving complex technical issues and providing superior customer solutions. If you have a strong Linux background and thrive in a high-risk, mission-critical environment, this could be your next exciting career move!

Key Responsibilities:

• Provide technical support through phone, email, or remote sessions
• Troubleshoot and resolve issues related to Linux systems
• Perform proactive problem management and root cause analysis
• Manage escalations and provide leadership during crisis situations
• Apply patches, conduct security updates, and manage configurations
• Lead or participate in customer and internal projects, including Change Management, Incident Management, and Disaster Recovery planning
• Create and maintain Standard Operating Procedures (SOP) for smooth operations
• Collaborate with global teams to solve complex issues and deliver high-quality service to customers
• Maintain case documentation, meet SLA timeframes, and contribute to operational metrics

Technical Skills:

• Proficient in all flavors of Linux (installation, configuration, troubleshooting, administration)
• Experience with Redhat Satellite/Oracle Linux Ksplice
• Strong understanding of networking, Cluster Services, Oracle RAC clusters, SAN technologies, and HP Blade/Rackmount servers
• Knowledge in vulnerability assessment, security patching, and disaster recovery
• Experience in HP Service Guard cluster on RHEL

Non-Technical Skills:

• Strong written and verbal communication
• Excellent customer relationship management and teamwork
• Ability to lead technical escalations and crisis management
• Demonstrated commitment to delivering high-quality solutions

Eligibility:

• Bachelor’s degree in Engineering (or equivalent)
• Relevant certifications such as RHCE, Oracle Enterprise Linux, or ITIL preferred
• Flexibility to work in a 24x7 support environment

About HighLevel: 

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

Who You Are:

The Manager of Customer Support is responsible for the supervision and operational management of a customer-centric workforce focused on solving issues for our customers. The manager will also work closely with other functional units to meet defined service level agreements and achieve high levels of customer satisfaction.

Essential Functions:

• Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture
• Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
• Achieves customer service objectives by contributing and making recommendations to strategic plans and reviews; preparing and completing action plans; implementing productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change
• Being able to interpret data that translates into action to improve the team.
• Monitors the overall health of the support system which includes but is not limited to live ticket queues, live channel queues, major bugs and staff availability
• Involved in determining customer service employee requirements by maintaining contact with employees to determine areas of improvement by reviewing operational environments; conducting surveys; benchmarking best practices; analyzing information and applications
• Improves customer service quality results by studying, evaluating, and redesigning processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes
• Responsible for providing employees with technical resources; providing technical advice; resolving problems; disseminating advisories, warnings, and new techniques
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations
• Act as an escalation point for high severity customer issues that arise from within the team; directly from customers; or from other HighLevel functions. 
• Serve as an influential leader by demonstrating professionalism, passion, and enthusiasm, providing communication, and motivation, and creating teamwork and collaboration
• Be readily available with cameras on throughout the shift to assist customers and team members via Zoom

Experience/Education/Certifications Required:

• Associate's/ Bachelor's degree or equivalent experience
• 4+ Years in management 
• SaaS software experience
• Several years running technical customer-facing teams.
• Experience in managing a team of over 20+ 
• Project management skills 
• Leading a results driven team 
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you 
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• The ability to partner with customers and team members in developing their strategic direction
• The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills

Language Skills Required Vs. Preferred:

• Fluent in English.
• Demonstrated verbal and written communication skills.

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Note: This role is physically based out of Mauritius - and you will be required to relocate. All relocation related costs will be taken care of (work permit/visa/shared accommodation/flight tickets)

We are seeking an accomplished and detail-oriented Senior QA Engineer to join our dynamic team. As a Senior QA Engineer, you will play a pivotal role in ensuring the quality and reliability of our software products through meticulous manual testing processes.

Your extensive experience and expertise will be instrumental in shaping the user experience by meticulously testing and validating software functionality, identifying defects, collaborating with cross-functional teams to deliver high- quality solutions, and coaching junior QA testers.

We are seeking an accomplished and detail-oriented Senior QA Engineer to join our dynamic team. As a Senior QA Engineer, you will play a pivotal role in ensuring the quality and reliability of our software products through meticulous manual testing processes.

Your extensive experience and expertise will be instrumental in shaping the user experience by meticulously testing and validating software functionality, identifying defects, collaborating with cross-functional teams to deliver high-quality solutions, and coaching junior QA testers.

Key Performance Indicators:

• Team's defect detection rate and test coverage.

• Ability to independently evaluate, plan, and execute testing activities.

• Timely delivery of test results and defect reports.

• Effective mentorship and professional development of team members.

• Consistent adherence to project timelines and quality standards.

Numadic is hiring a Fullstack Developer

We are Numads

Drawn to the unknown, we are new age nomads who seek to bring near what is far. We work as full stack humans, able to operate independently while enjoying the journey together. We see past the sandlines of clan and craft and value the unique and special talents of each. We think, we design, we code, we write, we share, we care and we ride together. We aim to live by our values of Humility, Collaboration and Transformation.

We undisrupt vehicle payments

To impact a highly fragmented v-commerce space, we aim to bring order to simplify & aggregate. We are a full stack v-commerce platform. We build the Network side of the products to achieve dense on-ground digital coverage by working with & aggregating different types of partners. Further help set the standards for scaling sustainably for the future. We also build the User side of the products to make road travel experience for our vehicle owners and drivers contactless and fully autonomous. 

About the role:

1. Meet both technical and consumer needs.
2. Design client-side and server-side architecture that can scale to thousands of end users.
3. Ensure cross-platform optimisation and responsiveness of applications.
4. Write and review technical documentation.
5. Diagnose and fix bugs and performance bottlenecks.
6. Maintain code and write automated tests to ensure the product is of the highest quality.
7. Create security and data protection processes.
8. Design and develop efficient APIs.
9. Ability to quickly adapt and migrate code to most current technologies.

Why is the opportunity exciting

We are a startup and provide an opportunity to be a part of a fast growing company. With full ownership, you will have the direct ability to make a difference and lead teams. You will work and learn from among a diverse group of Numads. You will solve first-to-market problems to be taken globally. We are based out of Goa and we offer a great opportunity to work from one of the most beautiful parts of India.

Role requirements:

1. 2+ years of proven experience working as a Fullstack Developer
2. Proficiency with multiple front-end languages and frameworks (e.g. HTML, CSS, JavaScript, React, React Native)
3. Knowledge of back-end languages (Node JS)
4. Knowledge of AWS, Firebase, GIT and CI/CD tools.
5. Hands-on experience with databases (e.g. Postgres, MongoDB).
6. Bias for action - ability to move quickly while taking time out to review the details.
7. Clear communicator - Ability to synthesise and clearly articulate complex information, highlighting key takeaways and actionable insights.
8. Team player - Working mostly autonomously, yet being a team player keeping your crews looped-in.
9. Education - Degree in Computer Science or relevant field or relevant experience.
10. Mindset - Ability to take responsibility for your life and that of your people and projects.
11. Mindfulness - Ability to maintain practices that keep you grounded.

Join Numadic

From the founders to our investors and advisors, what we share is a common respect for the value of human life and of meaningful relationships. We are full-stack humans, who work with full-stack humans and seek to do business with full-stack humans. We have turned down projects, when we found misalignment of values at the other end of the table. We do not believe that the customer is always right. We believe that all humans are equal and that the direction of the flow of money should not define the way people are treated. This is life at Numadic.

• Engage with our clients primarily through email, phone, or our ticketing system
• Understand client needs and tackle problems
• Think creatively about technical issues and find ways to change showstoppers into positive ways forward
• Work closely with internal teams and external partners to deep dive on a customer request or Issue to provider resolution within SLA.
• Manage workflow using our systems to ensure nothing falls to the bottom of the to-do list
• Keep current on product releases and updates
• Share the knowledge among your fellow trouble-shooters and create knowledge articles when necessary
• Support Customers working with Migration teams on Data Migrations to our Platform.
• Work on migrating sensitive customer data from a third-party investment platform or Excel to SyndicationPro with minimal supervision.
• Understand the client’s needs and set up the SyndicationPro platform to meet customer expectations.
  
   

• A passion for solving problems.
• A way with words that makes technical topics easy to understand
• A keen eye for getting to the root cause of an issue
• A love of helping people
• An ability to manage multiple needs and keep them all on track
• A strong ethos towards helping the team win
• Prior experience in SaaS environments
• Experience with MS Office and data programs
• Attention to detail
• Confidentiality

• Experience in writing professional Emails
• Experience in handling a high volume of customer queries
• Must have 1-2 years of prior experience in SAAS environments.
• Must be comfortable working during night shifts.

Responsibilities:

• Ability to work in an existing codebase and collaborate with a diverse team
• Experience in building enterprise-scale backend REST APIs with frameworks such as Nest.js & Express.js using an API-first paradigm
• Intimate knowledge of crafting highly performant database queries
• Hands-on experience implementing relational database structures, including tables, indexes, views, etc.
• A mindset towards building systems for the cloud and DevOps fundamentals
• Working knowledge of cloud infrastructure services is good to have. If not then willingness to learn should be there.
• Focus towards building security, performance, and scalability into services from the beginning
• Experience with debugging code and troubleshooting technical issues in order to craft appropriate solutions

We are looking for a Full Stack Developer to produce scalable software solutions. You will be part of a cross-functional team that is responsible for the full software development life cycle, from conception to deployment.

As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks, and third-party libraries. You should also be a team player with a knack for visual design and utility.

If you have enough confidence and ready to adopt new technologies, you might be a great fit for the requirement.

Responsibilities

• Work with development teams and higher management to ideate software solutions as per requirement

• Design client-side and server-side architecture

• Build the front-end of applications through appealing visual design

• Develop and manage well-functioning databases and applications

• Write effective APIs

• Test software to ensure responsiveness and efficiency

• Troubleshoot, debug and upgrade software

• Create security and data protection settings

• Build features and applications with a mobile/tab responsive design

• Write technical documentation

• Work with data scientists and analysts to improve software

Required Skills

• Proven experience as a Full Stack Developer or similar role

• Experience developing desktop and web applications

• Familiarity with common stacks

• Knowledge of multiple opensource front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)

• Knowledge of multiple opensource back-end languages (e.g. Python) and JavaScript frameworks (e.g. React, Node.js)

• Familiarity with databases (e.g. PostgreSQL, MongoDB), web servers, and UI/UX design

• Well knowledge about Docker and other DevOps technologies

• Ready to adopt new technologies as per requirements.

• Great attention to detail * Organizational skills

• An analytical mind

Mandatory Skills Sets                                                                   

• Excellent problem-solving skills in technical challenges
• Deep knowledge of at least one cloud platform (AWS Preferred)
• Understanding of Latest cloud computing technologies
• Experience in architecting solutions based on knowledge of infrastructure & application architectures including the integration approaches
• Complete hands-on with ability to grasp evolving technologies and coding languages
• Excellent communication skills which would involve customer facing role
• Design thinking
• Customer facing skills and strong technical capabilities to review the teams work as well as guide the team
• Experience working/building/contributing to proposals for architecture, estimations

Preferred Skills Sets                                                                      

• Experience architecting infrastructure solutions using both Linux/Unix and Windows with specific recommendations on server, load balancing, HA/DR, & storage architectures.
• Experience architecting or deploying Cloud/Virtualization solutions in enterprise customers.
• Person must have performed Application Architect Role for 3+ years
• AWS platform specific experience a bonus.
• Enterprise application and database architecture a bonus.