QA-Automation Tester

As a Campaign Ambassador at Unessa Foundation, you will support our outreach efforts by helping spread awareness and contributing to ongoing fundraising activities through your personal and social networks. You will receive guidance on how to represent the cause effectively and will get the opportunity to be part of a mission-driven campaign.

Qualification: Doesn’t matter. Skills and experience do.

Objectives of this Role

• Own overall relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction
• Maintain and develop customer success strategies and best practices, as well as customer support content, with the help of the creative team
• Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings

Daily and Monthly Responsibilities

• Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them
• Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals
• Collaborate, problem solve, and/or strategize upcoming client meetings with team members
• Prepare necessary documentation or visuals for client to demonstrate performance of campaigns; analyze trends in NPS scores to identify areas of improvement
• Work with the sales and marketing team to drill customer references and develop case studies

Requisites

• 0-3 years of experience in communications, marketing, sales, account management, or customer success
• Strong verbal and written communication, strategic planning, and project management skills
• Analytical and process-oriented mindset
• Comfortable working across multiple departments in a deadline-driven environment
• Active team player, self-starter, and multitasker who can quickly adjust priorities
• Readiness to travel to client location as and when required
•  

Work location:

Candidates must be based out of Mumbai. Work from office @ WeWork Malad.

Salary:

We highly value talent and experience. Competitive salary or better.

Role: Backend Developer

Role & Responsibilities / What you will do?

• Participate in design and implementation of the overallBackend architecture.
• Understand Architecture Requirements and ensure effective Design, Development,
• In depth knowledge of NodeJS, ExpressJs. (plus point if having knowledge of GOLang)
• In depth knowledge of Databases like MongoDB, MySQL, CouchBase, Cassandra and search engine like elastic
• OTT Streaming platform knowledge includes functional areas such as - Media Processing ,Content Management system
• Problem Solving – Ownership, Proactive and Systematic approach.
• Enable absorption of latest technologies in the product line.
• Ensure best practices in software development are institutionalized.
• Problems across multiple environments and operating platforms.
• Validation, Testing and Performance, monitoring etc

Requirements / What you should have?

• Understanding and knowledge of Front end is plus point.
• Continuous integration (Jenkins) and version control (Git) etc.
• Good Error and Exceptional Handling Skills.
• Identify bottlenecks and bugs and recommend system solutions by comparing advantages and disadvantages of custom development.
• Contributing to team meetings, troubleshooting development and production 

• 3+ years of working experience using NodeJS
• Knowledge on Express and/or React Js added advantage
• Experience in MongoDB and/or Postgres
• Experience in designing and developing serverless applications
• Knowledge of SOLID principles, Design patterns
• Good debugging skills using modern Dev Tools
• Experience with RESTful API development and integration
• Microservice experience is preferred
• Experience in Unit tests, code reviews
• Experience in cloud platforms – AWS is a plus
• Ability to up-skill in new technologies
• Innovative thinker with strong problem-solving skills

• NodeJS 
• NPM
• RESTful API
• Microservice
• MongoDB
• Postgres

 Position holder will be an individual contributor

 Build and manage productive, professional relationships with clients

using telephonic and/or video conversations

 Ensure clients are using and deriving benefit from IndiaMART

 Ensure products/services in client’s e-catalog are accurately defined

 Maximize revenue by upselling other services and achieve

fortnightly, monthly client retention and revenue targets

 Systematic follow-up and time-bound closures

 Prompt resolution of complaints

 Daily 10-15 meaningful telephone/video calls with clients

• Identify bad code practices in Ruby and write new analyzers to detect them.
• Improve the coverage of automatically fixable issues.
• Ensure fewer false-positives are reported by the analyzer.
• Work on the internal tools that support analysis runtimes.
• Contribute to open-source static analysis tools.

We’re looking for someone who has:

• Strong foundational knowledge in Computer Science.
• At least 3 years of professional software development experience in Ruby.
• Understanding of the nuances of execution of the source code (AST, data flow graphs, etc).
• Familiarity with Ruby best practices followed in the industry.
• Native experience with Linux/Unix environment.
• A focus on delivering high-quality code through strong testing practices.

• No day is the same - you will create technical designs that support varying client requirements
• You'll design and develop full-stack web applications using the latest web technologies, primarily Python and Django
• Write code/unit tests and be part of the test-driven development environment
• Leverage your skills in industry-standard tools to deliver weekly code releases
• You'll work in a no silos environment, frequently collaborating with global teams and roles across the organization

Who you are:

• 7+ years of experience developing great web applications
• You can build products from scratch
• You have expertise in the Django backend framework
• You are fluent in the Python language
• You have dabbled in any one of these front-end frameworks - Angular, React, Vue
• You understand when to use NoSQL vs. relational database
• you understand reporting/dashboards framework
• You are comfortable working up and down the stack
• You are able to convert ideas into designs and build them out
• Benefit if you have worked with payment gateways such as visa, Mastercard, etc.