QA Engineer

Position : Senior IT Analyst – IAM & Office 365

Experience : 4 to 8 Years

Location : Gurgaon (Hybrid : 3 days office, 2 days WFH)

Notice Period : Immediate to 15–20 days (Buyout option available)

Communication : Excellent communication skills mandatory (client-facing role)

About the Role :

We're looking for a skilled IT Security professional with strong experience in Identity and Access Management (IAM) and Office 365 (O365/M365). The role involves securing access, managing user identities, and administering O365 services across a hybrid cloud environment.

Mandatory Skills :

O365/M365, Azure AD, IAM, Conditional Access, MFA, Defender for O365, RBAC, DLP, PowerShell, Strong Communication

Key Responsibilities :

• Manage Azure AD, Conditional Access, MFA, and RBAC policies.
• Administer O365 services – SharePoint, Teams, PowerApps.
• Configure Defender for O365, DLP policies, and compliance settings.
• Automate tasks using PowerShell, support user lifecycle processes.
• Handle access audits, incident response, and IAM/O365 tool upgrades.
• Collaborate with internal teams on security and operational enhancements.

Good to Have :

• Microsoft Certification (e.g., MS-102)
• Experience with Microsoft Graph API and SIEM log integration

Duties and Responsibilities:

Content Creation and Curation

• Developing Social Media Strategies: This includes planning, researching, and implementing strategies to achieve specific business objectives, such as increasing follower counts, driving channels’ traffic, and generating leads.
• Creating and Curating Content: This involves crafting written content and selecting relevant content from other sources to post on social media platforms.
• Work with our in-house creative officer to produce top-notch visuals.

Content Scheduling

• Using tools to schedule posts for optimal timing and reach.
• Audience Engagement and Interaction: Responding to Comments and Messages. Actively engaging with followers and responding to their questions and comments.
• Managing Social Media Communities: Building and fostering a positive online community around the brand.
• Conducting Polls and Contests: Using interactive features to encourage engagement and gather feedback.

Monitoring Analytics

• Tracking key performance indicators (KPIs) such as follower growth, engagement rates, and channels traffic from social media.
• Identifying Trends: Using data to understand audience preferences, optimise content strategy, and measure the effectiveness of campaigns.

Generating weekly and monthly reports

• Social Media reports: Focus on the performance of content across platforms like Instagram, Facebook, X (Twitter), LinkedIn, TikTok, etc.
• Event reports: Evaluate the success and impact of events organized or promoted.

Campaign Management

• Responsibility that involves planning, executing, monitoring, and optimizing marketing campaigns across digital platforms and physical events.

Other Responsibilities:

• Work with BU Heads to fish for stories.
• Ensure a cohesive brand experience across all channels.
• Establish/create other social channels like Instagram, TikTok, etc.

Job Title:

Human resource manager

Job Category: 

Full time

Qualification

Computer Graduate or BE, MCA, BCA

Location

Surat (Gujarat)

Salary Range

25000 

Experience:

Minimum 1 to 3 years

Position Overview: As the Human Resources Manager for the CBSE K-12 segment, you will play a critical role in shaping our company's culture, recruiting top talent, and ensuring the well-being of our employees. Your focus will be on creating a positive and productive work environment that aligns with our mission and values.

Key Responsibilities:

• Talent Acquisition: Lead the recruitment efforts for the including sourcing, interviewing, and onboarding new employees. Ensure that we attract and retain top talent in the highly competitive EdTech & IT industry.
• Employee Relations & Engagement : Foster a positive work culture by promoting open communication, resolving employee concerns, and addressing issues promptly and effectively. Promote a culture of smart work and productivity. Develop and execute strategies to boost employee engagement, morale, and retention. Organize team-building activities and events.
• HR Policies and Compliance: Develop and implement HR policies, procedures, and practices in accordance with Indian labor laws and company standards. Ensure compliance in all HR activities.
• Performance Management: Design and implement KRA/KPI performance appraisal systems, providing guidance and support to managers in conducting performance reviews.
• Training and Development: Identify training needs and create programs to enhance employee skills and capabilities, ensuring alignment with business objectives.
• Compensation and Benefits: Administer compensation and benefits programs, including salary reviews, bonuses, and employee benefits. Ensure competitive and equitable compensation structures.
• HR Reporting: Maintain and analyze metrics and reports to provide insights and recommendations for continuous improvement.     

Qualifications & experience : 

• Bachelor's degree in Human Resources, Business Administration, or a related field (Master's degree preferred).
• Proven experience in HR management, preferably in the EdTech or education sector.
• Strong interpersonal and communication skills, excellent problem-solving and conflict resolution abilities. Ability to handle sensitive and confidential information with discretion.
• Proficiency in HRIS and Microsoft Office Suite
• Team-oriented and collaborative mindset.

 Company Profile:  Scholarclone is an innovative EdTech company committed to transforming education through cutting-edge technology solutions. We provide a range of online learning & administrative platforms, resources, & tools designed to empower educators and learners alike. With a mission to make education accessible and engaging, administrative solutions and integrated business applications to a wide spectrum of clients including education institutes.  

We are looking for Sr Executive-HR for a security industry

Important-

Candidates must have good experience in Spine-HR.

Candidate must have experience of working in manufacturing plant.

Candidate who can join in 20/30 days or immediate preferred.

 A candidate with at least 8+ years of experience of working as a HR Generalist. 

 Expertise in payroll processing and Statutory compliances

Candidates with experience in SPINE is preferred

Must be good with MS Office (Excel and PowerPoint)

 Strong communication skills, quick learner, a strong team player, must be good in handling pressure, be ready to take over new responsibilities as and when required to do so.

To apply please send me your updated resume on

Job Purpose and Impact

The Engineer Consultant, will join the Global Supply Chain team within the Digital Technology and Data function (also known as IT). As a Software Engineer you will provide best practice solutions to architect, design and develop new and existing digital solutions for the organization's digital portfolio. In this role, you will discover and deliver innovative solutions to complex and varied problems to enable the company's digital future. You will bring clarity to ambiguous scenarios and apply specialized, in depth, and broad knowledge of architectural, engineering and security practices to ensure your solutions are scalable, resilient and robust and will share knowledge on modern best practices and technologies to the shared engineering community.

Key Accountabilities

• Apply innovative and advanced software engineering patterns and principles to design, develop, test, integrate, maintain and troubleshoot complex and varied software solutions and incorporate security practices in newly developed and maintained applications.
• Lead peer code review sessions to review code, coach peers and ensure code quality.
• Take the lead in the assigned agile team to adopt agile philosophies, facilitate agile ceremonies and identify continuous improvement opportunities.
• Establish and incorporate the company's engineering and development best practices within the full software development lifecycle including coding standards, code reviews, source control management, building processes, testing and security principles, to deliver high quality code rapidly.
• Lead demonstration and continuous feedback sessions to improve development and help drive the long term vision.
• Build innovation in the engineering community by maintaining and sharing relevant technical approaches and modern skills.
• Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff.
• Support critical supply chain applications on a rotational on-call basis as/if needed.
• Other duties as assigned.

Qualifications

Minimum Qualifications

• Bachelor's degree in a related field or equivalent experience.
• Minimum of four years of related work experience.

Preferred Qualifications

• Experience building Supply Chain applications and implementing Supply Chain software packages (SaaS/PaaS).
• Proven experience in automating pipelines for continuous integration, testing, delivery and security.
• Proven experience in architecting applications, databases, services or integrations.
• Experience with C3.ai and or/ o9 solutions.
• Proven ability to quickly learn new languages and platforms.

• Possessing excellent product knowledge to enhance customer experience
• Ability to conduct product demos, understand customer requirements and recommend solutions for different business use cases using our suite of tools & platforms.
• Assist sales team with upsell of new products to customers based on usage...
• Proactively engage with customers to provide support & assist while onboarding to reduce their time to "Glam! moments."
• Maintaining a pleasant working environment for your team

• A bachelor’s degree in administration or related field.
• Excellent interpersonal, written & oral communication skills
• Usage of innovative methods for conflict resolution
• Must be fluent in English & Hindi

Job Description-

Position – International Sales Development Representative & International Sales Development Trainee

Location - Hyderabad (On-site)

Reports to - Shift Manager (US)

Region - US timings [Mon-Fri] 7:30 pm till 4:30 am night shift*

Primary Objective - Sales Development Representatives & Sales Development Trainees are responsible for qualifying leads at the initial stages in the sales funnel. They must research potential clients, connect with and educate prospects and qualify leads before handing them off to the closers of the sales team. Spanish speaking would be an added advantage.

Specific Accountabilities/Responsibilities -

• Promoting business through extensive and persistent cold calling, emails, and communication(s) to prospective clients
• Respond, engage and qualify inbound leads and inquiries
• Scheduling Initial Prospecting Meetings for the Sales Team
• Providing in-depth information to the Sales team to enable the most qualified and productive demos
• Researching and evaluating additional leads/prospects through web research
• Meet or exceed the assigned quota
• Working together with the Regional Director to grow a specific sales territory
• Working with the Sales Director to support the acquisition of new accounts in the region
• Help as needed to build awareness on special projects/events
• Maintaining all contacts/opportunities and recording all progress.

Job Type: Full-time

Salary: ₹250,000.00 - ₹500,000.00 per year

Schedule:

• 7:30 pm to 4:30 am IST

Education:

• Bachelor's (Preferred)

Experience:

• Cold calling: 2 years (Preferred)
• total work: 2 years (Preferred)
• Sales: 2 years (Preferred)
• sales representative: 2 years (Preferred)

Language:

• English (Preferred)

Shift availability:

• Night Shift (Required)

Job Responsibility: 

• Interacts with customers, company sales and/or service representatives via telephone, email, text, chat or through other social media platforms, to handle a variety of pre-sales or post-sales service functions. Analyzes requests, provide solutions or ascertains who best can provide the information, and routes the request to the appropriate department/individual 

• Resolves level 1 product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

• Receives customer requests and prepares documents/trouble tickets related to processing returns (RMA), servicing and exchanges.

• Contributes to team effort by accomplishing team metrics and SLA   

• Provides all billing-related information to customers – helps in resolving any billing issues 

• Receives, processes and verifies the accuracy of requests from customers utilizing the company’s internal tools and systems 

• Ensures and provides quality service to both internal and external customers. 

• Receives inquiries and contacts the organization’s other departments to resolve a variety of account-related issues 

• Participates and provides expertise as a member of the Customer Care group 

• Attends regular meetings and feedback sessions