Required Skills: QA Process Setup & Strategy, Team Leadership & People Management, Manual Testing Expertise (SaaS Focused), QA Tools & Bug Tracking Proficiency
Review Criteria
1. Must have 8–10 years of QA experience in B2B SaaS.
2. Must have 3–5 years of experience as a QA Lead or QA Manager (leading and managing a QA team).
3. Must have strong hands-on manual testing experience (UI/UX + API testing).
4. Must be able to set up QA processes from scratch for SaaS products.
5. Must be proficient in test planning, writing test cases, and managing full QA cycles.
6. Must have strong knowledge of regression, smoke, and sanity testing.
7. Must have experience using ClickUp, JIRA, or similar tools for test case and bug management.
Profile Overview:
We are looking for a skilled and hands-on QA Team Lead to manage our Quality Assurance team and help improve the overall product quality. This role includes both leadership and practical testing responsibilities. The ideal candidate should be able to set up strong QA processes from scratch, guide the QA team, and ensure smooth and successful product releases. Experience in B2B SaaS, especially in the hospitality industry, will be a plus.
Roles & Responsibilities:
1) Quality Strategy & Process Setup
- Create and follow the best QA practices for our hospitality SaaS products.
- Set up manual and automation testing systems from the ground up.
- Manage the full QA process — from understanding requirements to testing and final sign-off before release.
2) Team Leadership & Management
- Lead and support the QA team members in their day-to-day work.
- Organize training to help the team improve their skills.
- Manage team workload and assign tasks effectively across different projects.
3) Testing & Execution
- Read product and technical documents to plan testing.
- Write detailed test plans, test cases, and checklists.
- Manage all testing stages including regression, smoke, and sanity tests.
- Verify fixes and issues after updates go live.
4) Tool & Workflow Management (ClickUp)
- Use ClickUp or similar tools to manage test cases, bugs, and team tasks.
- Define rules for bug severity and manage the bug tracking process.
5) Automation (Optional but Preferred)
- Automate repetitive tests like regression or smoke tests.
- Use tools such as Selenium, Cypress, or Playwright if possible.
6) Cross-Team Collaboration
- Work closely with Product Managers, Developers, and Support teams.
- Be the final checkpoint for product quality before release.
7) Reporting & Metrics
- Track QA performance — number of bugs, test coverage, and more.
- Share regular updates and reports with leadership.
Key Skills Needed:
- Experience leading QA teams and setting up QA processes.
- Strong knowledge of SaaS products and manual testing.
- Some experience with test automation tools is preferred.
- Comfortable using tools like ClickUp, JIRA, or similar.
- Good at problem-solving and attention to detail.
- Strong communication and teamwork skills.
Requirements:
- 8–10 years of overall QA experience in B2B SaaS companies.
- 3–5 years in a QA lead or manager role.
- Hands-on experience with manual testing, UI/UX testing, and API testing.
- Knowledge of automation tools like Selenium, Cypress, or Playwright (preferred).
- Experience using project management tools like ClickUp or JIRA.
- Good written and spoken communication skills.
Shubham Vishwakarma
Full Stack Developer - Averlon
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● Basic knowledge of all testing types
● Experience in Web, Mobile & Mobile App testing
● Innovative mindset to track issues/bugs
● Good teamwork & Communication Skills
Postman- 4-8 years of experience in Functional testing with good foundation in technical expertise
- Experience in the Capital Markets domain is MUST
- Exposure to API testing tools like SoapUI and Postman
- Well versed with SQL
- Hands on experience in debugging issues using Unix commands
- Basic understanding of XML and JSON structures
- Knowledge of FitNesse is good to have
- Should be early joinee.
About us:
TAPPP is leading the charge in bringing premium digital entertainment content & live sports to global consumers via its prepaid platform.
We are available across platforms via the Web, Mobile, and Tablets. Building out this brand presents significant product and engineering challenges. At the center of solving those challenges is the TAPPP Product Engineering team which is responsible for the TAPPP product end to end.
The organization is flat, processes are minimal, individual responsibility is big, and there is an emphasis on keeping non-productive influences out of the everyday technical decision-making process. Upholding these philosophies will be imperative as we execute our aggressive plan of global expansion over the next 2 years.
Who are we looking for:
We are looking for a QA engineer experienced in writing test cases based on user stories, creating reports, testing the application from a design & usability perspective, and supporting both manual and automated testing throughout the lifecycle of the product. As a QA Engineer, you will ensure that quality issues and defects are appropriately identified, documented, tracked, and resolved in our defect tracking system.
Mandatory technical skills:
- Proven working experience (Min 3 years) in software quality assurance
- Strong knowledge of software QA methodologies, tools, and processes
- Experience in writing clear, concise, and comprehensive test plans and test cases
- Hands-on experience with both white box & black box testing and automated testing tools
- Technology hands-on Selenium, Javascript, and SQL Scripting is a must
- Experience with Restful API testing – Postman jetpack, RestAssured
- Experience with performance/load/stress testing
- Experience in all stages of application testing including UI, backend, functional, regression
- Experience working in an Agile/Scrum development process
Other
Strong independent contributor and an unquenchable desire to learn, attention to detail a can-do attitude
Comfortable working in a start-up environment
The position is based in Pune, India.
What will I be doing? 👩💻👨💻
- You will be owning features through inception, design feedback, implementation, and launch. This will include building test plans for new features and improvising on existing test plans for feature updates and customer feedback.
- You will collaborate with Product Designers, Product Managers, Backend Engineers, Data Engineers, and Customer Support
What do I need? 🤓
- Strong quality sense and experience working closely with web/mobile development teams
- Excellent communication skills and passion for tough technical problems
- Attention to detail and voice of customer experience
- Familiarity with Agile frameworks and regression testing is a plus
- Experience in championing customer feedback post-launch and bringing it to the attention of relevant teams
- Bachelor's degree in Computer Science, Engineering or a related field or equivalent training, fellowship, or work experience
Brownie points 🍰
- Understanding of the importance of test plans and how to approach writing informative bug reports
Feel free to apply even if you feel unsure about whether you meet every single requirement in this posting. As long as you're a quick learner, and are excited about changing the status quo for tech recruitment, we're happy to support you as you come up to speed with our tech stack.
- Manual Testing and Automation Testing (Any tool).
- Good knowledge of UI automation using Selenium
- Writing advanced SQL queries and data validation technique
- Functional Testing
- Experience in Regression testing & Defect life cycle management
- Good Experience of working in an AgiLe
- Experience working with defect management tools like JIRA Well versed with all types of testing artifacts.
- Experience in Api testing
- Experience in Mobile App testing
- Good understanding of SDLC
- Good Communication
QA Engineer - Mumbai
Position Description
Key Responsibilities and Requirements
- Contributes to overall business results by making recommendations that significantly improve operational efficiency and effectiveness of Travel Industry
- Facilitate the analysis, design and programming of viable solutions to high complexity business problems according to user specifications
- Ensure that systems are functionally appropriate, technically sound and integrated
- Document and create test cases and to execute and verify those test cases as part of the overall functional testing of Information Technology products
- Contribute to test planning including API Testing
- Participate in the activities to develop and execute test to validate system functionality against specifications
- Take lead role in the testing of small to medium sized products
- Ensure that systems software is thoroughly tested
- Solid understanding of Quality Assurance methods and practices
- Deep understanding of manual and automated testing concepts
- 3 to 5 years’ experience as a QA Analyst/Engineer or similar role with a heavy focus on Automation Testing.
- Experience with high volume consumer-oriented web sites
- Experience working in an Agile Scrum environment
- Experience with formal test procedures, release management
- Experience in Travel industry experience, GDS’s - SABRE, Amadeus, and Travelport
- Ability to distill complex business needs into functional requirements
- Excellent follow-up, verbal and written communication skills
- Excellent problem-solving skills and an ability to make good decisions
- Team player with a professional attitude and learn new products
- Ability to manage multiple tasks and maintain tight schedules
- Ability to work effectively with a geographically dispersed team in India and United States
- Strong skill and experience analyzing data sets of all sizes.
Strategic and Development Responsibilities
- Communicate effectively with Executive, Marketing, Sales and Operations teams in gathering product requirements, reporting results and managing expectations.
- Willingness to work flexible and/or extended hours as necessary and travel internationally on occasion.
- Specifically participate in the following: market research, requirements gathering and documentation, architecture design, resource allocation, issue delegation, release management, project timelines, source code protection, testing/QA (use cases) and outsourcing.
- Ability to "think outside the box"
- Ability to provide accurate and timely project estimates.
Education
- Bachelor of Science in CS, MIS, or equivalent.
As an QA in MindTickle you will be required to:
• The role will include working on web and mobile application.
• Be keen on finding loopholes, bugs in systems and should be able to think out of the box.
• Have good communication skills and be a good team player as well as an individual contributor.
• Own responsibility and handle ownership of assignments.
• Role will gradually grow from Manual to a full stack QA (Manual + Automation).
• Good programming skills.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon