Please find the JD attached
Job Summary:
The Customer Service Executive is responsible for providing exceptional customer service to our clients and customers. This role involves responding to customer inquiries, resolving issues, and ensuring customer satisfaction. The ideal candidate is a proactive problem solver with excellent communication skills and a commitment to providing a positive customer experience.
Key Responsibilities:
- Customer Interaction:
- Respond to customer inquiries via phone, email, chat, and social media channels in a timely and professional manner.
- Provide accurate information about products, services, and company policies.
- Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
- Issue Resolution:
- Troubleshoot and resolve customer issues and concerns.
- Escalate complex issues to the appropriate department or manager when necessary.
- Maintain detailed records of customer interactions, transactions, comments, and complaints.
- Customer Satisfaction:
- Follow up with customers to ensure their issues are resolved and they are satisfied with the service.
- Gather customer feedback and report it to the management team to improve the customer service process.
- Participate in continuous training to improve product knowledge and service skills.
- Team Collaboration:
- Work closely with other departments to resolve customer issues.
- Provide input to improve processes and customer service strategies.
Qualifications:
- Education:
- Bachelor’s degree in any discipline is preferred.
- Experience:
- Proven experience as a Customer Service Executive or similar customer-facing role.
- Experience in using customer service software, CRM systems, or similar technology.
- Min of 1 year experience in this field
- Skills:
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a customer-centric attitude.
- Ability to multitask, prioritize, and manage time effectively.
- Familiarity with product knowledge relevant to the company’s offerings.
- Personal Attributes:
- Empathetic and patient demeanor.
- Strong interpersonal skills and the ability to work effectively in a team.
- High level of integrity and professionalism.
Working Conditions:
- The work environment is typically office-based
About LoanTap Financial Technologies
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At LambdaTest, We help developers and testers fix their applications across a combination of2000+ browsers and Operating Systems by providing a complete cross-browser ecosystem on the cloud. We are looking for an industry leading Full Stack Developer with strong PHP experience to join our Technology department. You’ll be someone who loves innovating, problem solving and wants to be at the forefront of transformation. We are constantly developing new and cutting edge scalable solutions and we need a best in class developer to push boundaries, work at pace and never take no for an answer!
At LambdaTest' You’ll be playing a key role within our team as we build solutions and concepts to further our ongoing global expansion. As a Full Stack Developer, you should be comfortable around both front-end and back-end languages, development frameworks and third-party libraries. .
What's the opportunity?
- This is an exciting opportunity to join an evolving team both in technology and process and this role will be an important part of shaping our innovation and in implementing these changes.
- Practical experience of continuous integration and deployment
- Multiple concurrent feature branches and experience of merging them
- Software architecture considerations (outside of simple request/response patterns)
- Design patterns
Requirements and qualifications-
- 2+ years of experience developing with modern PHP using Laravel or Symfony
- Strong Javascript framework experience on a production environment (React, Angular, Vue,)
- 2+ years experience with VueJS
- Experience building, maintaining, testing and documenting APIs to be used by other developers both internally and externally
- Experience with database management and optimization
- Experience with other data stores like Elastic Search, MongoDB or similar
- Experience with git and related tools
- University Bachelor's degree or equivalent experience
Hello,
I am Prashant, Business Head at Jal Electricals
We “Jal Electricals” are famous and leading Supplier, Importer and Distributor with Digital Door Lock product lines, I need a professional Digital Marketing Agent to optimize and run extensive FB ads who know how to create profitable campaigns.
The audience and target are developed countries. There are many high-rise apartment buildings where it is easiest for us to bring this Digital Door Lock product closer to them
Our daily budget ranges from $500 to $900, and we can spend up to $200,000 per month as this is a large amount that we allocate for a single advertising campaign. Therefore, we need to ensure that the marketer has thoroughly researched the project before starting the implementation.
My product needs a marketing campaign to increase sales, so I would like to hire a Facebook advertising company with high expertise and experience in this field.
I would like to hire a Digital Marketer with experience in advertising to run Facebook ad campaigns for our business.
Development Skills:
● Experience in developing real time software using C++ on Linux platform Design and
develop C++ Microservices for use in distributed systems.
● Experience with RESTful API development
● Experience installing, configuring, administering, monitoring, and troubleshooting
message brokers, ESB such as RabbitMQ, Kafka, MuleSoft etc
● Experience working with cloud and containerization technologies including AWS,
Google Cloud, Docker, Kubernetes etc.
● Improve quality of existing code base through debugging, re-factoring, and improving
unit and system tests
● Ability to work in a fast-paced environment with Agile mindset.
● Experience working with Scrum APM practices and tools including Jira, Confluence,
Git etc.
Networking Skills
● Understanding of Core Network protocols
● Experience in developing or integrating with real-time systems for networking
products
● Experience in developing with Software Defined Network Elements is an asset
● Understanding of Network protocols and access (MPLS, OpenBGP, OpenFlow) is an
asset
● Understanding of networking principles and concepts (SDN-WAN, SDN, labelling,
routing etc.) is an asset
● Understanding of 3GPP/5G network management, including Radio configuration,
QoS management, SLA management, Netconf, SNMP, directives is an asset
- Must be fluent in writing high-quality and error-free content in English.
- Should have excellent grammar skills and vocabulary.
- Willingness to learn and adapt quickly.
- Notable research and time management skills.
1. Communicate with the clients and understand their business requirements.
2. Build, train, and manage your own team of junior data engineers.
3. Assemble large, complex data sets that meet the client’s business requirements.
4. Identify, design and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
5. Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources, including the cloud.
6. Assist clients with data-related technical issues and support their data infrastructure requirements.
7. Work with data scientists and analytics experts to strive for greater functionality.
Skills required: (experience with at least most of these)
1. Experience with Big Data tools-Hadoop, Spark, Apache Beam, Kafka etc.
2. Experience with object-oriented/object function scripting languages: Python, Java, C++, Scala, etc.
3. Experience in ETL and Data Warehousing.
4. Experience and firm understanding of relational and non-relational databases like MySQL, MS SQL Server, Postgres, MongoDB, Cassandra etc.
5. Experience with cloud platforms like AWS, GCP and Azure.
6. Experience with workflow management using tools like Apache Airflow.
- The main roles and responsibilities would be:
- Deliver high quality mobile apps on Android platforms.
- Create best practice, drive initiatives to build reusable frameworks, components and solutions.
- Engage with the team to create a knowledge centre on Android.
- Minimum experience of 1 years needed. Ideally more than 2 years.
- Maps based apps.
- Payment gateway integration: (PayPal, Stripe, Paytm etc).
- Integration of webservices
- Marketplace apps
- Live Streaming
- Offline application development.
- Strong OO design and programming skills in Java
- Android SDK
- JSON/REST API
- Social Media APIs
- UML/Design Pattern
- Knowledge of Retrofit,Volley,Dagger2,Realm,RxJava,Espresso
- Knowledge of android architecture component(LiveData etc).
- Working Experience on MMVM and MVP architecture
- Experience in SQL and NOSQL databases.
- Familiarity with cloud message APIs and push notifications
- Understanding of Googles Android design principles and interface guidelines
- Proficient understanding of code versioning tools, such as Git.
- Work closely with the leadership team to define roadmap and development plans
- Help define and implement standards and promote best practices for the Android development team
- Tackle daily challenges with your creative problem solving recommendations
- Mentor and contribute knowledge to the rest of the team and the organization
- Strong knowledge of Android UI design principles, patterns, and best practices
- Experience with threading, and performance tuning
- Ability to understand business requirements and translate them into technical requirements
Job Summary
We are looking for an iOS developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers. Your primary focus will be development of iOS applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential.
Roles & Responsibilities
- Design and build applications for the iOS platform.
- Ensure the performance, quality, and responsiveness of applications.
- Collaborate with a team to define, design, and ship new features.
- Identify and correct bottlenecks and fix bugs.
- Help maintain code quality, organization, and automatization
Skills Required
- Proficient with Objective-C or Swift and Cocoa Touch
- Experience with iOS frameworks such as Core Data, Core Animation, etc.
- Experience with offline storage, threading, and performance tuning
- Familiarity with RESTful APIs to connect iOS applications to back-end services
- Knowledge of other web technologies and UI/UX standards
- Understanding of Apple’s design principles and interface guidelines
- Knowledge of low-level C-based libraries is preferred
- Experience with performance and memory tuning with tools (such as Instruments and Shark)
- Familiarity with cloud message APIs and push notifications
- Knack for benchmarking and optimization
- Proficient understanding of code versioning tools (such as Git, Mercurial or SVN)
- Familiarity with continuous integration.
- Experience working with storyboard, cocoa touch and auto layout.
- Working knowledge of the general mobile orientation, architecture, trends and emerging technologies.
- Must have good analytical, debugging and problem-solving skills.