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Front Desk Executive cum Patient Counsellor
Front Desk Executive cum Patient Counsellor
Qi Spine Clinic's logo

Front Desk Executive cum Patient Counsellor

Vinita K's profile picture
Posted by Vinita K
1 - 7 yrs
₹3L - ₹4L / yr
Pune
Skills
Inside Sales
Customer Service
Communication Skills

  • Daily coordination with consultant / clinic head basis of the treatment advised by them.
  • Helps patient to understand the value of treatment (Convincing patient to commit to treatment)   
  • Explain the tariff of the respective procedures/investigations to patients in detail and upselling the packages
  • Maintain counselor reports daily (Advice, Conversion and Patient-wise data).
  • Coordinating with finance department (Invoices, Getting Discount Approval, Billing).
  • Establishing a tone of empathy that helps to resolve any patient complaints or conflicts.
  • Follow up with patients at all stages.
  • Doctor for life - Responsible for long term relationship management with the patient.

 

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Qi Spine Clinic

Founded :
2012
Type :
Services
Size :
100-1000
Stage :
Profitable

About

QI Spine Clinic has a multi-specialist team under one roof dedicated to comprehensive spine care, with advanced AI and Data Intelligence. #1 by the Times Health Survey Avoided 13,000+ surgeries | Achieved a 92% success rate | Get solutions for 30+ back and neck conditions. ✅ Explore a nearby QI Spine Clinic with 22+ accessible locations. ✅ Book your 1st free consultation now by calling 📞08035358849
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