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Process : Travel Airline Process/ Voice Process/ Customer Service

Must Have Experience in : Online GGN || KLM || United Airline Vacations || Car Rental || Hotel Booking || Air Line Ticketing Services.

We are looking for the people who have the excellent communication and sales skills.

1 year or more travel domain experience is preferred in INTERNATIONAL TRAVEL VOICE PROCESS.

About Salary : No bar for the right candidate.

We are looking for the immediate joiners.

Hands on GDS will be an added advantage.

company link : https://epivsolution.com/

Responsibilities:

1.   Handle outbound and inbound calls to customers located in various international regions.

2.   Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.

3.   Maintain professionalism and courtesy while communicating with customers at all times.

4.   Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.

5.   Document all customer interactions and transactions accurately in the company's database.

8.   Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.

9.   Adhere to all company policies, procedures, and compliance regulations.

Senior Security Architect

The Security Architect leads the design and development of innovative security architectures for protecting data deployed into different types of cloud and cloud/hybrid systems. This position will directly contribute to the overall global enterprise cloud architecture and lead the security vision and strategy around cloud-based applications, across all types (including Infrastructure, Platform, and Software as a Service (IaaS/PaaS/SaaS).

Job Description

The Security Architect will serve as the central point of contact for other Technology teams within the Organization for all matters related to cloud security.

The successful candidate possesses the excellent interpersonal and communication skills required to partner with other leaders across the business to identify opportunities and risks and develop and deliver solutions that support business strategies and protect the intellectual property globally.

Expertise – Collaborate with Application Owners, Technical Owners, Platform Leads, and Information Security teams, to architect and design cloud security solutions.

Knowledge of cloud security services such as Azure and AWS is essential

Delivery – Complete architecture assessments across projects, prove use of security solutions to support new distributed computing solutions that span private cloud and public cloud services.

Security Technology Strategy – Work with engineering, service and business teams to create technology roadmaps.

Responsibilities Include

• Design and develop security architectures for cloud and cloud/hybrid based systems. Possess a firm understanding of the offerings within both Amazon Web Services (AWS) and the Microsoft Azure platforms. Based on business requirements, design and implement cloud-native architecture and design that will allow those requirements to be met with a minimal degree of risk and with appropriate security controls present.

• Represent the Corporate Information Security Office in development and implementation of the overall global enterprise cloud architecture.

• Act as the ambassador and senior technical representative for Information Security while engaging with other senior technical leaders throughout the Organization in design and implementation of cloud and cloud/hybrid based implementations and solutions.

• Work with Engineering, Infrastructure Services, and Application Development organizations to choose appropriate technology solutions and facilitates complete integration. Develops standards in partnership with Engineering, Infrastructure Services, and Application Development.

• Lead training and technical forums, serve as both a formal and informal mentor, and execute other initiatives designed to share knowledge across Security and Technology groups.

• Identify, recommend, coordinate, and/or conduct informal/formal training sessions to deliver timely knowledge to support teams regarding technologies, processes or tools.

• Develop and execute strategies to increase Cloud Security knowledge throughout the enterprise, as well as developing and mentoring more-junior security analysts and engineers.

• 5-8 years of experience with Security Architect and/or Engineering.

• 3-5 years of experience with Cloud platforms such as Microsoft Azure and Amazon Web Services (AWS).

• Experience architecting solutions within Microsoft Azure, Amazon Web Services (AWS) and, preferably, other cloud providers.

• Experience with assessment, development, implementation, optimization, and documentation of a comprehensive and broad set of security technologies and processes (secure software development (Application Security), data protection, cryptography, key management, identity and access management (IAM), network security) within SaaS, IaaS, PaaS, and other cloud environments.

• Working knowledge of common and industry standard cloud-native/cloud-friendly authentication mechanisms (OAuth, OpenID, etc).

• Experience with deployment orchestration, automation, and security configuration management preferred.

• Experience with service-oriented architecture for cloud-based services.

• Experience working with cloud security and governance tools, cloud access security brokers (CASBs), and server virtualization technologies.

• Experience with enterprise applications (architecture, development, support, and troubleshooting).

• Experience performing threat modeling and design reviews to assess security implications and requirements for introduction of new technologies.

• Experience representing technical viewpoints to diverse audiences and in making timely and prudent technical risk decisions.

• Experience with enterprise architecture and working as part of a cross-functional team to implement solutions.

• Strong interpersonal and communication skills; ability to work in a team environment

• Ability to work independently with minimal direction; self-starter/self-motivated

• Detailed understanding of SSL/TLS protocols and certificate-based solutions

• Technical writing experience

Preferred Qualifications

• Minimum of 15 years of formal education - Graduate / Postgraduate in Computer Science / Information Technology Professional work experience between 10-15 and at least 6-8 years as a Security Architect / Junior Security Architect

• Working Experience with distributed team preferred.

• Relevant industry certifications such as CISSP, CISM, or CCSP

TAPPP(https://tappp.com/) is building the next-generation digital platform by leveraging cell-based architecture to integrate technologies like Artificial Intelligence, Rules, Workflows, Microservices, FaaS (Function as a Service), Micro-frontends, and Micro apps to create a highly extensible and cutting-edge technology platform that brings together sports fans with broadcasters, sports teams, and sportsbooks to create a marketplace for all aspects of sports and we are available across platforms via the Web, Mobile, Roku, and Tablets.

Building out this brand presents significant product and engineering challenges. At the center of solving those challenges is the TAPPP Product Engineering team which is responsible for the TAPPP product end to end.

TAPPP is led by a very able leadership team drawn from Industry leaders from companies like ESPN, Amazon, Blackhawk, Kargocard, Visa, and

many others.

The organization is flat, processes are minimal, individual responsibility is big, and there is an emphasis on keeping non-productive influences out of the everyday technical decision-making process. Upholding these philosophies will be imperative as we execute our aggressive plan of global expansion over the next 2 years.

Position Description

As Senior Technical Product Manager on the TAPPP digital platform, you'll be responsible to:

1. Work with the US product and engineering leadership to manage SAFe agile projects, define user-stories, plan sprints, conduct standup meetings, and ensure software quality, automated testing
2. Work with the engineering leadership for resource planning, resource allocation, and project plans
3. Manage time-off and leave for the India team to ensure minimal impact to projects
4. Work with the US product and engineering leaders to conduct user-acceptance testing of the product before it goes to production
5. Work with product, engineering and support leadership in the US to implement TechOps and support strategy and ensure 24x7 coverage for the platform
6. Ensure timely delivery of high-quality products that meet customer needs and align with organization short- and long-term strategy.

You'll work across various domains and with a talented group of associates spanning multiple ego-locations.

What You'll Bring

• Strong experience in software project management, resource planning, and team management
• Some experience in Television, particularly sports. Some prior experience on sports betting would be ideal but not required.
• A creator and a doer - you identify a problem, envision a solution, and take a hands-on approach towards building it; you index high on grit and "can-do" moxie.
• A clear communicator - you break down complex concepts and make them easy to understand.
• A generous collaborator - you are excited by the opportunity to work with cross-functional teammates to create successful products.
• 
  

Equal Opportunity Employer

TAPPP is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Bachelor's degree in computer science, engineering, or related area
• 10 years' experience in technical product management
• 6 years in Agile project management, sprint-planning, review test-plans building teams to deliver the projects
• Strong familiarity and 3 years experience managing cloud-native software development
• Strong familiarity with source code managing, branching, and DevOps to guide the team in automated DevOps pipeline.
• 3 years experience with cloud-native projects on AWS platform for 100 Million plus user-base.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in Computer Science, Engineering, Business Administration, or related area and 8 years' experience as a technical product manager, or project manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products

Primary Location

Pune, India

We are looking for full stack developer/Leader to lead, OWN and deliver across the entire application development life-cycle. He / She will be responsible for creating and owning the product road map of enterprise software product.

-A responsible and passionate professional who has will power to drive the product goals and ensure the outcomes expected from the team.

- He / She should have a strong desire and eagerness to learn new and emerging technologies.

- Skills Required :

- Python/Django Rest Framework,

- Database Structure

-Cloud-Ops - AWS

Roles & responsibilities :-

- Developer responsibilities include writing and testing code, debugging programs

- Design and implementation of REST API

- Build, release, and manage the configuration of all production systems

- Manage a continuous integration and deployment methodology for server-based technologies

- Identify customer problems and create functional prototypes offering a solution

If you are willing to take up challenges and contribute in developing world class products, - this is the place for you.

About FarmMobi :

A trusted enterprise software product company in AgTech space started with a mission to revolutionize the Global agriculture sector.

We operate on software as a service model (SASS) and cater to the needs of global customers in the field of Agriculture.

The idea is to use emerging technologies like Mobility, IOT, Drones, Satellite imagery, Blockchain etc. to digitally transform the agriculture landscape.

Sr Software Engineer

Opportunity in this role / Why should you join our client?

- You are your own master. We don't preach you, we just allow you to Innovate, Iterate, Learn and Adapt

- Work with one of India's leading food tech unicorn company

- ESOPs in the company

Requirements

- Strong coding and problem-solving skills

- 4-6 years of industry experience

- Bachelors and/or master’s degree, preferably in CS, or equivalent experience

- A full-stack generalist with experience in both front-end and back-end technologies

- Experience in Node.

- Experience in JavaScript frameworks like React, NodeJS.

- Ability to write MySQL queries across tables

- Good architecture and system design skills

Roles and responsibilities

Passion for delivering products end-to-end, from ideation to implementation

Good knowledge of data structures and their use cases (Map, List, Tuple, Object, Interface)

Ability to write using node.js to quickly do a PoC.

Good to have knowledge of Reactjs.

Knowledge of encapsulation/inheritance

Basic knowledge of CSS and principle behind it and its use in javascript or jquery

Candidates willing to relocate to Middle East would be preferred