11+ GGSN Jobs in Pune | GGSN Job openings in Pune

• Subject Matter Expert on implementing APEX code and workflow code end-to-end in Salesforce, identifying dependencies in support of delivery, release, and change management.
• Expert in Salesforce data structures, object structures and partners of extending these things to provide highly customised data storage.
• Partner with all cross-functional teams to determine Salesforce CRM needs.
• Develop customised solutions within the Salesforce platform, including design, implementation, quality control, end-to-end testing plans in multiple environments (dev/test/stage/prod), troubleshooting and bug fixing.
• Own stability of the applications to Engineering standards including, incident management, monitoring, alerting and incident resolution for all aspects of the application.
• Create timelines, set expectations with RevOps and other cross-functional stakeholders.
• Collaborate with Engineering to ensure changes to event implementations and integrations are gracefully handled in the application.
• Maintain the security and data integrity of the application software.
• Research, Diagnose, and Monitor performance bottlenecks.
• Write documentation and provide technical training for cross-functional teams.
• Enjoy working with remote teams and people that have strong opinions
• Excellent verbal and written communication skills
• Excellent leadership and collaboration skills and the ability to lead large projects autonomously.
• Exhibits a high level of initiative and integrity and is empathetic to the needs of individuals across the organisation
• Enjoy working with a diverse group of people who have strong opinions.
• Comfortable not knowing answers, but resourceful and able to resolve issues.
• Strong problem solving and critical thinking skills.
• Strong project management, presentation and public speaking skills.
• Self-starter who’s comfortable with ambiguity, asking questions, and adept at shifting priorities
• Strong customer service skills with proven service mentality
• Strong in documenting business processes and communicating system requirements

Desired Traits, Qualifications, Education and Experience Equivalency

• Be able to make decisions, meet targets and work under pressure.
• Ability to set up, facilitate, and lead service and process improvement sessions with a range of business stakeholders.
• Ability to present to groups of mixed technical understanding.
• Adept at creating visuals to tell a story.
• Ability to build strong trust based relationships.
• Adept at shifting priorities while maintaining a high degree of organisation and control.
• Ability to manage multiple tasks and projects simultaneously.
• Ability to recommend actionable insights from projects and lead projects autonomously.
• Ability to travel to remote sites. (less than 25%).
• Demonstrated ability to work with geographically dispersed teams.
• Ability to learn and understand new ways of doing things.
• Ability to drive standards and best practices for a team or organisation.
• Ability to exercise good judgment within broadly defined practices and policies.
• Ability to lead a team towards high quality decisions when they have differing perspectives and ideas.
• Ability to provide business context for engineers as well as highlight technical challenges for non-engineers.
• Excellent decision-making skills and the ability to work in a collaborative environment, a team player.

Traits of a successful partnership:

• You have a passionate commitment to people and deep empathy for how supporting individuals leads to a stronger company culture.
• You’re Collaborative – It is expected that you will partner with various departments to ensure organisational needs are met and to develop strategic programs.
• You will serve as an Advocate – In the role, you will solicit and listen to concerns, and take an active role in resolving problems.

Preferred Experience/ Minimum Qualifications

• Graduate in Computer Science or a related field, or Professional Qualification/Salesforce Certification
• 4+ years of Salesforce developer experience
• 4 years experience in application development and/or software engineering.
• 2 years of proven continuous improvement analytical experience from a similar role, including project management and business analysis with an excellent understanding of continuous improvement concepts.
• Advanced knowledge of Salesforce CRM platform
• Proficiency with Salesforce Lightning Design System and Salesforce development lifecycle
• Demonstrated proficiency in SQL, Apex, LWC, Java and VisualForce
• Experience with Salesforce Sales, Service and Marketing clouds
• Experience developing customer-facing interfaces, including reports and dashboards, in Salesforce or other systems.
• Strong systems knowledge with the ability to effectively utilise DevOps tools such as Metadata API, GIT, Visual Studio Code, Jenkins, Jira, Confluence, etc.
• Strong understanding of Product development lifecycles.
• Experience with leading and coordinating cross-functional initiatives, conducting interviews and performing analyses to create business cases for projects.
• Experience performing live training sessions for internal and external stakeholders during system and process implementation.
• Must have strong communication skills and possess the ability to interact effectively with co-workers.
• Must have strong leadership skills.
• Additional Salesforce Certifications e.g. Certified Salesforce Administrator, Certified Salesforce Platform App Builder, Platform Developer II, JavaScript Developer I are highly desirable.
• Salesforce DevOps experience is highly desirable.
• Salesforce Developer Certifications will be given preference.

Title : Scrum Master

Locations: Gachibowli, Hyderabad, Chennai, Bangalore and Delhi (Remote).

Job Type: Fulltime

Job description:

• Ownership and accountability of establishing agile values, methods, principles, and practices for the delivery of projects and products.
• A building of a self-organized team and Facilitate agile ceremonies, e.g., product backlog refinement, preplanning, planning, daily standups, sprint reviews, retrospectives.
• Conflict’s resolution.
• Facilitates daily stand-up, iteration planning, sprint review, and iteration retrospective
• Manage the engineering development projects and facilitates sprint releases
• Create or analyze business requirements documents and project timelines
• Guides team in time estimating practices and facilitates team estimates
• Drive team iteration execution, communicates with management and stakeholders, protects
• the team from uncontrolled injection of work (changes are evaluated/intentional)
• Manage project conflicts, challenges and dynamic business requirements to keep operations
• running at a high performance
• Work with the team leads to resolve people problems and project roadblocks
• Able to do post mortem and root cause analysis to help teams continuously improve their
• practices to ensure maximum productivity
• Leads team effort in relentless improvement, define and implement improvement stories to
• increase the velocity and quality of the program
• Implement and support principles, rules and processes
• Enables the exploration of different agile approaches and Configure and maintain an agile project management tool (Scrum Desk, JIRA, etc.).
• Manage stakeholders and vendors interfaces as required for the product.
• Maintain team data in project management software (i.e. JIRA, Manuscript, etc.) to support estimates and execution
• Challenging and improving the operation of the team, improving their performance and capabilities.
• Collaborate closely with Product Owner to prepare and clarify the product backlog.