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We are Hiring for
Process : Travel Airline Process/ Voice Process/ Customer Service
Must Have Experience in : Online GGN || KLM || United Airline Vacations || Car Rental || Hotel Booking || Air Line Ticketing Services.
We are looking for the people who have the excellent communication and sales skills.
1 year or more travel domain experience is preferred in INTERNATIONAL TRAVEL VOICE PROCESS.
About Salary : No bar for the right candidate.
We are looking for the immediate joiners.
Hands on GDS will be an added advantage.
company link : https://epivsolution.com/
Responsibilities:
1. Handle outbound and inbound calls to customers located in various international regions.
2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.
3. Maintain professionalism and courtesy while communicating with customers at all times.
4. Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.
5. Document all customer interactions and transactions accurately in the company's database.
8. Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.
9. Adhere to all company policies, procedures, and compliance regulations.
React Native
HTML/CSS
Javascript
Redux/FluxWork closely with business and product owners to create dynamic infographics with intuitive user controls
Participate in UAT, and diagnose troubleshoot, bugs and application integration issues
Create and maintain documentation related to the developed processes and applications
Qualification Experience :
Significant experience working with React web and mobile along with tools like Flux, Flow, Redux, etc.
In-depth knowledge of JavaScript, CSS, HTML, functional programming, and front-end languages
Strong knowledge of React fundamentals such as Virtual DOM, component lifecycle, and component state
A complete understanding of the full mobile app development lifecycle right from prototyping
Knowledge of type checking, unit testing, typescript, prop types, and code debugging
Experience working with REST APIs, document request models, offline storage, and third-party libraries
Strong understanding of web technologies like JavaScript, HTML, and CSS
Knowledge of user interface design and responsive designs
Well-versed in a variety of React Native software and technologies such as Jest, Enzyme, ESLint, and so on
Notes
Amazon Web Services (AWS)Our organization relies on its central engineering workforce to develop and maintain a product portfolio of several different startups. As part of our engineering, you'll work on several products every quarter. Our product portfolio continuously grows as we incubate more startups, which means that different products are very likely to make use of different technologies, architecture & frameworks - a fun place for smart tech lovers!
Responsibilities:
- 3 - 5 years of experience working in DevOps/DevSecOps.
- Strong hands-on experience in deployment, administration, monitoring, and hosting services of Kubernetes.
- Ensure compliance with security policies and best practices for RBAC (Kubernetes) and AWS services like EKS, VPC, IAM, EC2, Route53, and S3.
- Implement and maintain CI/CD pipelines for continuous integration and deployment.
- Monitor and troubleshoot issues related to infrastructure and application security.
- Develop and maintain automation scripts using Terraform for infrastructure as code.
- Hands-on experience in configuring and managing a service mesh like Istio.
- Experience working in Cloud, Agile, CI/CD, and DevOps environments. We live in the Cloud.
- Experience with Jenkins, Google Cloud Build, or similar.
- Good to have experience with using PAAS and SAAS services from AWS like Big Query, Cloud Storage, S3, etc.,
- Good to have experience with configuring, scaling, and monitoring database systems like PostgreSQL, MySQL, MongoDB, and so on.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 3 to 7 years of experience in DevSecOps or a related field.
- Great hands-on experience in Kubernetes, EKS, AWS services like VPC, IAM, EC2, and S3, Terraform, terraform backed and ternary resources of Terraform, and CICD tools like Jenkins.
- Strong understanding of DevOps principles and practices.
- Experience in developing and maintaining automation scripts using Terraform.
- Proficiency in any Linux scripting language.
- Familiarity with security tools and technologies such as WAF, IDS/IPS, and SIEM.
- Excellent problem-solving skills and ability to work independently and within a team.
- Good communication skills and ability to work collaboratively with cross-functional teams.
- Availability to join immediately to 15 days in Pune, Bangalore, or Noida locations.
About CAW Studios:
CAW Studios is a Product Engineering Studio. WE BUILD TRUE PRODUCT TEAMS for our clients. Each team is a small, well-balanced group of geeks and a product manager who together produce relevant and high-quality products. We believe the product development process needs to be fixed as most development companies operate as IT Services. Unlike IT Apps, product development requires Ownership, Creativity, Agility, and design that scales.
Know More About CAW Studios:
Website: https://www.cawstudios.com/">https://www.cawstudios.com/
Benefits: Startup culture, powerful Laptop, free snacks, cool office, flexible work hours and work-from-home policy, medical insurance, and most importantly - the opportunity to work on challenging cutting-edge problems.
What You’ll Be Doing:
- Subject Matter Expert on implementing APEX code and workflow code end-to-end in Salesforce, identifying dependencies in support of delivery, release, and change management.
- Expert in Salesforce data structures, object structures and partners of extending these things to provide highly customised data storage.
- Partner with all cross-functional teams to determine Salesforce CRM needs.
- Develop customised solutions within the Salesforce platform, including design, implementation, quality control, end-to-end testing plans in multiple environments (dev/test/stage/prod), troubleshooting and bug fixing.
- Own stability of the applications to Engineering standards including, incident management, monitoring, alerting and incident resolution for all aspects of the application.
- Create timelines, set expectations with RevOps and other cross-functional stakeholders.
- Collaborate with Engineering to ensure changes to event implementations and integrations are gracefully handled in the application.
- Maintain the security and data integrity of the application software.
- Research, Diagnose, and Monitor performance bottlenecks.
- Write documentation and provide technical training for cross-functional teams.
- Enjoy working with remote teams and people that have strong opinions
- Excellent verbal and written communication skills
- Excellent leadership and collaboration skills and the ability to lead large projects autonomously.
- Exhibits a high level of initiative and integrity and is empathetic to the needs of individuals across the organisation
- Enjoy working with a diverse group of people who have strong opinions.
- Comfortable not knowing answers, but resourceful and able to resolve issues.
- Strong problem solving and critical thinking skills.
- Strong project management, presentation and public speaking skills.
- Self-starter who’s comfortable with ambiguity, asking questions, and adept at shifting priorities
- Strong customer service skills with proven service mentality
- Strong in documenting business processes and communicating system requirements
Desired Traits, Qualifications, Education and Experience Equivalency
- Be able to make decisions, meet targets and work under pressure.
- Ability to set up, facilitate, and lead service and process improvement sessions with a range of business stakeholders.
- Ability to present to groups of mixed technical understanding.
- Adept at creating visuals to tell a story.
- Ability to build strong trust based relationships.
- Adept at shifting priorities while maintaining a high degree of organisation and control.
- Ability to manage multiple tasks and projects simultaneously.
- Ability to recommend actionable insights from projects and lead projects autonomously.
- Ability to travel to remote sites. (less than 25%).
- Demonstrated ability to work with geographically dispersed teams.
- Ability to learn and understand new ways of doing things.
- Ability to drive standards and best practices for a team or organisation.
- Ability to exercise good judgment within broadly defined practices and policies.
- Ability to lead a team towards high quality decisions when they have differing perspectives and ideas.
- Ability to provide business context for engineers as well as highlight technical challenges for non-engineers.
- Excellent decision-making skills and the ability to work in a collaborative environment, a team player.
Traits of a successful partnership:
- You have a passionate commitment to people and deep empathy for how supporting individuals leads to a stronger company culture.
- You’re Collaborative – It is expected that you will partner with various departments to ensure organisational needs are met and to develop strategic programs.
- You will serve as an Advocate – In the role, you will solicit and listen to concerns, and take an active role in resolving problems.
Preferred Experience/ Minimum Qualifications
- Graduate in Computer Science or a related field, or Professional Qualification/Salesforce Certification
- 4+ years of Salesforce developer experience
- 4 years experience in application development and/or software engineering.
- 2 years of proven continuous improvement analytical experience from a similar role, including project management and business analysis with an excellent understanding of continuous improvement concepts.
- Advanced knowledge of Salesforce CRM platform
- Proficiency with Salesforce Lightning Design System and Salesforce development lifecycle
- Demonstrated proficiency in SQL, Apex, LWC, Java and VisualForce
- Experience with Salesforce Sales, Service and Marketing clouds
- Experience developing customer-facing interfaces, including reports and dashboards, in Salesforce or other systems.
- Strong systems knowledge with the ability to effectively utilise DevOps tools such as Metadata API, GIT, Visual Studio Code, Jenkins, Jira, Confluence, etc.
- Strong understanding of Product development lifecycles.
- Experience with leading and coordinating cross-functional initiatives, conducting interviews and performing analyses to create business cases for projects.
- Experience performing live training sessions for internal and external stakeholders during system and process implementation.
- Must have strong communication skills and possess the ability to interact effectively with co-workers.
- Must have strong leadership skills.
- Additional Salesforce Certifications e.g. Certified Salesforce Administrator, Certified Salesforce Platform App Builder, Platform Developer II, JavaScript Developer I are highly desirable.
- Salesforce DevOps experience is highly desirable.
- Salesforce Developer Certifications will be given preference.
http://www.fictiv.com/" target="_blank">About Fictiv
Our Digital Manufacturing Ecosystem is transforming how the next rockets, self-driving cars, and life-saving robots are designed, developed and delivered to customers around the world.
This transformation is made possible through our technology-backed platform, our global network of manufacturing partners, and our people with deep expertise in hardware and software development.
We’re actively seeking potential teammates who can bring diverse perspectives and experience to our culture and company. We believe inclusion is the best way to create a strong, empathetic team. Our belief is that the best team is born from an environment that emphasizes respect, honesty, collaboration, and growth.
We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.
Apply for this Job
What’s in it for you?
Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.
Opportunity To Grow Your Career
There are plenty of sales jobs out there. The question is whether any of them will help you grow in your career? Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you've already mastered. At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.
Impact in this Role
The Business Applications team performs a critical function for Fictiv by managing software that is part of the framework used to conduct day-to-day business. This team writes code to provide customised application configuration and data structures, customise workflows, implement monitoring and alerting, secure and control access, and integrate business software with Fictiv platform. Functional areas supported include: Operations, Finance, Sales, Marketing, Engineering, Product, Architecture, and Customer Support. The Business Applications team partners closely with cross functional stakeholders to ensure that business systems software is properly secured and has managed change control to meet each of their needs.
This team sets the stage for ensuring Fictiv's business is delivering on KPIs and goals. This team provides inputs for Fictiv’s strategic decision making.
The Business Applications team implements business software across Fictiv’s departments.
As the Sr. Salesforce Analyst (Sr. Salesforce Application Developer, Specialist) you will partner with the RevOps team, to focus on changes and improvements to Salesforce functionality in support of business needs. You will work with the RevOps core team supporting Salesforce Sales and must be a strategic partner in determining best practices and efficiency gains as it relates to process improvements.
You will work with the Lead Salesforce Analyst to design and implement solutions that meet the technical requirements and business requires outlined by RevOps. You will also analyse project objectives, create customer workflows, and troubleshoot errors. This role requires extensive experience working with Salesforce CRM platforms, application development skills, and the ability to solve complex software problems.
You will be responsible for understanding requirements, defining design, working with other cross-functional teams to create implementation plans, and providing thought leadership for all solutions to meet and exceed RevOps expectations. You will write APEX code and any supporting code required to implement solutions. You will own the stability, security, data accuracy, uptime and issue resolution in Salesforce. You will provide testing plans, unit testing and documentation for all solutions and develop strong cross-functional relations with Product, Engineering and Infrastructure. You will be accountable for following all Fictiv’s Engineering guidelines.
PHPJavascript
Git
Laravel
Job profile- Oracle _ Solution Architect
Experience – 6+ years
Location- Bangalore/ Chennai/ Pune/ Noida
Salary- 30 LPA
Qualification- Any
Job Location- Bangalore/ Chennai/ Pune/ Noida
Key Skills- Oracle ERP cloud solutions, Rollout or implementation, Oracle EBS
Roles & Responsibilities-
- Solution architect experience in the delivery of Oracle ERP cloud solutions, leading the design and implementation of Oracle ERP Cloud Solutions across a range of client industries and leading customer engagements and advising on Oracle fusion related topics.
- Strong hands-on experience with Oracle Cloud ERP solution architectures, design, rollout and implementation leadership.
- 8 years minimum experience in Oracle EBS and Oracle ERP Cloud with the majority of recent experience in Oracle Fusion (Cloud) applications.
- Minimum 4-6 years of experience in Oracle cloud solution implementation. Recent experience in a lead role in at least 2 full ERP Cloud implementations
Full Time / Part Time- Full Time
Remote / on-site- WFO
JD:
- Experience in maintaining Oracle Exadata, RAC, and Administration of Oracle Multitenant Architecture.
- Implemented below Exadata new features like Smart scan, Flash cache, flash log, IORM, Storage indexes
- Using CellCli or dcli to manage Exadata storage server objects.
- Monitoring cell disk, grid disk, cell flash cache, flash disk
- Configured dcli between cell nodes and database nodes.
- Monitoring Exadata storage servers with cell metrics alerts and active requests.
- Migrating legacy database to Exadata.
- Experience in Exadata patching
- Experience in RAC along with new features like Flex ASM and Flex cluster.
- Resolve the issues like replace damaged physical disk or Flash disk.
- Installing & configuring Oracle Cluster ware & Database Software for Oracle 12c and 19c.
- Extensive Knowledge on Oracle Multitenant Architecture 12c and 19c.
- Experienced in Oracle installations, upgrades, migration, cloning, designing logical/physical architecture
- Database Refresh using Data pump.
- Expertise in Database upgrades, patching for standalone & RAC databases.
- Experienced in Database Point in Time Recovery.
- Enforcing security by creating roles, granting system and object privileges on the Tables, and stored procedures with DBA concepts.
- Knowledge on oracle enterprise management
- Implementation of db compression using Exadata HCC
- Running ExaCheck reports monthly
- Implementing smart flash cache, enabling flash cache write back
- Hardware changes , flash disk, griddisk and DIMM replacements
- Working knowledge on managing NFS mount points.
- ZFS share creation
- Huge pages setting
.NET
C#HTML/CSS1) understand the requirement gathering process completely
2) Understand Change Request Proess and other Software Development Process
3) Prepare Tecnical Documenation .
4) Problem Solving ad thinking laterallyas part of a team or individually to meet needs of the project
5) Manual Testing , unit testing of the software developed
6) Experience in Deployment and Build Management
7) Consulting Client /colleagues concerning the maintennce and performance of software appllications and obraining information clarify details and implement information
A growing organization in Kalyani Nagar, Pune.
NodeJS (Node.js)
AngularJS (1.x)
React.js1 to 3 years’ experience in .Net + MVC
• Experience in AngularJS, NodeJS or ReactJS will give an edge
• Database technologies -MySQL/PostgreSQL
• API design & development
• CSS frameworks like Bootstrap or similar
• Write reusable, efficient code
• Added Advantage - AWS
Candidate should be able to join within 15-30 days, is willing to work with a startup, has experience of 2-5 years, and are from Pune.
JavaHTML/CSS
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