11+ GGSN Jobs in Pune | GGSN Job openings in Pune

We are Hiring for

Process : Travel Airline Process/ Voice Process/ Customer Service

Must Have Experience in : Online GGN || KLM || United Airline Vacations || Car Rental || Hotel Booking || Air Line Ticketing Services.

We are looking for the people who have the excellent communication and sales skills.

1 year or more travel domain experience is preferred in INTERNATIONAL TRAVEL VOICE PROCESS.

About Salary : No bar for the right candidate.

We are looking for the immediate joiners.

Hands on GDS will be an added advantage.

company link : https://epivsolution.com/

Responsibilities:

1.   Handle outbound and inbound calls to customers located in various international regions.

2.   Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.

3.   Maintain professionalism and courtesy while communicating with customers at all times.

4.   Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.

5.   Document all customer interactions and transactions accurately in the company's database.

8.   Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.

9.   Adhere to all company policies, procedures, and compliance regulations.

*Key Responsibilities:

- Collaborate with cross-functional teams to identify business opportunities and provide customized solutions.

- Write clean, maintainable, and efficient code.

- Troubleshoot and debug applications.

- Perform code reviews and provide constructive feedback.

- Stay updated with the latest industry trends and technologies.

Requirements:

-Minimum 1 year experience with in live Frappe Development.

- Bachelor's degree in Computer Science, Information Technology, or a related field.

- Minimum 3 years of experience in End to end development

- Proficiency in Python, JavaScript, HTML, and CSS.

-Proficiency in Django & Pandas

- Experience with database management systems like MySQL or PostgreSQL.

- Excellent problem-solving skills and attention to detail.

- Good communication and teamwork skills.

Notice Period : Immediate jointer to Max 30Days

About Us

We are a company where the ‘HOW’ of building software is just as important as the ‘WHAT’. Embracing Software Craftsmanship values and eXtreme Programming Practices, we create well-crafted products for our clients. We partner with large organizations to help modernize their legacy code bases and work with startups to launch MVPs, scale or as extensions of their team to efficiently operationalize their ideas. We love to work with folks who are passionate about creating exceptional software, are continuous learners, and are painstakingly fussy about quality. 🚀

Location: Pune

Our Core Values

· Quality with Pragmatism: We aim for excellence with a focus on practical solutions.

· Extreme Ownership: We own our work and its outcomes fully.

· Proactive Collaboration: Teamwork elevates us all.

· Pursuit of Mastery: Continuous growth drives us.

· Effective Feedback: Honest, constructive feedback fosters improvement.

· Client Success: Our clients’ success is our success.

Experience Level

This role is ideal for Technical Program Managers with 7-15 years of experience leading complex, cross-functional projects and delivering impactful results.

Role Overview 

If you’re a Software Craftsperson who takes pride in clean, test-driven code and believes in Extreme Programming principles, we’d love to meet you. At Incubyte, we’re a DevOps organization where developers own the entire release cycle, meaning you’ll get hands-on experience across programming, cloud infrastructure, client communication, and everything in between. Ready to level up your craft and join a team that’s as quality-obsessed as you are? Read on! 

What You'll Do 

• Understand Technical Blockers by working closely with developers to understand technical issues that arise during projects, proactively removing roadblocks by coordinating with client stakeholders or providing alternative solutions.
• Bridge Communication by acting as the main point of contact between client stakeholders and offshore engineers, ensuring that technical challenges are communicated clearly and resolved in a timely manner.
• Facilitate Cross-functional Collaboration by promoting a culture of collaboration by working closely with developers, QA, and operations teams, ensuring smooth communication and knowledge sharing across functions. Help the team avoid silos by organizing regular syncs between different functions.
• Adopt DevOps Practices by encouraging a DevOps mindset by facilitating automation, continuous integration, and continuous delivery. Ensure that projects adhere to the DevOps principles of shared responsibility, transparency, and continuous improvement.
• Align Development with Business Goals by ensuring that developers understand the business goals and client priorities, so that technical decisions are made with these in mind.
• Drive Continuous Feedback Loops between developers, testers, and clients to ensure iterative progress, preventing delays and enhancing product quality.
• Identify and Address Barriers faced by offshore engineers, ensuring they have everything they need to succeed.
• Foster Ownership in the team by encouraging transparency and responsibility for project deliverables, ensuring that every member is engaged and understands their role in the overall success.

What We're Looking For

• Bachelor’s degree in computer science, engineering, or a related field.
• Experience in project management or a technical leadership role in software development, preferably within cross-functional and remote teams.
• Proven experience in fostering collaboration between development, QA, and operations teams, with a strong DevOps mindset.
• Experience managing client relationships and driving the alignment of technical solutions with business objectives.
• Technical Understanding: Ability to understand the technical challenges engineers face and effectively translate these into actionable solutions, ensuring that technical and business priorities remain aligned.
• Cross-functional Collaboration: Proven ability to foster collaboration across multiple disciplines (development, QA, DevOps) and drive a one-team mindset that promotes knowledge sharing and avoids silos.
• Problem-solving: A proactive approach to identifying and resolving both technical and logistical issues, ensuring continuous progress on all project fronts.
• Client-facing Communication: Strong communication skills to bridge the gap between technical details and client expectations, ensuring transparency and trust.
• DevOps Mindset: Strong commitment to DevOps practices, including automation, CI/CD, and shared ownership, driving better software delivery practices and outcomes.
• Software Craftsmanship: Deep understanding and commitment to software craftsmanship principles, including Test-Driven Development (TDD), Behavior-Driven Development (BDD), CI/CD, and clean code practices, ensuring high-quality, maintainable, and scalable software solutions.

What We Offer 

• Dedicated Learning & Development Budget: Fuel your growth with a budget dedicated solely to learning.  
• Conference Talks Sponsorship: Amplify your voice! If you’re speaking at a conference, we’ll fully sponsor and support your talk. 
• Cutting-Edge Projects: Work on exciting projects with the latest AI technologies   
• Employee-Friendly Leave Policy: Recharge with ample leave options designed for a healthy work-life balance. 
• Comprehensive Medical & Term Insurance: Full coverage for you and your family’s peace of mind. 
• And More: Extra perks to support your well-being and professional growth. 

Work Environment 

• Remote-First Culture: At Incubyte, we thrive on a culture of structured flexibility — while you have control over where and how you work, everyone commits to a consistent rhythm that supports their team during core working hours for smooth collaboration and timely project delivery. By striking the perfect balance between freedom and responsibility, we enable ourselves to deliver high-quality standards our customers recognize us by. With asynchronous tools and push for active participation, we foster a vibrant, hands-on environment where each team member’s engagement and contributions drive impactful results. 
• Work-In-Person: Twice a year, we come together for two-week sprints to collaborate in person, foster stronger team bonds, and align on goals. Additionally, we host an annual retreat to recharge and connect as a team. All travel expenses are covered. 
• Proactive Collaboration: Collaboration is central to our work. Through daily pair programming sessions, we focus on mentorship, continuous learning, and shared problem-solving. This hands-on approach keeps us innovative and aligned as a team. 

Incubyte is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

• Experience with the Next.js framework .
• Proficiency in front-end web technologies such as HTML, CSS, and JavaScript/jQuery.
• Familiarity with front-end frameworks like React is a plus.
• Familiarity with version control systems like Git.
• Strong problem-solving skills and attention to detail.
• Excellent communication and collaboration skills to work effectively in a team environment.
• Bachelors degree in Computer Science or a related field (preferred).

• 3 years Willing to take efforts to advance in the technology or learn new technologies.
• Solid understanding of OOPs concepts.
• Willing to take efforts to advance in the technology or learn new technologies.
• Good communication skills and a continuous learner.
• Experience working on waterfall or Agile (Agile model preferred)
• Solid understanding of Python scripting and/or frameworks like Django, Flask Back up RRS.

DevOps 

Engineers : Min 3 to 5 Years 
Tech Leads : Min 6 to 10 Years 

• Implementing & supporting CI/CD/CT pipelines at scale.  
• Knowledge and experience using Chef, Puppet or Ansible automation to deploy and be able to manage Linux systems in production and CI environments.  
• Extensive experience with Shell scripts (bash).  
• Knowledge and practical experience of Jenkins for CI.  
• Experienced in build & release management.  
• Experience of deploying JVM based applications.  
• Enterprise AWS deployment with sound knowledge on AWS & AWS security.  
• Knowledge of encryption technologies: IPSec, SSL, SSH. 
• Minimum of 2 years of experience as a Linux Systems Engineer (CentOS/Red Hat) ideally supporting a highly-available, 24x7 production environments. 
• DNS providing and maintenance.  
• Helpful skills: Knowledge of applications relying on Maven, Ant, Gradle, Spring Boot.  
• Knowledge of app and server monitoring tools such as ELK/AppEngine. 
• Excellent written, oral communication and interpersonal skills. 

If you are an analytical problem solver with strong Web Development knowledge and a passion for teamwork and innovation, we have the perfect job for you!

We are looking for a Technical Lead to join our award-winning, talented team, building global software products for automation of drones for various commercial applications.

A thorough understanding of all of the components of FlytBase platform and infrastructure is required. You will need to take ownership of your projects, which involves detailing requirements after discussion with the Product Owner, building user interfaces, developing and maintaining web apps with a focus on user experience. 

We offer an excellent team environment, flexible working hours, and various opportunities to advance your career. We are looking for a long-term relationship and committed individuals to join our team. This position is based out of our development centre in Pune, India.

Skills/Experience

• 3-6 yr experience as a MEAN Stack developer
• Strong expertise with Angular2+, NodeJS, ExpressJS, HTML5, CSS, JSON, jQuery, Bootstrap, Socket.io, Git, CI/CD integration and writing cross-browser compatible code.
• Knowledge of unit testing (Jasmine/Mocha), integration testing frameworks
• Understanding of fundamental design principles behind a secured, scalable, production ready application development and deployment

Roles/Responsibilities

• Work as part of an agile team developing applications, design sprints and lead the team ensuring deliveries are met.
• Ensure best practices in Web application development
• Bring in passion, dedication, and lead-from-the-front quality to build global products
• Participate in the complete software development lifecycle and write code that is maintainable, clear, and concise.
• Bring in technical and architectural leadership, and mentor team members enabling them to achieve their goals.
• Ability to balance strategic and tactical solutions.
• Manage application deployment practices in AWS, considering security, scalability and reliability
• Manage/evolve automated testing setup for backend and frontend for faster bug reporting and fixing
• Contribute to team and organizational improvements in process and infrastructure
• Effectively use tools and ingenuity to identify and fix defects before they become a problem

Good to Have

• Knowledge of other python-based server-side frameworks such as Flask or Django.

We are always on the lookout for like-minded individuals sharing our passion for autonomous drones.