Technical Writer

We are Hiring for

Process : Travel Airline Process/ Voice Process/ Customer Service

Must Have Experience in : Online GGN || KLM || United Airline Vacations || Car Rental || Hotel Booking || Air Line Ticketing Services.

We are looking for the people who have the excellent communication and sales skills.

1 year or more travel domain experience is preferred in INTERNATIONAL TRAVEL VOICE PROCESS.

About Salary : No bar for the right candidate.

We are looking for the immediate joiners.

Hands on GDS will be an added advantage.

company link : https://epivsolution.com/

Responsibilities:

1.   Handle outbound and inbound calls to customers located in various international regions.

2.   Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.

3.   Maintain professionalism and courtesy while communicating with customers at all times.

4.   Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.

5.   Document all customer interactions and transactions accurately in the company's database.

8.   Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.

9.   Adhere to all company policies, procedures, and compliance regulations.

IT Senior Manager Requirements:

• A bachelor's degree in computer science or a related field.

• A master's degree in computer science is preferred.

• Proof of continued education, such as software certifications, is desirable.

• Experience with ERP, CRM, Business Intelligence, Warehouse Management (WMS)/Supply Chain Management (SCM), Cloud Storage (Azure/AWS), DAM, MS 365, Marketing Automation and other business applications

• Knowledgeable in successful API integration of CTI and other communication technologies like whatsapp with business applications

• Identifying vendors, developing SOW and wireframes, successfully managing projects to completion for Websites (js/node/react/shopify/wordpress etc) and application development

• Use of low code/no node application development in MS platforms would be desirable

• At least 3 to 5 years of experience.

• Excellent written and spoken communication and interpersonal skills.

• Strong leadership and project management skills.

• Solid analytical and problem-solving skills

Overseeing all technology operations including Software, Networking, Hardware and Security along with evaluating them according to established goals.

• Devising and establishing IT policies and systems to support the implementation of strategies set by upper management with plans for redundancy, zero to no downtime and constantly improving business operations and processes

• Analyzing the business requirements of all departments to determine their technology needs.

• IT Head manages and supervises an organization's technical operations which includes overseeing IT department employees and ensuring all technology. systems and applications support the organization's goals and objectives.

• IT Head should have in-depth knowledge of new software development, be able to prepare Wireframe design & Architecture, able to design and describe SOW for all new IT software development.

• Overseeing all IT operations infrastructure.

• Developing, implementing, and evaluating IT projects in line with organizational objectives.

• Liaising with other departments to determine and address their IT needs and requirements.

• Managing and supervising employees in the IT department.

• Ensuring the maintenance of current projects and technology systems. • Identifying vulnerabilities, the need for upgrades, and opportunities for improvement.

• Proposing strategic solutions and recommending new systems and software.

• Preparing financial budgets and performance reports.

• Building and maintaining relationships with external advisors and vendors.

• Ensuring reported issues are resolved promptly

process of managing a business for millions of Indian MSMEs.

The software allows users to create business transactions, share them with their

customers, manage their inventory, keep track of their receivable/payable and manage

end-to-end taxation.

• Should have a good experience selling IT sales services in the USA/Europe region
• Should have knowledge of IT services like Web services, Cloud Services, Mobile Technology.
• Experience working in B2B Sales
• Create and implement sales strategies in line with the company's growth objectives
• Managing prospective client relationships through all phases of the sales cycle
• Developing and maintaining strong professional relationships with global accounts, to maximize sales
• The ability to write reports and proposals
• Comfortable working in different time zones to connect with our target audience
• Experience working with end-to-end sales from lead generation to lead conversion.
• Proven track record for closing new deals with both large and mid-size companies
• Knowledge of Demand generation
• Lead generation skills for IT services projects
• Develop and execute strategies to expand inbound lead/demand generation
• Must have good working experience in Upwork, Freelance.com, PeoplePerHour
• Good communication skills verbal as well as written is must

• 2-3 yrs of strong experience in building mobile web frontend for b2c products using React.
• Understanding of server side rendering, nextjs.
• Ability to build progressive web applications with optimized lighthouse score.

Responsibilities:

• To create new Exclusive Distributor
• Research & identify new market opportunities
• Maintain smooth relationship with the customer & be ready to fulfill their needs effectively.
• Setting new goals & new strategies to run the business & revenue growth.
• Arrange business meetings with prospective clients
• Promote the company’s products/services

Requirements:

• Bachelor’s Degree preferred
• Experience required at least 1-2 years in related field
• Strong convincing power
• Representative skill with communication
• Self-motivated & the ability to be motivated by target

Sportz Interactive (SI) works with its clients and partners to revolutionize the sports fan experience across consumption points by creating best-in-class, kickass products. SI was founded in 2002 as a B2B sports content business. Through the years, it gained immense reputation for its state-of-the-art hosted solutions, digital simulators, match centers and fantasy games. Sportz Interactive has a fantastic reputation in the online sports community, having worked with clients across the globe including the likes of The International Cricket Council, STAR Sports, Yahoo!, AOL, Eurosport, Castrol, Web 18, NDTV, Nimbus, Times of India, Rediff.com and Singtel amongst others. 

Sportz Interactive provides in-depth sports information and content and specializes in product development for the web, mobile and other interactive platforms. 
http://www.sportzinteractive.net/">www.sportzinteractive.net 

Location: Goregaon east, Mumbai
Position Description: 3+ years of experience with mobile application development in Android.

Primary Responsibilities:

• Work closely with the core team for coming up with new features and implementing them
• Work on new products and services
• Provide support to existing applications
• Integrate REST services into mobile applications

Required Skills:

Functional: Kotlin, Retrofit, Room Db, GSON, (Room/SQLite), MVVM, MVP, MVC, Work Manager, Rx java, Dagger 2, Recyclerview, Custom Solutions & Custom Views, GIT & JIRA.

Mandatory Skills

• Passion for sports
• Problem-solving ability
• Ability to work in teams
• Target & Result orientation
• Good communication skills