Technical Writer

Role Overview:

As an AI Executor/AI Automation Engineer, you will be responsible for designing and integrating AI capabilities into production systems using Python and key ML libraries. This role requires a strong backend development foundation and a proven track record of deploying AI use cases using tools like TensorFlow, Keras, or OpenAI APIs. You'll work cross-functionally to deliver scalable AI-driven solutions.

Key Responsibilities:

• Design and develop backend solutions using Python, with a focus on AI-driven features.
• Implement and integrate AI/ML models using tools like OpenAI, Hugging Face, or Lang Chain.
• Use core Python libraries (NumPy, Pandas, TensorFlow, Keras) to process data, train, or implement models.
• Translate business needs into AI use cases and deliver working solutions.
• Collaborate with product, engineering, and data teams to define integration workflows.
• Develop REST APIs and micro services to deploy AI components within applications.
• Maintain and optimize AI systems for scalability, performance, and reliability.
• Keep pace with advancements in the AI/ML landscape and evaluate tools for continuous improvement.

Required Skills & Qualifications:

• 2+ years of professional experience as an AI/ML Engineer, including strong backend development expertise in Python.
• Proficiency in libraries such as NumPy, Pandas, TensorFlow, and Keras
• Practical exposure to AI platforms/APIs (e.g., OpenAI, LangChain, Hugging Face)
• Solid understanding of REST APIs, micro services, and integration practices
• Ability to work independently in a remote setup with strong communication and ownership
• Excellent problem-solving and debugging capabilities
• Experience with the MERN stack will be an added advantage.

Job Summary:

As a Customer Care Representative, you will be responsible for delivering excellent customer service by handling inbound and outbound customer interactions. Your role will focus on resolving customer queries, providing product/service information, ensuring customer satisfaction, and maintaining accurate records in CRM and GDS systems. You will act as a key point of contact between the company and its customers.

Key Responsibilities:

• Handle inbound and outbound customer calls, emails, or chats professionally
• Assist customers with inquiries, service requests, and issue resolution
• Provide accurate information about products and services
• Maintain detailed records of customer interactions in CRM systems and GDS platforms (Amadeus, Sabre, Galileo)
• Follow up with customers to ensure resolution and satisfaction
• Escalate complex issues to the appropriate teams when required
• Adhere to quality standards, company policies, and service-level agreements (SLAs)
• Collaborate with internal teams to improve customer experience
• Meet customer satisfaction and productivity targets

Qualifications:

• High school diploma or equivalent; Bachelor’s degree is a plus
• Prior experience in customer care, customer support, or call center operations preferred
• Strong verbal and written communication skills
• Ability to handle customers patiently and professionally
• Comfortable working independently and in a team environment
• Basic computer skills and familiarity with CRM tools and MS Office
• Customer-focused mindset with problem-solving ability

Job Types: Full-time, Permanent, Fresher

Pay: ₹11,828.27 - ₹25,000.00 per month

Benefits:

• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person

Strong Software Engineer fullstack profile using NodeJS / Python and React

Mandatory (Experience) - Must have 6+ YOE in Software Development using Python OR NodeJS (For backend) & React (For frontend)

Mandatory (Core Skills 1): Must have strong experience in working on Typescript

Mandatory (Core Skills 2): Must have experience in message based systems like Kafka, RabbitMq, Redis

Mandatory (Core Skills 3): Databases - PostgreSQL & NoSQL databases like MongoDB

Mandatory (Company) - Product Companies Only

Mandatory (Education) - B.Tech or Dual degree (Btech and Mtech or Integrated Msc/MS) from Tier 1 Engineering Institutes (Top 7 IITs, Top 5 NITs, IIIT Bangalore, IIIT Hyderabad, IIIT Allahabad, MNNIT, IIT Dhanbad, BITS Pilani). Candidates from other institutions will not be considered unless they come from top-tier product companies

Mandatory (Note) : This role is a hybrid role (2 days WFO)

Job Summary

We are looking for an Android Developer who possesses a passion for pushing mobile technologies to the limits. This Android app developer will work with our team of talented engineers to design and build the next generation of our mobile applications. Your primary focus will be the development of Android applications and their integration with back-end services.

Responsibilities

• Conceptualizing and formulating apps that are suitable for use on all types of Android devices.
• Implementing measures to safeguard users' data.
• Ensuring that the construction and presentation of your apps are congruent with the company's standards.
• Proofreading your code and correcting mistakes before each app is released.
• Collaborating with UI and UX Designers, as well as Software Testers, to ensure that each app is presentable and in perfect working order.
• Liaising with the marketing department to ensure consistency in our company's 'voice' across the board.
• Monitoring app reviews to detect areas for improvement.
• Creating app updates, including bug fixes and additional features, for release

Requirements

• min. 3+ years of experience as an android developer
• Proficiency in Java, Kotlin, or C++.
• Ability to use the Android Studio, including the Android SDK, with ease.
• Prior experience as an android developer will be advantageous.
• Excellent coding and proofreading skills.
• Top-notch teamwork and communication skills.
• Ability to manage your workload with minimal supervision.
• Unwavering curiosity.

Benefits

• Opportunity to work with early stage start up and grab a front row seat in core engineering team
• ESOPs available

About Us:

Bansal Classes in Chinchwad is a renowned educational institute specializing in IIT, JEE, and NEET coaching. We are seeking an experienced Marketing Executive to join our team and contribute to our mission of nurturing future leaders.

Job Description:

·  Developing and improving marketing plans unique to different products and services

·  Conceiving and improving existing marketing strategies

·  Networking with suppliers, large contractors, partner organizations and other business stakeholders

·  Conducting marketing research and analysis to produce relevant marketing information and evaluate trends

·  Monitoring ongoing marketing campaigns and spending based on the budget allocated

·  Creating and generating reports related to the key performance indicator (KPIs) of an ongoing marketing campaign

·  Creating engaging and grammatically correct marketing collaterals

·   Ensuring distribution of marketing materials

·   Monitoring market trends and analysing customer activities to identify business opportunities

Requirements:

• Minimum of 3 years of experience in Marketing, preferably in the education sector.
• Excellent verbal and written communication skills.
• Empathy and the ability to connect with students and parents.
• Understanding of the IIT, JEE, and NEET coaching industry is a plus.
• Strong organizational skills and attention to detail.
• A passion for education and a commitment to the success of our students.
• The ability to handle marketing responsibilities effectively.

• Calling existing and potential customers to persuade them to purchase company products and services.
• Accurately recording details of customers’ purchase orders.
• Processing all customer purchases accordingly.
• Generating promising leads for the outside sales team to pursue.
• Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
• Developing and sustaining solid relationships with customers to encourage repeat business.
• Using sales scripts proffered by the company to drive sales and respond to customer rejections.
• Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

About us:

Strata is a commercial real estate investment platform that offers investors the opportunity to invest in pre-leased commercial assets such as offices, warehouses, and retail spaces across India.

We are one of the fastest-growing PropTech platforms in India and are backed by Elevation Capital, Mayfield, Kotak Investment Advisors, Gruhas (a venture by Nikhil Kamath of Zerodha) and DLF Family Office.

Our headquarter is in Bangalore, India.

We are a small yet close-knit team of 35+ people.

About you:

You have a knack for product and strongly equipped with engineering skills to make it a reality. You don’t jump into implementation unless you have clearly understood the problem/requirements and have a written design. You don’t hesitate asking questions and giving critical reviews while respecting others’ opinions. You are a fearless engineer, and not afraid to fail, not on production though ;) You have a strong sense of ownership. You have a startup experience. You don’t feel annoyed if required to work on off days in case of production incidents (no development).

Your responsibilities:

You will primarily work on the backend maintaining the existing platform and writing new enhancements and features. Apart from your own features, as a senior member of the team you will be expected to be actively involved in overall design discussions and peer code reviews. You will factor in extensibility, maintainability, scalability and security in designs and code. You will ensure that best engineering practices are followed. You will support your team members when they are facing challenges, and mentor them when appropriate. You will strive for overall engineering excellence.

Must-have Skills:

• 4-8 years of total experience
• 2+ years of experience in Django and DRF. You must be pro at it. The team will be looking up to you for making most out of DRF.
• Designing and building  scalable web applications
• Good understanding of REST principles
• SQL database design and queries
• Working knowledge of AWS

Good-To-Have Skills:

• Angular or any other JavaScript frontend framework
• Designing microservices
• DevOps experience

FAQ's.

1. Your technology ingredients?

Programming languages:
Our backend is written in Python using Django framework. And the frontend is in AngularJS. Currently there is no mobile app.

Infrastructure:
We are an AWS shop and use their services for most needs, Docker for containerization and ECS as orchestrator, RDS as database, S3 for storage and SQS as messaging backend.

Other tools:
BitBucket for Git and CI/CD pipeline, Trello for project management; and Google Meets and Slack for communication.

2. Your hiring plan?

Currently the engineering team comprises of 3 engineers, and we plan to grow it to 8 by the end of 2021.

3. Your Interview process?

We will try to finish the process within two weeks. In case we can’t go ahead with  your candidature, we will clearly and immediately let you know. But in case of competing applications, we may request you to wait for a week or two.

1. 15 minutes introductory call to discuss requirements and expectations
2. 30 minutes online coding assignment on a screen sharing session
3. 1 hour technical interview covering problem solving, code review and aptitude
4. 15 minutes call with co-founder for final discussion

In case of inability to come to a conclusion from either side, we may go for an additional round.

4. Your WFH and WFO policy?

Due to Covid-19 the team is working from home and will continue till March-2022. After that we will work from the Bangalore or Pune office (yet to be finalised). You should be open to relocate to any of the cities.

5. Your funding status?

In March 2020, Strata raised $1.5 million in seed funding; and $6 million in Series-A in July 2021.

Position :      Recruiter - (IT / Telecom)

Location : Delhi/NCR

Job Description

1) Should have Strong analytical and logical abilities

2) Excellent verbal & written communication skills
3) Should have Experience & Knowledge into domestic IT/Telecom hiring industry.
4) Strong Experience in Client Handling/Team Handling.

5) Experience in Sourcing profiles through Job Portals, Networking, Headhunting & Social Networking Sites.
6) Should have Knowledge about Technical Skills & Recruitment Process. (Sourcing).

7) Should have strong Telecom Technology Skills.

8) Must be target driven and must be able to thrive in a time pressured environment.

9) Strong Experience in End to End Recruitment Life Cycle(Sourcing to On boarding).

10) Familiarity with Applicant Tracking Systems and resume databases

11) Screen incoming resumes and application forms

12) Following up on the interview process status

13) Reference and background checks
14) Must have basic knowledge of Salary Heads
15) Comfortable for travelling if required to visit rest of the offices