Technical Writer

About Virtana: 

Virtana is the leader in observability for hybrid infrastructure. The AI-powered Virtana Platform delivers a unified view across applications, services, and underlying infrastructure, correlating user impact, service dependencies, performance bottlenecks, and cost drivers in real time. Trusted by Global 2000 enterprises, Virtana helps IT, operations, and platform teams improve efficiency, reduce risk, and make faster, AI-driven decisions across complex, dynamic environments. Learn more at virtana.com. 

Virtana is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. 

Recent milestones include: 

• The acquisition of Zenoss to create a unified observability platform combining deep infrastructure analytics, AI-driven event intelligence, and service-level visibility. 
• Launching AI Factory Observability (AIFO) to meet the demanding visibility, performance, cost, and risk challenges of AI infrastructure, including tight integration with GPU workloads and modern hybrid environments. 

Virtana is trusted by Global 2000 enterprises to optimize performance, reduce risk, and control costs—helping them drive business outcomes with complete observability across every layer of infrastructure. 

Mission & What We Believe: 

Virtana’s mission is to empower IT, operations, and platform engineering teams to see everything, understand everything, and act with confidence, especially in complex, hybrid, and AI-intensive environments. The company believes: 

• Observability isn’t optional in modern infrastructure; it’s foundational. 
• Deep, correlated visibility (across computing, storage, network, service/app dependencies, AI workloads) drives better performance, cost efficiency, and risk mitigation. 
• AI/ML, topology mapping, event intelligence, root cause analysis, and cost forecasting are essential differentiators. 
• Customers want not just metrics, but insight, predictability, and control. 

Role Overview: 

We are seeking a highly skilled Senior Accountant based in India to support US-based accounting and financial reporting. This role will be responsible for day-to-day accounting operations, month-end close, and US GAAP financial reporting within NetSuite. The ideal candidate has hands-on experience building and improving accounting processes in a fast-paced, scaling environment. 

This is a high-ownership role requiring strong technical accounting knowledge, attention to detail, and the ability to work closely with US stakeholders across time zones. 

Location: Pune 

Work Type: Hybrid 

Employment Type: Full-time 

Role Responsibilities: 

US GAAP Accounting & Close 

• Own and execute the monthly, quarterly, and annual close for US entities 
• Prepare and review journal entries, accruals, amortizations, and reconciliations 
• Ensure financial statements are prepared in accordance with US GAAP 
• Maintain accurate balance sheet reconciliations and supporting schedules 
• Support NetSuite enhancements, integrations, and process automation 
• Partner with US finance team on system improvements and reporting needs 

Financial Reporting & Compliance 

• Assist in preparation of US financial statements and management reporting 
• Support external audits and internal reviews (Big 4 or national firm exposure preferred) 
• Ensure compliance with internal controls and accounting policies

Process Building & Optimization 

• Build, document, and improve accounting processes and SOPs 
• Identify inefficiencies and implement scalable solutions as the business grows 
• Support process standardization across entities and functions 

Cross-Functional Collaboration 

• Partner with FP&A, Payroll, AP/AR, and Operations teams 
• Communicate clearly with US-based stakeholders across time zones 
• Proactively flag risks, issues, and improvement opportunities 

Qualifications: 

• Bachelor’s degree in Accounting, Finance, or related field 
• 5–8+ years of progressive accounting experience 
• Strong hands-on experience with US GAAP reporting 
• NetSuite experience required (end-to-end accounting ownership) 
• Experience supporting US-based companies or multinational organizations 
• Proven experience building or improving accounting processes 
• Prior experience in a startup, high-growth, or scaling environment preferred 
• Audit experience (Big 4 or mid-tier) is a plus 
• CPA / CA (or progress toward certification) preferred 

Why Join Virtana? 

• Make a direct impact on the growth of a global technology company. 
• Work in a flexible, innovative, and collaborative environment. 
• Competitive compensation and equity opportunities. 
• Opportunity to shape and expand our channel partner ecosystem. 

Hi all, Greetings from Haloocom Technologies Pvt Ltd. We are looking for a strong and experienced International Sales Manager to manage and drive revenues in order to attain market leadership as the total telecom solutions provider in the circle, through growth, in terms of revenues, market share and profit, whilst complying with agreed budget, timescales and agreed policy guidelines as also with all regulatory norms.

Key responsibilities :

● Sell telecommunications products and services to both individuals and companies.

● Sell VoIP for corporate technology and communications systems.

● Build market position by locating, developing, defining, negotiating, and closing business relationships.

● Keep abreast of current technology trends.

● Identify, contact and build relationships with prospective customers through a combination of telephone and in-person cold calls, networking and referrals to obtain appointments.

● Leverage the CRM system to develop prospecting and sales strategy that ensures high activity and effective closing ratios.

● Book and install new lines/circuits/bundles/services to meet established monthly quotas.

● Design customised, cost-effective solutions for the client.

● Manage a territory using technology, prioritisation and time management skills.

● Submit pricing and pre-qualification requests reflecting the client's requirements.

● Maintain an updated database including all activities, partners, and opportunities with their current status.

● Design and implement a strategic business plan that expands the company's customer base and ensures its strong presence.

● Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

● Present sales, revenue and expenses reports and realistic forecasts to the management team

● Identify emerging markets and market shifts while being fully aware of new products and competition status

Key skills and experience required :

● Bachelor's degree in related field with 1 to 3 years of experience (preferably from Telecom domain) with exposure to working in UAE, EGYPT, VIETNAM and PHILIPPINES markets

● Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

● Committed to continuous education through workshops, seminars and conferences

● Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

● Proficiency in all Microsoft Office applications.

● Ability to work as part of a team.

● Strong analytical and problem-solving skills.

● Excellent administrative and organizational skills.

● Effective communication skills.

● Proven ability to drive the sales process from plan to close

● Strong business sense and industry expertise

● Excellent mentoring, coaching and people management skills

● Driving License good to have

As a Customer Support Executive, you will be responsible for managing inbound calls through a dedicated support line and assisting with system-related queries. Your role involves documenting queries accurately, providing first-level support, and coordinating with the internal team for resolutions. This is a customer-facing role that requires strong communication skills, basic computer knowledge, and a service-oriented approach.

Key Responsibilities

Call Handling & Query Management

• Answer inbound calls on the dedicated support line with professionalism.

• Log and document customer/system queries accurately.

• Maintain structured records for tracking and reporting.

Basic System Support

• Provide timely and accurate first-level responses to customer queries, ensuring issues are resolved effectively.

• Guide the users through basic troubleshooting steps.

• Escalate unresolved or technical issues to the internal team.

Collaboration & Escalation

• Work closely with the internal support team to ensure timely resolutions.

• Communicate escalated issues with complete details for faster problem-solving.

• Follow up to ensure query closure and customer satisfaction.

Documentation & Reporting

• Maintain logs of queries and call outcomes for reference.

• Prepare simple reports on recurring issues and support trends.

• Share daily, weekly and monthly updates with the internal team.

Professional Communication

• Ensure clear, polite, and professional communication with customers. • Handle customer queries with patience and empathy.

• Represent SmartWinnr’s brand values in every interaction.

MCS is seeking a meticulous and detail-oriented Quality Analyst to join our team. As a Quality Analyst, you will play a crucial role in ensuring the highest standards of quality and efficiency in our products or services. Your primary responsibility will be to assess and evaluate processes, identify areas for improvement, and develop strategies to enhance quality across all aspects of our organization.

Responsibilities

• Develop and implement quality assurance standards, procedures, and methodologies to ensure consistency and excellence in our products, services, or processes.
• Conduct comprehensive evaluations and audits of products, services, or processes to identify deviations, defects, or areas of improvement.
• Maintain detailed records of quality assessments, findings, and recommendations.
• Create and update quality documentation, including standard operating procedures.
• Investigate the root causes of quality issues and collaborate with relevant teams to implement corrective and preventive actions.
• Provide guidance and training to teams and employees on quality standards, best practices, and continuous improvement methodologies.
• Establish feedback mechanisms and channels for employees and customers to report quality-related concerns or suggestions for improvement.
• Prepare and deliver regular reports on quality performance, highlighting areas of success and areas requiring attention.
• Ensure that our processes and products adhere to relevant industry standards, regulations, and compliance requirements
• Drive a culture of continuous improvement by identifying opportunities to streamline processes and enhance quality.

Qualifications:

• Bachelor's degree or Master's degree in a relevant field (Quality Management, Business, Engineering, etc.)
• Proven experience in quality assurance or quality control, preferably in a similar industry.
• Strong analytical and problem-solving skills.
• Proficiency in quality management tools and methodologies (e.g., Six Sigma, Lean, ISO standards).
• Excellent communication skills.
• Attention to detail and a commitment to precision.
• Ability to work collaboratively with cross-functional teams.
• Familiarity with quality management software and tools.

If you have a keen eye for detail, a passion for process improvement, and the ability to drive positive change, we invite you to apply. This role offers the opportunity to make a significant impact on our organization's quality standards and contribute to our ongoing success. Apply today to be a part of our quality-driven team!

This Company is building the platform to drive Wealth Mangement .
They own and operate an online investing platform that distributes mutual funds in India. Its platform allows investors to buy and sell equity, debt, and tax saving mutual funds. It has its headquarters in Bengaluru in India.

Looking for Great Talent for Backend Developer with beloww skills.

As a software tester, you'll be involved in the quality assurance stage of software development and deployment. You'll conduct automated and manual tests to ensure the software created by developers is fit for purpose and any bugs or issues are removed within a product before it gets deployed to everyday users. Your role is integral to the creation of software systems and technical products. You'll need to be familiar, or become familiar with, programming and using coding languages.

Responsibilities:

• Extensively working on Manual Testing/API Testing/Functional or UI Testing.
• Develop test strategies and test plans for projects.
• Participate in developing and reviewing the test policies for the organization.
• Defining the scope of testing within the context of every release and every software testing level or cycle.
• The use of resources in an effective way and managing the resources for software testing.
• Applying the appropriate test measurement and metrics for the software product and testing team.
• Designing test scenarios for software usability, running these tests, and preparing reports on the effectiveness and defects to the production team.

Requirements:

• Minimum 6 years-10 years of related work experience in API and Functionality testing preferably in the Payments domain.
• Ability to work in a high-performance environment.
• Must be a Graduate in B. E/BSC. IT/BCA or Equivalent.

Reactjs Developer Responsibilities:

• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly responsive user interface components using react concepts.
• Writing application interface codes using JavaScript following react.js workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.

Reactjs Developer Requirements:

• Bachelor’s degree in computer science, information technology, or a similar field.
• Previous experience working as a react.js developer.
• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
• Experience with user interface design.
• Knowledge of performance testing frameworks including Mocha and Jest.
• Experience with browser-based debugging and performance testing software.
• Excellent troubleshooting skills.
• Good project management skills.