We are looking for a Technical Content Writer with 4+ years of experience in producing high-quality documentation that can contribute to the overall success of our products. The selected candidate will work collaboratively with developers, quality assurance engineers, product managers, and usability experts to make our products easier to understand and use.
Job Responsibilities:
- You will be responsible for authoring tasks, creation, and integration of printed or electronic end-user documentation
- Document ongoing software developments in applications, products, and services
- Develop user guides, technical specification documents, online help files, API documents, feature description documents, How-To articles, and other ad hoc documentation deliverables
- Contribute to process improvements for enhancing efficiency
- Demonstrate ability to communicate effectively with developers and SMEs to gather knowledge on functional requirements
- Create tutorials to help end-users use a variety of applications
- Create and maintain the information architecture
- Provide estimates about documentation tasks to the Scrum Master
- Provide technical documentation for newly developed features on time and as per the defined quality standards
Required Skills:
- 4+Years of Relevant experience in the field of technical documentation
- Knowledge of end-user documentation/product documentation/technical documentation
- Excellent technical writing skills
- Creative conceptual thinker
- Impeccable command over grammar with excellent communication skills
- Proficient in working with an XML editor, authoring, and other graphics-related tools like SnagIt, Visio, etc
About BigStep Technologies
BigStep Technologies is a top-tier custom software & product development company. We build innovative products & provide dedicated teams packed with the top technical talent to help startups, enterprises, and fast-growing tech-enabled companies worldwide build successful & scalable products that users love.
We have evolved into a reliable technological partner for a significant number of businesses all around the globe. Over six hundred of its customers, ranging from fledgling businesses to multinational enterprises, agree that digital transformation and customer experience (CX) are critical to their organization's overall success.
BigStep is now one of the information technology companies that have the most rapid rate of growth. There are over 180 BigStep employees that are eager and committed to giving the highest quality service to the company's customers. BigStep is committed to fostering a cooperative environment for its employees and providing sufficient opportunities for professional growth for all of its staff members by providing rapid progression and comprehensive exposure to technological developments throughout the globe.
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2. Determine the needs of end users of technical documentation and work closely with technology and business team to make products easier to use. This involves Feature Guides, FAQs, Onboarding Guides, Help Documentation, Troubleshooting Guides, Training Manuals, Release Notes and other documentation.
3. Design infographics, develop feature walkthrough videos and other engaging content to impart product knowledge to various stakeholders.
4. Audit and update the content regularly to ensure relevance with incremental product feature releases, customer use cases, support issues and other internal developments.
5. Execute the Content Calendar by building and delivering on the roadmap set by the management.
6. Work closely with the creative teams to represent the content in the most suitable visual format.
7. Suggest ways to further improve the quality of the documentation.
Requirements:-
2. Exceptional technical writing and editing skills, as well as the ability to adopt the style, tone, and voice of our business' various types of content.
3. Demonstrable active presence in online communities such as blogs, discussion forums, LinkedIn articles, Tweets, Quora answers.
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7. Passion for technology, communication and strong understanding of the industry and organization’s mission.
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OKR means Objective and Key Results.
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- Fast Growth - opportunities to grow quickly and surely
- Creative Freedom + Flat hierarchy
- Sponsorship to all those employees who represent company in events and meet ups.
- Flexible working hours
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So, if you are looking at an opportunity to really make a difference- make it with us...
Coredge.io provides equal employment opportunities to all employees and applicants for employment and prohibits
discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability
status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other
characteristic protected by applicable central, state or local laws.
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