Quality Analyst- Edtech

Individual Contributor Role

• Responsible for handling the direct sale (Field Sales) at the prospects site.

• 100% on field B2C sales Area- PAN Mumbai Navi Mumbai- Western, Central and Harbor

• Generation/ souring of prospects appointments for the sales.

• End to End Sales Profile- Generation of leads through Cold calling (Open Market), Scheduling Appointments with Prospect, personally meeting them and closing the sale.

• Effective delivery of the sales presentations at the prospects at his location.

• Handling the direct meetings, exhibition sales, web leads etc.

• Handling the HFRP (Happy Family Reference Programmes)

• Capable to handle the customer issues/ escalations effectively

• Good in the B2C sale that's to say CDSO (Customer Direct Sales Officer) profile

Opportunity Summary

We are looking for an enthusiastic engineer with experience building Salesforce AppExchange apps to lead the development of Salesforce connectors for our marketing technology products.

What would you do?

·      Collaborate with stakeholders in establishing application requirements, determining features, creating customer-friendly solutions, and determining support needs and performance requirements. 

·      Plan, design, develop, test, and deploy software to satisfy these requirements. 

·      Work according to the agile programming application development methodology adhered to including test-first, iterative development, and continuous re-prioritization.  

·      Support the maintenance of our hosted technology solutions. 

·      Work with other team members in accomplishing group objectives and participating in code reviews. 

·      Ensure timely and robust implementation of the company’s development plans.

·      Ensure that all relevant parties are kept up to date on progress of projects and give feedback on an ongoing basis. 

·      Contribute to the review, selection, and adoption of proprietary tools and technologies. 

·      Use specialist knowledge and experience of information technology to provide technical advice and vision.

Technical Skills

The following skills are needed for this role.

Experience

·      5+ years’ experience in web application design and development 

·      Bachelor’s Degree in relevant discipline or equivalent experience 

Primary Skills

·      Strong background in Front-end technologies – HTML, CSS, JavaScript, React, Angular, etc. 

·      Experience with node.js

·      An understanding of User Experience and a background in building intuitive interfaces. 

Secondary Skills (nice to have)

·      Experience with Shopify integrations.

·      Experience building native apps for other platforms.

·      Experience with Salesforce APEX, VisualForce, SOQL, etc.

·      AWS ecosystem and tools, particularly developing for serverless environments. 

·      Any experience with other languages will be beneficial.

Soft Skills

·      Proven ability to lead a team and mentor others. 

·      Thrives collaborating in a team environment with a diverse range of people.

·      Passionate about delivering an amazing customer experience.

·      Able to have a change of mind, and able to change the minds of others.

·      Writes clearly and concisely.

·      Capable of working without a company office, with a fully remote team.

Growth Skills

·      Possesses a good work ethic; a self-starter with a desire to grow.

·      Always looking for better ways to get the job done.

Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of Customer Support Executive for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.

Key Responsibilities

• Manage customer interactions via phone, email, or chat in a professional and timely manner.
• Resolve customer queries, issues, or complaints with accuracy and empathy.
• Maintain detailed records of customer interactions in the system.
• Collaborate with internal teams for escalations and resolution follow-ups.
• Uphold service quality standards and contribute to continuous improvement.

Qualifications & Requirements

• Education: 12th Pass, Diploma, Graduate, or Postgraduate
• Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply

Skills:

• Excellent verbal and written communication in English
• Strong interpersonal and problem-solving skills
• Basic computer proficiency (MS Office, typing skills)
• Ability to work in a fast-paced, team-oriented environment
• Willingness to work in rotational shifts (including night shifts)

Perks & Benefits

• Competitive salary with performance-based incentives
• Night shift allowances and cab facility
• One-time complimentary meal during shifts
• Opportunities for internal growth and role advancement
• Exposure to international client processes and professional development

Required Skills and Expertise:

● Experience with native Mobile app development in Flutter.

● Working knowledge on MVVM/MVP architecture

● Strong knowledge on mobile app development cycle and design principles

● Good understanding of Android/iOS design guidelines

● Experienced in building mobile applications that utilizes web services (REST/JSON)

● Experience with third-party libraries and APIs

● Proficient understanding of code versioning tools, such as Git/Bitbucket

● Capability to work independently and in a team environment

● Capability to work in a fast-paced environment

Competitive Skills:

● Prior experience on Flutter/dart app development

● Prior experience on Flutter plugin development

● Working experience on GetX / BLoC

● Excellent problem solving skills

Role and Responsibilities:

● Design & implement new apps based on the product requirements using Flutter framework

● Maintain existing codebases

● Build reusable code and libraries for future use

● Integrate user interfaces elements developed by other developers

● Build user interfaces designed by UI/UX designers

● Integrate various SDKs and APIs from third parties

● Debug existing apps components, fix issues and avoid regressions

● Collaborate closely with the teams of UI/UX designers, PMs, QAs, and other developers

● Participate in software architecture, design discussions and code reviews

● Optimize application for maximum speed and scalability

● Follow the company guidelines and best practices

● Taking ownership of your work 

Note -

Pedigree - IIT is a must

ONN Bikes is a bunch of extremely energized and determined individuals working towards transforming how India moves. Our team is passionate about developing long-term solutions that advance ONN Bike's mission of providing access to affordable, connected, and sustainable mobility solutions for all.

Roles and Responsibilities

- Utilize in-depth knowledge of the industry to identify trends, opportunities, and potential partnerships.

- Identify and pursue new business opportunities to drive the company's market presence.

- Establish and nurture relationships with customers and key stakeholders

- Identify and capitalize on upselling and cross-selling opportunities to enhance overall business profitability.

- Devise and execute initiatives to minimize asset maintenance expenses while maintaining service quality.

- Develop and implement strategies to maximize revenue per user rate.

- Collaborate with cross-functional teams to implement cost-effective maintenance practices.

- Stay informed about industry developments and integrate insights into strategic decision-making.

Skills and qualifications required

- Proven experience as Dealder Development or Franchise Development is required.

- Strong analytical skills and the ability to translate insights into actionable business strategies.

- Excellent communication and negotiation skills.

- Bachelor's degree in Business, Marketing, or a related field (Master's degree preferred).

- Ability to thrive in a fast-paced, dynamic environment.

Navtech (Navaratan Technologies) 

Hyderabad, India 

React Native Developer: 

Navtech is a premier IT software and Services provider. Navtech’s mission is to increase public cloud adoption and build cloud-first solutions that become trendsetting platforms of the future. We have been recognized as the Best Cloud Service Provider at GoodFirms for ensuring good results with quality services. Here, we strive to innovate and push technology and service boundaries to provide best-in-class technology solutions to our clients at scale. We deliver to our clients globally from our state-of-the-art design and development centers in the US, Hyderabad, and Pune. 

We’re a fast-growing company with clients in the United States, UK, and Europe. You will join a team of talented developers, quality engineers, product managers whose mission is to impact above 100 million people across the world with technological services by the year 2030. 

Navtech is looking for a React Native Developer to produce scalable software solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment. 

As a React Native Developer, interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required. You should also be a team player with a knack for visual design and utility. If you’re also familiar with Agile methodologies, we’d like to meet you. 

Working as a React Native Developer at Navtech, you will: 

• Perform all phases of software engineering including requirements analysis, application design, architecture design, code development and testing. 
• Build pixel-perfect, buttery smooth UIs across platforms. 
• Leverage native APIs for deep integrations with both platforms. 

• Diagnose and fix bugs and performance bottlenecks for performance that feels native. 
• Reach out to the open source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things. 
• Maintain code and write automated tests to ensure the product is of the highest quality. 
• Participate in an Agile/Scrum methodology to deliver high-quality software releases every 2 weeks through Sprints. 
• Review code and provide feedback related to best practices and improving performance. 

• Troubleshoot production support issues post-deployment and come up with solutions as required. 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Who Are We Looking For Exactly? 

• A React Native developer with 1+yrs of experience with expertise on multiple phases of a project lifecycle from concept development to solutions design, implementation, optimization and support. 
• Good Experience with React JS, React Native, JavaScript including DOM Manipulation and JavaScript object model. 
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux. 
• Good understanding of Object-oriented programming. 

• Ability to write well-documented, clean Javascript code. 
• Rock solid at working with third-party dependencies and debugging dependency conflicts. 
• Familiarity with native build tools, like XCode, Gradle, Android Studio or IntelliJ. 
• Understanding of REST APIs, the document request model, and offline storage. 
• Experience with Native Mobile app releases on App store and google play store. (A plus) 

• Experience with cloud technologies like AWS is also a plus. 
• Must have excellent communication and interpersonal skills. 
• Ability to operate in a systematic and logical manner. 
• Should have a Master’s Degree /Bachelors (BS) in computer science, Software Engineering, IT, Technology Management or related degrees and throughout education in English medium.  

Why Navtech? 

• Performance review and Appraisal Twice a year. 
• Competitive pay package with additional bonus & benefits. 
• Work with US, UK & Europe based industry renowned clients for exponential technical growth.  
• Medical Insurance cover for self & family. 
• Work with a culturally diverse team from different geographies. 

JD:

As a Software Development Engineer at Amazon, you have industry-leading technical abilities and demonstrate breadth and depth of knowledge. You build software to deliver business impact, making smart technology choices. You work in a team and drive things forward.

Responsibilities:

• You solve problems at their root, stepping back to understand the broader context.
• You develop pragmatic solutions and build flexible systems that balance engineering complexity and timely delivery, creating business impact.
• You understand a broad range of data structures and algorithms and apply them to deliver high-performing applications.
• You recognise and use design patterns to solve business problems.
• You understand how operating systems work, perform and scale.

Requirements:

• You write high quality, maintainable, and robust code.
• You recognise and adopt best practices in software engineering: design, testing, version control, documentation, build, deployment, and operations.
• You have experience building scalable software systems that are high-performance, highly-available, highly transactional, low latency and massively distributed.
• Bachelors or Masters in Computer Science or relevant technical field.
• Experience in software development and full product life-cycle.
• Excellent programming skills in any object oriented programming languages - preferably Java, C/C++/C#, Perl, Python, or Ruby.
• Strong knowledge of data structures, algorithms, and designing for performance, scalability, and availability.
• Proficiency in SQL and data modeling.

Job Overview      :

This Jr. Developer position has design, development and maintenance    responsibility for the software applications and processes associated with our product oriented company. This role will initially focus specifically on the developing application as per requirements provided by the product owner.

Job Responsibilities:

1. Understand our client's infrastructure and technical environment to provide best of breed technical consulting services.
2. Diligently monitor, optimize and report on integration and deployment performance for key accounts against KPIs, with proactive cross functional and internal communication on customer deployments.
3. Regular consultation with cross functional teams on account deployments to ensure optimal performance and delivery.
4. Handle technical troubleshooting

Job Requirements:

1. B.E/B.S/B.Tech in Computer Science or Computer Engineering.
2. Must have minimum 2-4 years of experience in the Angular-Node-PostgreSQL tech stack.  (proof of experience to be submitted for verification on request)
3. Should have worked on Architect / Consultant role in the tech stack.
4. Proficient in Object Oriented Programming.
5. Experience in performing SQL queries on a RDMS especially in PostgreSQL.
6. Extensive experience in Angular Front end and Node – Express server side.
7. Good at API development & integration, debugging and fixing the issues with API.