Business Analyst

SAP ABAP Consultant will work closely with ABAP Lead, ABAP Team and functional teams who has ABAP skills providing SAP Technical implementation and support skills to an International Corporation. The candidate will be expected to ensure a well-coordinated working relationship is established between on-site and off-site team members.

The candidate must have an understanding of the more technical and less functional aspects and development processes related to SAP ECC 6.0.

Roles & Responsibilities:

 Responsible for the design, development, delivery and support of complex SAP solutions.

 Should have implementation/Roll out/support experience.

 Expertise in SAP ABAP Reporting, SAP Scripts, Smartforms, User-Exits / Customer-Exits, ALE’s, IDOC’s, BAPI’s, BADIs, Enhancement Framework, ALE, IDOCs, BAPIs, ABAP Objects, BDC/LSMW, Dialog programming, Workflows and Proxy based developments.

 Experience in ABAP / Java Webdynpro and Netweaver PI is desirable.

 Experience in designing and developing technical specifications and solutions for a given assignment.

 Should have excellent debugging and problem-solving skills.

 Experience with ECC version 6.0 will be highly regarded

 Strong Experience with SAP SD, MM and FI/CO modules

 Should be a good team player with the ability to mentor the peers and juniors.

 Should have excellent verbal and written communication skills

About the Role

We are seeking an enthusiastic and motivated Female Tele Sales Executive to join our e-pharmacy team. The role involves engaging with customers over phone calls, promoting healthcare and pharmacy services, assisting with medicine orders, and ensuring excellent customer satisfaction.

Key Responsibilities

• Make outbound calls to prospective and existing customers to promote pharmacy products, health packages, and e-pharmacy services.
• Handle inbound customer queries related to medicine orders, availability, discounts, and delivery timelines.
• Maintain daily/weekly call logs, sales targets, and conversion records.
• Upsell/cross-sell relevant medicines, wellness products, and diagnostic services.
• Provide accurate information regarding prescriptions, offers, and order status.
• Build and maintain a positive relationship with customers to ensure repeat business.
• Coordinate with the operations and delivery team to resolve customer issues.
• Achieve monthly sales and telecalling targets set by management.

Key Skills & Competencies

• Excellent communication and persuasion skills (Hindi, English, Bengali preferred for Kolkata region).
• Confidence in handling outbound telesales calls.
• Ability to explain healthcare services/products clearly.
• Good computer knowledge (MS Office, CRM tools, order management software).
• Strong customer handling and relationship management skills.

Eligibility Criteria

• Education: Minimum 12th Pass / Graduate (any stream). Pharma background is an added advantage.
• Experience: 0–3 years in telesales / telemarketing / pharmacy sales / BPO voice process. Freshers with good communication skills are welcome.
• Gender Preference: Female candidates.
• Age: 20–35 years preferred.

We are looking for a bright and exceptional Engineering Manager to join our Hyderabad based Technology team. The role involves building complex next generation product used by our clients and architecting solutions to support new technical and business initiatives.

What you’ll do: • Manage, design, execute and take complete responsibility for the delivery and maintenance of software projects/products • Help the team translate the business requirements into R&D tasks • Work with business groups to outline project deliverables and manage the roadmap of the R&D tasks • Work with Technical Relationship managers to understand the client initiated R&D requests • Act as a point of contact for managing and driving production defects to resolution • Tailor processes to help manage time-sensitive issues and bring them to appropriate closure • Engage and manage team of highly talented technologists, and aid in them grow professionally with regular mentoring

What you’ll need: • A bachelor’s degree in Computer Science with 8+ years of experience, fintech domain is a plus • Demonstrated track record of end-to-end delivery of enterprise-grade software • Strong technology acumen, knowledge of software engineering process, design knowledge and architecture intelligence • Superior project management skills to ensure high-quality and timely solution delivery

• Attention to detail and quality, and the ability to work well in and across teams • Ability to advocate & influence multiple stakeholders • Excellent analytical and reasoning skills • Ability to learn new domains and deliver output • Experience leading a team of highly skilled engineers • Strong communication skills

Members of the Arcesium Company Group do not discriminate in employment matters on the basis of sex, race, colour, caste, creed, religion, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class.