Business Development Executive

Job Title: Hotel Operations Executive

Location - Gurgaon ( Sec 32 )

Job Summary:

We are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience.

Key Responsibilities:

• Manage post-booking queries, modifications, and cancellations.
• Coordinate with hotels for confirmations and issue resolution.
• Provide customer support via calls, emails, and chats.
• Handle escalations, refunds, and payment discrepancies.
• Maintain booking records and improve processes.

Requirements:

• Experience: 1+ years in hotel reservations, operations, or customer service.
• Skills: Strong communication, problem-solving, and coordination.
• Technical: Familiarity with OTA booking systems is a plus.

Selenium Automation Testing Expert
[Location Chennai, Min 4 years Experience, Hands-On, Great Pay]

Are you a Selenium Automation Testing Expert? Are you able to automate testing for complex flows to create a perfect bug free product that will be used by Millions?

Have you worked on eCommerce and Digital websites that get millions of traffic? Are you strong with building Automation Frameworks like Page Object Model, Hybrid model etc?

Are you good at being hands-on Automation Tester and individual contributor?

Then India’s largest cashback site, can we a great home for you. We offer very good salary, great working environment, challenging work, lots of learning opportunities and ESOPs.

Work with us & EarnKaro that are two large scale Apps / Websites.

Location: Chennai

About

We are India's No 1 Cashback platform and a leading marketing partner to most of India's biggest eCommerce companies, including Amazon, Flipkart, Myntra etc. We have recently closed a $10mm series B round. Our fun culture, superb team sprit, work-hard play hard mentality, make us one of the best start-ups for work at.

Ideal Candidates for this Role should have:

• Minimum 4 years’ experience in automation testing using Selenium WebDriver with Java.
• Be able to work as an individual contributor and be an Expert at writing automate scripts and be 100% hands on
• Should have automated 1000s of Test cases at various complexity levels and work flows
• Design, implementation and delivery of scalable, maintainable, configurable and robust test automation frameworks.
• Ability to analyze and translate requirements and development stories into test scripts to ensure complete test coverage.
• Should have strong knowledge of continue integration tools like Hudson and Jenkins.
• Strong understanding of testing and automation best practices.
• Proven experience in functional, regression and cross-browser testing.
• Should have knowledge on how to setup and run the tests for multiple browsers (IE, Firefox, Chrome, Opera and Safari).
• Knowledge of mobile browser automation.
• Willingness to learn new technologies, approaches and test tools

What’s In Store For You To Fall In Love With Us:

• Start-up Environment- Work with a passionate and energetic team that is driven by hustle, comradeship, and togetherness.
  
  
• Compensation & Benefits – Best-in-class salaries to highly competitive ESOPs along with great learning work environment, we offer you a place full of opportunities to customize your career trajectory.
  
  
• An Environment for Innovation - We create a culture for innovation by giving an employee the prowess to create, make and innovate.
  
  
• We've got you covered - From medical insurance, well-defined policies to flexi WFH options, scrumptious lunch to some amazing learning and development sessions- we've got your back!
  
  
• Cool Perks – Come and get to join us for in-house events, team outings, dinner catchups, and much more.

• Generate leads through marketing, lead gen tools, cold calling, events, existing customer outreach
• Locate the right person in the organization and Make the first pitch
• Send solutions and Services marketing collateral/ material over email
• Follow up, pitch, and convince the customer to try us/take a demo of services wherever we offer.
• Schedule an online meeting or discussion or chat with interested suspects through skype/Chat/phone for the sales closure team
• Develop and prospect sales opportunities as well as work on company-provided sales leads
• Manage a complex sales cycle with multiple decision-makers and present cost-benefit analyses to stakeholders
• Use our sales CRM tool, and update it at every step of the process.
• Maintain and build up a regular ongoing relationship with your suspects through skype, LinkedIn and other online social network sites sources
• Validate Leads by following our Sales qualification process
• Responsible for Data Mining and Market Research through the internet, Building databases, and Proficient in secondary research.
• Act as one point of contact for all client queries from Pre-Sales to Post Sales till project delivery and involved in strategic planning for the generation of inbound/ outbound leads & targeting to produce max revenue growth.
• Maintain and expand the database of prospects within the assigned territory
• Interested Candidates skype me your CV @ sscool07

We are looking for Full Stack Developer.

Experience - 3 to 5 years 

Location - Ahmedabad 

5 Days working 

Required Skills:

• Should have strong hands on experience in Node.js, React.js & Angular.js.
• Should have experience in MongoDB and Express.Js.
• Deep understanding of object - oriented JavaScript and design principles and standards, and has a solid programming background
• Experience handling different browser capabilities
• Hands - on experience in UI optimization best practice implementations
• Demonstrated ability to accurately estimate and scope development work
• Good analytical and problem - solving skills
• Communication skills are imperative both in written and in verbal form
• Excellent organizational and coordination skills

-Strong understanding of Swift & Objective-C, MVC/MVVM, and Cocoa APIs/frameworks

-Experience with AVFoundation, CoreData,Core location, CoreAnimation, CoreGraphics, NSURLSession,

iOS background modes, tvOS, JSON, CocoaPods,3D touch.

-Familiarity with RESTful APIs to connect iOS applications to back-end services.

-Strong understanding of Apple's design principles and interface guidelines.

-Strong understanding of auto layout and UI implementation.

-Strong understanding of Git.

-Understanding of the full mobile development life cycle.

-Experience with third-party libraries and APIs.

-Establish unit-test code for robustness, including edge cases, usability, and general reliability.

-Knowledge in making network calls using Alamofile(swift), AFNetworking(Objective - C), and using native

NSURLSession.

-Good debugging skills and knowledge to use Instruments App.

-App store deployment and certificate management knowledge.

-Knowledge in Firebase Real-Time dB and FCM will be a plus.

-Experience in implementing universal linking in iOS.

Responsibilities

• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Management and resolve customer complaints
• Sell products and place customer orders in the computer system
• Identify and escalate issues to supervisors
• Manage calls and respond to customer’s email
• Provide product and services information to customers
• Approach expected customers and give a presentation on current projects and services
• Research required information using available resources
• Document all call information according to standard operating procedures
• Recognize, document, and alert the management team of trends in customer calls
• Follow up customer calls where necessary

Qualifications and skills:

• Proficient in relevant computer applications
• 2-3 years of experience in a call center environment
• Knowledge of customer service practices and principles
• Superior listening, verbal, and written communication skills (Fluency in English, preferred American accent)
• Ability to handle the stressful situation appropriately