Business Development Executive

Key responsibilities:

1. Managing all inventory and orders for Amazon and Website. Keeping a track of all stock movement in various locations.

2. Assisting is packing orders.

3. Managing sales sheets and Amazon dashboard

• Good with numbers
• Organised and thorough

About the company we are hiring for

Here, we are passionate about helping vacation rental owners and managers

grow their business. Backed by Bessemer Venture Partners, we have grown to the global

leader of short term rental revenue management systems that drive revenue growth. We

attribute our success to our belief that the people are the most important part of a

business, and our commitment to being a fantastic place to work.

It's with that in mind that it is looking to add a Customer Success Associate (Spanish

Speaking) to our growing team. We’ve recently built out a new pooled service offering for

our SMB segment and you will be a key asset in developing and executing the strategy. This

is an exciting opportunity for someone with a solid grasp of customer success processes

who’s looking to take their expertise and leverage it in a hybrid model of pooled service and

dedicated service! You’ll serve as the go-to resource for other team members. Retaining

customers ensures it can maintain its foothold as the market leader in the industry

and execute on our aggressive growth plans.

Before reading further...

It is passionate about diversity and cultivating our team’s potential. If you’re hungry

for a good opportunity, but don't meet every point in this job description, please apply

anyway!

As our Customer Success Associate, you'll be responsible for:

● Securing annual subscription renewals and upsell opportunities

● Driving customer adoption, retention, and satisfaction for assigned book of

accounts

● Monitoring and reporting on the health and risk of assigned accounts ●

Managing approximately 150-200 accounts at a time

● Analyzing customer performance data and making recommendations to ensure

revenue growth

● Providing thoughtful, empathetic, and personalized email communication postimplementation

● Supporting our internal Customer Success team by fulfilling partner requests in a timely

manner

● Assisting partners in solving technical and strategy related issues ● Providing best

practices and proactive outreach to partners to ensure they are on their journey to

success

● Maintaining a deep understanding of suite of products ● Working with crossfunctional teams to drive better collaboration and customer experience

● Being the voice of the customer back to our Product organization, communicate

trending customer feedback and ideas

So what kind of person are we looking for in this role? The person who will be

successful in this role will be:

● Curious: By nature, you have a knack for learning the ins-and-outs of software

●Going: You love going above and for teammates and customers

●Detail Oriented: You have a unique ability to proactively identify and address all

customer concerns and colleague needs with thoroughness and precision.

●Empathetic: You provide thoughtful communication which is the foundation of

strong relationships.

●Outgoing: You are enthusiastic and confident in your ability to quickly connect

with new people

Now that we've told you what the job looks like, here are the qualifications we're

looking for in a candidate:

● Willing and able to work in the CEST Time Zone

● 1-2 years of relevant customer success/support experience in a SaaS environment ●

Strong communication skills - you have experience explaining technical concepts to

customers in a professional and thoughtful manner

● Experience being customer centric - you have the ability to understand customer

pain points and genuine desire to help our customers resolve issues ● Experience

working with software or the ability to learn a wide variety of tools ● Fluent in

Spanish

Roles and Responsibilities

• Architecting and building server and browser-based systems that integrate with our hardware.
• Creating a great user experience by building both back-end infrastructure and user-facing features.
• Performing code reviews and having your code reviewed by peers.
• Creating technical requirements, software design specifications, and other architectural documentation.
• Work closely with UX/UI designers to translate design concepts into functional user interfaces, ensuring a smooth user experience. 
• Implement security and data protection measures throughout the development process. 
• Troubleshoot and debug issues across the entire application stack, from frontend to backend. 
• Optimize application performance and ensure its responsiveness across various devices and browsers, applications for maximum speed and scalability.
• Producing software solutions that inherently support testing at multiple levels prior to delivery, including the decomposition of functions, interface-based design, dependency injection, unit testing, test-driven design, service level testing, and supporting user interface automation testing.
• Modifying and creating code to enable successful automated builds, deployment, and testing.
• Effectively leveraging tools and best practices to enable continuous integration and frequent, reliable releases.
• Monitoring system performance to ensure efficient operations and results.
• Collaborating with cross-functional teams, including designers, product managers, and other developers, to gather and understand project requirements.
• Collaborating with DevOps teams to deploy applications and ensure seamless integration with the production environment.
• Designing and developing high-quality, scalable, and efficient web applications using the MERN stack.
• Developing and implementing front-end components using React.js, ensuring a responsive and user-friendly interface.
• Building RESTful APIs and server-side applications using Node.js and Express.js.
• Creating and maintaining databases using MongoDB, ensuring data integrity and performance.
• Writing efficient and reusable code while adhering to best practices and coding standards.
• Conducting thorough testing and debugging of applications to identify and fix any issues or bugs.
• Mentoring and providing guidance to junior developers, sharing your knowledge and expertise.

Must-Have Skills

• Should have 3-6 years of proven experience as a MEAN/MERN Stack Developer.
• Should have proficient in JavaScript (React/Angular/Vue), with significant experience in Node.js and Express.js.
• Should have extensive experience with React.js and its ecosystem (Redux, React Router, etc.).
• Should have In-depth knowledge of server-side development using Node.js and Express.js.
• Should have experience with MongoDB or other NoSQL databases, including data modeling and querying.
• Should have a solid understanding of RESTful APIs and experience in building them.
• Should be proficient in MERN Full Stack Developer with CSS modules and theme management, with a strong grip on developing custom components. 
• Should be Skilled in building scalable, user-friendly applications using React.js, Node.js, Express.js, and MongoDB.
• Should be proficient in using UI component libraries like MUI and styled-components for efficient and dynamic web design.
• Should be proficient in frontend API caching with React hooks for optimized performance and seamless user experiences.
• Should have familiarity with version control systems (e.g., Git) and agile development methodologies.
• Should have proficiency in Object-Oriented Programming (OOP) principles and design patterns.
• Should have experience with AWS cloud services.
• Should have experience with CI/CD technologies.
• Should have familiarity with newer specifications of ECMAScript (a scripting language specification on which JavaScript is based).
• Should have experience with data structure libraries (e.g., Immutable.js).
• Should have proficiency with common front-end development tools such as Babel( Which is a JavaScript compiler that is mainly used to convert ECMAScript 2015+ code into backwards-compatible JavaScript code that can be run by older JavaScript engines.), Webpack (to bundle JavaScript files for usage in a browser,), and NPM (Largest Software Registry (Library)).
• Should have ability to understand and translate business requirements into technical specifications.
• Should have familiarity with relational database systems, especially PostgreSQL.
• Should have experience in AWS with lambda functions

Good to Have Skills 

• Should have a Bachelor's degree in Computer Science or related field.
• Good interpersonal skills with the ability to present ideas in user-friendly language.
• Successful experience working in a team-oriented, collaborative environment.
• Proven analytical and problem-solving abilities.
• Should have excellent relationship and customer handling skills.
• Strategic thinker with strong influencing skills and the ability to build consensus.
• Strong action orientation; ability to make things happen.
• Facilitates team and stakeholder meetings effectively.

Interns day to day responsibilities include:

• Do the quality check for the catalogue images as per Image guidelines, to review product catalogues based on category guidelines and ensure that delivered data is 100% accurate and complete with a positive impact on customer experience.

• Do frequent checks on existing processes to help the Catalogue team achieve more consistent results with high quality and to own new projects which will aim at achieving high productivity of an individual/team.

• Populate 100% accurate content from various sources (Brand Websites, E commerce Portals, Product info Pages, Seller’s, Consumers, Companies, Subject Matter Experts) for specific as well as general information about the product through various channels (Verbal & Written communication, through on ground activities as well as through various online search techniques).

We are looking for a energetic and smart individual who can act as an assistant to our CEO and engage in daily activities at Spacenos.

• Street smart attitude.
• Ability to learn and improvise.
• Problem solving and analytical ability.
• Passion for technology and products.
• Should be able to sell anything to anyone.

• Multi-tasking and efficient time management.

1. Support the CEO in day to day activities at Spacenos.
2. Collaborate and engage with different teams.
3. Improvise the plans and optimise activities.
4. Deliver smart ideas and solutions to problems.
5. Pitch and sell anything and everything.

6. Act as a bridge between teams and the CEO.

Spacenos is the fastest-growing start-up which is innovating in the finance, edtech and marketing domain since 2015 and won multiple awards and recognitions from more than 40+ MNCs and Fortune 500 companies. Our Clients are based out of the U.S.A and Australia. We are funded & Supported by Government of Karnataka, Angel Investors and International Grants.

1. Apply for your CV and past work to be reviewed.
2. Receive a telephonic interview or assessment upon filling the final step form.
3. Receive offer letter if selected.

Apply soon, the earliest applicant would be preferred over the late applicants.

Responsibilities :

• Design, develop Digital communication waveforms like QAM, QPSK, OFDM
• Simulate and analysis link budget, path loss, Noise margins, Coding gain for various path loss models.
• Should be strong in signal processing, AGC, Channel encoding, Channel estimation, Collision detection.
• Jointly work with other PHY development teams for implementing the designs.
• Should have knowledge in legacy modulation techniques like FM and AM