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About Relic Care:
Relic Care is a visionary healthcare technology company focused on developing emotional and spiritual care solutions for Healthcare Providers. Our cutting-edge Conversational AI-powered solution is dedicated to supporting patients admitted to healthcare facilities by addressing their mental and spiritual health needs.
Position Overview:
We are seeking a highly motivated and skilled System Analyst to join our dynamic team. As a System Analyst at Relic Care, you will play a crucial role in bridging the gap between our technical teams and business stakeholders. Your primary responsibility will be to work with the business users to analyze requirements and research design options to enhance our Conversational AI-based platform. It would be expected that you are familiar with tools & technologies used within Relic Care Solution stack. With the potential to work in a hybrid or remote setting (for exceptionally qualified candidates), this position is an excellent opportunity to contribute to the transformation of healthcare through innovative technology.
Note: Immediate joiners and candidates from Pune are preferred
Key Responsibilities:
1. Support to Business Stakeholders: During product development, provide necessary support for business stakeholders by bridging technical gaps if any. This could be in the form of joint analysis, joint testing, deploying and operating tools on behalf of the business users, providing operational training or operational support for technical tools or Relic Care solutions that may be in use.
2. Requirement & System Analysis: Collaborate with stakeholders, including product managers, developers, and end-users, to analyze various requirements and find potential technology solutions for the same. This may require researching tools and running small POCs. Conduct thorough analysis of existing systems to ensure that the new tools & design choices can fit within the solution stack.
3. Testing and Quality Assurance: Develop test plans and participate in the testing process to ensure the delivered solutions meet the defined requirements and quality standards.
4. Collaboration: Work closely with cross-functional teams to ensure smooth integration of the system with other modules and third-party applications.
Requirements:
- Bachelor’s degree in computer science, Information Technology, or related field.
- Minimum 2 years experience as a System Analyst or Quality Analyst, preferably in the healthcare or technology industry.
- Hands on experience of web development and testing tools including API testing. Knowledge to operate & quickly learn common tools used in web development such as GitHub, Chrome developer tools, Visual Studio Code, Postman, Swagger and Docker etc.
- Strong written communication skills expressing techno functional ideas & solutions and ability to explain technical design or workings to non-technical audience.
- Conceptual knowledge of web development on MERN or related stack. Capability to run POCs using Javascript, NodeJS and Mongo DB.
- Excellent teamwork and collaboration skills to work effectively in a fast-paced, innovative environment.
- Familiarity with Conversational AI technologies and Natural Language Processing (NLP) is a plus.
Location: Pune (Hybrid or Remote for exceptional candidates)
BENEFITS:
- Competitive compensation with significant growth opportunities.
- Healthy ESOP given the startup stage of the organization.
- Internet/Data Plan Reimbursement.
- Exciting opportunity to work with Conversational AI-based software solutions.
Join our team at Relic Care and be part of a transformational journey to improve emotional and spiritual care in healthcare. If you are passionate about leveraging technology to make a positive impact on patients' lives, we'd love to hear from you. Apply now and contribute to the future of healthcare!
Subodh Popalwar
Software Engineer, Memorres
About Relic Care
Relic Care is a "Care Augmentation Service" for care providers such as Hospitals, Hospices, SNFs and Rehabilitation Centers. We help our community of care providers by adding "Emotional & Spiritual Care options" to their service offerings.
Our service uses an AI-enabled counselor that is available 24/7 to patients and their families, taking into account their medical situation and diagnosis. Additionally, a marketplace of therapists is made available for telehealth therapy appointments if the AI counselor cannot provide adequate service. This innovative learning model improves the quality and accessibility of mental and spiritual care, making it available to providers of any size or location. Our service promotes the use of therapists while also leveraging the benefits of AI to enhance the care experience.
Relic Care solution is integrated with EHRs offering a low friction environment for provider organizations. A daily summary of the conversations is added to patient’s chart providing a quick overview of patient’s mental & spiritual state for clinical reference.
Relic Care aims to improve patient experience & outcome through these services offered in a high distress clinical environment. Various Studies suggest that this would improve customer experience as well as bring down the cost of care while freeing up time for clinical staff.
Relic Care aims to improve patient experience & outcome through these services offered in a high-distress clinical environment. Various Studies suggest that this would improve customer experience as well as bring down the cost of care while freeing up time for clinical staff.
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Follow CutshortSubodh Popalwar
Software Engineer, Memorres