Business Analyst

Palcode.ai is hiring Software Tester – QA Manual Tester

Position: QA Manual Tester

Experience: 1 Year

Location: Remote

Employment Type: Full-time

Role Description

We are seeking a QA Engineer for a part-time, remote role with a 1-year experice. The QA Engineer will be responsible for executing manual tests, creating precise test cases, and ensuring the quality of software deliverables. The role involves collaborating with the development team to identify, report, and resolve bugs while contributing to maintaining a high standard of software testing and quality assurance.

Qualifications

• Experience in Test Execution and identifying potential issues effectively.
• Proficiency in Quality Assurance processes with a keen eye for detail and accuracy.
• Skills in Manual Testing and creating comprehensive Test Cases.
• Knowledge of software development workflows and expertise in Software Testing.
• Strong analytical and problem-solving abilities.
• Ability to work independently in a remote team environment.
• Bachelor’s degree in Computer Science, Engineering, or a related field is preferred.
• Familiarity with AI-driven tools and construction software is a plus.

About MyOperator:

MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across diverse industries with innovative SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are dedicated to delivering excellence through cutting-edge technology and exceptional customer service.

About the Role:

Are you a results-driven and detail-oriented professional with a strong understanding of telecom regulations and backend operations? We are seeking a dynamic Compliance Analyst - Operations to take ownership of backend operations, vendor management, and ensure full adherence to telecom-related compliances.

This role requires a deep understanding of telecom infrastructure, data center operations, and regulatory frameworks. You will be instrumental in driving compliance, optimizing operational processes, supporting strategic business growth, and mitigating potential operational and compliance risks.

Key Responsibilities:

• Regulatory Compliance: Ensure adherence to all telecom-related laws, licenses, and regulatory guidelines (TRAI, DoT, etc.). Stay updated on compliance mandates, coordinate audits and filings, and manage relationships with regulatory bodies.
• Telecom Procurement & Vendor Management: Conduct end-to-end procurement of telecom resources and services, ensuring cost efficiency, SLA adherence, and compliance in vendor contracts. Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews.
• Data Center Operations: Oversee procurement and resource planning for data center infrastructure, monitor performance, identify areas for optimization and regulatory alignment, and ensure adherence to relevant security standards.
• Vendor Governance: Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews. Manage relationships with key vendors.
• Asset & Infrastructure Troubleshooting: Manage technical troubleshooting, minimize downtime, and ensure preventive maintenance protocols for telecom infrastructure and data centers.
• Ticketing & Issue Resolution: Handle operational queries via ticketing system, conduct root cause analysis, and suggest process improvements.
• SOPs & Process Development: Define, document, and suggest Standard Operating Procedures (SOPs) across telecom, compliance, and operations functions. Identify opportunities for automation in operational processes.
• Data Management & Reporting: Collect and analyze data from internal and external sources to support management decision-making. Develop dashboards and reports for operational visibility and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
• Cross-functional Collaboration: Work with internal teams to align operational strategies with business objectives and compliance standards.
• Audit & Cost Optimization Support: Assist in telecom/vendor audits (internal and external) and contribute to cost-efficiency initiatives across operations. Familiarity with audit frameworks is desirable.
• Risk Management & Mitigation: Identify potential operational and compliance risks and develop and implement mitigation strategies.
• Stakeholder Management: Interact and manage relationships with external stakeholders like regulatory bodies and auditors.
• Admin Oversight: Manage end-to-end admin tasks including facility coordination, vendor contracts, and support services to ensure smooth daily operations.

Requirements:

• Education: Post Graduate (MBA preferred).
• Experience: Minimum 3-5 years of experience in backend operations, with mandatory exposure to telecom infrastructure and telecom regulatory compliance.

Skills:

• Deep understanding of the telecom regulatory landscape (TRAI, DoT, etc.).
• Strong vendor management and negotiation skills, including SLA adherence.
• Knowledge of telecom and data center infrastructure operations and relevant security standards.
• Ability to design and optimize operational workflows and SOPs.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Working knowledge of data reporting tools like Google Data Studio, AWS QuickSight, etc.
• Strong communication and analytical skills.
• Experience of working with ticketing systems.
• Basic project management skills.
• Certifications: Relevant certifications (e.g., ITIL, specific telecom certifications, compliance-related certifications) are a plus.
• Understanding of SLAs and KPIs: Proven ability to understand, define, and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
• Location: Candidates must be based in Delhi/NCR.

Other Requirements:

• Willingness to work flexible hours and roster-based shifts (including Sundays).
• Comfortable with a 6-day workweek.
• Location: Work-from-office (Noida, Sector 2).
• Willing to travel to data centers across India when needed.
• Flexibility in communication with both technical and non-technical stakeholders.
• Proactive and solution-oriented approach to challenges.

Benefits:

• Competitive salary aligned with industry standards and experience.
• Opportunity to work at the intersection of compliance, operations, and telecom infrastructure.
• Exposure to strategic and high-impact operational roles across telecom and data center verticals.
• A dynamic and collaborative work environment with growth potential.
• On-the-job learning in telecom regulations, infra compliance, and vendor governance.
• Potential for growth within the organization.
• Exposure to new and innovative technologies in the telecom and data center space (if applicable).
• Specific training opportunities in telecom regulations or technologies (if applicable).

Job Description: Python Developer

Experience: 2+ Years

Job Location: Nr. Iskcon Mega Mall, SG Highway, Ahmedabad

Timings: 10 AM to 7 PM

Job Description:

Technical Skills :

• Good knowledge of Python with 2+ years of minimum experience 
• Strong understanding of various Python Libraries, APIs, and toolkits. 
• Good experience in Django, Django REST Framework, and Flask framework.
• Understanding of AWS Serverless implementation using Lambda and API Gateway
• Hands-on Experience in Databases like Mysql, PostgreSQL.
• Good experience/understanding in Agentic AI / RAG.
• Proficient in NoSQL document databases especially MongoDB, Redis.
• Stronghold in Data Structures and Algorithm
• Thorough understanding of version control system concepts especially GIT.
• Understanding of the whole web stack and how all the pieces fit together (front-end, database, network layer, etc.) and how they impact the performance of your application.
• Excellent understanding of MVC and OOP. Bonus for the understanding of prevalent design patterns.
• Excellent debugging and optimization skills

Job Responsibilities :

• Building big, robust, scalable, and maintainable applications.
• Debugging, Fixing bugs, Identifying Performance Issues, and Improving App Performance.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
• Handling complex technical issues related to web app development & discussing solutions with the team.
• Developing, Deploying, and maintaining Multistage, Multi-tier applications.
• To write high-performing code and will be participating in key architectural decisions.
• Project Execution & Client Interaction
• Scrum Implementation

At Valuebound we specialize in enhancing digital customer experiences, harnessing the power of open technology stacks combined with our performance-centric culture. We pride ourselves on being among top 5 Drupal certified platinum partners globally as well as an AWS Advanced Consulting Partner, a testament to our technical prowess and dedication. We consistently strive towards delivering customer delight through innovative and effective digital solutions.

We are seeking an experienced Project Manager to join our dynamic team. This role involves comprehensive management of digital technology projects, ensuring they are delivered on time, within budget, and to our high standards.

Key Responsibilities:

• Sprint Planning: Facilitate sprint planning sessions, ensuring effective task distribution and timeline management.
• Scope Management: Define and oversee project scope, aligning with client objectives and company goals.
• Timeline Coordination: Develop detailed project timelines, coordinating with teams to meet Agile sprint goals.
• Budget Oversight: Monitor project budgets, optimizing resource allocation for maximum efficiency.
• Resource Management: Allocate resources effectively to meet project demands within Agile frameworks.
• Stakeholder Communication: Maintain clear and continuous communication with all stakeholders, ensuring transparency and alignment with Agile processes.
• Risk Management: Proactively identify and mitigate project risks in line with Agile risk management practices.
• Change Management: Efficiently manage change requests, adapting plans and timelines in accordance with Agile principles.

Qualifications:

• Experience in facilitating sprint planning, daily stand-ups, and retrospectives.
• Good understanding of web technologies and open-source platforms.
• Good verbal & written communication skills.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Certification in Agile methodologies (e.g., CSM, PMI-ACP) or Project Management (e.g., PMP, PRINCE2) is a plus.

We’re looking for a Backend Developer (Python) with a strong foundation in backend technologies and

a deep interest in scalable, low-latency systems.

Key Responsibilities

• Develop, maintain, and optimize backend applications using Python.

• Build and integrate RESTful APIs and microservices.

• Work with relational and NoSQL databases for data storage, retrieval, and optimization.

• Write clean, efficient, and reusable code while following best practices.

• Collaborate with cross-functional teams (frontend, QA, DevOps) to deliver high quality features.

• Participate in code reviews to maintain high coding standards.

• Troubleshoot, debug, and upgrade existing applications.

• Ensure application security, performance, and scalability.

Required Skills & Qualifications:

• 2–4 years of hands-on experience in Python development.

• Strong command over Python frameworks such as Django, Flask, or FastAPI.

• Solid understanding of Object-Oriented Programming (OOP) principles.

• Experience working with databases such as PostgreSQL, MySQL, or MongoDB.

• Proficiency in writing and consuming REST APIs.

• Familiarity with Git and version control workflows.

• Experience with unit testing and frameworks like PyTest or Unittest.

• Knowledge of containerization (Docker) is a plus.

About CoPoint AI

CoPoint AI is a specialized consulting firm focused on transforming businesses through process improvement, data insights, and technology-driven innovation. We leverage AI technologies, Microsoft cloud platforms, and modern web development frameworks to deliver intelligent, scalable solutions that drive measurable impact for our clients. Our team partners across industries to design and deploy solutions that streamline operations, enhance customer experiences, and enable data-driven growth.

Our Vision 

We transform businesses through process improvement and data insights leveraging AI on the Microsoft stack

Our Values

• Be Purposeful: Think Straight, Communicate, Always Do The Right Thing
• In Partnership: With our Team, For our Clients, In our communities. 
• Create Impact: Deliver value-based solution, help Individual achieve their dream, demand profitable growth.

Role Overview

As a Senior Consultant at CoPoint AI, you will drive end-to-end delivery of both AI-enabled data solutions and modern web applications. You will blend technical expertise in AI, Microsoft platforms, and full-stack web development with business insight to architect and implement impactful solutions across client environments.

Key Responsibilities

• Lead design and implementation of end-to-end data, AI, and web application solutions
• Architect and build responsive, user-friendly web interfaces integrated with enterprise data systems
• Develop and optimize secure, scalable APIs and microservices using cloud-native principles
• Implement AI-powered features in web applications using LLMs, Azure OpenAI, and Cognitive Services
• Guide teams in AI-assisted software development lifecycle improvements
• Build frameworks for responsible AI governance and model monitoring
• Comprehensive understanding of the AI solution landscape
• Leadership experience in AI-enabled digital transformation initiatives
• Expertise in AI adoption strategies and change management
• Ability to translate AI capabilities into measurable business value
• Design multi-model architectures combining analytics, AI, and web experiences
• Act as a subject matter expert in Microsoft Azure and modern web frameworks (e.g., React, Angular, .NET Core)
• Manage project work streams and lead cross-functional delivery teams
• Cultivate and manage client relationships, providing strategic and technical guidance
• Identify and propose innovation opportunities through data and digital experiences
•  Mentor junior developers, analysts, and consultants
• Ensure high quality and consistency in solution delivery and user experience

Qualifications

• Deep expertise in Microsoft data technologies (Azure Data Factory, Synapse, Power BI). 
• Proven experience implementing enterprise AI solutions on Azure 
• Advanced knowledge of large language models and their business applications 
• Expertise in AI-enhanced software development methodologies 
• Experience with AI model evaluation, validation, and responsible deployment 
• Proficiency in developing custom AI solutions using Azure OpenAI, Cognitive Services, and ML services 
• Experience integrating AI into existing enterprise applications and data platforms 
• Experience managing client expectations and delivering high-quality solutions 
• Strong technical leadership and problem-solving capabilities 
• Excellent communication and presentation skills 
• Ability to anticipate client needs and propose strategic solutions

What should You expect:

• A culture of continuous learning with certification support.
• Clear career advancement pathways.
• Competitive compensation and benefits.
• Flexible work arrangements.
• A collaborative environment that values innovation and creativity.

Ready to shape the future of enterprise technology? Join our team of Microsoft technology experts and make an impact.

JD as below

Skills

• Strong with Dotntecore/Dotnet

• Strong knowledge and understanding of Azure functions

• Expert knowledge with C#

• Strong with SQL database

• Angular (Good to have)

Key Accountability;

• Performs implementation of high level design and specifications.

• Develops low level design, class diagrams, flow charts.

• Performs Unit testing of individually developed components and fix errors, if any

• Assist in preparation of design, technical reference & operational documentation, packaging document in collaboration with the Lead.

• Strives for technology innovation in terms of exploring new and efficient ways of writing code

• Is responsible for writing simple, reusable code by following coding standards

• Ensure proper documentation of implementation and reviews.

• Ensure timely follow ups and escalations with leads with respect to any process gaps/risks/impediments.

Main tasks

• Development and maintenance of Innovative Radio Monitoring software
• Contribution of your development experience in all phases from Conception to Rollout
• Work within the framework of CI/CD and DevOps for constant real-work capability
• Collaboration in an Agile and Cross-functional team

Qualification Profile

• Completed studies or training in the field of Computer science or Software Engineering or comparable qualification
• Knowledge and 3+ years of experience in programming with C# and modern frameworks like .NET
• Passion and fun for software development in a self-organized manner
• Knowledge of Microservices and distributed systems
• Strong interpersonal skills, including a cooperation and team-based focus, experience in liaising between PMs, BAs, and testers
• Ability to communicate with both technical and non-technical people
• Practical experience with Jenkins, Kubernetes, and Docker is an advantage