Senior Business Analyst

Read jd before applying

Strong B2B SaaS Product Manager / Fintech Product Manager / Revenue Platform Product Manager profiles

2 days WFO only.

Mandatory (Domain) – Candidate must have worked in Billing, Fintech, Subscription Management, Revenue Management, Payments, SaaS Monetization, ERP Financial Systems, or Order-to-Cash platforms.

Strong B2B SaaS Product Manager / Fintech Product Manager / Revenue Platform Product Manager profiles

Mandatory (Experience 1) - Must have minimum 3+ years of Product Management experience in a B2B SaaS or technology product company.

Mandatory (Experience 2) - Candidate should be working as a Product Manager / Senior Product Manager in their current or most recent role.

Mandatory (Experience 3) - Must have direct experience owning Order-to-Cash (O2C) products, workflows, or platforms, including one or more of the following: Billing & Invoicing, Subscription Management, Revenue Recognition, Accounts Receivable, etc

Mandatory (Experience 4) – Must have experience owning products end-to-end including customer discovery, problem definition, roadmap planning, PRD creation, engineering collaboration, product launches, metrics tracking, and post-launch iterations.

Mandatory (Experience 5) – Must have experience engaging directly with customers, gathering requirements, validating product ideas, and translating customer feedback into scalable product solutions.

Mandatory (Experience 6) – Must have strong analytical and data-driven decision-making skills with experience defining product KPIs, measuring business impact, and prioritizing roadmap initiatives.

Role & Responsibilities

Platform Unification-

• Audit technical architecture across all products; identify divergence points and integration friction
• Define common data models, API conventions, event-driven patterns, and database strategies for all verticals
• Create the GinesysOne architecture blueprint — the north-star reference for all engineering decisions
• Drive migration of duplicated capabilities (notifications, integrations, UI components, API gateway) to Shared App Platform
• Establish and track a Unification Score measuring % of common capabilities on shared platform
• Lead the Architecture Guild with Principal Engineers — weekly cross-vertical alignment forums

Delivery & Execution-

• Co-own what and when with the CPO — shape what gets built, when it ships, and trade-off decisions
• Drive bug-free releases through rigorous testing and automation
• Accelerate release velocity and reduce commit-to-production cycle time
• Implement release health metrics: defect escape rate, rollback rate, hotfix frequency, MTTR
• Manage L3 engineering support and ensure root cause elimination

Process Standardization & AI-Native Engineering-

• Standardize coding standards, branching strategy, code review, and testing requirements
• Mandate AI-assisted code generation and reviews
• Implement unified CI/CD pipelines with automated testing and security gates
• Create an engineering handbook as a single source of truth

People & Team Building-

• Hire and develop Engineering Managers
• Build and scale Shared App Platform team
• Develop Principal / Staff Engineer career track
• Unify engineering culture across acquired entities
• Establish clear career ladders for IC and management tracks

Quality & Reliability-

• Own overall product quality and QA processes
• Define quality metrics and enforce release gates
• Ensure cross-product QA sign-off before releases

Cross-Functional Collaboration-

• Co-own roadmap with CPO
• Partner with Infra, Platform, and Security teams
• Enable standardized data pipelines and APIs
• Ensure secure coding and security reviews

Ideal Candidate

• Strong Head of Engineering / Engineering Director / VP Engineering profiles
• Mandatory (Experience 1): Must have minimum 14+ years of overall experience in software engineering roles.
• Mandatory (Experience 2): Must have minimum 5+ years of experience in senior engineering leadership roles (Head of Engineering / VP Engineering / Engineering Director or equivalent).
• Mandatory (Experience 3): Must have experience leading large engineering organizations managing 50+ engineers across multiple teams or product verticals.
• Mandatory (Experience 4): Must have strong experience defining and driving common technical architecture, platform standardization, or engineering unification across multiple products or systems.
• Mandatory (Experience 5): Must have deep expertise in scalable system architecture, SaaS platforms, microservices architecture, and event-driven systems.
• Mandatory (Experience 6): Must have proven experience building or scaling shared platforms/services, including common APIs, integration layers, shared services, or platform ecosystems.
• Mandatory (Experience 7): Must have ownership of engineering delivery and execution, including release management, development lifecycle optimization, automation practices, and establishing standardized engineering processes such as CI/CD, coding standards, testing practices, and engineering governance..
• Mandatory (Experience 8): Must have experience working in SaaS or product-based technology organizations.
• Mandatory (Note): Candidate should be based in Gurugram / NCR or must have a strong reason to relocate.
• Preferred (Experience 1): Experience working in Retail Tech, ERP, POS, OMS, or enterprise SaaS platform environments.
• Preferred (Experience 2): Experience collaborating closely with Product, Infrastructure, Platform, and Security leadership teams to drive engineering roadmap execution.

Perks, Benefits and Work Culture

• Comprehensive health insurance coverage.
• Excellent rewards and recognition policy.
• Transparent compensation policy with no unnecessary deduction in CTC.
• Annual company off-site and a variety of events, celebrations throughout the year.
• Travelling opportunities between our offices across the country.
• Annual Ginesys walkathon & related sporting events.
• Quarterly Coffee with CEO.

About the Role

We're seeking a Project Manager – Generative AI Specialist who lives and breathes AI. This role is perfect for someone who leverages tools like ChatGPT, Claude, or similar daily to enhance their work, streamline workflows, and create innovative solutions. You’ll lead cutting-edge GenAI projects, collaborating with diverse teams to deliver impactful results. Your expertise in prompt engineering, workflow optimization, and running GenAI projects will make you a vital contributor to our mission of transforming businesses through AI.

Responsibilities

Lead GenAI Projects

• Take end-to-end ownership of Generative AI projects, ensuring successful delivery aligned with business goals.
• Develop project plans covering timelines, milestones, and resource allocation, and adapt as needed to achieve objectives.

Hands-On AI Expertise

• Actively use Generative AI tools for day-to-day tasks, demonstrating how these tools can optimize processes and workflows.
• Build automations or implement AI-based solutions that address specific business or technical challenges.
• Apply advanced prompt engineering techniques to achieve desired results from LLMs.

Collaboration & Business Analysis

• Work with clients, stakeholders, and technical teams to gather, validate, and document requirements.
• Translate business needs into actionable functional and technical specifications.
• Conduct market research and competitive analysis to inform product strategy and roadmap development.

Innovation & Optimization

• Continuously explore, experiment, and recommend AI tools, frameworks, and methodologies to optimize project workflows.
• Define and prioritize product features, aligning them with business value and customer feedback.

Communication & Documentation

• Prepare and deliver project documentation, including requirements, specifications, and status updates.
• Present project updates and findings to stakeholders and senior management clearly and effectively.

Requirements

GenAI Enthusiast

• Extensive experience using Generative AI tools (e.g., ChatGPT, Claude, etc.) for automations, workflow optimization, and creative problem-solving.
• Deep understanding of prompt engineering and optimizing interactions with LLMs to achieve desired outcomes.

Leadership & Project Management

• Proven experience leading AI-driven projects, from inception to deployment.
• Strong understanding of project management methodologies (e.g., Agile, Scrum) and tools (e.g., Jira, Trello).

Technical & Analytical Skills

• Ability to bridge business needs with technical implementation, ensuring seamless execution.
• Familiarity with Generative AI APIs (e.g., OpenAI, Hugging Face) and their integrations into projects.

Communication & Adaptability

• Exceptional written and verbal communication skills for effectively collaborating with technical and non-technical teams.
• Highly adaptable to working in hybrid and fast-paced environments, juggling multiple priorities with ease.

Education & Experience

• Bachelor’s or Master’s degree in Computer Science, Business Administration, or related fields.
• 8+ years of experience in project management, product management, or a similar role, ideally in AI or technology-focused environments.

Write to Us If:

• You use GenAI tools daily and can share examples of how they’ve helped you optimize your workflows or build automations.
• You have hands-on experience managing Generative AI projects and can demonstrate your ability to turn ideas into impactful solutions.
• You are well-versed in prompt engineering and can effectively manipulate LLMs to perform as needed.
• You thrive in a role where you can combine business analysis with technical implementation to deliver value-driven outcomes.
• You are detail-oriented, self-motivated, and passionate about staying ahead in the AI space.

This is your opportunity to lead innovative projects in the fast-evolving world of Generative AI while leveraging your expertise to make a real impact. If you're ready to take on this exciting challenge, we’d love to hear from you!

Job Summary:

The Business Development Manager will be responsible for identifying and pursuing new business opportunities, building and maintaining strong relationships with clients, and driving revenue growth. The ideal candidate is a strategic thinker with a proven track record of success in business development and sales.

Key Responsibilities:

Identify, evaluate, and pursue new business opportunities to achieve revenue and growth targets.

Develop and implement strategic business development plans to expand the company's customer base and market presence.

Build and maintain strong, long-lasting client relationships through regular communication and by understanding their needs.

Conduct market research to identify new trends, opportunities, and competitive activities.

Collaborate with internal teams to develop customized proposals, presentations, and sales strategies.

Negotiate contracts and agreements with clients, ensuring mutually beneficial outcomes.

Track and report on business development activities, including pipeline status, revenue forecasts, and market feedback.

Represent the company at industry events, conferences, and trade shows to network and promote the company's offerings.

Stay up-to-date with industry trends and competitors to identify new business opportunities and potential partnerships.

Provide feedback to senior management on market trends, competition, and customer feedback to help shape the company's strategic direction.

Qualifications:

Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.

Proven experience as a Business Development Manager, Sales Manager, or similar role.

Strong understanding of the market, industry trends, and competitive landscape.

Excellent communication, negotiation, and presentation skills.

Ability to build and maintain relationships with clients and stakeholders.

Strong problem-solving skills and the ability to think strategically.

Proficiency in CRM software and Microsoft Office Suite.

Self-motivated, goal-oriented, and able to work independently as well as part of a team.

We at ZOOP. ONE are looking for a technically savvy Key Account Manager who possesses a strong drive for results. Duties of Key Account Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, on boarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth on boarding.

This role demands hybrid WFO(2 days a week)

Responsibilities:

• Develop and manage client portfolios.
• Sustain business growth and profitability by maximizing value.
• Analyze customer data to improve customer experience.
• Hold product demonstrations for customers.
• Improve on boarding processes.
• Mediate between clients and the organization.
• Handle and resolve customer requests and complaints.
• Minimize customer churn.
• Improve customer NPS ration.
• Aid in product design and product development.
• Operate as the lead point of contact for all matters specific to our customers.
• Support and coordinate with the tech team to ensure seamless delivery to clients.
• Collect feedback and survey on customer satisfaction.
• Become SPOC for allocated customer.
• Prepare and share weekly and monthly reports with the reporting manager on customer performance.
• Own the product knowledge base.
• Map the customer journey and identify improvements at every stage.
• Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success.
• Develop a trusted advisor relationship with key customer stakeholders.
• Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team.
• Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn.
• Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders.
• Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner.
• Constantly work towards providing innovative strategies for delivering customer delight.
• Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.

Requirements:

• MS-Excel professional.
• API Functional Knowledge.
• Self-driven and proactive nature.
• Excellent communication and interpersonal skills.
• Experience in SAAS based product, CRM, or ERP.
• Knowledge of customer success processes.
• Experience in document creation.
• Patient and active listener.
• Passion for service.
• Have a high proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Must-Have: Highly organized and able to multitask.

Good to Have:

• You should be passionate about engaging customers and expanding their use cases through our product.
• You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed.
• You have good data analysis and data-driven decision-making skills.
• Strong project management skills.
• 2+ years proven track record in Customer Success, Relationship Manager, Key Account Management, and any of similar domains.
• Strong Technical Background Preferred.

This Noida based startup is disrupting the F&B industry by helping eateries increase their profit margin and saving time on labour.

Our client is a software-as-a-service(SaaS) startup that connects restaurants and suppliers by digitising the procurement process. It enables eateries to understand purchasing trends, auto-create purchase orders, anticipate stock out dates, set low-stock alerts, among others. The team also provides training to restaurant members on effectively using the solution. Founded by IIT Kanpur graduates, this new age venture already has more than 1,500 outlets registered on its platform and has helped restaurants reduce their operational costs by 8-10%. It also generates monthly transactions worth $1.3 million.

• Acquiring new clients by pitching the company’s products/services via phone calls as well as in-person meeting.
• Demonstrating and presenting the company’s product (SAAS) to the clients.
• Following up on the generated leads to convert them into potential business for the company.
• Updating and maintaining data on a real-time basis for sales pipeline on CRM.
• Building and maintaining professional relationship with new potential clients and existing clients.
• Frequent travelling (local & outstation) to meet customers, go-to-market plans
• Tracking competition and building strategies to keep competitive edge.

What you need to have:

• 2-5 years of B2B SAAS sales experience
• Proven ability to achieve targets
• Strong in building rapport with customers
• Excellent communication and negotiation skills
• Open for Frequent travelling (local & outstation)    
• Good expertise in regional language Kannada or Tamil or Bengali.    

We are looking for a Sales Rock Star (Business Development Executive)

Bizpole is a Startup Accelerator and Corpo-Legal Service Provider engaged in helping realize the startup dreams and strategize the concepts into a successful venture without any failures. We are the one-stop solution for all Business Startups.

Are you?

• Passionate about talking to people
• Great decision maker
• Friendly yet Professional
• Sort out Customers issues and leave them delighted
• Love to build a carrier in business consultation
• Think strategically about business

We are looking for you.

What you get….

• Friendly Work Environment
• Highly attractive salary plus commission
• New opportunity to learn and improve your leadership skills

Job Role:

• You should qualify leads into prospects over the phone and send proposals by email.
• Cold Calling prospects regarding our Corporate Solutions product
• Outbound calling on data collected through lead generation activities / secondary data sources
• Daily follow-ups on older leads and work on new leads
• Must be energetic, well-spoken, eager to close sales deals and generate revenue for the organization.
• Good customer service skills and a presentable personality are expected.
• Fresher who are enthusiastic about a career in sales are also welcome for trainee positions.

Communication

Ability to [Speak, Read & Write] Good Kannada, English & others This is Mandatory

Salary - Emoluments will be in two parts Fixed and Variable. - Fixed will be offered around

Location: Bangalore

• MSSQL, SSIS, Performance Tuning, Data modeling.
• Experience in No SQL tools is must
• Candidate should have exposure to write scripts in Python/Node JS/MongoDB or any other tool
• Maria DB/MYSQL, Mongo DB, Github, Jira
• Understand Requirements from client and on-site team.
• Participate in preparing design and data modelling.
• Comfortable with SQL Stored procedures and queries development.
• Comfortable with SQL Stored procedures and queries development.
• Manage SQL Server through multiple product lifecycle / environments, from development to critical production systems.
• Apply best in industry standard techniques for data modeling to ensure performance, integrate and requirement.
• Ability to analyze independently problems and resolve them on time.