Senior Business Analyst

Responsibilities:

• Develop, test, and maintain web applications using the CodeIgniter framework.

• Write clean, efficient, and well-documented code.

• Troubleshoot and debug issues that arise during development or in existing applications.

• Collaborate with team members to identify and resolve problems.

• Participate in code review sessions to ensure that code meets quality standards.

• Stay up-to-date with the latest trends and technologies in web development.

Preferred Qualifications/ Skills

• Bachelor's or Master's degree in Computer Science or a related field.

• Minimum 1 years of experience in PHP development.

• Strong knowledge of the CodeIgniter framework.

• Proficient in HTML, CSS, JavaScript, and jQuery.

• Familiarity with Git, GitHub, PHPUnit, and Composer.

• Experience working in an Agile development environment using Scrum/Kanban.

• Familiarity with databases such as MySQL, PostgreSQL, and MongoDB.

• Good understanding of web standards and protocols.

• Strong problem-solving and analytical skills.

• Ability to work independently and as part of a team.

• Excellent communication and interpersonal skills.

• Experience in React.Js is also a must

Job Description

Roles and Responsibilities

· Design, Code, test, debug, implement and document complex WSO2 sequences.

· Monitoring and logging tool stacks - Splunk/ELK/Prometheus, Grafana 4 Design, Code, test, debug, implement and document complex WSO2 sequences.

· Perform Build activities for WSO2 ESB Middleware integration, involves writing XSLT, ESB coding, configuration, and Analysis activities.

· Trouble shooting various problems in different stages of development using logs files, Traces and Log Analyzer.

· Responsible for understanding the requirement, solution design, coordinate the development and testing activities (end to end)

· Guide the team regarding WSO2 platform best practices, framework, reusable artefacts and ensure code quality and timely deliverables.

· Work with functional and technical customers to determine solutions that drive additional business value.

· Work with Github, Azure Devops and CI tools to automate dev, build, deployment and testing.

· Good knowledge in messaging brokers: WSO2 Message Broker, Apache Kafka.

· Monitoring the server (Monitoring logs and WSO2 metrics).

· Desired Candidate Profile

Desired Candidate Profile

· Candidate must have minimum 2+ years of hands-on experience in WSO2, preferably with WSO2 certification.

· Extensive experience in Integration by using WSO2 Product Stack (API Manager 2.6/3.x, Enterprise Integrator 6.5 and Identity Server 5.7.0)

· Experience in Implementing APIs in WSO2 EI and On-boarding APIs into WSO2 API Manager

· Experience in WSO2 API Manager for designing API facades and designing and implementing API Proxies.

· Hands-on experience in designing and developing high volume web services using API Protocols and Data Formats (REST, JSON, SOAP & XML).

· Must have hands on experience / knowledge with CI tools to automate dev, build, deploy.

· Experience in programming languages: Java, JavaScript, Python

· Experience in on boarding web applications into WSO2 Identity Server for authentication and authorizatio

Qualifications

• Minimum of a Bachelor's or Master’s degree in Computer Science, or a related four-year degree.

• 4 years of hands on experience in Integration

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction

Roles and Responsibilities :

• Speech Recognition model development across multiple languages.
• Solve critical real-world scenarios - Noisy channel ASR performance, Multi speaker detection, etc.
• Implement and deliver PoC's /UATs products on the Rezo platform.
• Responsible for product performance, robustness and reliability.

Requirements:

• 2+ years Experience with Bachelors's/Master degree with a focus on CS, Machine Learning, and Signal Processing.
• Strong knowledge of various ML concepts/algorithms and hands-on experience in relevant projects.
• Experience in machine learning platforms such as TensorFlow, and Pytorch and solid programming development skills (Python, C, C++ etc).
• Ability to learn new tools, languages and frameworks quickly.
• Familiarity with databases, data transformation techniques, and ability to work with unstructured data like OCR/ speech/text data.
• Previous experience with working in Conversational AI is a plus.
• Git portfolios will be helpful.

Life at Rezo.AI

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites, and blow off steam with your work buddies.

Perks & Benefits

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship

Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here

http://www.rezo.ai/">www.rezo.ai

Role

Front-end engineers at AssetSprout work on our products. They include software for Certified Financial Planners, their clients, and also internal admin tools. They work with the founders, product designers, and backend engineers and deliver towards the company’s vision.

Responsibilities

• Develop and own product features end to end in a scalable, secure and maintainable way. The buck stops with you on whatever you own.
• Provide technical solutions through design, architecture and implementation. Wear multiple hats in delivering greenfield projects from concept to production. 
• Work with the product and design team in understanding and shaping the customer experience.
• Establish, advocate and bring your experience on coding styles, best practices, and in scaling the product from MVP to production.
• Iterate fast. Display maturity in prioritizing towards velocity while balancing quality. As a startup, we break or make on how fast we deliver.
• Teach and mentor other front-end engineers. Focus on providing technical expertise and solutions regardless of how long one has been working professionally.

Requirements

• Professional experience working with any of the front-end frameworks such as React, Angular, Vue, Ember etc.
• Solid expert level understanding of Semantic HTML, CSS and JavaScript concepts.
• Have written automated tests with any of the frameworks such as Jest, Mocha, Jasmine, AVA, Karma etc.
• Able to use CI/CD tools such as CircleCI, GitLab, Jenkins etc. and create workflows and pipelines to release to production every other day.
• Good understanding of how a browser parses and renders a web page.
• Understand HTTP requests, Restful APIs and web applications.
• Strong understanding of AWS cloud computing platform and being able to leverage its various services such as CodePipeline, CodeBuild, EKS, ECS etc.

Good-to-haves

• Early or mid-stage startup experience
• Eager to work in a flat organization with no corporate politics
• Positive energy with a get-it-done attitude.
• Worked in a remote environment and high trust and high responsibility role
• Working knowledge of build systems like Gradle, Maven, Bazel, Webpack etc.
• Understand databases, RDMS, and work with SQL

Roles and Responsibilities

Excellent team player, ability to work in a global team and follow through on deadlines and Built MVC based Web Application Using JSP/Spring framework and Good knowledge of Application Servers like Tomcat and Web logic.

Good knowledge of database software like MySQL and solid understanding of DB conceptsWeb application development (including GUI design)Knowledge of web server software like - Apache Working knowledge of build and source code control tools like GitExperience with system integration testing and unit testingExcellent time management and multitasking skills Develop and implement new software programs