Quality Analyst

Company- Accionlabs Technologies[www.accionlabs.com]

Location- Bengluru

Work Type- Permanent

Salary- Open

Its work from office job

Key Aspects of Role



 Leverage deep knowledge of the full technology stack to help achieve business objectives and

customer outcomes

 Collaborate with Product Management to validate the technical feasibility of and establish non-

functional requirements

 Collaborate with Architecture to evolve architecture to solve technical challenges, support

future requirements, scale effectively, continually meet/exceed SLAs and resolve tech debt

 Technical advisor to internal or external stakeholders on complex technical components

 Technical leader working with the team to help remove blockers and act as a tie breaker

 Adjust the team processes, listening to feedback and guiding the team through change and

driving continuous improvement

 Guide, teach, and mentor team, providing feedback and moderating discussions

 Represent the interests of the team in cross functional meetings

 Maintain and proactively share knowledge of current technology and industry trends

 Work closely with peers to ensure the team is aligning with cloud native, lean/Agile/DevOps &

12 Factor Application best practices ensuring rapid value delivery and with quality

 Collaborate with other Principal Engineer’s to drive engineering best practices around testing,

CI/CD, GitOps, TDD, architectural alignment, and relentless automation

 Excellent understanding and familiarity with Cloud Native and 12 Factor Principles,

Microservices, Lean Principles, DevOps, Test Driven Development (TDD), Extreme Programming

(XP), Observability / Monitoring

Required Skills

Coding experience in Java

 Extensive hands-on experience working with AWS cloud products and services

 Experience with popular open-source software such as Postgres, RabbitMQ, Elasticsearch, Redis

and Couchbase

 Experience working with NodeJS, React/Redux, Docker Swarm, Kubernetes

 Experience with development frameworks such as the Spring/Spring Boot framework, Hibernate

and knowledge of advanced SQL

 Proficiency with modern object-oriented languages/frameworks, Terraform, Kubernetes, AWS,

Data Streaming

 Knowledge of containers and container orchestration platforms, preferably Kubernetes

 Experience delivering services using distributed architectures: Microservices, SOA, RESTful APIs

and data integration architectures

 Knowledge of containers and container orchestration platforms, preferably Kubernetes

 Advanced Architecture and system design skills and principles

 Excellent organizational skills and can drive a cross-team strategic project or initiative

 Solid coaching, mentorship and technical leadership to help others grow

 Able to drive consensus/commitment within and across teams and departments

 Advanced critical thinking and problem solving on complex issues and customer concerns.

 Strategic thinker beyond immediate needs, considering the longer-term

 Excellent communication skills, with ability to communicate highly complex technical concepts

 Demonstrate high level of empathy with internal colleagues, stakeholders and customers

About the company we are hiring forHere, we are passionate about helping vacation rental owners and managers

grow their business. Backed by Bessemer Venture Partners, we have grown to the global

leader of short term rental revenue management systems that drive revenue growth. We

attribute our success to our belief that the people are the most important part of a

business, and our commitment to being a fantastic place to work.

It's with that in mind thatit is looking to add a Customer Support Generalist to our

growing team. Working in the CEST time zone and reporting to the Senior Manager of

Global Support, you will have the opportunity to help support our internal teams and

accelerate our growth. We believe in bringing your whole self to work. We are committed to

building a diverse team and embracing an inclusive culture. If you are looking to get in on

the ground floor of a high-growth startup and be a part of a founding team, we’re excited to

chat with you.

Before reading further...

It is passionate about diversity and cultivating our team’s potential. If you’re hungry

for a good opportunity, but don't meet every point in this job description, please apply

anyway!

As our Customer Support Generalist, you’ll be responsible for:

 Supporting our internal Customer Experience Team by fulfilling Partner Requests

 Uploading settings in Bulk for our Partners

 Assisting in Property Management System Migrations

 Adding newly translated articles to our Help Center and updating existing articles

 Collaborating cross-functionally to share and learn from best practices

 Assisting our Customer Success team to prep for Executive Business Reviews

 Assisting our Customer Success team with Booking Reviews

 Providing thoughtful, empathetic, and personalized email communication postimplementation

 Be ready to assist other areas of the business as needed

So what kind of person are we looking for in this role? The person who will be successful

in this role will be:

 Curious: By nature, you have a knack for learning the ins-and-outs of software

 Going: You love going above and for teammates and customers

 Detail Oriented: You have a unique ability to proactively identify and address all

customer concerns and colleague needs with thoroughness and precision.

 Empathetic: You provide thoughtful communication which is the foundation of

strong relationships.

 Outgoing: You are enthusiastic and confident in your ability to quickly connect with

new people

Now that we’ve told you what the job looks like, here are the qualifications we're looking

for in a candidate:

 1+ years of experience working in Customer Support or Service

 Willing and able to work in the CEST Time Zone

 Fluent in Spanish

 Strong communication skill and experience communicating difficult, technical

concepts in a professional and thoughtful way

 An empathetic approach with the ability to understand customer pain points and

genuine desire to help our internal team resolve issues

 A drive to identify creative ways to improve the customer experience and don’t

hesitate to suggest new, out-of-the-box ideas

 The desire to dive into issues and understand what is going on beneath the surface.

You know when something is over your head and are not afraid to ask for help

 Experience balancing multiple tasks and customer needs simultaneously. Ability to

prioritize your workday independently

 Ability to handle working in a fast-paced work environment

 Experience working with software or the ability to learn a wide variety of tools.

 Clear, concise, and effective written and oral communication skills.

 Familiarity with Property Management Systems and/or the vacation rental market

 Advanced Excel knowledge ex. Data matching, Vlookups, etc.

So what can you expect after you apply? Your application will be personally reviewed by a

member of the hiring team and if there is a match in your experience and the role,

you will:

 Have a video conversation with someone on our Recruiting team. This is a high-level

conversation about your experience and interest, but also an opportunity for you to

learn more about us

 Complete a writing assignment

 Meet with our Manager of Global Support for a deeper dive video conversation

 Meet with Director of Special Projects, and Head of Commercial

 Speak with our Co-Founder as a final step

Job Responsibilities:

* Design, build, and maintain efficient, reusable, and reliable Java code

* Ensure the best possible performance, quality, and responsiveness of the applications

* Identify bottlenecks and bugs, and devise solutions to these problems

* Help maintain code quality, organization, and automatization

* Prepare the technical design of complex technology components

Mandatory Skills:

* Proficient in Java (JDK 1.7) or above JDK 8 preferable, with a good knowledge of its ecosystems with a knack for writing clean, readable Java code, writing reusable Java libraries along with knowledge of concurrency patterns in Java

* Solid understanding of object-oriented programming along with various design and architectural patterns

* Hands on experience with Spring, Spring Boot, JUnit

* Familiarity with concepts of MVC, Microservices, RESTful

• Core Java  (Collections,  Annotations, Threads, Exceptions)
  Java 8  ( Must)
  Spring Core (Must)
  Spring Boot, Spring Cloud, Micro services (Must)
  Angular / React , Bootstrap ( Good to have)
  Docker / Kubernetes  ( Good to have) Pivotal Cloud Foundry / Tanzu Services ( Good to have)

We are currently hiring freelance academic editors for a wide range of subject area in Medicine.

Please read more about our freelancer role and selection process below. If interested, please click on ‘Apply now’.

Freelance Editors

Freelance editors play a pivotal role in our business model and help us in ensuring author satisfaction by editing academic papers meant for publication in highly acclaimed international journals, across a vast range of subject areas.

What’s in for you?

v Possibility of a guaranteed monthly income while freelancing:

Apart from offering work in the typical freelancing manner, we also offer opportunities that guarantee a minimum monthly/annual income, along with the possibility of an additional annual bonus (monetary), based on your overall performance.

v A smooth performance-driven progression curve with an effective feedback mechanism:

This ensures that the expectation mismatch is nearly zero. In the past, the strong professional bonding with our freelance editors has also led to mutual recommendations—a definite plus factor!

v A rewarding experience, both monetarily and intellectually:

You will get the opportunity to apply your domain knowledge and skills to help non-native authors present their work to the world through esteemed journals and renowned conferences, with the flexibility of timings dedicated to editing.

Qualities we look for in our freelance editors

§ Proficiency and competence in the most widely spoken language across the world—English!

§ Knack for diligently editing, restructuring, and polishing articles written by non-native speakers

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§ Minimum 2 years of relevant copyediting/academic editing experience

* Freelance editors also thoroughly format the manuscript as per mentioned journal guidelines when clients opt for our journal formatting service

A glimpse at what you would edit

You will be assigned papers of varying difficulty levels (in terms of English, subject matter expertise, and extent of revision needed) written by non-native speakers in either English or their native language (translated papers). These papers are written by what we believe constitute an eclectic group of authors and writers, i.e., we receive work from not only scientists, researchers, and students but also corporates, linguists, and common man trying to communicate in English—from the latest in cutting-edge technology to the timeless fascination with history and arts!

Selection Process

· Step 1: Please click on “Apply Now” and fill the application form.

· Step 2: After hitting the submit button, you will be directed to our sample test platform for Stage I, Stage II and Stage III; you will receive an email for the same.
a. Stage I and II: Multiple-choice quiz
b. Stage III: Sample editing test under your preferred subject expertise

· Step 3: A cumulative score of all the three stages are taken into account as per our benchmarks to present you with a contract, which includes a freelancer agreement, terms of service, and other relevant documents.

· Step 4: Upon completion of the required hiring formalities, we induct you in our expert pool of freelance editors.

Know more about:

Enago @ https://www.enago.com/about-us.htm

Meet our editors @https://www.enago.com/careers/editors-testimonials.htm