Mobile Automation Tester

You will:

• Collaborate with the I-Stem Voice AI team and CEO to design, build and ship new agent capabilities
• Develop, test and refine end-to-end voice agent models (ASR, NLU, dialog management, TTS)
• Stress-test agents in noisy, real-world scenarios and iterate for improved robustness and low latency
• Research and prototype cutting-edge techniques (e.g. robust speech recognition, adaptive language understanding)
• Partner with backend and frontend engineers to seamlessly integrate AI components into live voice products
• Monitor agent performance in production, analyze failure cases, and drive continuous improvement
• Occasionally demo our Voice AI solutions at industry events and user forums

You are:

• An AI/Software Engineer with hands-on experience in speech-centric ML (ASR, NLU or TTS)
• Skilled in building and tuning transformer-based speech models and handling real-time audio pipelines
• Obsessed with reliability: you design experiments to push agents to their limits and root-cause every error
• A clear thinker who deconstructs complex voice interactions from first principles
• Passionate about making voice technology inclusive and accessible for diverse users
• Comfortable moving fast in a small team, yet dogged about code quality, testing and reproducibility

Technical Skill Set:

1. ASP. NET Development – Strong expertise in C#, ASP.NET, WPF, and solid understanding of SOLID principles, API development, and databases.

2. Cloud Technologies – Hands-on experience with AWS, Azure, or Google Cloud.

3. Software Development & Architecture – Proficiency in SDLC, Agile, Scrum, and DevOps frameworks.

4. Project Planning & Management – Experience in task allocation, tracking, estimations, and deliverables management.

5. Repository & Version Control – Familiarity with Git, SVN, or similar tools, along with basic networking concepts.

6. Product Lifecycle Management – Knowledge of requirement analysis, documentation, testing, and release management.

7. Project Planning Tools – Experience with tools like Microsoft Project Plan, JIRA, Redmine, or HP ALM/Quality Centre.

Leadership & Soft Skills:

1. Team Leadership – Ability to guide, mentor, and manage a team while ensuring high-quality deliverables within tight deadlines.

2. Client Engagement & Requirement Gathering – Skilled in collaborating with stakeholders to enhance and refine project requirements.

3. Strong Communication & Problem-Solving – Effective at handling challenges, making decisions, and ensuring smooth project execution.

About the role:

For a Customer Experience Inbound executive, we are looking for an enthusiastic, driven, and motivated individual - ideally a people person,

who will be able to -

• Respond to customer queries in a timely and accurate way, via phone, email, or chat. Make the customers feel at ease and let them know that we’ve got their back.
• Identify customer needs and help them provide a 360-degree experience.
• Be part of the blended process, i.e. Inbound calls, Outbound calls, Chats, or e-mails as and when required.
• Handle Escalations of all types and nature.
• Handle E-commerce channels.
• To perform all duties to a high standard of customer care in attitude, approach, and resolution.

Pre-requisites

• A chance to earn monthly as well as annual incentives.
• Proficiency in English and Hindi.
• Excellent knowledge of MS Office, Excel, and PowerPoint
• Fast learner with and passion for sales and an understanding of negotiation techniques
• Self-motivated with a results-driven approach
• Graduate degree

We are looking to hire an ingenious and talented Flutter Developer to join our team and create innovative apps using Scalable Code that are scalable and innovative.

Experience: 0.6-2 Years (Relevant Experience Only)

Work Mode: WFO Only

Location: Seoni, Madhya Pradesh

Priority: Immediate /Maximum 15-Day Notice Period Acceptable

Budget: ₹9,000–₹15,000 Monthly (Professional Tax & Insurance Deduction Exclusive)

Interview Rounds: 3 (HR, Technical, and Practical)

Working Days: 5 Days a Week (Monday–Friday) | 9:30 AM–6:30 PM

Leave Policy: 8 Paid Leaves *Terms Applied

Notice Period: 1 Month (Mandatory) - If Bypassed, No Relieving/Experience Letter Allotted

Provisional Period: 90 Days

No salary will be provided if the candidate leaves the company within 15 days

Commitment Period (Bond): Provisional Period + 365 Days (1 Year)

Motive: The mission statement of this position is to help create innovative and scalable mobile applications by collaborating with managers, designers, and backend developers.

Responsibilities:

- Collaborate with managers, designers, and backend developers to gather requirements and create a Flow and strategy for mobile applications.

- Integrate mobile applications with Laravel-based APIs, handling data exchange and ensuring data security.

- Write clean, efficient, and scalable code following industry best practices and coding standards.

- Build responsive and visually appealing user interfaces based on design specifications and UX guidelines.

- Make responsive mobile applications

- Conduct thorough testing of applications to identify and address any issues before deployment.

Qualifications:

- Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent work experience.

- Minimum of 6 months of relevant professional experience as a Flutter Developer.

- Strong proficiency in the Flutter framework for developing cross-platform mobile applications.

- Extensive experience in the Laravel framework for building robust and scalable APIs.

- Familiar with RESTful API integration and data handling in mobile applications.

Interview Pre-Requirements:

- Must read the complete job description and acknowledge self-fit for this position.

- Good internet connection/Wi-Fi.

- Diary and a pen to solve some questions.

- Working earphones and camera.

- Your previous work.

PREFERRED QUALIFICATION AND SKILLS:

• In depth knowledge of HTML5 • In depth knowledge of CSS3 (Less, Sass, Stylus is a plus), knowledge of BEM methodology is preferred

• Detailed knowledge of JavaScript (ES2015 is a plus) is a must

• Good knowledge of Node.js & npm

• Gulp or Grunt experience is a plus • Experience with Atomic design paradigm is a plus

• Experience in any JS framework(Angular, React + Redux, Vue, etc.,) is must

• Understanding of Web Accessibility WCAG guidelines.

• Must be able to mentor and guide junior technical resources.

• One who is proactive and come forward with technology related initiatives. Motivated selfstarter.

 • Good Communication skills. English - Oral and Written.

• Make Business Trend Analysis based on past trends & current market conditions

• Working on Effective Budgeting of the Company

• Scheduling – Operational process improvisation.

• To Provide Business data Analysis & Intelligence support including to the Management.

• Identify Gaps, identify the problems, Analyse root cause and then suggest solutions which should increase the efficiency of the business process. Monthly Business transfer report.

• Ensure proper maintenance of historic data which can be made easily available for any reference & Trend Study

• Introduce / modify the business reports basis business dynamics and the requirement to develop effective reporting.

• Pricing Strategies and Rate Management

• Competition Mapping and Analysis

• Planning Events and special Initiatives to drive incremental business apart from Regular advertising.

• To keep a track on Rate Approval, Deal, Rate Contract, State centric Events & Initiatives
  
  

  TECHNICAL SKILLS

  • MS-Office 365 (Excel, Word, PowerPoint).

  • Google Doc/Google Sheet/G Suite, Google Slides.

  • Advanced Excel & Power Pivot, Power BI.

  • Data Visualization on Excel

   

• Own and drive business features into tech requirements
• Design & develop large scale real time server side systems
• Quickly create quality prototypes
• Staying updated on emerging technologies
• Ensuring that all deliverables adhere to our world class standards
• Promote coding best practices
• Mentor and develop junior developers in the team

• 4+ years of relevant experience as described below
• Excellent grasp of Core Java, Multi Threading and OO design patterns 
• Experience with Scala, functional, reactive programming and Akka/Play is a plus
• Excellent understanding of data structures and algorithms
• Solid grasp of large scale distributed real time systems

• Prior experience on building a scalable and resilient micro service

• Solid understanding of relational databases, NoSQL databases and Caching systems
• Good understanding of Big Data technologies such as Spark, Hadoop is a plus
• Experience on one of AWS, Azure or GCP 

• You have excellent and effective communication and collaborative skills
• You love problem solving
• You stay up to date with the latest technologies and then apply them in real life
• You love paying attention to detail
• You thrive in meeting tight deadlines and prioritising workloads
• Ability to collaborate across multiple functions

Bachelor’s degree in Engineering or equivalent experience within the field