Solution Architect ML, Cloud

Context for the Candidates:

Blockchain engineers are tasked with building secure, scalable, and high-performance decentralized applications. This discussion focuses on how to utilize key technologies—Node.js, Rust, Go, TypeScript, Ethers.js, viem, and Hardhat—in smart contract and blockchain system development, while addressing the practical challenges that arise in such projects.

Key Discussion Points:

• How do you integrate Node.js, Rust, Go, and TypeScript in blockchain-backed applications?

• Discuss the trade-offs between using Rust or Go for performance-critical blockchain services.

• What are the key challenges in ensuring the security and scalability of smart contracts using tools like Ethers.js, viem, and Hardhat?

• How do you approach testing, debugging, and deploying smart contracts in a decentralized environment?

• Share best practices for gas optimization, contract upgradability, and backend scalability.

Evaluation Criteria:

1. Technical Knowledge:

• Strong knowledge of Node.js, Rust, Go, and TypeScript with practical experience in blockchain development.

• Proficiency in Ethers.js, viem, Hardhat, and smart contract lifecycle (development, testing, deployment).

• Understanding of security best practices, performance optimizations, and scalability in decentralized systems.

2. Problem-Solving and Integration Skills:

• How candidates approach integrating smart contract solutions with backend services using Node.js, Rust, Go, and TypeScript.

• Solutions proposed for common challenges in blockchain projects such as gas fees, security vulnerabilities, and system bottlenecks.

3. Experience and Expertise:

• Minimum of 2 years of IT experience, including hands-on development with the specified technologies.

• Practical knowledge of blockchain architecture, consensus mechanisms, and decentralized application deployment.

4. Innovation and Critical Thinking:

• Candidates’ ability to think creatively about system architecture, proposing scalable and secure solutions for blockchain-based applications.

• Discussion on the future potential of blockchain technology and how the tech stack can evolve.

5. Communication and Team Collaboration:

• Clear articulation of technical challenges and how to address them in a team setting.

• Ability to lead or contribute to discussions in a way that encourages collaboration and team-driven problem-solving.

We are looking for somebody to take care of our social media handles and run campaigns to generate leads

About HighLevel: 

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

Who You Are:

The Manager of Customer Support is responsible for the supervision and operational management of a customer-centric workforce focused on solving issues for our customers. The manager will also work closely with other functional units to meet defined service level agreements and achieve high levels of customer satisfaction.

Essential Functions:

• Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture
• Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
• Achieves customer service objectives by contributing and making recommendations to strategic plans and reviews; preparing and completing action plans; implementing productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change
• Being able to interpret data that translates into action to improve the team.
• Monitors the overall health of the support system which includes but is not limited to live ticket queues, live channel queues, major bugs and staff availability
• Involved in determining customer service employee requirements by maintaining contact with employees to determine areas of improvement by reviewing operational environments; conducting surveys; benchmarking best practices; analyzing information and applications
• Improves customer service quality results by studying, evaluating, and redesigning processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes
• Responsible for providing employees with technical resources; providing technical advice; resolving problems; disseminating advisories, warnings, and new techniques
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations
• Act as an escalation point for high severity customer issues that arise from within the team; directly from customers; or from other HighLevel functions. 
• Serve as an influential leader by demonstrating professionalism, passion, and enthusiasm, providing communication, and motivation, and creating teamwork and collaboration
• Be readily available with cameras on throughout the shift to assist customers and team members via Zoom

Experience/Education/Certifications Required:

• Associate's/ Bachelor's degree or equivalent experience
• 4+ Years in management 
• SaaS software experience
• Several years running technical customer-facing teams.
• Experience in managing a team of over 20+ 
• Project management skills 
• Leading a results driven team 
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you 
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• The ability to partner with customers and team members in developing their strategic direction
• The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills

Language Skills Required Vs. Preferred:

• Fluent in English.
• Demonstrated verbal and written communication skills.

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Should have 2 - 7 years of IT Recruitment experience.
2. Should have good Oral and written communication skills.
3. Should have hands-on experience in handling IT Recruitment Permanent and Contract Staffing.
4. Strong in Searching Techniques / Sending Mass Mails / Job Postings etc
5. Familiar with IT requirements and Recruitment process.
6. Result oriented and ability to build strong professional relationships
7. Ability to work independently and multi-task in a fast paced environment.
8. Should have good convincing and negotiable skills.
9. Strong team player and pro-active.
10. Handling end-to-end recruitment.
11. Searching resumes through internal databases, references and external entities like Boolean searches, Mass Mailing through job boards, Job Posting, LinkedIn searches.
12. Coordinating the interviews of candidates with the client. Scheduling and Tracking the Shortlisted Candidates for the Interview.
13. Responsible for tracking the offered Candidates until Joins the Organization.
14. Maintaining the Trackers Reports of the Candidates

Profile: Technical Lead (UI)

Experience: 5-10 years

Education Qualification: Graduate/Postgraduate

Responsibilities:

• Manage development of one or more Bodhee Services
• Performing requirement analyses by interacting with BA, PM, and Architect.
• Developing high-level and detailed designs.
• Design, Develop, Test, Implement and Maintain high-volume, low-latency applications for critical systems and delivering high-availability and performance
• Writing well designed, testable, reusable, efficient code
• Conducting configuration of your own work.
• Reviewing the work of other developers and providing feedback.
• Mentor and manage the dev team.
• Collaboration with testing team for Integration Testing

Requirements

• 5-10 years of experience in UI development
• Experienced developer in Angular 2+
• Experience with JavaScript and TypeScript
• Skill for writing reusable UI components
• Understanding of RESTful API design for web services.
• Hands on experience in UI optimization best practice implementations.
• Experience with Linux environment
• Excellent problem solving and analytical skills.
• Willing to learn new technologies.
• Experienced with Git, Docker, Jenkins
• Ability to work and collaborate with Cross Functional Teams

• At least 1 &2 Years of experience required.

• Experience with Google Adwords, Social Media Ads is a plus.

• Keyword research analytics

• Experienced in On-page SEO, Off-page SEO and Technical SEO

• Link building and Ranking analysis

• Knowledge of SEO tools and SEO plugins

• Abilities for improving organic Google search results for keyword search ranks.

• Must be able to talk well in English.