MLOps Engineer

Role summary

We are looking for an Email Marketing Specialist who combines analytical thinking with

creativity to drive high-performing campaigns. This role requires someone who can

independently plan, execute, and optimize email marketing initiatives while leveraging data to improve engagement and conversions. The ideal candidate is detail-oriented, proactive, and comfortable working across multiple tools, campaigns, and datasets.

This role comes with a high level of ownership. You will be responsible for managing email as a core growth channel end-to-end, from strategy to execution to optimization. We’re looking

for someone who can take initiative, test new ideas, and continuously improve performance without relying on constant direction.

What You’ll Do

1. Campaign Strategy & Planning

● Plan and execute email and outbound campaigns for lead generation

● Create targeted campaigns aligned with user personas and business goals

● Manage campaign calendars and ensure timely delivery across multiple initiatives

● Work with lead data tools (e.g., Apollo, Snov.io) to build and manage prospect lists

● Leverage AI tools (e.g., Claude, ChatGPT) to accelerate the whole process

2. Marketing Automation & CRM Management

● Build and manage automation workflows with a focus on logic, scalability, and efficiency

● Work extensively with CRM platforms (preferably HubSpot) for campaign execution and

tracking

● Maintain and optimize contact databases, segmentation, and lifecycle stages

3. Data Analysis & Optimization

● Ensure best practices in email deliverability, including domain setup and inbox health

● Track campaign performance using key metrics such as open rates, CTR, conversions,

and ROI — and for outbound specifically, monitor reply rate, positive reply rate, meeting

booked rate, and sequence-level A/B results

● Continuously test and optimize outreach sequences for reply rates and conversions

● Use data to derive insights and continuously improve campaign effectiveness

● Work with spreadsheets (Google Sheets/Excel) to analyze campaign data and generate

reports

4. Audience Segmentation & Persona Mapping

● Develop and refine customer personas for targeted communication

● Segment audiences based on behavior, demographics, and engagement patterns

● Personalize campaigns to improve relevance and performance

5. Content & Quality Control

● Collaborate with sales/marketing to align messaging with ICPs and target accounts

● Collaborate with content/design teams to develop effective email creatives

● Ensure accuracy, consistency, and attention to detail in all campaigns

● Conduct A/B testing for subject lines, content, and CTAs

6. Cross-functional Collaboration

● Work with marketing, sales, and external vendors to align campaigns with broader goals

● Communicate insights, performance updates, and recommendations clearly

Qualification Criteria

● 2+ years of experience in lead generations campaigns and GTM strategies, including email marketing or a other paid marketing channels

● Demonstrated ability to own a channel end-to-end — from strategy and execution to reporting and optimization — with minimal supervision

● Strong analytical mindset with the ability to interpret data and make decisions

● Proficiency in Google Sheets (comfortable with basic to intermediate formulas and data handling)

● Hands-on experience with CRM tools, preferably HubSpot

● Strong understanding of audience segmentation and persona mapping

● Deliver regular performance reports (weekly/monthly) covering campaign results, key

insights, and recommended next steps

● Present findings clearly to internal stakeholders, translating data into actionable

recommendations

● High attention to detail and ability to manage multiple campaigns simultaneously

● Self-starter with the ability to work independently and proactively

● Strong problem-solving skills and structured thinking

● Good written and verbal communication skills

Preferred Attributes

● Experience with prospecting and campaign setup tools like Snov.io and/or Apollo

● Familiarity with A/B testing frameworks and experimentation

● Exposure to email deliverability best practices and tools

● Experience working in fast-paced or high-growth environments

● Understanding of email infrastructure (SPF, DKIM, DMARC) and its impact on deliverability

● Experience managing multiple sending domains and maintaining inbox health

Benefits:

• Health insurance
• Provident Fund

Work Location: In person

Tech Lead

Location: On-site, Panaji, Goa

About Joyful

 Joyful is a leading AI-powered stakeholder communication management platform for voice of stakeholder analysis and contact center solutions. Our mission is to use AI to make all interactions between a company and its stakeholders joyful by removing friction. Joyful is a part of Germinait Solutions Pvt. Ltd.

Our Joyful modules, Engage and Listen, help businesses understand and manage stakeholder interactions across digital channels. We enable companies to provide exceptional customer experiences while maximizing the productivity and efficiency of their support teams, all through one seamless platform.

At Joyful, we're committed to fostering meaningful interactions between stakeholders and brands by providing actionable insights, personalized replies, and a joyful experience for customers, users, and employees alike.

The Opportunity

We're seeking a talented Technical Lead who will play a pivotal role in designing, building, and scaling Joyful’s AI-powered products. In this role, you will lead technical architecture decisions, guide the engineering team, and ensure our platform remains robust, scalable, and delightful to use. You’ll work closely with product, design, and business teams to deliver impactful features while maintaining high code quality and performance.

In addition to technical leadership, you’ll champion Vibe Coding—our approach to writing clean, collaborative, and joyful code that engineers love to create and maintain. This means setting the tone for high-quality, maintainable code while fostering an environment where building software is an energizing, shared experience.

What You'll Do

• Technical Leadership & Architecture:
• Lead the design and implementation of scalable, high-performance, and secure software solutions for Joyful’s Engage and Listen platforms.
• Define technical roadmaps, architecture patterns, and coding best practices
• Ensure adherence to software development standards and conduct regular code reviews
• Make critical build-versus-buy and technology adoption decisions
• Team Management & Collaboration:
• Mentor and coach a team of engineers, fostering a culture of learning, ownership, and innovation
• Collaborate with cross-functional teams (product, UX, QA) to align technical solutions with business goals
• Drive agile development practices, including sprint planning, retrospectives, and backlog prioritization
• Identify and resolve bottlenecks in development, deployment, and delivery processes
• Vibe Coding Culture:
• Lead by example in practicing Vibe Coding—writing code that is clean, well-structured, and joyful to work with
• Encourage pair programming, open collaboration, and frequent peer reviews
• Maintain high coding standards while keeping the process creative and energizing for the team
• Promote a development culture where engineers feel motivated, supported, and proud of the work they ship
• Hands-On Development:
• Contribute directly to code when needed—particularly for complex modules, integrations, and performance optimization
• Oversee the development of APIs, microservices, and integrations with third-party platforms
• Ensure robust CI/CD pipelines, test automation, and monitoring systems are in place
• Innovation & Continuous Improvement:
• Stay ahead of emerging technologies in AI, cloud, and enterprise communication platforms
• Propose and implement innovative solutions to improve product performance, security, and maintainability
• Drive proof-of-concepts for new features or architectural improvements
• Ensure systems are designed for high availability, scalability, and disaster recovery

What You'll Need

• 6+ years of professional software development experience, with at least 2 years in a technical leadership role
• Proven expertise in Java (Spring Boot), REST APIs, and microservices architecture
• Hands-on experience with cloud platforms (AWS, Azure, or GCP) and container orchestration (Docker, Kubernetes)
• Strong understanding of relational and NoSQL databases
• Experience building scalable, high-availability systems in B2B SaaS or AI-powered products
• Solid knowledge of software design patterns, performance optimization, and security best practices
• Familiarity with frontend technologies (Angular, React, or similar) is a plus
• Excellent communication and stakeholder management skills
• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field
• Passion for AI technologies and building software in a positive, high-energy coding environment

Why Join Joyful?

• Be at the forefront of the AI revolution in stakeholder management
• Lead impactful projects with a culture of Vibe Coding—where high-quality engineering meets great team energy
• Work with a highly skilled and passionate team
• Enjoy significant growth opportunities in a rapidly scaling organization
• A culture that values innovation, ownership, and collaborative problem-solving
• Work from our beautiful office in Goa, combining cutting-edge tech work with a high quality of life

At Joyful, we believe strong technical leadership is key to making every interaction seamless, intelligent, and joyful. If you’re excited about solving complex technical challenges while mentoring teams to deliver exceptional products, we’d love to meet you!

Position: Manager/Head- Data Scientist/Machine Learning Engineer

• Algorithm Development: Develop cutting-edge algorithms and predictive models to enhance customer experience, optimize inventory management, and drive sales growth
• AI/ML Model Building: Utilize expertise in data science and machine learning to create scalable AI models specifically tailored for both online platforms and brick-and-mortar stores, aiming to improve operational efficiency and customer engagement.
• Ecommerce Optimization: Collaborate with cross-functional teams to implement data-driven solutions for personalized recommendations, demand forecasting, and dynamic pricing strategies to drive online sales and enhance customer satisfaction.
• Deep Learning & Image Recognition: Leverage advanced techniques in deep learning and image recognition to develop innovative solutions for product categorization, visual search, and inventory tracking, optimizing product discovery and inventory management.
• Python Development: Proficiency in Python programming is essential for designing, implementing, and maintaining robust and scalable machine learning pipelines and models, ensuring efficient deployment and integration into existing systems.

Qualifications and Experience:

• Bachelor’s/Master’s degree in Computer Science, Data Science, Statistics, or related fields.
• 3 to 4 years of hands-on experience in data science, machine learning, and deep learning, preferably within the ecommerce or retail sector.
• Proven track record of successful implementation of AI/ML models with tangible business impact.
• Strong proficiency in Python, along with familiarity with relevant libraries and frameworks (e.g., TensorFlow, PyTorch, scikit-learn).
• Experience working with image data, including feature extraction, object detection, and classification.
• Excellent problem-solving skills, ability to work independently, and communicate complex technical concepts effectively to diverse stakeholders.

Role: Sr Full Stack SW Developer

Location: Okhla, New Delhi

Experience: Minimum: 7 Years

In this role, the person will be responsible for developing and implementing solutions using React.js, Node Js, JSX, Expressand MySQL concepts, and workflows such as Redux, Flux, and Webpack. The candidate will also be responsible for profiling and improving front-end & back-end performance and documenting our codebase. A top-class React.js Developer should be able to design and build modern user interface components to enhance application performance.

Responsibilities

• Ability to translate Wireframes and PSD Designs into functional web apps using HTML5, React, Redux, JavaScript, TypeScript, Node.js, Express, JSX, and MySQL.
• Creating RESTful services with Node.js & MySQL.
• AWS (Amazon Web Services) development & services like EC2, CloudFront, S3, load balancer, etc.
• Architect scalable web architectures.
• Work in a cross-functional team to deliver a complete user experience.
• Create Unit and Integration tests to ensure the quality of code.
• Be responsive to change requests and feature requests.
• Mentor junior members of the team*
• Managing & Integrating Amazon Web Services*
• Managing 3rd party software tools & subscriptions*

Requirements

• Detail-oriented experience as a Full Stack Developer/Lead creating React, Redux, Node js and (RDBMS) MySQL-based solutions.
• Ability to work both independently and in collaborative teams to communicate design and build ideas effectively.
• Fluent knowledge of the latest HTML/CSS, JavaScript & Typescript standards, and best practices.
• Strong hands-on of Node.js, Express server, and RESTful web APIs.
• Strong Hadson of MySQL or any other SQL-based RDBMS.
• Strong Hands-on in integrating AWS services into the application. AWS developer certificate will be a plus but not mandatory.
• Solid understanding of HTTP protocol and how server-side code is processed on the client.
• Working knowledge of front-end optimization and performance techniques.
• Obsession with lean, clean, and organized front-end code.
• Cross-browser development and troubleshooting.
• Experience building Responsive websites for web, tablet, and mobile devices.
• Good understanding of overall web design including basic usability, accessibility, industry standards, architecture, and navigation.

CLIENT:MNC (WFO)

ROLE: PHP LARAVEL DEVELOPER

EXP: 3 TO 6 YEARS

LOCATION:BANGALORE.

NOTE:NOTE:Serving notice period (30days/immediate joiner.

Candidates from Bangalore location only apply.

Responsibilities:

 Discussing project aims with the client and development team.

 Designing and building web applications using Laravel.

 Troubleshooting issues in the implementation and debug builds.

 Working with front-end and back-end developers on projects.

 Testing functionality for users and the backend.

 Ensuring that integrations run smoothly.

 Scaling projects based on client feedback.

 Recording and reporting on work done in Laravel.

 Maintaining web-based applications.

 Presenting work in meetings with clients and management.

Requirements:

 A degree in programming, computer science, or a related field.

 4+ years of Experience working with PHP, and Laravel, performing unit testing, and

managing APIs such as REST.

 A solid understanding of application design using Laravel.

 Knowledge of database design and querying using SQL.

 Proficiency in HTML and JavaScript.

 Practical experience using the MVC architecture.

 A portfolio of applications and programs to your name.

 Problem-solving skills and critical mindset.

 Great communication skills.

 The desire and ability to learn.

• Familiarizing yourself with all products and services offered by our company.
• Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.
• Attending networking activities to research and connect with prospective clients.
• Maintaining meaningful relationships with existing clients to ensure that they are retained.
• Suggesting upgrades or added products and services that may be of interest to clients.
• Crafting business proposals and contracts to draw in more revenue from clients.
• Negotiating with clients to secure the most attractive prices.
• Equipping staff with the technical and social skills needed to enhance sales.
• Reviewing clients' feedback and implementing necessary changes.
• Remaining in tune with trends in consumption to ensure that our offerings remain relevant.

• Degree in marketing, business administration, or similar.
• Extensive sales experience.
• Intuitive and insightful, particularly regarding human behavior.
• Ability to generate revenue by identifying pain points and suggesting suitable products or services.
• Professional yet affable disposition.
• Neat, well-groomed appearance.
• Great networking skills.
• Excellent written and verbal communication.
• Resourceful, with outstanding research skills.
• Emboldened by challenges.

Write and post technical job descriptions

Source potential candidates on niche platforms, like LinkedIn

Parse specialized skills and qualifications to screen IT resumes

Perform pre-screening calls to analyze applicants’ abilities

Interview candidates combining various methods (e.g. structured interviews, technical assessments and behavioral questions)

Coordinate with IT team leaders to forecast department goals and hiring needs

Craft and send personalized recruiting emails with current job openings to passive candidates

Participate in tech conferences and meetups to network with IT professionals

Compose job offer letters

Onboard new hires

Promote company’s reputation as a great place to work

Conduct job and task analyses to document job duties and requirements

Keep up-to-date with new technological trends and products

The ideal candidate is a highly resourceful and innovative developer with extensive experience in the Laravel framework. We use GIT for version control and the candidate must have experience in working in a team environment using tools like Github, Gitlab, etc. 

• Perform a mix of maintenance, enhancements, and new development as required.
• Work cross-functionally to convert business needs into technical specifications.
• Help with database and backend architecture. 
• Create API endpoints

Required Qualifications:

• 2+ years of experience in web development and software design
• Expertise in Laravel Framework, and MySQL databases.
• Working knowledge of GIT and Github.
• Experience with creating REST-based API endpoints

What you will be working on?

You'll be a part of the core team and will be working with the founders in building and iterating upon the core product.

How you can grow with us?

• Will be working on the bleeding edge technologies of IoT which are not usually accessible to software engineers.

• Will get exposure to IoT Hardware and Industrial Infrastructure.

• Will get to deliver on-time, quality software in the challenging domains of Energy/IoT/Automation.
  
  

We appreciate the following traits!

• Will be dealing with the web app, mobile app, frontend, backend, etc. So, you need to be flexible in getting the work done.

• Need not be proficient in all of these but you can trump any of this by being a quick learner and a hard worker.

• Should be familiar with the transition from the development phase to the deployment phase.