
Title: QA Tester
Location: Remote (India)
Shift: US Shift (Full-time)
Experience: 6 months–2 years
About Master-O
Master-O is a gamified microskill learning and sales enablement platform designed to help frontline teams learn faster, perform better, and stay motivated. Powered by AI and game mechanics, we work with enterprise clients to drive real behavior change at scale — not just content consumption.
As we continue to scale our B2B SaaS platform globally, quality, reliability, and user experience are non-negotiable. We’re looking for a detail-obsessed QA Tester who enjoys breaking things and cares deeply about seamless product experiences.
Key Responsibilities
🔍 Quality Assurance & Testing
- Perform functional and exploratory testing across the Master-O platform
- Identify, log, track, and validate bugs with expected behavior
- Test gamification flows such as quizzes, leaderboards, rewards, challenges, and progress tracking
- Collaborate closely with Product Managers and Developers to understand requirements and edge cases
- Ensure UAT releases meet quality benchmarks before production deployment
- Validate fixes and ensure no regressions post-release
💬 Customer Support (Freshchat)
- Handle Freshchat queries from end users during US business hours
- Troubleshoot platform issues, clarify product behavior, and escalate bugs when required
- Maintain high SLA adherence for response and resolution times
- Act as the bridge between users and the product team by sharing recurring issues and insights
- Document FAQs, common issues, and resolutions to improve support efficiency
Required Skills & Experience
- 6 months–2 years of full-time experience in QA/testing roles
- Experience testing B2B SaaS platforms (strongly preferred)
- Familiarity with testing gamified products, learning platforms, or interactive applications
- Experience using bug tracking tools (Jira or similar)
- Excellent attention to detail and a strong user-first mindset
- Clear written communication skills (especially while logging bugs and handling chat support)
- Comfortable working US shift timings in a remote setup
What You’ll Love About Working at Master-O
- Work on a high-impact, gamified product used by enterprise sales teams
- Direct ownership of product quality and user experience
- Remote-first culture with real accountability and trust
- Opportunity to collaborate with global clients and users
- A fast-growing product environment where your voice actually matters

About Master-O
About
At Master-O®, our mission statement is to "Elevate Customer Interactions."
Our frontline readiness platform ensures reps are continuously upskilled while having the right tools to engage, assist & convince customers in the flow of the conversation. This assistance through sales enablement builds your brand’s and your rep’s credibility for the customer, thereby increasing sales conversions & boosting the rep’s confidence.
Master-O® has powered several sales transformation & frontline readiness initiatives for commercial leaders across industries. Through bite-sized & interactive gamified microlearning called Microskills, Master-O® equips sales managers with actionable insights to coach, engage, and upskill their frontline teams.
Powered by an AI-enabled sales coaching tool, sales leaders can reimagine their sales coaching, capability development & enablement approach and realign it with performance metrics.
With Master-O’s user-friendly authoring tool, training & marketing content can be repackaged 70% faster than traditional tools while making it more engaging and repetitive to use. The platform integrates effortlessly with existing LMS, CRM, ERP or HRMS platforms, streamlining deployment and adoption while enhancing digital readiness in your organization.
Trusted by over 400,000 frontline reps across industries like Automotive, Banks & Insurance, Pharma, FMCG, Retail and more, Master-O® empowers organizations to build an engaged & capable frontline workforce.
The result is an improved and differentiated customer interaction, higher sales conversions and sustainable business growth, all driven by a confident, engaged and well-prepared frontline team.
Tech stack
Candid answers by the company
Gurugram
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🚀 Hiring: QA Engineer (Manual + Automation)
⭐ Experience: 3+ Years
📍 Location: Bangalore
⭐ Work Mode:- Hybrid
⏱️ Notice Period: Immediate Joiners
(Only immediate joiners & candidates serving notice period)
💫 About the Role:
We’re looking for a skilled QA Engineer You’ll ensure product quality through manual and automated testing across web, mobile, and APIs — working with tools and technologies like Postman, Playwright, Appium, Rest Assured, GCP/AWS, and React/Next.js.
Key Responsibilities:
✅ Develop & maintain automated tests using Cucumber, Playwright, Pytest, etc.
✅ Perform API testing using Postman.
✅ Work on cloud platforms (GCP/AWS) and CI/CD (Jenkins).
✅ Test web & mobile apps (Appium, BrowserStack, LambdaTest).
✅ Collaborate with developers to ensure seamless releases.
Must-Have Skills:
✅ API Testing (Postman)
✅ Cloud (GCP / AWS)
✅ Frontend understanding (React / Next.js)
✅ Strong SQL & Git skills
✅ Familiarity with OpenAI APIs
About the company:
At Estuate, more than 400 uniquely talented people work together, to provide the world with next-generation product engineering and IT enterprise services. We help companies reimagine their business for the digital age.
Incorporated in 2005 in Milpitas (CA), we have grown to become a global organization with a truly global vision. At Estuate, we bring together talent, experience, and technology to meet our customer’s needs. Our ‘Extreme Service’ culture helps us deliver extraordinary results.
Our key to success:
We are an ISO-certified organization present across four distinct global geographies. We cater to industry verticals such as BFSI, Healthcare & Pharma, Retail & E-Commerce, and ISVs/Startups, as well as having over 2,000 projects in our portfolio.
Our solution-oriented mindset fuels our offerings, including Platform Engineering, Business Apps, and Enterprise Security & GRC.
Our culture of oneness
At Estuate, we are committed to fostering an inclusive workplace that welcomes people from diverse social circumstances. Our diverse culture shapes our success stories. Our values unite us. And, our curiosity inspires our creativity. Now, if that sounds like the place you’d like to be, we look forward to hearing more from you.
Technical skills needed
- Experience in QA (manual) for 12+ years
- Experience of testing web applications
- Experience of testing web-services: RESTExperience of testing web-services: REST
- Experience with Playwright
- Good understanding of version control and release management processes
- Good understanding of software development life cycle
- Knowledge of test design techniques
- Knowledge of SQL
- Good understanding of client server architecture
- Good written and spoken English skills (intermediate level)
Soft skills needed
- Cooperative and flexible team player
- Proactive and result-oriented person.
Good to have:
- Experience in testing complex applications that include integrations with different 3rd parties (APIs, etc);
- Experience with: JIRA, TestRail, Postman, Fiddler, Swagger
Responsibilities
- Manual testing of web applications (functional, contract, integration, end-to-end testing), including applications integrated into Point-of-Sale, integrated with 3rd parties APIs and applications.
- Execution of regression and smoke tests;
- Creation of testing documentation;
- Participation in internal meetings (sprint plannings, groomings, daily stand-ups, etc), external demos and meetings with stakeholders, customers and partners.
- Maintenance of testing environments;
- Assistance in production issues trouble shoot;
- Generation of great ideas and improvements for our products (this is always welcomed in out team).
Project Description:
Wireless Standard POS (Point-Of-Sales) is a retail management solution for the Telecom Market.
It provides thousands of retailers with features and functionalities they need to run their businesses effectively with full visibility and control into every aspect of sales and operations.
It is simple to learn, easy to use and as operation grows, more features can be added on.
Our system can optimize and simplify all processes related to retail in this business area.
Few things that our product can do:
- Robust Online Reporting
- Repair Management Software
- 3rd Party Integrations
- Customer Connect Marketing
- Time and Attendance
- Carrier Commission Reconciliation
As a member of B2B Soft’s QA Team you will collaborate closely with our great Development teams and work with several different testing directions including embedded, web, desktop and mobile.
- We are looking for a versatile, highly professional, disruptive, and focused individual who pays attention to detail and has an eye for quality delivery. The individual must have team collaboration skills and be an active listener and communicator; someone who'd come not just with problems but suggestive solutions.
Candidate Profile
- Bachelors / Masters in Computer Science
- Excellent communication and presentation skills
- The candidate should also have knowledge of the industry and ability to work under pressure
- An indefatigable person with high self-esteem and perspicacious nature is that kind of person
- who will thrive in this role
Required Skills
- Must have worked in an environment where they know when to perform what kind of testing; say smoke, regression, integration, sanity
- Must have test plan, strategy, cases development experience.
- Knowledge on Android/iOS app testing (usage of Debugging tools relevant is added bonus)
- Must know to prioritize work items based on the business need
- Knows how to handle tough timelines situations and not compromise quality.
- Must have experience in product management methodology such as agilenon-process oriented environment
- Should have experience in any of the ALM tools such as TFS JIRA or even be open to build application reporting structure in excel.
- Analyzing the requirements from clients
- Analyzing and executing Test Cases
- Run Re-Tests and Regression Tests.
- Develop & Run Release Tests
• Manual testing experience in Web and Mobile application
• Have worked in Agile projects
• Familiar with test documentation such as test plans, test cases, test matrices, check lists etc
• Familiar with smoke tests, regression testing, functionality, integration testing, defect logging
• Having experience of automation testing (Selenium / Appium etc) will be a major plus
• Able to work in a startup environment will be a major plus.
Job Description :
Design test plans, write test cases, review functional requirement documentation, and present test strategies for team review
- Conduct integration, regression, ad-hoc, and edge-case testing as part of release cycles
- Analyze complicated software system and design a strategy to test this system
- Understand and represent customer needs in product feedback discussions
- Participate in release management and post deployment testing
- Work closely with developer team to ensure proper test coverage is done
- Documentation and Release cycle
Job Profile Requirement :
Experience of testing web applications, mobile applications.
- Knowledge of Responsive Testing
- Working knowledge of functional, GUI, Performance and Regression testing
- Strong knowledge of QA procedures, principles, and tools.
- Strong verbal and written (technical) communication skills to explain bugs and other issues identified and produce bug reports, documentation and feedback to both product owners and software developers.
- Ability to work in an environment of perfection and compliance to web standards and high design quality benchmarks.
- Strong organisational and time management skills - know what you need to do, and DO IT!
We're looking for a QA Engineer to help with manual testing as well as introduce automation to our processes where possible. Candidates will need to be familiar with and able to write scripts, set up automation processes, and familiarise themselves with the products we build (web and mobile apps).
- The role will also require you to document test cases with an understanding of what the product does and how the end-user might approach it.
- Understand functional and non-functional testing requirements of web and mobile applications.
- Document functional testing scenarios and cases, for manual testing of API functionality using Postman and manual testing of User Interface elements (web, mobile, and mobile web)
- Identify or create data for testing
- Execute test cases and record status
- Log defects identified and track them through retesting and closure
- Debug using ADB commands and tools like Charles Proxy to primarily identify the root cause of failures.
Skill:
- Good understanding of mobile and web applications functionality
- Good understanding of how APIs work functionally
- Strong knowledge of software QA methodologies, tools, and processes
- Experience in writing clear, concise, and comprehensive test plans and test cases
- Hands-on experience with both white box and black box testing
- Non-functional testing of mobile applications including but not limited to battery analysis, GPU overdraw, responsiveness, etc.
Our client is a revolutionary Educational services platform, that brings in innovation and expertise in their ways of learning. Awarded as one of the best Google apps of 2017, the app provides students with a variety of online courses that cover K12 subjects, Entrance exams, Engineering and Finance stream topics, as well as Self-help notes.
Their unique and simple AI based site and app feature 500+ courses, nearly a lakh videos and tests, and also imparts strength and weakness analysis for the students to improve their knowledge base. The 5 yr old organisation is one of the most loved ed-tech platforms that reaches more than 4.5 million registered users.
- Creating and maintaining test plans as the product grows in functionality
- Researching, designing, and implementing the automation framework for tests
- Creating processes around the entire testing workflow, all the way from test case management, test data creation, automatic bug captures, test progress measurement etc.
- Defining test specifications for functional, integration and performance testing.
- Collaborating with the development team in continuous build & deployment process
- Reporting test coverage and participating in troubleshooting
- Creating optimal test strategy (including functional, non-functional, analytics and automation) and test plans for both short term and long term projects.
- Editing Job Description
- 2-5 years of experience working in a product based startup/company
- Understand the creation and implementation of test cases for immediate test scenarios and long term test case strategies.
- BE/B.Tech from Tier 1 college (Computer Science/Relevant Degree) or great set of experience of working in startup(s)/product based companies.
- Knowledge of automation tools like Selenium suite of Tools (Selenium IDE, Selenium RC, Selenium Web Driver and Selenium Grid)
- Experience in testing both Android & iOS, as well as the website
- Experience in establishing/managing small teams and setting up best practices across engineering units ensuring perfect releases each time.
- Good understanding of the user experience as well as ensuring a seamless product journey for users.
- Should be able to understand requirements and test algorithms accordingly.
- Strong analytical and troubleshooting skills.
- Should be resourceful, innovative and inventive.
- Creative in approaching the problems following different approaches, mindset, devices, environment, etc.
- Know how to prioritize things on the basis of their impact on the product & the company.
- Empathy towards students to understand the problem or take regular feedback for product improvement.
- Quality of keeping pace while working in dynamic atmosphere
- Great skills to communicate with the team and also articulate them for the internal documentation within the team members.
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