Software Tester

JOB DETAILS:

- Job Title: QA Team Lead

- Industry: SAAS

- Experience: 8-10 years

- Working Days: 5 days/week

- Job Location: Surat

- CTC Range: Best in Industry

Required Skills: QA Process Setup & Strategy, Team Leadership & People Management, Manual Testing Expertise (SaaS Focused), QA Tools & Bug Tracking Proficiency

Criteria:

1. Must have 8–10 years of QA experience in B2B SaaS.

2. Must have 3–5 years of experience as a QA Lead or QA Manager (leading and managing a QA team).

3. Must have strong hands-on manual testing experience (UI/UX + API testing).

4. Must be able to set up QA processes from scratch for SaaS products.

5. Must be proficient in test planning, writing test cases, and managing full QA cycles.

6. Must have strong knowledge of regression, smoke, and sanity testing.

7. Must have experience using ClickUp, JIRA, or similar tools for test case and bug management.

Description 

Profile Overview:

We are looking for a skilled and hands-on QA Team Lead to manage our Quality Assurance team and help improve the overall product quality. This role includes both leadership and practical testing responsibilities. The ideal candidate should be able to set up strong QA processes from scratch, guide the QA team, and ensure smooth and successful product releases. Experience in B2B SaaS, especially in the hospitality industry, will be a plus.

Roles & Responsibilities:

1) Quality Strategy & Process Setup

• Create and follow the best QA practices for our hospitality SaaS products.
• Set up manual and automation testing systems from the ground up.
• Manage the full QA process — from understanding requirements to testing and final sign-off before release.

2) Team Leadership & Management

• Lead and support the QA team members in their day-to-day work.
• Organize training to help the team improve their skills.
• Manage team workload and assign tasks effectively across different projects.

3) Testing & Execution

• Read product and technical documents to plan testing.
• Write detailed test plans, test cases, and checklists.
• Manage all testing stages including regression, smoke, and sanity tests.
• Verify fixes and issues after updates go live.

4) Tool & Workflow Management (ClickUp)

• Use ClickUp or similar tools to manage test cases, bugs, and team tasks.
• Define rules for bug severity and manage the bug tracking process.

5) Automation (Optional but Preferred)

• Automate repetitive tests like regression or smoke tests.
• Use tools such as Selenium, Cypress, or Playwright if possible.

6) Cross-Team Collaboration

• Work closely with Product Managers, Developers, and Support teams.
• Be the final checkpoint for product quality before release.

7) Reporting & Metrics

• Track QA performance — number of bugs, test coverage, and more.
• Share regular updates and reports with leadership.

Key Skills Needed:

• Experience leading QA teams and setting up QA processes.
• Strong knowledge of SaaS products and manual testing.
• Some experience with test automation tools is preferred.
• Comfortable using tools like ClickUp, JIRA, or similar.
• Good at problem-solving and attention to detail.
• Strong communication and teamwork skills.

Requirements:

• 8–10 years of overall QA experience in B2B SaaS companies.
• 3–5 years in a QA lead or manager role.
• Hands-on experience with manual testing, UI/UX testing, and API testing.
• Knowledge of automation tools like Selenium, Cypress, or Playwright (preferred).
• Experience using project management tools like ClickUp or JIRA.
• Good written and spoken communication skills.

Job Description:

We are looking for a skilled Manual Tester / Test Engineer with 2-4 years of experience to join our dynamic team. The ideal candidate should have a strong understanding of testing methodologies and be able to ensure the quality and performance of our software applications. Exposure to Python full-stack applications will be considered a strong advantage.

Key Responsibilities:

· Design, develop, and execute manual test cases to validate product functionality.

· Collaborate with the development team to identify and resolve bugs and performance issues.

· Analyze test results and communicate them effectively to stakeholders.

· Perform regression, integration, system, and UAT testing.

· Ensure the overall quality of the product by identifying gaps and improvement areas.

· Document test processes, test plans, and test case results.

· Knowledge of Python FullStack Application.

· Work closely with developers, business analysts, and project managers to ensure seamless project delivery.

Qualifications:

· Bachelor's degree in Computer Science, Engineering, or a related field.

· 2-4 years of experience in manual software testing.

· Strong knowledge of software testing life cycle (STLC) and defect life cycle.

· Proficient in writing clear and concise test cases, test plans, and bug reports.

· Experience with bug tracking tools (e.g., JIRA, Bugzilla, etc.).

· Familiarity with Agile/Scrum methodologies.

· Basic knowledge of Python and full-stack applications is an advantage.

· Excellent communication and analytical skills.

· Ability to work both independently and in a team environment.

· Preferred Skills:

· Some exposure to Python full-stack applications (Django, Flask, etc.).

· Understanding of RESTful APIs and backend/frontend testing.

· Familiarity with automation tools like Selenium (bonus but not mandatory).

About Phi Commerce

Founded in 2015, Phi Commerce has created PayPhi, a ground-breaking omni-channel payment processing platform which processes digital payments at doorstep, online & in-store across variety of form factors such as cards, net-banking, UPI, Aadhaar, BharatQR, wallets, NEFT, RTGS, and NACH. The company was established with the objective to digitize white spaces in payments & go beyond routine payment processing.

Phi Commerce's PayPhi Digital Enablement suite has been developed with the mission of empowering very large untapped blue-ocean sectors dominated by offline payment modes such as cash & cheque to accept digital payments.

Core team comprises of industry veterans with complementary skill sets and nearly 100 years of global experience with noteworthy players such as Mastercard, Euronet, ICICI Bank, Opus Software and Electra Card Services.

Awards & Recognitions:

The company innovative work has been recognized at prestigious forums in short span of its existence:

• Certification of Recognition as StartUp by Department of Industrial Policy and Promotion.
• Winner of the "Best Payment Gateway" of the year award at Payments & Cards Awards 2018
• Winner at Payments & Cards Awards 2017 in 3 categories - Best Startup Of The Year, Best Online Payment Solution Of The Year- Consumer And Best Online Payment Solution Of The Year-Merchant,
• Winner of NPCI IDEATHON on Blockchain in Payments
• Shortlisted by Govt. of Maharashtra as top 100 start-ups pan-India across 8 sectors

About the role:

We are seeking an experienced and dynamic QA Manager to lead our quality assurance team in delivering high-quality software products for our organization. The ideal candidate will have a strong background in manual and automation testing, with hands-on experience in SQL, UNIX commands, STLC/SDLC, and managing QA for critical financial systems. You will be responsible for test strategy creation, resource planning, stakeholder communication, and ensuring process adherence to deliver robust and secure systems.

Key Responsibilities:

Team & Test Management

• Lead and manage a team of manual and automation testers, providing guidance, mentorship, and performance feedback.
• Define and execute test strategies and plans for each product release in alignment with business goals and timelines.
• Oversee test case design, execution, and test data management to ensure full coverage across all functionalities.
• Plan and manage QA deliverables in coordination with release and sprint planning.

Process & Quality Oversight

• Ensure compliance with STLC, SDLC, and Defect Management processes.
• Maintain and manage QA environments, ensuring they are up-t-date and aligned with production-like conditions.
• Implement best practices and continuously improve QA processes for efficiency and quality

Stakeholder & Communication Management

• Serve as a primary point of contact for all QA-related updates across internal teams and external partners.
• Provide regular DSR (Daily Status Reports) and WSR (Weekly Status Reports) to stakeholders.
• Communicate effectively with both technical and non-technical stakeholders regarding quality issues, risks, and expectations.

Technical Responsibilities

• Work with SQL for data validation and backend testing.
• Use UNIX commands for system checks, log analysis, and troubleshooting.
• Collaborate closely with developers, product managers, and release engineers to ensure high-quality deliverables.

Required Skills & Experience:

Technical Skills:

• Strong hands-on experience with SQL and UNIX/Linux commands.
• Proficient in manual test case creation and automation testing processes.
• Good understanding of QA tools like JIRA, TestRail, Confluence, and defect tracking systems.
• Knowledge of test automation frameworks and scripting languages (optional but a plus).

Domain Expertise:

• Solid understanding of payment systems, including ATM, E-commerce transactions, settlement, and reconciliation workflows.
• Experience in testing APIs, transaction flows, chargebacks, refunds, and financial reporting systems.

Leadership & Soft Skills:

• Proven experience in leading QA teams and managing test resources effectively.
• Strong analytical and problem-solving skills to identify root causes of defects and quality issues.
• Excellent communication and interpersonal skills for effective collaboration across teams and stakeholders.

Qualifications:

• 10+ years of total QA experience with at least 2 years in a QA leadership/ managerial role.
• Experience in fintech, banking, or payment processing environments is strongly preferred

• 1-3 years of experience or training received as a Software Tester for web and mobile applications or similar roles. #software testing
• Good knowledge of Test case preparation.
• Good written and verbal communication skills.
• Strong analytical and documentation skills to present findings to team members.
• Analyze client requirements for validity and feasibility
• Good logical thinking
• Execute all levels of testing - Software Tester - Manual testing
• Detect and track defects and inconsistencies

Responsibilities:

-       Conduct thorough manual testing of software applications across various functionalities.

-       Develop and maintain automated test scripts using MSTest framework.

-       Identify and report bugs and defects through a bug tracking system.

-       Analyze test results, diagnose issues, and collaborate with developers to resolve them.

-       Participate in code reviews to identify potential defects early in the development process.

-       Stay up-to-date with the latest QA methodologies and best practices.

-       Contribute to the improvement of existing testing processes and documentation.

-       Work effectively within an Agile development environment.

-       Clearly communicate test findings and recommendations to technical and non-technical audiences.

Qualifications:

-       Proven experience in manual testing methodologies (e.g., black-box testing, exploratory testing).

-       Expertise in developing and maintaining automated test scripts using MSTest.

-       Strong understanding of software development lifecycle (SDLC) and Agile methodologies.

-       Excellent analytical and problem-solving skills.

-       Ability to prioritize tasks, manage time effectively, and meet deadlines.

-       Strong written and verbal communication skills.

-       Experience with API testing is a plus.

-       Familiarity with other automation frameworks (e.g., Selenium) is a plus.

We are seeking a talented QA automation engineer to design testing procedures for our software applications. In this role, will be responsible for analyzing the functionality of applications and designing automated tests to validate their performance. You will also be required to identify bugs, install databases, and collaborate with the software design team.

To ensure success as a QA automation engineer, you should have advanced programming skills, a keen eye for detail, and excellent project management skills. A skilled QA automation engineer can design and write efficient test procedures for every software application.

QA Automation Engineer Responsibilities:

• Meeting with the software design team to discuss verification protocols.
• Identifying software application weaknesses and target areas.
• Sketching out ideas for automated software test procedures.
• Reviewing software bug reports and highlighting problem areas.
• Writing automation scripts and implementing software applications.
• Designing and installing software databases.
• Troubleshooting automation software and finalizing system procedures.
• Identifying quality issues and creating test reports.
• Collaborating with the design team to solve application faults.

QA Automation Engineer Requirements:

• Bachelor’s degree in computer science, software engineering, or a similar field.
• Previous experience working as a QA automation engineer.
• Advanced programming skills including automation systems and databases.
• Must have worked on Selenium,Cucumber,Maven
• Familiarity with programming script languages including Java and VBScript.
• Excellent analytical skills.
• Detailed knowledge of application functions, bug fixing, and testing protocols.
• Good written and verbal communication skills.
• Strong attention to detail.
• Good project management skills.

About the Role

We are looking for a Quality Assurance (QA) engineer to develop and execute exploratory and automated tests to ensure product quality. QA engineer responsibilities include designing and implementing tests, debugging, and defining corrective actions. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)

Responsibilities

Excellent command of Manual Testing and Automation Testing (Any tool).

Good knowledge of UI automation using Selenium or equivalent

Good knowledge in writing advanced SQL queries and data validation techniques Solid knowledge of SDLC and STLC concepts, Functional Testing

Fundamentals Good Experience of working in an Agile environment

and Expected skillset (Good to have)

Experience working with defect management tools like JIRA Well versed with all types of testing artifacts.

• Testing and assuring high quality performance of applications
• Writing clear and maintainable high-quality automation code
• Reporting and validating bugs for all components
• Creating test plans and test cases
• Identifying opportunities for improvement and making constructive suggestions for change
• Staying up-to-date with developing technologies and showcasing them in your work

• Minimum 2 years experience in software testing
• Minimum 1 years of automation testing experience using Selenium and/or JavaScript based frameworks or equivalent
• Testing and assuring high quality performance of customer applications
• Writing clear and maintainable high-quality automation code
• Reporting and validating bugs for all components
• Creating test plans and test cases
• Identifying opportunities for improvement and making construc\tive suggestions for change
• Staying up-to-date with developing technologies and showcasing them in your work
• Leading a team of Quality Engineers is a plus