Software Testing

About us:

Hiver offers teams the simplest way to provide outstanding and personalized customer service. As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use. Hiver is used by thousands of teams at some of the best-known companies in the world to provide attentive, empathetic, and human service to their customers at scale. We’re a top-rated product on G2 and rank very highly on customer satisfaction. 

At Hiver, we obsess about being world-class at everything we do. Our product is loved by our customers, our content engages a very wide audience, our customer service is one of the highest rated in the industry, and our sales team is as driven about doing right by our customers as they are by hitting their numbers. We’re profitably run and are backed by notable investors. K1 Capital led our most recent round of $27 million. Before that, we raised from Kalaari Capital, Kae Capital, and Citrix Startup Accelerator. 

Opportunity:

We are looking for a QA Engineer whose key goals would be to drive software quality and reduce risks in our releases. This would involve doing both functional tests as well as building the automated tests for our CI systems. Expect lots of challenges and high levels of ownership and autonomy. Come up with testing procedures to validate functional, system, and performance requirements for new features Ensuring the quality of releases for the features by running the test cases and reporting them Write and maintain automated test suites for functional and performance testing Keep the manual test cases updatedParticipate in the product feature design and specification with Product Managers, UX engineers, and developers

What We are looking for?

• 2+ years of total experience in a QA role.
• Should be able to write quality test cases on the problem statement.
• 1+ years of experience in QA automation with any of the Selenium, Playwright or Webdriver.io etc.
• Knowledge of at least one high-level programming language like Python, Javascript, Java etc.
• Hands-on experience with Code version control systems like Git.
• Work with the Customer Support team to reproduce customer problems and provide solutions to customers.

Good to have skills?

• Experience with RESTful API testing tools like Postman and performance testing tools like JMeter.
• Hands-on experience with Build and Continuous Integration (CI) systems like Jenkins.
• Experience working with Linux/Unix platforms and security aspects of testing is a plus.

As a Data Quality Engineer at PalTech, you will be responsible for designing and executing comprehensive test strategies for end-to-end data validation. Your role will ensure data completeness, accuracy, and integrity across ETL processes, data warehouses, and reporting environments. You will automate data validation using Python, validate fact and dimension tables, large datasets, file ingestions, and data exports, while ensuring adherence to data security standards, including encryption and authorization. This role requires strong analytical abilities, proficiency in SQL and Python, and the capability to collaborate effectively with cross-functional teams to drive continuous improvements through automation and best practices.

Key Responsibilities

• Create test strategies, test plans, business scenarios, and data validation scripts for end-to-end data validation.
• Verify data completeness, accuracy, and integrity throughout ETL processes, data pipelines, and reports.
• Evaluate and monitor the performance of ETL jobs to ensure adherence to defined SLAs.
• Automate data testing processes using Python or other relevant technologies.
• Validate various types of fact and dimension tables within data warehouse environments.
• Apply strong data warehousing (DWH) skills to ensure accurate data modeling and validation.
• Validate large datasets and ensure accuracy across relational databases.
• Validate file ingestions and data exports across different data sources.
• Assess and validate implementation of data security standards (encryption, authorization, anonymization).
• Demonstrate proficiency in SQL, Python, and ETL/ELT validation techniques.
• Validate reports and dashboards built on Power BI, Tableau, or similar platforms.
• Write complex scripts to validate business logic and KPIs across datasets.
• Create test data as required based on business use cases and scenarios.
• Identify, validate, and test corner business cases and edge scenarios.
• Prepare comprehensive test documentation including test cases, test results, and test summary reports.
• Collaborate closely with developers, business analysts, data architects, and other stakeholders.
• Recommend enhancements and implement best practices to strengthen and streamline testing processes.

Required Skills and Qualifications

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related discipline.
• Technical Expertise: Strong understanding of ETL processes, data warehousing concepts, SQL, and Python.
• Experience: 4–6 years of experience in ETL testing, data validation, and report/dashboard validation; prior experience in automating data validation processes.
• Tools: Hands-on experience with ETL tools such as ADF, DBT, etc., defect tracking systems like JIRA, and reporting platforms such as Power BI or Tableau.
• Soft Skills: Excellent communication and teamwork abilities, with strong analytical and problem-solving skills.

Why Join PalTech?

• Great Place to Work Certified: We prioritize employee well-being and nurture an inclusive, collaborative environment where everyone can thrive.
• Competitive compensation, strong learning and professional g

Location: Ahmedabad (Temporary WFH)

Designation: QA Engineer

Experience: Fresher to 3 Years

Salary: As per market standards

Responsibilities

1-Should have played a vital role in Setting up Automation Frameworks, Processes, and Standards.

2-Expert proficiency in automation scripting using Java or other scripting languages.

3-Experience in using automation tools like Selenium/Webdriver, Sikuli, Junit/JMeter, etc.

4-Good expertise in System, Regression, Smoke, Sanity, Ad-Hoc, Browser Compatibility, and Interface testing.

5-Prepare test case for Functional, Non-Functional, Integration and Usability, UI.

6-Experienced with a defect and bug tracking tools like Bugzilla, JIRA, etc.

7-Hands on experience in Test Planning, Test designing, and Test Execution, Defect Tracking & Defect Reporting.

8-Experience working in an agile development environment and scrum methodologies.

9- Involvement in setting up Test Environments, Requirements Management, Requirement Analysis.

10-Good understanding of database.

11-Should have experience in API testing.

12- Should have knowledge of payment gateway testing.

13- Good Knowledge of Performance Testing, Regression Testing, DataBase testing, Android Testing.

Qualifications

Education: B.E/B.Tech BCA/MCA

• Review and analyze system specifications
• Collaborate with QA Engineers to develop effective strategies and test plans
• Execute test cases (manual) and analyze results
• Evaluate product code according to specifications
• Create logs to document testing phases and defects
• Report bugs and errors to development teams
• Help troubleshoot issues
• Conduct post-release/ post-implementation testing
• Work with cross-functional teams to ensure quality throughout the software development lifecycle

• Proven 3+ years of experience as a Quality Assurance Tester or similar role
• Experience in project management and QA methodology
• Ability to document and troubleshoot errors
• Excellent communication skills
• Attention to detail
• Analytical mind and problem-solving aptitude
• Strong organizational skills.

Functional: Manual Functional Testing of Web and Mobile Applications, Writing Test Cases, Regression Testing, Data Verification, GIT & JIRA, Basic Automation Testing,
Testing feeds - Understanding of JSON and XML structures, Testing tools like Postman, Swagger & Charles Proxy, Browser Development Tools,GIT & JIRA.

Position description: 2+ years of hands on experience in testing.

Primary Responsibilities:

• To work closely with software developers and product planners to understand more about what the product is for, its key features and the intended audience
• Required to carry out a mix of key functional and non-functional tests such as Sanity, Regression, Load, Security and Deployment
• Required to plan test cases in consultation with the stake holders
• Required to document all bugs and findings of these tests and ensuring they are addressed

Required Skills:

Mandatory: Passionate about sports, Problem solving, Team player, Target & Result oriented.

• Managing the solving of problems concerning the test automation infrastructure
• Understand and maintain Test Automation Frameworks.
• Follow the coding standards and code walk through.
• Maintain Automation Standards and Processes documentation.
• Write automated test scripts under the direction of the Test Automation Lead.
• Ability to work independently on tasks / modules assigned related to automation
• Monitoring of and reporting on the progress of the test automation process
• Reporting on the quality of the test object
• Raise risks on time and provide alternate solutions to mitigate the risk
• Advice and support for the implementation of all types of tools