QA

Role: Manual Testing

Experience: 2.5- 4 yrs

Notice Period: Immediate Joiners

Location: Hyderabad (WFO)

Key Responsibilities

Execute comprehensive manual test cases for our e-commerce platform

Design and implement automated test scripts using Selenium or Playwright

Work with AI-based testing tools to enhance testing efficiency and coverage

Identify, document, and track bugs throughout the testing lifecycle

Collaborate with developers and product managers to resolve issues

Participate in sprint planning and review meetings

Create and maintain testing documentation

Requirements

Minimum 2+ years of hands-on software testing experience

Strong manual testing skills with attention to detail

Experience with test automation frameworks (Selenium or Playwright)

Familiarity with AI-based testing tools and approaches

Understanding of e-commerce platforms and their testing requirements

Excellent problem-solving and analytical skills

Strong communication and collaboration abilities

Experience with agile testing methodologies

Selection Process

Our hiring process involves practical assessment to ensure candidates have the hands-on experience we require:

Initial screening and interview

First-round technical assessment (practical task)

Technical interview

Second-round technical assessment (practical task)

Final interview

Note: Completion of the practical assessment tasks is mandatory for all candidates as we prioritize demonstrated skills and hands-on experience.

Understand product requirements and translate them into effective test cases.

Perform manual functional, regression, UI, and integration testing.

Conduct thorough API testing using tools like Postman or Swagger.

Perform database validation using SQL queries to verify data integrity.

Create, manage, and execute detailed test plans and test cases.

Log and track defects using tools like JIRA, Bugzilla, or Azure DevOps.

Participate in Agile ceremonies (daily standups, sprint planning, retrospectives).

Collaborate closely with the development and product teams to reproduce issues and validate fixes

Roles and Responsibilities :-

● Test the overall system using appropriate testing techniques and

instruments.

● Applying the appropriate test measurements and metrics in the product.

● Execute all levels of testing (Integration, Regression and Sanity).

● Design and develop automation scripts when needed.

● Detect and track software defects and inconsistencies.

Skill set required :-

● critical thinking and analytical skills to examine bug reports and prioritize

necessary tests

● Logical and creative mindset.

● Should be able to work on testing tools and technologies.

● Knowledge of Software Development Life Cycle

● Knowledge of Software Test Life Cycle

About Us

Rezo.AI is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.

How do we do it

Rezo's AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing customer-agent conversations across multiple channels including voice, email, chat/ Whatsapp, and social media, whilst coaching them.

Introduction:

We are looking for a knowledgeable, detail-oriented person to help us test our code. As a QA Tester, you will work alongside our engineering team to ensure that our code is top-notch. By performing tests on our code and communicating the results with our engineering team, you can help us produce the most effective products that delight our clients. Your expertise will be crucial to help us identify and resolve bugs, glitches, and any other issues.

Responsibilities:

In this role you will collaborate with the engineering team and shall be responsible for:

• Test new and existing features (units and integration) and report errors and failures

• Work collaboratively with the developing team to correct errors and participate in testing for product releases

• Gathering requirements

• Test automation and test methodology (ex: TDD or BDD)

• Expertise in Test case design and test case execution.

Qualifications:

• 2+ years of experience as a QA Manual Tester

• Experience in Manual testing dashboards and chatbots shall be a plus.

• Bachelor's degree in Computer Science or Engineering or college diploma in QA Testing

• Keen attention to detail

• Ability to solve complex problems

• Determination and tenacity to commit to the end when solving issues

• Defects triage and follow up on the defects fixes.

• Worked with the developers and the functional team

• Understanding of Business Logic

Time management

• Concise writing

• Flexibility

• Critical thinking skills

• Understanding of User Experience

Cultural fitment

Work at the heart of AI and customer engagement.

If you are fascinated by AI and looking to work with the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us.

Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.

Culture/Values

We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.

FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Visit our website: https://rezo.ai/ for more information

1. Building up and leading the Testing Team to the success of project
2. Defining the scope of testing within the context of each release / delivery
3. Deploying and managing resources for testing
4. Applying the appropriate test measurements and metrics in the product and the Testing Team
5. Planning, deploying and managing the testing effort for any given engagement.

Position: TEST LEAD

Job Description:

• 7+ years of experience in testing manual / automation.
• Experience in testing migration projects is Must.
• Ability to understand content migration testing requirements
• Ability to understand and define testing scope, risks, constraints, dependencies, and assumptions
• Engage with key users and stakeholders in defining testing requirements, approach, plan & validation
• Identify, document and validate source and target data requirements
• Work with key users and stakeholders to identify and resolve data issues
• Good written and verbal communication skills, with the ability to communicate technical terminology to people with limited or no technical understanding
• Ability to work in tight deadlines
• Status reporting to senior management and stake holders

Skills and Experience

• Designing test plans, scenarios, scripts, and procedures. Executing tests on source code.
• Analyzing test results and reporting to the development team.
• Working with the development team to correct bugs and errors
• Preferred: Insurance or BFSI domain experience
• Testing experience of Insurance products like PAS / Policy Admin System, Billing, Claims
• AINS Certification a plus
• 5-8 Years of Experience required.

1.      Prepare Test Cases

2.      Conduct self, peer review

3.      Update test cases after reviewing the comments

4.      Conduct testing in the required environments

5.      Record Test observations

6.      Log Defects

7.      Verify defect fixes

8.      Provide status to Test Lead.

9.      Knowlegde of   Java or .Net