PortOne
https://portone.io/global/enAbout
PortOne is re−imagining payments in Korea and other international markets. We are a Series B funded startup backed by prominent VC firms Softbank and Hanwa Capital
PortOne provides a unified API for merchants to integrate with and manage all of the payment options available in Korea and SEA Markets - Thailand, Singapore, Indonesia etc. It's currently used by 2000+ companies and processing multi-billion dollars in annualized volume. We are building a team to take this product to international markets, and looking for engineers with a passion for fintech and digital payments.
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Jobs at PortOne
About PortOne
PortOne builds reliable financial and reconciliation infrastructure for global merchants and marketplaces. We work closely with platforms like Amazon, Shopee, Shopify, Rakuten, and more to help businesses manage payments, settlements, and operational workflows at scale.
We’re a fast-growing team that values ownership, execution, and clarity.
Role Overview
We are looking for an Operations Executive to support day-to-day client operations and account management. This role is ideal for early-career professionals who want hands-on exposure to client handling, operational processes, and fintech/marketplace ecosystems.
You’ll work closely with internal product, tech, and finance teams while ensuring smooth operations for our merchants.
Key Responsibilities
- Support client onboarding and ongoing account operations
- Track and manage operational workflows across marketplaces and merchants
- Coordinate with internal teams to resolve data, reconciliation, and operational issues
- Monitor reports, dashboards, and operational metrics
- Follow up on pending tasks, issues, and client requests
- Maintain accurate documentation and operational records
Must-Have Skills
- Strong written and verbal communication
- Good attention to detail
- Basic understanding of operations / account management
- Comfortable working with spreadsheets (Excel / Google Sheets)
- Ability to manage multiple tasks and follow up independently
Good-to-Have Skills
- Experience in client operations, support, or account management
- Exposure to fintech, payments, e-commerce, or marketplaces
- Basic data handling or reporting experience
- Familiarity with tools like Slack, Notion, Jira
Who Should Apply
- Fresh graduates or professionals with up to 2 years of experience
- Candidates looking to build a career in operations, client management, or fintech
- Self-driven individuals comfortable working in a remote-first startup
- People who enjoy structured work with real ownership and accountability
What You’ll Get
- Remote-first work culture
- Direct exposure to global merchants and platforms
- Fast learning curve and growth opportunities
- Opportunity to work closely with senior leadership
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