SurveyHeart LLP
https://surveyheart.com/About
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Jobs at SurveyHeart LLP
Job Title: Junior SaaS Sales Representative
Location: Hyderabad
About Us:
SurveyHeart is a versatile online platform designed to facilitate the creation and management of surveys, quizzes, forms, polls, and questionnaires. Our user-friendly interface is accessible via web browsers and dedicated mobile applications for both Android and iOS devices. We are committed to fostering a collaborative and growth-oriented environment where fresh talent can thrive.
Job Summary:
We are seeking a motivated and enthusiastic Junior SaaS Sales Representative to join our sales team. This entry-level position is ideal for individuals eager to start their career in software sales and contribute to SurveyHeart's growth. The successful candidate will engage with potential customers, understand their needs, and demonstrate how our solutions can benefit their operations.
Key Responsibilities:
Market Outreach:
- Identify and research potential clients through various channels, including online research, social media, and industry events.
- Reach out to prospects via phone calls, emails, and meetings to introduce our SaaS solutions.
- Participate in relevant events to generate leads and convert them into clients.
Customer Engagement:
- Connect with existing users to understand their needs, requirements, and pain points.
- Conduct product demos to showcase features and benefits to potential clients.
- Develop and maintain strong relationships with prospects to provide tailored solutions.
- Collaborate with the sales manager to develop proposals and presentations for clients.
Customer Success:
- Actively engage with customers to understand their business goals and help them achieve desired outcomes using SurveyHeart products.
- Assist customers in maximizing the utilization of the SurveyHeart products.
Happy Customers:
- Maintain regular communication with clients to monitor satisfaction, address concerns, and identify opportunities for upselling or cross-selling.
- Gather client feedback and collaborate with internal teams to drive continuous improvement of our products and services.
- Strive to achieve sustained and higher Net Promoter Score (NPS) and Customer Satisfaction (CSAT) scores.
Additional Responsibilities:
- Stay updated on industry trends and competitor offerings to effectively position our products.
- Maintain accurate records of all sales activities and client interactions in the CRM system.
- All other tasks that improve the customer satisfaction and revenue
Qualifications:
- Master's degree in Business, Sales, Marketing, or a related field.
- Excellent verbal and written communication skills.
- Basic understanding of software applications with the ability to learn new technologies quickly.
- Strong ability to build relationships and engage with clients effectively.
- Self-driven with a proactive approach to achieving individual and team goals.
- Prior experience or internships in SaaS sales is a plus but not mandatory.
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