Product Manager
GradRight is an ed-fin-tech startup focused on global higher education. Using data science, technology and strategic partnerships across the industry, we are enabling students to find the “Right University” at the “Right Cost”.
We are on a mission to aid a million students to find their best-fit universities and financial offerings by 2025. Our flagship product - FundRight is the world’s first student loan bidding platform. We helped disburse more than USD 40 million in loans in 2020-21, and are growing aggressively.
Brief:
Obsession with customer needs, passionate about customer experience and thrive on data - if you resonate with these, then we’d love to hear from you. As a product manager, you’ll be the voice of reason for our entire product ecosystem. You’ll join a fast-paced environment and work with cross-functional teams to design and deliver products aligned with the company’s vision and strategy.
Responsibilities:
- Collect and analyze customer needs, collaborate with key stakeholders to ideate and deliver compelling solutions that create incremental value for customers
- Create buy-in for product vision across all stakeholders
- Develop positioning strategies that can drive growth and improve market share
- Create and maintain detailed product requirements and roadmap
- Create and track product success metrics and use them to identify problems and opportunities to pursue
- Work with designers to build wireframes, validate and translate them into full-blown designs
- Collaborate with engineering teams to drive feasibility analysis and refine product requirements
- Work closely with engineering teams to deliver the roadmap while optimizing for time-to-market
- Own the design <> engineering teams hand-off, release timelines and work with business teams to plan and execute product launches
- Evaluate marketing and sales strategies to ensure that they are in line with product strategy
- Standardize the product design process and evangelize the same across all stakeholders
Requirements:
- At least 3 years experience as a product manager at a startup, with war stories to share
- Proven track record of managing all aspects of product development lifecycle
- Strong understanding of software development workflows and ability to work with top-notch engineering teams
- Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done
- Excellent written and verbal communication skills
- Strong presentational and public speaking skills
- Bias for experimentation and ability to ask the right questions
Good to have:
- Both B2C and B2B experience, preferably on marketplace-like initiatives
- Exposure to edTech and/or finTech domains
- Worked on products that addressed an international audience
- Worked on products that scaled to millions of users
Location: Hyderabad
Additional resources:
- Our team - https://gradright.com/team.html
- Customer testimonials - https://gradright.com/testimonials.html
About GradRight
Gradright is an ed-fin start-up aiming to foster accountability and create a long-lasting impact in global higher education using the power of technology, data science and collaboration. Our mission is to aid a million students in making rational and informed decisions about their universities and finances by 2025 and help them in pursuing their passion without unnecessary financial burden.
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Merito is a curated talent platform where we identify, assess, and connect candidates for matching job opportunities. We are working with the mission to change the way hiring is done. The company is founded by a team consisting of alumni from IIM Ahmedabad, McKinsey with more than 2 decades of experience in recruitment, training, and coaching.
Brief Description about the Role :-
- Responsibilities will include understanding requirements, helping to define a product vision and strategy, and working with engineers to execute it.
- Assume ownership of products of the portal including defining scope and developing requirements for new and advanced products as well as upgrades and progressive releases for existing products.
- The position is responsible for developing a variety of application-based products and features across all of the digital platforms (mobile devices, Web browser, connected TVs, etc.).
- Manage all aspects of the product lifecycle, including problem definition, product strategy/roadmap, customer needs, requirement/use case definition.
- Should be data obsessed. Derive insights from data and use the same for product improvements and iterations. Also educate cross functional teams with actionable derived from deep data insights.
- Strong Project Management execution skills are a given; including but not limited to creating clear roadmaps; cross-functional collaboration; relentless prioritization;
understanding the difference between experiment, MVP, and whole-product.
- Should be very hands-on and detail oriented. Constantly test his own products and write and define product specs and wireframes from scratch
- Structure, develop and enhance products to meet transactional requirements of Large Factories, local Corporates, Utility companies, Fleet operators, SME, Small Business units and Unorganised Business entities.
- A solid team player and a leader
The key deliverables are :-
- Responsible for managing and leading the complete product lifecycle
- Ability to lead a team and work cross functionally with other teams from- Engineering, Marketing, Buss Dev and Design
- Create Product flows, wireframes, and prototypes . Work with QA team to check all the corner cases possible for feature development
- Identify market requirements, create preliminary design concepts and drive the implementation of the overall product roadmap.
- Define business requirements and partner with tech teams to develop solutions that meet these requirements.
- Responsible for analyzing customer needs, competitive offerings and provide direction on best practices and emerging trends in relation to new age tech capabilities.
- Responsible for innovative feature conceptualization, designing wireframes, documenting PRDs to enhance site usability & profitability.
- Responsible for developing customer wire-frames and use cases and ensure optimal level of customer services
- Analyze all customer requirements and monitor requests and manage all defects in products for all monthly releases.
- Responsible for developing new UI designs using web technologies.
Educational Qualifications & Experience :-
- Graduates from Tier 1 institutes with experience of product management (preferably in an e-commerce/products industry)
-6-10 years of relevant experience in Product Management.
Skill sets :-
- Over obsessive understanding of the user on the internet.
- Product management experience, preferably in a large scale web environment. Experience of being in a start up will be an added plus.
- Hands on ability to execute independently.
- Strong strategy, analytical, and communication skills.
- Ability to solve complex issues to achieve objectives and deliver results on multiple projects in a complex, fast-moving environment.
- Strong business management and analysis skills. P&L experience a plus.
Core Competencies :-
- Ability to solve complex issues to achieve objectives and deliver results on multiple projects in a complex, fast-moving environment.
- Should understand the building of products in an internet space.
- Should have the sense for growing the product & also a business sense.
- Understanding of iOS and Android platform capabilities and familiarity with developer ecosystems Proven ability to work in cross-functional environments including sales, marketing, business management, customer support and engineering teams.
What you will do:
- Driving the entire vision and delivery of new products, features to keep the business relevant and competitive
- Conducting market and product research to identify potential features or releases
- Managing the roadmap, prioritizing product opportunities, refining feature ideas and maintaining existing features to drive business goals
- Maintaining and updating existing features
- Producing high-level product requirements, iterating with your design and engineering teams
- Engaging stakeholders in leadership, research, data and support
- Coordinating across teams to maintain product and strategy alignment
- Coordinating go-to-market strategies when launching a new product or feature
Desired Candidate Profile
What you need to have:- Bachelor degree in a relevant field or equivalent experience
- Technical background will be a plus
- 10+ years’ experience in fintech product management and market strategy
- Relevant experience in a Fintech Company, especially in the Payments, Digital Banking, Open banking and API banking
- Well-versed with Fintech Innovations in the South East Asian Market
- Proven track record of working with designers, engineers and various stakeholders to coordinate, plan, execute and track product releases from beginning to end
- Strong problem-solving skills and willingness to think outside the box and roll up one’s sleeves to get the job done
- High energy, hands-on, detailed-oriented and ability to work independently
- High degree of self-initiative
- Ability to think outside the box
- Good organizing skills
- Good communication and interpersonal skills
- Team handling skills
- Ability to work and thrive within a fast paced, culturally diverse and hands-on environment
Our client is an innovative Fintech company that is revolutionizing the business of short term finance. The company is an online lending startup that is driven by an app-enabled technology platform to solve the funding challenges of SMEs by offering quick-turnaround, paperless business loans without collateral. It counts over 2 million small businesses across 18 cities and towns as its customers. Its founders are IIT and ISB alumni with deep experience in the fin-tech industry, from earlier working with organizations like Axis Bank, Aditya Birla Group, Fractal Analytics, and Housing.com. It has raised funds of Rs. 100 Crore from finance industry stalwarts and is growing by leaps and bounds.
As the Product Manager - Partner Integrations,you will be required to work with the
partners in eCommerce and payments space.
What you will do:
- Working with product and tech team of the partners to build APIs, workflows and user journeys.
- Liaising with the partner teams to create different programs.
- Gathering requirements from stakeholders across the organization and translate them into product features and enhancements.
- Working with developers to build an API suite and SDKs.
- Conducting primary and secondary research, understanding market trends and analyzing large amounts of data to come up with insights to help drive the product roadmap.
- Possessing strong project management skills and ability to present work to executive staff.
- Maintaining and prioritizing the product roadmap in line with company goals.
- Tracking the product usage after release and maintaining/improving the product during its lifecycle.
- Assessing market competition by comparing the company & product to competitors & products.
- Keeping a track of ongoing development by conducting daily scrums.
- Being comfortable working in a startup environment with a learn fast, fail fast attitude.
What you need to have:
- Having at least 3 years of experience in product management domain.
- Graduate/PG degree in engineering or related quantitative field.
- Extra-ordinary data analysis skills.
- A never-ending desire to grow and learn.
- Experience in product management in Fintech is preferable.
- Graduate degree with a strong academic performance from a top tier university
- You can think in terms of the big picture but deliver on the details
- You have an instinct for great product design and are an advocate for new features with qualitative and quantitative reasoning
- You do whatever it takes to make your product and team successful, whether that means writing a testing plan, analyzing large data sets, or hunting down the root cause of a user’s frustration
- You can turn incomplete, conflicting, or ambiguous inputs into solid action plans
- You communicate with empathy, precision, and clarity
- You are technical enough to ask engineers good questions about architecture and product decisions alike
- Beyond just shipping new products, you obsess about continuous product improvement
- While we generally value attitude over skills, we expect that you’ve spent at least five years in a fast-paced product management role
What you will be doing:
- Grow an efficient, collaborative team of data scientists, data engineers, and BI developers by hiring, coaching, mentoring, and sharing feedback that preserves company culture and values
- Prioritize work for your team, making rational tradeoffs on priorities based on business constraints, ensuring on-time deliverables and high-quality solutions
- Working with our Engineering teams to improve and advance our development practices based on a data-driven and analytical approach
- Collaborate and maintain a high level of interaction and cooperation with technical and non-technical stakeholders across Gelato
- Partner closely with our product team and stakeholders to improve planning and prioritization
- Drive the analytics and data science roadmap in Gelato
- Work in European time zones
- Who you are
- MSMEx is a business advisory platform which connects Micro, Small & Medium Enterprises (MSMEs) & Start-ups with leading industry experts for professional advice & mentoring.
- Our goal is to bring world-class business management support in a micro advisory format to MSMEs at highly-affordable price points, so they can scale to their full potential faster with qualified guidance, expert mentoring and hand-holding.
- We take a customer-centric approach in our product development and measure our success using defined business metrics.
- We are a small team with diverse background & experiences. We work hard as a team - and appreciate the meaningful contribution of each other. We celebrate the journey and milestones and don- t wait for destination.
Responsibilities :
- Perform market research and competitive analysis
- Understand user needs, pain points & behaviour
- Develop & drive product direction and strategy
- Own the product roadmap, milestones and KPIs
- Collect & gather the requirements from different stakeholders to write PRDs & User
Stories.
- Define Acceptance Criteria & KPIs for each product feature
- Preparing Wireframes to explain the feature requirements to UI/UX Team
- Managing & Planning Sprints, Backlog & UAT
- Oversee product execution from inception to delivery
- Define and execute go-to-market plans /strategies along with marketing team
- Work with design, engineering, operations & marketing teams to set priorities & achieve the product and business goals
- Own the product tracking & analytics to gain insights for product iteration
Requirements:
What we are looking for:
- BE/BTech or MBA with relevant experience of 3-5 years
- Strong Analytical Skills with ability to formulate data driven decisions
- Own a track record of building interesting mobile products
JOB DESCRIPTION - PRODUCT MANAGER :
- Experience in Agile Product Development Process
- Exceptional Written & Verbal Communication Skills
- Cross-Functional Team Management
- A Team Player with an Entrepreneurial spirit
- Embrace change, and thrive in a fast-paced start-up environment
Tools:
- Project Management: JIRA, Slack etc
- Wireframing Tools: Framer etc
- Analytics: Google Analytics, Google Tag Manager, Facebook Analytics, Metabase, Tableau etc
- MS Office: Excel, Power Point, Word etc
Why MSMEx?
- You want to work directly with cofounders & serial entrepreneurs
- You love challenges and independently solve them
- You love to work in fast paced start-up environment
- You want fast paced growth in your career
Location: Preferred Mumbai in long run. For 2021 can work from anywhere.
The ideal candidate is comfortable understanding varied processes and requirements and is able to convert them to simple workflows. The candidate is a systems thinker and is able to understand how to build systems and also comfortable looking at data to make decisions and build business cases.
Responsibilities
- Work with key stakeholders to solve for the biggest impediments to scale
- Build a process that is easy to execute and monitor to handle the complexities of product success.
- Lower processing times and drive process excellence by building tools and processes that leverage intelligence and automation
Qualifications
- 4 years or more experience as a product manager or project manager is highly preferred
- Prior experience as a manager for a product is a must.
- Demonstrated ability to think both strategically and tactically, including the ability to formulate data-driven and result-oriented decisions.
- Ability to prioritize in an ambiguous environment.
- Exceptional interpersonal, communication (spoken and written) and influencing skills and an ability to navigate a complex and unstructured cross-functional environment.
Job Description :
- This role is responsible for Implementation, one of the most critical phases in a client's life cycle.
- We are looking for an experienced and driven Director, Implementation who is responsible for applying expert knowledge of implementation and large project processes while providing strategic direction to minimize time to first value for all customers.
- As the Director, Implementation, you will manage a growing team and develop processes and procedures for enterprise implementations.
Responsibilities :
- Take proactive ownership of regional implementation health.
- Create scalable processes and definitive scope around implementation services
- Implement systematic processes for tracking and reporting on the implementation status
- Maintain a highly skilled team of Implementation Managers and manage team allocation to maximize resources and output
- Direct the activities of the implementation team to meet client needs and create successful partnerships
- Lead team to complete process analysis, design/redesign of multiple workflows and processes to ensure that they are customer-focused, consistent, effective and efficient and in compliance with company standards
- Develops and manages all deliverables needed for effective implementation to include but not limited to: detailed project plan/timeline, action log, meeting notes, process/procedures and forms documentation, etc.
- Own execution of the roll-out within the allotted implementation timeframe
- Full ownership and accountability of customer satisfaction and on-time delivery throughout the Implementation phase
- Provide support to Account Executives & Sales Engineers during the Sales cycle
- Ability to speak knowledgeably on all technical integration options available within an implementation
- Facilitate hand-off from Sales to Implementation
- Connect regularly with all team members and provide strategic guidance, feedback on performance, and remediate as needed
- Monitor the progress of each account at a deeper level
- Ensure all metrics are accurate and up-to-date
- Advocate customer needs/issues cross-departmentally
- Understand and manage escalations efficiently and appropriately
- The first point of contact for all inquiries on project status from executive leadership
- Recognize risks and puts remediation plans in place, interfaces directly with clients escalates to exec level when needed
- Partner with global teams on solutions, process enforcement, and overall regional health
Qualifications :
- 15-18 years of experience working with global enterprise customers in software implementation or Project Management type role at a SaaS company
- 7-10 years experience in a supervisory or managerial role; People leadership of direct and indirect reports
- Bachelor's degree;
- Previous experience as a Manager, Implementation for enterprise software
- Proven track record of successful implementation with enterprise clients
- Highly developed project management skills
- Ability to influence and guide clients through complex implementations
- Strong leadership skills; ability to lead a group of diverse individuals in a high-performance team
- Demonstrated presentation and client-facing skills
- Superior presentation skills; experience with presenting to C-level Executives
- Experience in client services/operational roles and ability to effectively counsel clients and internal business partners
- Analytical skills to determine root causes and develop solutions
- Understanding of sales, marketing, client relations roles, and their interdependence
- Demonstrated ability to adapt to a fast-paced and changing the technical environment
- Self-starter seeks out challenges
- Flexible