Product Manager

Principal Enterprise GenAI / Agentic AI Architect - (Freelance) 

Positions: 1

Experience: Ideally 10–16 years overall, with significant recent hands-on GenAI/LLM architecture experience.

Mission

Own the end-to-end architecture across RAG, Agentic AI, enterprise integrations, model serving, security, evaluation, observability and production deployment.

This should not be a PowerPoint-only architect. We need someone technically deep enough to review code, challenge engineering decisions, troubleshoot RAG/agent behaviour and interact credibly with customer architecture/security/platform teams.

Mandatory capabilities

• Enterprise GenAI architecture
• Production RAG
• Agentic AI architecture
• Python
• LangGraph or comparable stateful orchestration
• Tool/function calling
• Human-in-the-loop workflows
• Vector databases
• Embeddings/reranking
• LLM/RAG/agent evaluation
• REST APIs/microservices
• Enterprise IAM
• RBAC/ABAC
• AI security and prompt-injection mitigation
• Kubernetes
• CI/CD and LLMOps/MLOps
• Enterprise observability

Highly desirable

OpenShift/OpenShift AI, NVIDIA NIM, KServe, NVIDIA GPU Operator, open-weight LLM deployment, ServiceNow, Splunk, Microsoft Graph and previous banking/financial-services experience.

Job description:

Location: Coimbatore

Company: Adhoc Softwares

Job Type: Full-time

Experience: 0–6 Months

Job Description

We are looking for a smart and enthusiastic Business Development Executive to support lead generation, client communication, and sales activities. Freshers with good communication skills are encouraged to apply.

Responsibilities

Generate leads through calls, emails, and LinkedIn

Explain company services to potential clients

Follow up with leads and schedule meetings

Maintain lead and client records

Assist in preparing proposals and reports

Skills Required

Good communication (English & Tamil)

Basic sales and marketing knowledge

Confidence in calling and client handling

Good coordination and follow-up skills

Basic computer skills (MS Office/Google Workspace)

Qualifications

Any UG/PG degree

Freshers or up to 6 months experience in BD/Sales

Benefits

Training and mentorship

Salary + Incentives

Friendly work culture

Career growth in IT Sales

Job Types: Full-time, Permanent

Position: CRM and Customer Service Associate (Loyalty Program) Fashion Industry

Location Gurgaon

Experience 3-6 year

Industry: Fashion/apparel/Leather

Qualifications: Bachelor degree in Marketing, Business Administration, or a related field

We are seeking a detail-oriented and proactive CRM Associate to join our team. This role involves calling customer, managing customer data, analyzing customer behavior, and implementing strategies to enhance customer relationships and drive retention. The ideal candidate will collaborate with marketing, sales, and product teams to execute effective campaigns and improve overall customer experience using CRM tools. This position will be reporting to marketing and working closely with operations for our brand.

Key Responsibilities:

1. Customer Data Management:

·         Maintain and update the CRM database to ensure data accuracy and consistency.

·         Segment customer data to enable targeted and personalized marketing efforts.

·         Monitor customer interactions to keep profiles current and actionable.

2. Campaign Management:

·         Plan and execute CRM-driven campaigns across email, SMS, and other communication channels.

·         Optimize campaigns through A/B testing, personalization, and automation.

·         Track and analyze campaign performance to provide actionable insights.

3. Customer Engagement and Retention:

·         Develop and implement customer loyalty programs and initiatives.

·         Identify and address customer pain points to improve satisfaction.

·         Assist in resolving customer queries or concerns through CRM platforms.

4. Analytics and Reporting:

·         Analyze customer data to uncover trends, preferences, and opportunities.

·         Prepare detailed reports on customer engagement, retention, and campaign ROI.

·         Provide recommendations to enhance the customer lifecycle journey.

5. Collaboration and Coordination:

·         Work closely with marketing, sales, and IT teams to align CRM efforts with broader business goals.

·         Coordinate with vendors and software providers for CRM platform updates and improvements

6. Customer Interaction and Support:

·         Provide exceptional service through various channels (phone, email, chat, social media) while maintaining a professional and courteous tone.

·         Address customer inquiries regarding products, orders, warranties, and repairs efficiently and accurately.

7. Skill Required:

·         experience in a CRM role or a similar position. • Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho, etc.).

·         Strong analytical skills and the ability to interpret data effectively.

·         Excellent communication and interpersonal skills.

·         Knowledge of email marketing and customer segmentation techniques.

·         Familiarity with marketing automation tools and platforms.

·         Experience with loyalty programs or customer retention strategies.

Mail updated resume with salary details-

Email: etalenthire[at]gmail[dot]com

Satish: 88O 27 49 743

Dear Candidates,

About(CodersBrain)

Who we

Founded in 2015, Coders Brain promotes innovation in the IT sector through excellence and transparency. In the last 7 years, Coders Brain has grown into one of the world’s leading consultancies, offering offshore development services all over the world (USA, UK, Australia, Europe, Canada, India, Singapore, Africa) and providing end-to-end impeccable digital and business solutions that partner with its clients to simplify, strengthen, and transform their businesses. We have worked with enterprises, software companies, SMEs, and startups to provide solutions to their various IT requirements. We provide them with high-quality performance services as technology partners. Through a deep commitment to our clients, extensive industry expertise, and a global network of innovation and delivery centers, we ensure the highest levels of certainty and satisfaction.

Skillset: Oracle ATG Specialist

Experience: 5 to 8 Years  

Location: Bangalore 

Notice Period: Immediate to 15 Days

Job Description:

• Strong understanding of ATG, BCC, eCommerce and Catalog areas.

• Excellent system analysis and design skills

• Subject matter expertise in the following o Commerce Platforms (e.g. ATG)

• Previous experience with integration of Commerce Platforms .

• Excellent written, verbal and interpersonal skills

• Strong influencing skills in order to be able to sell ideas to the internal team as well as Walmart global partners

• Prompt and effective decision-making skills

• Experience with the large scale on Java / J2EE online transactional retail applications

• Expertise in User Experience, Accessibility, and Compliance to various standards for both Site and Colleague facing tools .

• Experience working in a multi-tenant or "Software-as-a-Service" (SaaS) eCommerce company

• Experience designing systems for extremely high traffic and transaction volumes

• Experience in similar roles at prominent Internet companies, with detailed knowledge about scalability issues and solutions.

Looking for Lead Azure Engineer | Bangalore to join a team of rockstar developers. The candidate should have a minimum of 8+ yrs. of experience.

There are multiple openings. If you're looking for career growth & a chance to work with the top 0.1% of developers in the industry, this one is for you! You will report into IIT'ans/BITS grads with 10+ years of development experience + work with F500 companies (our customers).

Company Background - We are a multinational software company that is growing at a fast pace. We have offices in Florida & New Delhi. Our clientele spreads across the US, Australia & APAC. Here's the link to our website (codevyasa.com). To give you a sense of our growth rate, we've added 70+ employees in the last 6 weeks itself and expect another 125+ by the end of Q1 2024.Qualifications:Bachelors degree in Computer Science, Information Technology, or a related field.

Application level programming on Linux but must know and experience in azure edge IotHere is what we have on offer for you:

• Glassdoor's rating of 4.8
• Free healthcare
• Laser-sharp focus on upskilling our employees
• Diverse & Inclusive teams
• Industry-par compensation & benefits
• Great work-life balance

‍Expected to manage the product plan, engineering, and delivery of Plum Integration activities. Plum is a rewarding and incentive infrastructure for businesses. It's a unified integrated suite of products to handle various rewarding use cases for consumers, sales, channel partners, and employees. 31% of the total tech team is aligned towards this product and comprises 32 members within Plum Tech, Quality, Design, and Product management. The annual FY 2019-20 revenue for Plum was $ 40MN and is showing high growth potential this year as well. The product has a good mix of both domestic and international clientele and is expanding. The role will be based out of our head office in Bangalore, Karnataka however we are open to discuss the option of remote working with 25 - 50% travel.‍

• Scope and lead technology with the right product and business metrics.
• Directly contribute to product development by writing code if required.
• Architect systems for scale and stability.
• Serve as a role model for our high engineering standards and bring consistency to the many codebases and processes you will encounter.
• Collaborate with stakeholders across disciplines like sales, customers, product, design, and customer success.
• Code reviews and feedback.
• Build simple solutions and designs over complex ones and have a good intuition for what is lasting and scalable.
• Define a process for maintaining a healthy engineering culture (Cadence for one-on-ones, meeting structures, HLDs, Best Practices In development, etc.).

• Manage a senior tech team of more than 5 direct and 10 indirect developers.
• Should have experience in handling e-commerce applications at scale.
• Should have experience working with applications like HubSpot salesforce and other CRM.
• Should have experience in B2B integrations.
• Should have at least 10+ years of experience in software development, agile processes for international e-commerce businesses.
• Should be extremely hands-on, with an Automate as much as possible mind set full-stack developer.
• Should exhibit skills to build a good engineering team and culture.
• Should be able to handle the chaos with product planning, prioritizing, customer-first approach.
• Technical proficiency
• Frameworks like React, React Native, Node.js, GraphQL
• Databases technologies like Elasticsearch, Redis, MySQL, MongoDB, Kafka
• Dev ops to manage and architect infra - AWS, CI/CD (Jenkins)
• System Architecture w.r.t Microservices, Cloud Development, DB Administration, Data Modeling
• Understanding of security principles and possible attacks and mitigate them.

‍You will lead the Plum Integration Engineering team and work in close conjunction with the Tech leads of Plum with some cross-functional stake with other products. Your will report to the CTO directly.

Job Brief

Role and Responsibilities:

• Provide technical assistance to the customers by performing the following duties:
• Take control of and resolve complex technical and escalated customer problems
• Should have excellent communication & troubleshooting skills.
• Document and simulate complex customer issues to find solutions and fixes to customer inquiries and problems and dispatch additional service as necessary.
• Identify and provide inputs to Product and Engineering teams on unique and/or recurring customer problems.
• Ability to Collaborate, work alongside, and build mutually beneficial relationships with cross-functional teams (Customer Happiness, Customer Success, Sales, Product, Engineering).
• Perform routine maintenance of internal services as and when required.
• Ability to analyze, research, and solve technical and unique problems.
• Good in computer science fundamentals.
• Creative, independent, self-motivated, and willing to learn new technologies.
• Prepare accurate and timely reports.

Skill and Requirements:

• Good understanding of QA methodologies and processes.
• Good command of Linux CLI tools - including system administration, data analysis and munging.
• Excellent command and understanding of databases like RDBMS, Mongo, and key-value stores like Redis.
• Proficiency in at least one scripting language python, node, etc.
• Have prior experience in testing back-end systems that involve interaction with multiple restful services.
• Must be able to think proactively; excellent follow-through and attention to detail.
• Knowledge of distributed applications/service-oriented applications is a plus.

Good to have:

• Knowledge of Kibana/ElasticSearch
• Knowledge of Error Monitoring Tools like Sentry, StackDriver, etc.
• Knowledge of APM tools like New Relic, App Dynamics, Ruxit, etc.
• Knowledge of support tools like FreshDesk, Jira Helpdesk or Zendesk.

Required Experience and qualifications:

• Should have an engineering / BSc / equivalent degree with 1 - 2 years of relevant work experience.
• Ability to work independently and efficiently to meet deadlines and SLAs.
• Ability to promptly answer & support-related tickets, chats, emails and phone calls.