Big Data Engineers/Leads/Architects

Job Title: ServiceNow Developer / Senior ServiceNow Consultant

Experience Required

6+ Years

Job Description

We are seeking an experienced ServiceNow professional with strong expertise in one or more ServiceNow modules, including ITSM, CSM, HRSD, ITOM, HAM, CMDB, SPM, or GRC. The ideal candidate should possess hands-on experience in designing, developing, configuring, and implementing ServiceNow solutions while collaborating closely with business and technical stakeholders.

Requirements

• 6+ years of experience working on the ServiceNow platform.
• Strong hands-on experience in ServiceNow development, configuration, and administration.
• Experience in one or more ServiceNow modules:
• ITSM (IT Service Management)
• CSM (Customer Service Management)
• HRSD (HR Service Delivery)
• ITOM (IT Operations Management)
• HAM (Hardware Asset Management)
• CMDB (Configuration Management Database)
• SPM (Strategic Portfolio Management)
• GRC / IRM (Governance, Risk & Compliance / Integrated Risk Management)
• Experience in Service Catalog, Workflows, Flow Designer, Business Rules, Client Scripts, UI Policies, ACLs, Notifications, Integrations, and Reporting.
• Strong understanding of ServiceNow platform architecture and best practices.
• Experience in designing scalable and maintainable ServiceNow solutions.
• Knowledge of REST/SOAP APIs and third-party integrations.
• Experience in Agile delivery methodologies.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and stakeholder management skills.

Preferred Qualifications

• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Implementation Specialist (CIS) in any module.
• ServiceNow Certified Application Developer (CAD).
• Experience with multiple ServiceNow module implementations.
• Exposure to cloud technologies and enterprise IT environments.

Responsibilities

• Gather and analyze business requirements and translate them into ServiceNow solutions.
• Design, develop, configure, and customize ServiceNow applications and modules.
• Implement workflows, catalog items, forms, UI policies, business rules, and integrations.
• Support end-to-end implementation, testing, UAT, deployment, and production support activities.
• Collaborate with business users, architects, and technical teams to deliver high-quality solutions.
• Perform root cause analysis and resolve complex technical issues.
• Ensure adherence to ServiceNow development standards and best practices.
• Participate in code reviews, design reviews, and solution discussions.
• Create technical documentation, knowledge articles, and support documents.
• Mentor junior team members and contribute to continuous process improvements.
• Support platform upgrades, enhancements, and new feature implementations.

Good-to-Have Module-Specific Experience

• ITSM: Incident, Problem, Change, Request, Knowledge Management
• CSM: Case Management, Customer Portals, Service Operations
• HRSD: Employee Center, HR Case Management, Lifecycle Events
• ITOM: Discovery, Service Mapping, Event Management, Cloud Management
• HAM: Asset Lifecycle Management, Procurement, Inventory Management
• CMDB: Data Modeling, CI Management, Data Governance
• SPM: Demand, Project, Portfolio, Resource Management
• GRC/IRM: Policy & Compliance, Risk Management, Audit Management, Vendor Risk Management

Designation: Project Manager

Location: Bangalore (Hybrid)

Reports to: Co-Founder & CBO

About the Role

We are looking for a driven and detail-oriented Project Manager to lead the execution of high-impact digital product initiatives for our clients. This is a high-ownership role that demands end-to-end accountability — from scoping and planning to execution and delivery. You'll work closely with cross-functional teams to ensure projects are delivered on time, with high quality and measurable business outcomes. If you're someone who thrives in fast-paced environments, brings structure to ambiguity, and leads with clarity and data, we’d love to connect.

Key Responsibilities

• Act as the single point of accountability for end-to-end project execution — ensuring on-time, high-quality, and profitable delivery of digital product solutions across strategy, design, and development.
• Collaborate closely with internal teams (design, engineering, research) and client stakeholders to translate project objectives into actionable plans with clear timelines, milestones, and deliverables.
• Define and manage project scope, resourcing, dependencies, budgets, and risks — proactively identifying and mitigating potential blockers.
• Bring clarity and structure to execution by setting up robust documentation, operating rhythms, and tracking mechanisms; ensure timely communication of progress, challenges, and escalations to leadership and clients.
• Drive project governance through weekly health reviews, accurate status reports, and rigorous issue/risk tracking with defined accountability.
• Own the quality of delivery — ensure alignment of deliverables with project goals, client expectations, and internal benchmarks for innovation and excellence.
• Make data work for you — use structured data and reporting to surface insights, enable decision-making, and identify areas of improvement.
• Lead with influence, not authority — foster alignment and collaboration across multidisciplinary teams in a fast-paced, often ambiguous environment.
• Embrace a problem-solving mindset — proactively drive solutions to cross-functional execution challenges, and be comfortable navigating trade-offs.
• Contribute to internal IP and process improvements that enhance delivery maturity and scalability across projects.

Requirements

• 5–8 years of experience in project management, with a proven track record of driving end-to-end execution of complex digital or technology projects.
• Prior experience in a service-based or consulting environment, managing external client stakeholders and internal cross-functional teams.
• Strong understanding of digital product development lifecycle — from strategy to design to engineering execution.
• Demonstrated ability to manage project scope, budgets, timelines, and risks with a high sense of ownership and accountability.
• Proficiency in project management tools such as Jira, Asana, Trello, or ClickUp; comfort with setting up and customizing workflows, reports, and dashboards.
• Strong analytical mindset — ability to work with data, identify trends, generate insights, and support decision-making through structured reporting.
• Excellent written and verbal communication skills — capable of simplifying complex ideas, aligning diverse stakeholders, and presenting with clarity to clients and leadership.
• Ability to work in a fast-paced environment, manage competing priorities, and stay composed under pressure.
• Hands-on, detail-oriented, and structured — someone who can bring method to chaos and drive clarity in ambiguity.
• A natural collaborator and influencer — able to build trust, motivate teams, and drive alignment without direct authority.
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Good to have:

• Experience in managing digital transformation, innovation-led, or customer experience focused projects.
• Exposure to product strategy, UX research, or agile software development practices.
• Certification in PMP, PRINCE2, or Agile methodologies is a plus, but not mandatory.

About Thence

Thence is a product innovation and digital design firm that partners with ambitious companies to reimagine digital experiences. We offer end-to-end solutions — from product strategy and experience design to full-stack development — helping our clients launch, scale, and transform digital products. With a focus on design excellence, measurable impact, and deep collaboration, we take pride in building solutions that users love and businesses value.

Looking for integration of Signavio tool with other systems like Teams, SNOW, EXTOLLO, Alice etc.,  Optimization and automation of the processes are needed  Enhance the integrations with other systems, look for optimization & automation  Candidate should have good knowledge on the above languages and frameworks  Hands on experience and good at handling the business connects is must  Should have good communication skills & Analytical Skills  Good to have: UI Frameworks like ReactJS and Angular  Should be able to understand the complete framework of application/tool  Understanding on the integrations & configurations with integrated DB and other technology classes layers is added advantage  Good team player and be ready to work individually and also team level Education: BE/B. Tech in relevant stream and equivalent degree in computer science

Not just a delivery company…

RaRa Delivery is revolutionising instant delivery for e-commerce in Indonesia through data driven logistics.

RaRa Delivery is making instant and same-day deliveries scalable and cost-effective by leveraging a differentiated operating model and real-time optimisation technology. RaRa makes it possible for anyone, anywhere to get same day delivery in Indonesia. While others are focusing on ‘one-to-one’ deliveries, the company has developed proprietary, real-time batching tech to do ‘many-to-many’ deliveries within a few hours.. RaRa is already in partnership with some of the top eCommerce players in Indonesia like Blibli, Sayurbox, Kopi Kenangan and many more.

We are a distributed team with the company headquartered in Singapore 🇸🇬 , core operations in Indonesia 🇮🇩 and technology team based out of India 🇮🇳

Future of eCommerce Logistics.

• Datadriven logistics company that is bringing in same day delivery revolution in Indonesia 🇮🇩
• Revolutionising delivery as an experience
• Empowering D2C Sellers with logistics as the core technology

• Build and maintain CI/CD tools and pipelines.
• Designing and managing highly scalable, reliable, and fault-tolerant infrastructure & networking that forms the backbone of distributed systems at RaRa Delivery.
• Continuously improve code quality, product execution, and customer delight.
• Communicate, collaborate and work effectively across distributed teams in a global environment.
• Operate to strengthen teams across their product with their knowledge base
• Contribute to improving team relatedness, and help build a culture of camaraderie.
• Continuously refactor applications to ensure high-quality design
• Pair with team members on functional and non-functional requirements and spread design philosophy and goals across the team
• Excellent bash, and scripting fundamentals and hands-on with scripting in programming languages such as Python, Ruby, Golang, etc.
• Good understanding of distributed system fundamentals and ability to troubleshoot issues in a larger distributed infrastructure
• Working knowledge of the TCP/IP stack, internet routing, and load balancing
• Basic understanding of cluster orchestrators and schedulers (Kubernetes)
• Deep knowledge of Linux as a production environment, container technologies. e.g. Docker, Infrastructure As Code such as Terraform, K8s administration at large scale.
• Have worked on production distributed systems and have an understanding of microservices architecture, RESTful services, CI/CD.

We are hiring!!

JOB TITLE: Lead Quality Analyst

EXPERIENCE: 7+ years

LOCATION: Bangalore

TIMINGS: Indian Shift Timings

TYPE OF WORKING: Work From the Office

NOTICE PERIOD: IMMEDIATE TO 1 MONTH

Responsibilities:

✓ Technically led and Mentor QA team of manual and automation engineers

✓ Manage QA cycle, product/feature release cycle, and commitment to deadlines

✓ Write, review, and execute manual & automation test plan

✓ Cross-functional collaboration and communication effectively

✓ Ability to work in a fast-paced start-up

Desired Skills & Experience

✓ BE/BTech in Computer Science or related technical discipline

✓ Should have experience in leading a QA team, managing QA cycle and product/feature

release cycle with a commitment to a deadline

✓ Good hands-on experience in Web based application testing and knowledge of JSON

based Restful Web Services

✓ Good hands-on experience in preparing & executing manual feature test plan

✓ Should have hand on experience in building Java/JavaScript-based UI/API automation

from scratch (Selenium, TestNG, Rest-assured, Postman)

✓ Knowledge of GIT, Bitbucket, JIRA, Linux Shell Script, and CI/CD process is a Must

✓ Knowledge of Performance/Load testing, App Sec testing will be a plus

• Previous working experience as a MERN/MEAN  Stack Developer for 1 year (Minimum).
• In depth knowledge of NodeJS, ExpressJS or Restify
• Experience implementing applications using Angular 2+ versions or React
• Experience creating front end applications using HTML5, Angular/React, LESS/SASS
• Hands on experience with JavaScript
• Development on both client and server-side
• Experience on Angular 2+  and React Js will be an plus point
• Experience on both MEAN/MERN Technologies will be an advantage.

Responsibilities:

• Designing and building the website front-end.
• Experience and ability to translate designs into Wordpress pages using Page Builder (Visual Composer, Divi or Elementor) and PHP
• Designing and managing the website back-end with PHP including database and server integration.
• Developing custom Wordpress themes.
• Integration of third party plugins and APIs.
• Conducting website performance tests.
• Troubleshooting Wordpress related issues.

Requirements:

• Proficient with any plugin.
• Proven work experience as a WordPress developer
• Knowledge of front-end technologies including CSS3 and HTML5
• Knowledge of code versioning tools including Git.
• Good understanding of website architecture and aesthetics.
• Ability to manage projects.
• Good communication skills.