1. Contribute to product strategy and vision by leveraging customer and market analysis
2. Write product requirements and user stories for features and enhancements
3. Responsible for product planning and execution throughout the product lifecycle
4. Identify areas of improvement through data, customer feedback or research - prioritize it, and transform it into clearly defined product requirements
5. Come up with a clear business impact for every suggested feature
6. Guide user experience design planning and delivery with the UX team/agency
7. Coordinate with other teams and tech to deliver product functionality
Requirements :
1. Graduate from a tier 1 college - IITs, IIMs, NITs, BITS, DCE or NSIT
2. Experience in consumer web space
3. 2-6 years of relevant experience
4. Strong analytical and problem-solving skills
5. E-commerce/Startup experience preferred but not mandatory
6. Prior experience in B2C and Web products is preferred
7. Good team player
8. Work independently under minimal direction with a strong work ethic
Subodh Popalwar
Software Engineer, Memorres
About Mindler Education Pvt Ltd
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Machine Learning (ML)About HighLevel
Founded in 2018, HighLevel LLC (www.gohighlevel.com) is a two-tier B2B SaaS Platform focused on Marketing Agencies. We aspire to be a one-stop solution for marketing agencies. We enable agencies to serve their clients with ease using the best cutting-edge tools in the industry. Our clientele includes digital marketing agencies, Ads agencies, SEO agencies, Call centre / Sales agencies, and freelancers. We operate across niches like real estate, dental & medical, local businesses, e-commerce, professional services, and field services.
Our platform comprises various product areas including CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, Omni-box communications, social media, invoicing & payments to name a few. We currently service over 51,000+ agencies and 400,000+ small & medium businesses with a 900+ strong team that works remotely across 20+ nations. We encourage you to check out our YouTube channel to learn more about our platform
https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
About the role
HighLevel Inc is actively seeking a dynamic Product Manager to spearhead Support operations and AI products within our team. In this influential role, you'll be at the forefront, identifying opportunities, conducting proof of concepts, shaping user experiences, and crafting innovative solutions.
Collaborating closely with diverse teams, including engineers, marketers, support agents, and customer success, you will play a pivotal role in defining, prioritizing, and bringing to fruition groundbreaking solutions. Your efforts will not only contribute to keeping HighLevel's support costs in check but also ensure utmost customer satisfaction.
As the Product Manager for Support AI, your key objectives are to:
- Leverage AI/ML methodologies to intelligently respond to customer support queries.
- Facilitate the support team by addressing product and technical requirements
- Identify and implement effective strategies and processes to:
- Improve the accuracy of the AI responses to suit the user inquiries
- Reduce escalations to human support agent
- Establish a robust knowledge base for the platform
- Productize the support AI bot to be deployed for our parent accounts
This role offers a unique opportunity to drive innovation, optimize support operations, and enhance customer interactions through the strategic application of AI. Join us at HighLevel Inc. and be a vital part of reshaping the future of our support landscape.
Type - Full Time (Remote in India)
Your roles & responsibilities:
Strategy & Vision:
- Establish the strategic direction and vision for the product features.
- Make informed decisions about product roadmaps based on market trends, customer needs, and competitive landscape.
Product Planning and Roadmap:
- Collaborate with stakeholders to identify and prioritize requirements and feature enhancements.
- Collaborate with the support team to identify their needs and current challenges, which would feed forward into the Product planning process.
- Develop and maintain a detailed product roadmap for Support AI, aligning it with the company's overall product strategy and goals.
Requirements Definition:
- Conduct user research, interviews, and data analysis to gather insights and identify pain points.
- Translate user needs into clear and actionable product requirements, user stories, and acceptance criteria.
Product Development and Launch:
- Collaborate with engineering, design, and support teams to ensure timely and high-quality product delivery.
- Plan and execute product launches, including creating go-to-market strategies, coordinating marketing efforts, and driving user adoption and engagement.
Stakeholder Communication:
- Communicate product plans, progress, and updates to internal teams and stakeholders, including executives.
- Act as a subject matter expert on Support AI and Best Practices, providing guidance and support to internal teams and external customers.
Performance Monitoring and Analysis:
- Define and track key product metrics to evaluate product performance and drive data-driven decision-making.
- Monitor user feedback and conduct a competitive analysis to identify areas for improvement and address pain points.
What we’re looking for;
- Domain Knowledge: Strong understanding of AI, Knowledge Base & SaaS concepts, technologies, and market trends.
- Analytical Skills: Excellent analytical and problem-solving skills. Ability to use data and metrics to drive product decisions and measure product success.
- Communication Skills: Excellent written and verbal communication skills, with the ability to effectively communicate complex ideas and concepts to both technical and non-technical stakeholders.
- Leadership and Collaboration: Strong leadership skills to drive the product vision, influence cross-functional teams, and work collaboratively in a fast-paced, agile environment.
- User-Centric Mindset: Deep empathy for users and a strong passion for delivering exceptional user experiences.
- Business Acumen: Understanding business models, market dynamics, and competitive landscape. Ability to align product decisions with business goals and drive product success.
Experience;
- Minimum 3+ years as a Product Manager, with a strong preference for AI, Support & SaaS experience.
- Bachelor's degree in computer science, engineering, business, or a related discipline.
- Familiarity with leading AI technologies and how SaaS support works
Why should you join us?
At HighLevel, we foster an exciting and dynamic work environment driven by a passionate team. We believe in a collective responsibility where no task is considered someone else's job. Our
unwavering focus is on providing value to our users, and we achieve this by delivering solutions swiftly through lean principles, allowing us to bring products to market in a matter of weeks rather than quarters. Every good idea is put to the test, ensuring that we maintain a high standard of innovation. We prioritize the well-being of our team, recognizing that by taking care of them, they can better serve our users. We embrace the concept of continuous and iterative improvement, understanding that progress is an ongoing journey. We are also a well funded & profitable company.
Join us at High Level, and you will have the opportunity to learn the intricacies of scaling a B2B SaaS startup and develop impactful products that cater to the needs of our customers.
Position Brief: Responsible for daily Visiting of Village level Retail outlets and building awareness with Farmers about the Cattle Feed, Feed Supplements & Veterinary Medicines.
Reporting Structure: Position shall reports to Area Manager Sales & Marketing.
KEY RESULT AREAS - Daily
1. Build awareness and ensure to use Cattle Feed & Feed Supplements with Farmers.
2. Evaluate Cattle Feed & Feed Supplements potential in the allocated Units Territory.
3. 4 P Analysis (Product, Price, Place & Promotion).
4. Check Cattle Feed, Feed Supplements & Veterinary Medicines sales under the allocated Units Territory
5. Milk Procurement Vs Feed & Feed Supplements ratio variation.
6. Seasonal Variation of Sales Analysis & factors effecting purchase decision of Farmers & Agents.
7. Marketing Strategy & How to Increase the Market Share of HNL in CF, FS & VM Sales.
8. Engaging of potential distributor’s - district wise, dealers – Mandal / Taluk wise, sub dealers / Retailers area wise and achieving the budgeted targets.
9. Any other Job assigned by the Management.
Key Skills:
• Ability to be flexible and work analytically in a challenging environment
· Candidate should have good communication skills on Local Language.
• Good communication (written and oral) and interpersonal skills
• Strong organizational, multi-tasking, and time-management skills
• Excellent convincing, building rapport with Farmers, Farm Owners & Village level Milk collection agents.
Note: FMCG Sales and Marketing candidates also can apply, we will train and deployee to concerned locations.
hr 7 @ heritagenutrivet.in
83 677 966 88
Data Analytics
Key Responsibilities
-
Collaborate with research, design, sales, marketing, and engineering to prioritize and deliver the most impactful solutions for our developer customers and their consumers
-
Plan and execute the short & medium-term strategy for our developer-focused products
-
Deliver positive business outcomes through best-in-class discovery and delivery
-
Learn from customer feedback, behavioral measurements, A/B tests, and other data sources to build better customer experiences
About you
-
5+ years of crafting and delivering world-class digital products
-
a master communicator who can take people along on your journey
-
Proficient in data analysis and analysis tools eg. Google Analytics, Tableau, Looker
-
Strong understanding of the dynamics of a 2-sided marketplace and conversion optimization
-
Understand the greater implication of projects, their dependencies, and stakeholder tradeoffs
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Bias-to-action, willing to do whatever it takes to get quality products and features to market on time
What problems will you be working on:
- Work with community leaders to closely understand their behaviour
- Reimagine users flows for assisted behaviour of community leaders
- Gamify community leader journey to grow on CityMall platform
- Integrate workflows between WhatsApp, CL app and End Cx App
Desired skill sets :
- Engineering or MBA from Tier 1 colleges (IITs / IIM)
- 5+ years of experience in product in high growth startup
- Supreme problem solving ability
- Location - Gurgaon
We are looking for experienced and entrepreneurial product leaders with a “co-founder” mindset,to help build and scale a world-class product organization in Bangalore. If you are excited about fintech, zero to one products, working with and learning from a phenomenal team of product,engineering, research, design, operations, and business leaders, this is the role for you.
KEY ACCOUNTABILITIES & RESPONSIBILITIES
- Ideal product manager will be passionate and will deliver an unparalleled customer and user experience
- The product manager would stand for customers and identify key insights from customer research, interviews, surveys etc.
- The product manager will create a strategy and bottom up roadmap with ruthless prioritization to lead an area end to end within the product org
- The product manager will hustle and do whatever it takes to get things done
- Ship fast without sacrificing quality (MVP driven approach); then leverage data and feedback for iterations
- The product manager will own the go to market of the product, will measure the impact of the various products that are launched
- Align key stakeholders on the problem, solution, setting expectation and communicate effectively
- Must be an innovative, strategic thinker and must be able to work in a fast-paced dynamic environment with changing priorities
PROFESSIONAL EXPERIENCE/ QUALIFICATIONS
The ideal candidate profile will be:
- Overall experience of 5+ yrs with at least 3+ yrs in product management in a tech-led company (consumer internet space is preferred)
- Exceptional problem-solving skills based on first principles thinking
- Have solved complex & ambiguous problem at scale to create significant impact
- Adopt a structured approach to identify what problems need to be solved and break them down into smaller chunks
- Strong analytical and quantitative skills with the ability to use data and metrics to justify requirements, features and drive management of a product.
- Proven ability to deliver first class customer experiences with a deep understanding of UX best practices.
- High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision.
- Ability to scale a product post launch and drive adoption, track metrics and plan next steps
- Defining, communicating, and owning the product plan from conception to launch.
- Need to have a rare combination of a strong business and a technical background.
- Understanding end to end operations and drive efficiencies through product or process to reduce turnaround times.
- Define the product strategy and roadmap by aligning with existing offerings.
- Create MRDs and PRDs with prioritized features and corresponding justification.
- Should have knowledge of the competition's business and processes.
- Work closely with the technical team to build the right product by clarifying their queries.
- Run beta and pilot programs with early-stage Products and Samples.
- Should have product ownership and plan product development cycles.
- Prior experience of SDLC and Release management is a must.
- Ability to provide guidance on Supply Chain Collaboration by integrating ERP and third-party applications.
- Proactively filling communication gaps amongst all team members - Good communication solves half the problem.
Expected Skills & Competencies:
B.E. / B. Tech / Bachelor in Design / MBA from Tier 1 Institute
Minimum of 2 years experience as a Product Manager
Minimum of 2 years of experience in supply chain domain
Demonstrated success defining and launching excellent products
Proven ability to influence cross-functional teams without formal authority
Excellent written and verbal communication skills.
As a prerequisite - Share at least one sample of an effective document (MRD|BRD|PRD) delivered in the past.
Roadmap : Understanding the requirements from relevant stakeholders and devising the product/ features and creating a roadmap
Planning : Plan and execute product roadmap to meet goals via a regular deployment cycle. Measure performance and adjust.
Strategy : Work with the marketing team on the development and implementation of go-to-market strategies, ensuring successful launch execution and clear consumer messaging of key product roll-outs.
Quick prototyping : Be able to prototype a product quickly to demonstrate value
Launch Great Products Work closely with the engineering teams, Sales, Marketing, Design, QA, Support teams to ensure timely launch and high product quality
Data Driven : the product design and direction should be based on data (customer behavior analytics, business metrics etc.). Solicit and embrace critical feedback.
Skills / Qualification / Experience :
- 3+ years in product management preferably from product based company.
- Experience of driving a mobile app from scratch to launch.
- Strong depth and breadth knowledge in optimization, prototyping.
- Research and prioritize user requirements, strategic and business requirements, and functional requirements
- Stellar design instincts.
- Ability to leverage data to make decisions without getting stuck in analysis paralysis and a never ending desire to grow and learn
- Translating customer experiences/issues into the product
- Ability to work on cross-functional teams in both leadership and member roles
- Experience working on gaming/retail/e-commerce would be added advantage.
- Ability to Provide review and input into other deliverables as appropriate (e.g. visual designs or technical specifications )
- Bachelors in engineering preferably Computer Science from top institutes along with an MBA (preferred).
Job Perks :
- A platform to learn and innovate with likeminded peers.
- Complete autonomy & freedom. Just deliver.
- We like solving challenging problems without blaming each other.
- And any other than you may suggest within rational limits :)
Job Description
- Research and identify potential new product features and functions
- Gather stakeholder and customer input
- Define requirements, user stories, and acceptance criteria for product functions and features
- Clearly communicate the status of projects on the product roadmap and in development
- Create user documentation in coordination with stakeholders
- Create and maintain competitive and strategic analysis matrix
- Oversee implementation and release workflow and deadlines
- Hold regular project reviews with Development and QA teams ensuring that the product meets business requirements
- Draft release notes for launches and work with Product Marketing to create and execute a GTM plan
- Measure adoption, usage data, and business results from product launches
- Gather market feedback from users and buyers via Win/Loss calls, interviews, and other feedback loops
Requirements
- 10+ years of experience in software marketing / product management or writing requirements for technical projects
- Basic understanding of software development process from concept through implementation and delivery
- Prior experience with web based application development and maintenance a plus
- Understanding of UX design principles and experience working with customers and stakeholders as part of a design process
- Ability to plan, prioritize, and excel in developing a dynamic high paced cross functional team environment
- Must be detail oriented
- Excellent time management skills
- Must be a problem solver
- Excellent communication skills
Follow CutshortSubodh Popalwar
Software Engineer, Memorres