Product Manager

• Welcoming walk-in clients with warmth, listening closely to their needs, and offering furniture solutions that fit like a dream.

• Following up with clients and interior designers—not to “close a sale,” but to keep the

conversation going, with care and clarity.

• Coordinating with designers and architects to explore collaboration opportunities.

Think of it as design matchmaking!

• Preparing quotes (with flair and accuracy), and sharing them after approvals.

• Bridging the conversation between our clients and sales team—especially when prices

need a little back-and-forth magic.

• Maintaining a clean, updated client database—because good records = happy

memories.

• Handling queries with empathy and offering smooth, timely resolutions.

• Pitching in with digital media and our upcoming e-commerce journey—we love fresh

 What You Bring Along:

• Excellent spoken and written English (you’re the kind of person people like getting

emails from).

• A well-put-together presence and a natural sense of warmth.

• Comfort in dealing with clients, designers, and team members alike.

• A working knowledge of Google Sheets / Excel (nothing fancy—just the basics).

• Thoughtful email-writing skills and strong follow-up instincts.

• Confidence, initiative, and a gentle touch of humour—we love people who take work

seriously, but not themselves too seriously!

• (Female candidates are preferred for this position.)

Key Responsibilities:

Sales Meetings & Client Acquisition:

1. Identify and target potential clients within the HoReCa sector, including hotels, restaurants, and catering companies.

2. Conduct sales presentations and meetings to introduce Acasa's premium products, including sauces and food ingredients.

3. Develop and maintain strong relationships with key decision-makers, including chefs, procurement managers, and restaurant owners. Study Product Benefits & Client Applications:

4. Thoroughly study Acasa’s product range, understanding their unique benefits, ingredients, and uses.

5. Identify and match how Acasa products can meet the needs of various clients, such as high-end restaurants, boutique hotels, and catering companies.

6. Tailor product presentations to showcase specific product benefits to suit the culinary needs and demands of each client.

Product Demonstrations & Trials:

7. Organize and lead product demonstrations and trials to showcase the quality, taste, and versatility of Acasa’s products.

8. Provide technical insights and culinary support to clients, ensuring successful product trials within their kitchens. Generate Sales and Purchase Orders (POs):

9. Convert successful trials into sales by securing POs from clients.

10. Meet monthly and quarterly sales targets through proactive lead generation and follow-up.

11. Track orders to ensure timely fulfilment and maintain high customer satisfaction.

Market Research & Client Potential:

12. Conduct market research to identify potential clients, new trends, and opportunities within the HoReCa sector.

13. Continuously expand the client base by targeting new establishments, studying industry trends, and recognizing gaps that Acasa products can fill.

Reporting & Coordination:

14. Prepare detailed reports on meetings, product trials, and sales progress.

15. Coordinate with internal teams such as marketing, logistics, and customer support to ensure smooth operations and customer satisfaction.

Key Responsibilities:

Sales Meetings & Client Acquisition:

16. Identify and target potential clients within the HoReCa sector, including hotels, restaurants, and catering companies.

17. Conduct sales presentations and meetings to introduce Acasa's premium products, including sauces and food ingredients.

18. Develop and maintain strong relationships with key decision-makers, including chefs, procurement managers, and restaurant owners.

Need Experience in FMCG/HORECA industry

Candidate should have overall exposure of accounts and finance (Including GST, TDS, Financial reporting, Monthly & Annually closing, MIS, payroll & Accounts payable)

Must be familiar with e-commerce business and have a good understanding of Marketplace & inventory-based business models, COD & Courier Freight Reconciliations. 

Eager to explore new areas and excited to work with business teams for problem-solving. 

Must be able to own his work and manage the timelines 

Should have a long term mindset not looking for short term salary hike. 

Good team player, hard-working, should have the ability to manage the cross-functional stakeholders 

Should have a good understanding of Excel, ERP & Tally and able to work with large data sets in excel knowledge of SQL will be an added advantage. 

Responsibilities:

.Create exclusive distributors, exclusive super stockiest and business associates for the company towards business growth.

.Guide, coordinate and make strategic marketing plans for the sales team working under his jurisdiction.

.Finding and developing new markets and improving sales.

.Keep abreast with stock reports, inventory, product orders, re-order etc.

Requirements:

.Bachelor's degree in business, marketing or a related field.

.Experience in sales, marketing or related field.

.Strong communication skills.

.Excellent organizational skills.

.Proficient in Word, Excel, Outlook, and power point.

• Managing a team of representatives offering customer support.
• Overseeing the customer service process.
• Resolving customer complaints brought to your attention.
• Creating policies and procedures.
• Planning the training and standardization of service delivery.

Job Description in brief: 

• Must have good communication skills and Team management skills
• Must be multi tasking
• Strong knowledge of HTML5, CSS, Bootstrap, WordPress, Java, Php, React.Js (Any other technical skills)
• Shall be responsible to handle the Projects solely
• Shall be responsible to handle the clients
• Meetings with the Clients
• Understand the requirement of the clients
• Assigning the task to the developers
• Creating IT project budgets
• Preparing the Commercial Proposals for the clients
• Preparation of the Work Reports
• Assuring to meet the deadline of the projects

• Work with customers and partners to understand, identify the issues and provide technical assistance in the setup, integrations, and usage of the company platform.
• Work with the internal engineering and business development teams, to research, solve and enable customers to their full potential.
• Talk to customers through a series of actions, either via phone, email or chat, until they’ve solved a technical issue.
• Document technical knowledge in the form of notes, manuals and FAQs.
• Ensure all customer conversations are logged. Prioritize and manage several open issues at once. Follow up with customers and other internal teams to ensure that the issues are resolved on time
• Work with the product team to identify gaps and recommend solutions for the same.

Requirements

• Up to 4 years of experience.
• An engineer with immense energy and affinity to work with customers and solve their critical issues. B.Tech, especially in Computer Science, Computer or Electrical Engineering or related fields, is highly desired.
• Experience in software development technologies. Familiarity with web technologies & scripting languages (HTML, NodeJS, Python in particular) is a strong plus.
• Ability to reason, think and identify problems and work with teams to design, estimate & deliver a solution for the same.
• Excellent communication skills (both verbal and writing) to converse with customers and the ability to capture knowledge into documentation & reference materials.
• A persistent learner with the ability to constantly learn and grow with the team