Product Manager

LOCATION

Delhi/Gurgaon (travel readiness outside home residence is important)

EXPERIENCE 5+ years

ROLES & RESPONSIBILITIES :

• Design, develop, and maintain scalable and secure web and desktop applications using .NET technologies.

• Design, develop, and maintain web and desktop applications usin.NET Framework and .NET Core technologies.

• Build scalable, secure, and high-performance web applications using ASP.NET, MVC, and Web API.

• Develop and optimize data access layers using Entity Framework and interact with SQL Server or other relational databases.

• Implement responsive front-end interfaces using HTML, CSS, JavaScript, and modern frameworks like Angular or React.

• Ensure cross-platform compatibility and responsiveness for web applications.

• Write clean, maintainable, and testable code following coding standards and best practices.

• Collaborate with cross-functional teams including designers, testers, and other developers throughout the SDLC.

• Participate in code reviews, troubleshooting, and performance tuning.

• Ensure application security, scalability, and reliability.

SKILLS AND QUALIFICATION

• 5+ years of professional experience in .NET application development.

• Minimum 5 years of experience in .NET development.

• Strong hands-on experience with C#, ASP.NET MVC, .NET Core, and Web API.

• Proficiency in Entity Framework and SQL Server or other relational databases.

• Solid front-end development skills with HTML, CSS, JavaScript, and experience with Angular or React.

• Strong understanding of object-oriented programming and design patterns.

• Experience in full-stack development with an ability to manage both backend and frontend requirements.

• Familiarity with version control systems like Git.

• Excellent debugging, problem-solving, and analytical skills.

Role: Business Development

About the Company

The company’s mission is to build financial resilience for the employed workforce. Our core offering gives employees complete flexibility and access to their earnings on-demand so that they never have to take on high-cost credit or borrow from friends and family. Our goal is to provide long term financial wellness for a whole new category – workplace. If you are looking for bigger and more ambitious platform of a fast-growing start-up, come join our small but mighty team. We are building a finance function for the future! To build scale, we are looking for VP Sales to join us as part of the early team. We have some really big and exciting projects coming up, so we need you to join us and be part of the early journey!

Requirement:

• Working closely with the founders for new corporate partnerships

• Responsible for new business prospecting and account planning across mid-market and enterprise clients

• Responsible for generating qualified meetings and pipeline, leveraging one’s own network as well as other tools for lead generation

• Engaging, building and maintaining key contact and stakeholder relationships with clients

• Nurturing prospective clients through the sales journey, and converting to the company's clients

• Cross-collaboration with marketing and client operations team on lead generation activities

• Achieving monthly and quarterly sales targets. Defining the KPIs for the junior sales managers

• Brand ambassador for the company by sharing your passion and knowledge with customers, contacts and prospects

Successful applicants:

• 9+ yrs experience in acquiring and/or farming mid/enterprise corporate customers

• Prior experience in hunting and converting enterprise scale business is a must; Preference for experience in technology sales to CHROs and/or to C-suite

• Prior experience managing a team of sales managers (small/big team) • Are ambitious, competitive, and determined to hit KPIs and push his/her team to achieve their KPIs as well

• Passionate about the company’s mission to change the landscape of financial wellness for the employed workforce.

• High on ownership with the ability to take on ambitious targets and see them through

• Highly organised in approach to building a pipeline and targeting sales effort

• Creative and innovative approaches to acquire new business opportunities

• Ability to quickly build rapport and genuine relationships with people

• A positive and energetic approach to each day

• Strong verbal and written communication skills

• Research skills, and the ability to translate industry knowledge into digestible information for your audience

• Well versed with excel and power-point skills [or equivalent software]

• (Desirable) You've got experience working in a start-up environment in a sales role

• (Desirable) You put your hand up for the toughest challenges in the room

What you’ll get for your hard work:

• Competitive compensation

• Be part of the early journey of an ambitious start-up and help build the sales team from ground up

• We believe in sustainability – we simply get it! This suggests we can be flexible

• Other benefits include: - Flat structure & open-door policy

-Social activities & events

-A clear progression path, and many more

• Working towards organic search optimization and ROI maximisation
• Regularly performing thorough keywords research
• Identifying key SEO KPIs
• Monitoring redirects, click rate, bounce rate, and other KPIs
• Preparing and presenting reports regularly
• Identifying our buyer persona to better target identified audiences
• Identifying problems and deficiencies and implementing solutions in a timely manner
• Suggesting improvements in process and productivity optimization
• Collaborating with web developers and marketing team
• Staying up to date with the latest SEO and digital marketing trends and best practices

Desired Candidate Profile

• Core expertise in advanced SEO- including but not limited to on-page SEO, off-page SEO, brand signals, outreach & user experience
• Experience in copy & content optimization, content strategy, content marketing, content amplification, etc.
• Love for strategically a/b testing different things, collecting data, analyzing numbers, extracting insights & re-iterating the execution loop
• Understanding of basic web technologies like HTML, CSS & JavaScript
• Understanding of technical SEO
• Ability to suggest action items for improvement
• Understanding of data, numbers & their significance
• Ability to make simple & complex deductions
• Ability to make sense of data to make various kinds of direct or indirect interpretations & use that data to create simple highly actionable steps

Job Description-Product Manager-Do Your Thng

The Product Manager is responsible for the product planning and execution throughout the Product Lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with all required teams to ensure revenue and customer satisfaction goals are met. The Product Manager’s job also includes ensuring that the product supports the company’s overall strategy and goals.

Responsibilities:

• Define the product strategy, roadmap and own end-to-end product lifecycle.
• .Work with external third parties to assess partnerships and licensing opportunities
•  Be an expert with respect to the competition
• Understand the business problem/void and craft a fitting product.
•  Design, Develop and Deploy the product in close coordination with functional teams, with limited oversight.
• Dissect the requirements into user stories, Prioritize the backlog based on business value, define acceptance criteria.

• Requirements:

  
  
  • Relevant experience in software delivery, with a focus on product delivery and roadmap planning including experience in Agile Development methodologies.
  • Knowledge and focus on superb user experience [UX], aesthetics and visual communication (Figma).
  • Experience bringing a product from idea through to customer use and maintenance.
  • Minimum of 2 - 4 years experience as a Product Manager working for a tech product, preferably on a mobile app
  • Demonstrated success defining and launching excellent products
  • Bachelor’s degree (MBA preferred)
  • Excellent teamwork skills
  • Proven ability to influence cross-functional teams without formal authority

Beyond Design is looking for a senior UI designer who is interested in creating trends. Applicants with strong interest in creating user interface applications with pixel perfect look, feel designs and implementation guides are the ones for us. The ideal candidate should have an eye for clean and artful design, possess superior UI skills and be able to translate high-level requirements into interaction flows and artifacts, and transform them into beautiful, intuitive, and functional user interfaces.

You should be excited about research and analysis and also be open-minded with an unquenchable thirst for new approaches and solutions to real-world problems faced by a common man.

Skills needed

• From a brief, produce concepts for layouts and develop these concepts based on feedback given.
• Finish designs to a highly-detailed, professional level.
• Create wireframe specifications (complete with annotation) for developers to implement.
• Work with developers to communicate specs, ensure correct implementation and work through any problems encountered.
• Design web, mobile and tablet friendly applications.
• Visual design definition, direction and execution.
• A designer with a holistic approach to design, who is able to draw on key insights from different parts of an organization.

• Solid knowledge of design theory, especially principles of logo, graphic/ UI design and usability.
• A keen aesthetic sensibility, with an eye for crafting visually appealing designs to high levels of detail.
• Strong interpersonal and communication skills.
• A people person and leader who knows how to get people involved and motivate them to collaborate in design discussions.
• Hands-on knowledge of Adobe Creative Suite (especially Photoshop and Illustrator), CSS and HTML, JavaScript skills.
• A good listener and facilitator who knows how to facilitate constructive design discussions.

Call Reception and Ticket Logging: Responsible for:

• Ensuring calls are answered professionally
• Ensuring that the relevant information is collected from the customer
• Ensuring that the correct level of priority is agreed with the customer
• The company reference number is provided to customer and customer reference number, where applicable is supplied to the Company
• Ensuring that the ticket is assigned to the correct engineer
• Ensuring that the engineer is aware that there is a new ticket assigned to their queue

SLA Management: Responsible for:

• Ensuring that appropriate attention is paid to P1s
• TPMs engaged immediately for engineer dispatch to the site where applicable
• The customer is forwarded to an engineer for a possible remote fix
• Ensuring that all tickets are managed in line with SLAs

Jeopardy Management: Responsible for:

• Ensuring that the ticket is managed in line with Company’s jeopardy management process

Escalation Management: Responsible for:

• Ensuring that the ticket is escalated appropriately in line with Company’s escalation process
• Provide 1st line escalation to customers and channels (referring to Jeopardy and Escalation Manager)
• Provide 1st line escalation into TPM (referring to Jeopardy and Escalation Manager)
• Responsible for advising Service Centre Manager of any missing information in the knowledge database

Communication Responsible for:

• Customer Communication
• Ensuring that the customer is updated regularly throughout the duration of the ticket
• Ensuring the quality of ticket input is of a high standard
• Ensuring that key internal contacts are advised of any issues
• Responsible for reading, understanding, and complying with Company’s Information Security policies.

FORMAL EDUCATION AND TRAINING

• Educated to an A-level minimum, with higher education qualification (degree or equivalent preferred). Alternatively, relevant and proven Industry experience would be accepted
• Industry or relevant business qualifications and accreditations would be desirable
• Proficiency involved in working in the service industry, with particular emphasis placed on customer focus issues.
• Ability to form close working relationships with the customer community, sub-contractors
• Excellent client-facing communications skills
• A Self-motivated team player with excellent interpersonal skills
• An outgoing individual willing to participate as part of a small and flexible team
• in European languages would be an advantage
• ITIL Foundation / ITIL v3 Foundation
• Overall telecommunications knowledge with an appreciation of the Nortel / Avaya / Genesys / AWS Product Set

Key skills & Experience

• An experienced Communications professional with a broad background in telecommunications at an operational level.
• Recognition of the issues

KEY COMPETENCIES

• Customer Focused
• Relationship Building and Maintenance
• Decision-Making Ability
• Inspiring Communicator
• Initiating Action
• Personal Responsibility

Skills and Experience :

• 1-4 years experience overall.
• At least 1 year of experience in inside sales.
• Looking for Hard Core Inside Sales and not Looking for someone who has worked on lead generation work or upselling.
• Preferred Candidates are from Ed-Tech Industry with K-12+ segment dealing only.