Product Manager

Job Title: Salesforce QA Engineer

Experience: 6+ Years

Location: Bangalore - Hybrid (Manyata Tech Park)

Job description:

6+ years of hands on experience with both Manual and Automated testing with strong preference of experience using AccelQ on Salesforce ans SAP platforms.

Proven expertise in Salesforce particularly within the Sales Cloud module.

Proficient in writing complex SOQL and SQL queries for data validation and backend testing.

Extensive experience in designing and developing robust, reusable automated test scripts for Salesforce environments.

Highly skilled at early issue detection, with a deep understanding of backend configurations, process flows and validation rules.

Should have a strong background in Salesforce testing, with hands-on experience in automation tools such as Selenium, Provar, or TestNG. 

You will be responsible for creating and maintaining automated test scripts, executing test cases, identifying bugs, and ensuring the quality and reliability of Salesforce applications. 

A solid understanding of Salesforce modules (Sales Cloud, Service Cloud, etc.) and APIs is essential. 

Experience with CI/CD tools like Jenkins and version control systems like Git is preferred. 

You will work closely with developers, business analysts, and stakeholders to define test strategies and improve the overall QA process. 

Job Description:

The Technical support analyst is responsible for troubleshooting & fixing the application & technical issues for our Clients with an exp. of around 0 - 2 yrs experience. 

Technical Support analyst must be able to assure complete Client satisfaction through all stages of the operations process. Must be able to establish and maintain strong relationships throughout the business process.

Key Responsibilities:

• Proactively connected with Clients.

• Resolving Technical issues in a timely manner.

• Training and educating Clients on our Products & Solutions.

• Assisting Software Engineers on issues.

• Providing feedback on product development in a timely manner. 

• Auditing error Plans to reduce rework with the aim of providing Scalable Products.

Skills and Specifications:

• Excellent Communication & Analytical Skills.

• Willing to work on US shift (Voice Process)

• Interpersonal Skills with a great attitude.

• Good Knowledge if Enterprise Applications, Systems & Technologies.

• Self-motivated; demonstrating the ability to achieve the Client satisfaction with minimal supervision

• Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding Client base.

• Organized, flexible and multitasking. 

• • Persistent with a team attitude.

What will you do?

• Oversees testing, deployment & maintenance of the Voice infrastructure.
• Performing a variety of tasks associated with user provisioning and call routing within the assigned platform 
• Build loaders for internal systems ensuring tasks are completed accurately and in a timely manner
• Participate in meetings with clients and internal departments to understand the requirements of call routing
• Document and design call flow diagrams to ensure that all call variables have been accounted for in preparing a routing plan
• Support the clients solution by correcting any issues with call routing or provisioning during the initial implementation phase, constantly communicating status of any issues with client
• Complete testing to ensure that call flow is operating properly
• Monitors and ensures compliance to standards, policies, and procedures

What are we looking for?

• 0.6~2 year’s implementation experience in Asterisk PBX, IP Telephony, SIP.
• Able to thrive in a demanding and team-oriented environment
• Basic and strong knowledge of the Linux operating system.
• Knowledge of bash and perl shell scripting is an added advantage.
• RHCE Certification is an added advantage.

As an Enterprise Security Architect you will join a growing organization to lead a modern enterprise security program. In this role the Architect will have responsibility for identifying, defining, developing, leading security technology strategy across a broad portfolio of IAM, Cloud, End Point, Network, Web security and related technology systems, and the assessment of new and emerging identity technologies at the very large enterprise scale.

As a senior member of the team you will engage and partner with senior leaders across the organization leveraging your extensive background in (managing / delivering / implementing / architecting) security technology combined with expertise in organizational and cross-functional communication to develop strategy, influence roadmaps, solution adoption, champion strategic opportunities / execution plans with the aim to improve security capabilities, reduce risk and position forward looking identity governance and security enhancements

• Responsible for defining an architectural vision and architecture for large complex solutions, which aligns with the enterprise architecture strategy, technology and platform choices

• Describes the solution intent and the associated operating environment, determining the primary systems/subsystems and their interfaces, defining non-functional requirements and architectural runway to support new epics/features and expand into new opportunities

• Ensures the solution is fit for purpose and use by working with stakeholders, vendors/service providers, and evaluating the impact of strategic design decisions

• Contributes to best practices, standard templates, and the architecture roadmap for defined domains.

• Creates endpoint/host, workplace productivity security reference architecture and design patterns for reusability.

• Contributes in the creation of the architecture roadmap of defined domains (Business, Application, Data and Technology) in support of the product roadmap

• Contributes to the development of best practices including standardized templates

• Works across business and technology to create the solution intent and architectural vision for large complex solutions and evolves it based on an emerging backlog

• Works with Product Manager/Owner to plan and prioritize technology focused backlog items for the architecture runway to enable business epics/features and expand into new opportunities

• Clarifies the architecture for the development teams to support implementation, and provides solution options to resolve any architectural impediments

• Performs design and code reviews to ensure all non-functional requirements for a solution are sufficiently met (e.g. security, performance, maintainability, scalability, usability, and reliability)

• The platform security architect must interpret business, technology and threat drivers, and develop practical security roadmaps to deal with these drivers.

• Develop blueprints and procedures to effectively secure company data against accidental or unauthorized modification, destruction or disclosure.

• Create and define the security architectures and roadmaps encompassing cloud architecture, access management, and monitoring.

• Design and develop data security architectures for cloud and cloud/hybrid-based systems.

• Align architectural design technical controls and solutions to industry best practices and guidelines (e.g., NIST CSF, CSA, CIS, OWASP)

What are we looking for?

We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented, and are able to execute in a way that encourages creativity and continuous improvement.

Requirements:

• 10+ years of hands-on experience with scoping, sizing, designing, architecting & building IAM solutions across various technologies, or demonstrated ability to meet job requirements through comparable work experience.

• Expert level knowledge of authentication/authorization standards, protocols, and frameworks such as FIDO, OpenID, SAML, OAuth, JWT, CA, X.509, MTLS, etc.

• Technical expertise and experience with Microsoft MFA, SailPoint, CyberArk, ForgeRock, Okta, Ping, Active Directory, Azure Active Directory, AWS, Google Cloud Platform, Microsoft Azure, and IDM integration across domains

• Solid understanding of Cloud concepts and hands on knowledge on Azure/AD or other cloud identity environments.

• Experience designing and implementing security services and tools applied to GCP, Azure and AWS

• Expertise with Data Loss Prevention and CASB strategies and solutions supporting security of critical SaaS solutions such as Office 365, etc.

• Experience with Hybrid cloud architectures and designs

• Must have experience with Internet Application Hosting architectures, best practices and related technologies to effectively protect externally facing applications

• Experience with DevSecOps process, Container technologies (Docker, Kubernetes), API Gateways, and other common web application technologies is preferred

• Strong knowledge of enterprise security concepts/frameworks and products, secure design principles and best practices

• Strong verbal and writing skills to develop technical documentation and presentations

• Experience in leading technical architecture and security design discussions

• Experience managing multiple multi-level stakeholder relationships

• Bachelors in Computer Science, Computer Engineering or related field

“Such other task that Company may assign you time to time”.

Location      : Baner, Pune

Notice period : Immediate to 30 Days

• Proven software development experience
• Proven working experience in iOS development
• A deep familiarity with Objective-C and Swift
• Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics and Core Text
• Have published at least one app in the Store
• Experience working with remote data via REST and JSON
• Experience with third-party libraries and APIs
• Knowledge of JNI, security algorithms
• Experience with offline storage, threading, and performance tuning
• Ability to design applications around natural user interfaces
• Knowledge of the open-source iOS ecosystem and the libraries available for common tasks
• Proficient understanding of code versioning tools such as Git, SVN
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
• Solid understanding of the mobile development life cycle
• Good to have: Experience in working on cross platform UI framework such as React Native or Cordova.

Responsibilities and Duties
You'd be responsible to:

• conceptualize new content ideas,
• research on the assigned topics,
• and create high-quality content around mobile games.
•  

Qualifications and Skills

• Impeccable written and verbal command over English is a must.
• Graduate/post-graduate in English literature or Technology would be a plus.
• Must NOT be over 28 years old in age.