Company Mission
We are aiming to provide good digital learning solutions to K12 students. Providing Quality learning experience is our Motto.
Role Summary
You will be responsible for certain sections of the product, taking entire ownership. You should be proactive with the short term and long term vision for the product and should be able to lay the roadmap to deliver the same. Cross functional management is an important aspect of this role.
Job Functions
You are expected to do the following things
- Solve user problems and make the user’s life easier by providing value driving solutions.
- Collect requirements using multiple techniques and prioritize them according to the relevant factors contributing to the business vision.
- Make Product Roadmaps and plan the deliveries of the product features.
- Take user interviews for requirement gathering and taking feature wise feedback.
- Should be able to create design wireframes for clear communication with designers and other stakeholders
- Should get the high fidelity designs done with the help of the design team. Involve yourself in the UI/UX process.
- Ensure timely product deliveries and app releases.
- Work on Agile product development, create Product Backlogs and User Stories. Write proper PRDs.
- Prioritize user stories and discuss the same with the engineering and QA team
- Analyse the product/feature performance through metrics and follow a data driven approach.
- Interact with the Testing Team and facilitate the proper issue resolutions.
- Continuously interact with the management, stakeholders, marketing and operations team for various product related decisions.
Must Have Skills
- Should have strong analytical skills.
- Decent Technical knowledge of Client and Server Functioning.
- Good UI/UX knowledge.
- Should have good presentation skills.
- Should have good written and verbal skills.
- Should be passionate to take up challenges and try to provide apt solutions.
- Experience in Agile methodology for product development detailing Epic, User Stories,managing scrum etc.
- Cross functional experience and managing interactions with various teams
- Should have prior Product Management experience of 2 years.
Shubham Vishwakarma
Full Stack Developer - Averlon
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More about this Customer Care Executive job
Please go through the FAQs to get all answers related to the given Customer Care Executive job
• What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
• How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹22000 per month + Incentives that depends on your interview. It's a Full Time job in Lucknow.
• How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
• Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., The Everything Store.
• Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
• How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 5 Customer Care Executive at The Everything Store
• Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
• What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Day Shift.
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Full Stack Developer - Averlon