Technical Product Manager

Hardly are we searching for professionals with experience in the travel and tourism industry alone.

Responsibilities:

• Respond promptly and professionally to client inquiries via phone, email, or live chat.
• Handle a high volume of incoming emails and prioritize them based on urgency and importance.
• Provide accurate and timely information to clients, resolving their issues and addressing their concerns effectively.
• Demonstrate leadership qualities by assisting junior team members, providing guidance, and fostering a positive work environment.
• Manage backend processes related to customer support, ensuring smooth operations and timely resolution of issues.
• Collaborate with other departments, such as Sales and services Development, to address client needs and improve overall customer satisfaction.
• Proactively identify opportunities for process improvement and implement solutions to enhance the efficiency of the support team.
• Maintain a high level of activity and engagement, ensuring that all client inquiries are handled promptly and efficiently.

Type, Location

Mumbai, Maharashtra, India

Desired Experience

4+ years

Roles and Responsibilities :

Skills required :

• Strong knowledge of javascript programming, ReactJS, HTML5, CSS3, SASS, ES6 Strong knowledge of modern responsive design techniques
• Strong knowledge of stateless microservices (node/java/etc..), HTTPS/REST, JSON, Webpack/Grunt/Gulp
• Very good understanding and implementation experience of web application UI using OpenID Connect login/authentication
• Version Control – Git, CI/CD of UI projects(e.g. CircleCI, Travis CI, Jenkins), configuration and deployment of static UI assets

Must have skills :

• Must have at least 4 years of industry experience in white labeled Front End web application design & development
• Experience in Test Driven Development, Front End testing and performance optimization (e.g. Jest, unit testing, end-to-end testing)

 Strong Angular experience.

•            Proficiency with Javascript/Typescript and HTML5, Bootstrap, CSS5/SCSS

•            Knowledge on Jquery

•            Experience on building the rich user interface.

•            Translate UI/UX design wireframes to code

•            Develop user interfaces for modern rich internet applications with the latest front end technologies

•            (Good to have) Experience on creating the animation effects with the latest front end technologies.

• Development and delivery experience in iOS, at least 2 apps should be in App Store
• Proficient in Swift 4.0 or later
• Experience with iOS frameworks such as UIKit, Maps, Core Location, Core Bluetooth and Core Animation etc.
• Familiarity with MVVM, Test driven development(TDD)
• Experience with third-party libraries such as Alamofire etc. and APIs Solid understanding of the full mobile development life cycle
• Proficient in RESTful APIs
• Proficient in Git
• Familiarity with push notifications and cloud message APIs etc.
• Experience with offline storage, threading, and performance tuning, optimisation
• Experience with performance and memory tuning with tools such as xcode Instruments and Shark
• Experience in writing unit and functional tests
• Perform bug fix and improve application performance
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Strong UX/UI design exposure and experience in making apps work intuitively and with pixel perfect interfaces. Understanding of Apple’s design principles and human interface guidelines
• Strong CS fundamentals (with competencies in algorithms and data structures)
• Highly accountable and takes ownership, with collaborative attitude, and a lifelong learner.

Intro

Our data and risk team is the core pillar of our business that harnesses alternative data sources to guide the decisions we make at Rely. The team designs, architects, as well as develop and maintain a scalable data platform the powers our machine learning models. Be part of a team that will help millions of consumers across Asia, to be effortlessly in control of their spending and make better decisions.

What will you do
The data engineer is focused on making data correct and accessible, and building scalable systems to access/process it. Another major responsibility is helping AI/ML Engineers write better code.

• Optimize and automate ingestion processes for a variety of data sources such as: click stream, transactional and many other sources.

• Create and maintain optimal data pipeline architecture and ETL processes
• Assemble large, complex data sets that meet functional / non-functional business requirements.
• Develop data pipeline and infrastructure to support real-time decisions
• Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and AWS big data' technologies.
• Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency and other key business performance metrics.
• Work with stakeholders to assist with data-related technical issues and support their data infrastructure needs.
  
  

What will you need
• 2+ hands-on experience building and implementation of large scale production pipeline and Data Warehouse
• Experience dealing with large scale

• Proficiency in writing and debugging complex SQLs
• Experience working with AWS big data tools
  • Ability to lead the project and implement best data practises and technology

Data Pipelining

• Strong command in building & optimizing data pipelines, architectures and data sets
• Strong command on relational SQL & noSQL databases including Postgres
• Data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc.

Big Data: Strong experience in big data tools & applications

• Tools: Hadoop, Spark, HDFS etc
• AWS cloud services: EC2, EMR, RDS, Redshift
• Stream-processing systems: Storm, Spark-Streaming, Flink etc.
• Message queuing: RabbitMQ, Spark etc
  
  

Software Development & Debugging

• Strong experience in object-oriented programming/object function scripting languages: Python, Java, C++, Scala, etc
• Strong hold on data structures & algorithms

What would be a bonus

• Prior experience working in a fast-growth Startup
• Prior experience in the payments, fraud, lending, advertising companies dealing with large scale data