Product Manager Job ID DP0928

We seek a highly experienced and skilled Zoho Developer to join our dynamic team. As a Senior Zoho Consultant, you will play a key role in implementing, customizing, and integrating Zoho solutions for our clients. Your expertise will help clients streamline their processes, improve efficiency, and leverage the full potential of Zoho's suite of applications

MERN Stack Developer will work closely with the cross-team to discover effective and elegant solutions to complex problems.

·         Excellent knowledge of HTML, CSS, Material-UI and Responsive.

·         Strong concepts of Javascript, ReactJs, NextJS.

·         Should have Excellent Experience of Node.js.

·         In-Depth knowledge of Express Js, JavaScript, TypeScript,

·         Should have experience in MongoDB, My SQL, GraphQL, and any graph Database

·         Experience working with REST APIs, and Sockets.

·         Ability to Identify and fix production and non-production application issues as a part of the deployment.

·         Good Knowledge of AWS - Beanstalk, Cloud Watch.

·         Good Knowledge of JSON, API, and JWT.

·         Good to have Agile/JIRA/ Continuous Deployment experience.

·         Ability and willingness to manage multiple projects/tasks.

Job Responsibilities:

·         Should have completed B. Tech in IT / CS.

·         Understanding accessibility and security compliance (Depending on the specific project)

·         Understanding fundamental design principles behind a scalable application.

·         Good communication and language skills.

·         Strong focus on performance optimizations, caching, and scalability.

·         Ability to deal well with ambiguous/undefined problems; ability to think abstractly

Experience:4-7years

Package: Exp- 3.5X max

Location: Hyderabad Location (WFO)

Skillset: Java developer with spring boot and microservices

Note: If you get selected you need to come and work in the office Hyderabad location

Job Responsibility: 

• Interacts with customers, company sales and/or service representatives via telephone, email, text, chat or through other social media platforms, to handle a variety of pre-sales or post-sales service functions. Analyzes requests, provide solutions or ascertains who best can provide the information, and routes the request to the appropriate department/individual 

• Resolves level 1 product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

• Receives customer requests and prepares documents/trouble tickets related to processing returns (RMA), servicing and exchanges.

• Contributes to team effort by accomplishing team metrics and SLA   

• Provides all billing-related information to customers – helps in resolving any billing issues 

• Receives, processes and verifies the accuracy of requests from customers utilizing the company’s internal tools and systems 

• Ensures and provides quality service to both internal and external customers. 

• Receives inquiries and contacts the organization’s other departments to resolve a variety of account-related issues 

• Participates and provides expertise as a member of the Customer Care group 

• Attends regular meetings and feedback sessions 
  
  

1. We are looking for candidates who have good programming skills. Strong on data structures, algorithms, understand time space complexity, able to come up with multiple solutions and then arrive at most optimized one keeping in mind customer requirements. Should also be well aware of OO concepts. If he / she has a strong background on these areas ( in any programming language), half the job is done. – 50% weightage
2. Next the candidate should have worked on JS  with good hands on experience in a few projects mainly in backend development like making api calls, handling exception, models, data transformations, controllers etc.  – 20-30% weightage
3. The last would be having some experience in any one of react.js/ node.js or even angular.js since some of these are being used in the current project. – 20-30% weightage
4. Prefer candidates with Angular (ver 8+), react (ver 16+), Node (Ver 14+) and extremely good in JavaScript, HTML & CSS
5. Experience : 4-6 years relevant

Basic Qualifications:

• 2+ years of non-internship professional software development experience
• Programming experience with at least one modern language such as Java, C++, or C# including object-oriented design
• 1+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.

Additional Job requirements

• BS/MS/PhD in Computer Science/Math or equivalent
• BS in computer science or related field.
• 2+ years of relevant professional software development experience: designing, developing, and delivering software written in Java, C#, or C++, web development.
• Knowledgeable in object-oriented design patterns.
• Experience building highly scalable and distributed systems

Preferred Qualifications

• Experience with service-oriented architecture and application/services development
• Passion for performance debugging and benchmarking

Minimum 3+ Years of hands-on experience in developing Python Applications. 
Excellent knowledge of Python and experience in or in-depth understanding of core Python 
Knowledge in Lists, Tuples, and Dictionaries
Excellent knowledge of Python Constructor- Parameterized and Non-Parameterized
Must have experience in core python concepts about data structure, OOPS concepts, XML parsing, XML to JSON, optimizations

Developers should have developed Web Based applications., back end, SQL
Agile and scrum methodology

Should not be test automation, Application development frame work

Excellent Communication Skill

Good to Have 

Django/ Flask 
Strong Hands-on experience in HTML, CSS, DTL(Django Template Language), SASS.
knowledge of SQL