Product Manager Job ID DP0928

At DocNexus, we’re revolutionizing how life sciences companies search and generate insights. Our search platform unlocks powerful insights, and we're seeking a Customer Success Team Member with strong technical skills to help our customers harness its full potential.

What you’ll do:

• Customer Support: Troubleshoot and resolve customer queries, particularly around referral reports, data anomalies, and data generation using our platform.
• Data Queries (BigQuery/ClickHouse): Respond to customer requests for custom data queries, working with large datasets in BigQuery and ClickHouse to deliver precise insights.
• Onboarding & Training: Lead onboarding for new customers, guide teams on platform usage, and manage access requests.
• Listen & Improve: Collect and act on customer feedback to continuously improve the platform, collaborating with the product team to enhance functionality.
• Technical Documentation: Assist with technical resources and help create training materials for both internal and customer use.

What you bring:

• Strong Technical Skills: Proficient in querying with BigQuery and ClickHouse. Comfortable working with complex data, writing custom queries, and resolving technical issues.
• Customer-Focused: Excellent communication skills, able to translate technical data insights to non-technical users and provide solutions clearly and effectively.
• Problem-Solver: Strong analytical skills and a proactive mindset to address customer needs and overcome challenges in a fast-paced environment.
• Team Player: Work collaboratively with both internal teams and customers to ensure success.

If you're passionate about data, thrive in a technical environment, and are excited to support life sciences teams in their data-driven decision-making, we'd love to hear from you!

Hi,
We are hiring for the position of Technical Lead - Full Stack for one of our premium clients.

Skills: React JS, Node JS, Python, Golang, HTML, CSS, JavaScript, Angular, Typescript.

Location : Chennai

JOB DESCRIPTION :

- Strong analytical and problem-solving skills.

- Ability to work independently, learn quickly and be proactive.

- 10-14 years of hands-on experience working on Web Full Stack technologies, with at least 4-6 years of experience developing applications with/on React/NextJS, NoSQL, and REST APIs.

- Proficiency in JavaScript/TypeScript (ES6), NodeJS, HTML5, CSS3, CSS Preprocessors, Web-pack, Gulp.

- Client-side scripting and JavaScript frameworks - jQUery, ReactJS, Redux, Babel, JSX.

- Experience in designing high-performance REST APIs and associated data structures.

- Familiarity with developing microservices using containerization technologies such as docker, Kubernetes, etc.

- Working knowledge of git and using branches for development.

Hardly are we searching for professionals with experience in the travel and tourism industry alone.

Responsibilities:

• Respond promptly and professionally to client inquiries via phone, email, or live chat.
• Handle a high volume of incoming emails and prioritize them based on urgency and importance.
• Provide accurate and timely information to clients, resolving their issues and addressing their concerns effectively.
• Demonstrate leadership qualities by assisting junior team members, providing guidance, and fostering a positive work environment.
• Manage backend processes related to customer support, ensuring smooth operations and timely resolution of issues.
• Collaborate with other departments, such as Sales and services Development, to address client needs and improve overall customer satisfaction.
• Proactively identify opportunities for process improvement and implement solutions to enhance the efficiency of the support team.
• Maintain a high level of activity and engagement, ensuring that all client inquiries are handled promptly and efficiently.

Skill required:)

• Expert in writing clean, test-driven, easily maintainable, and modular code.
• Having a good working knowledge of database design and maintenance.
• Able to build reusable code and libraries for future use.
• Knowing troubleshooting and debugging applications is essential.
• Should have great performance in UI or backend tests to optimize performance.
• Capable of designing and developing web applications for the PHP platform (Laravel)
• Preferred to collaborate with cross-functional teams to define, design, and ship new features.
• Able to ensure the performance, quality, and responsiveness of web applications.
• Having sound working knowledge of identifying and correcting bottlenecks and fixing bugs.
• Able to work on bug fixing and improving application performance
• Able to constantly discover, evaluate, and implement new technologies to maximize development efficiency.

Job Types: Full-time, Regular / Permanent

Experience: 1+ yrs

Location: WFO company’s location i.e. Dehradun, Uttarakhand

Monday to Friday

Salary: ₹10,000.00 - ₹15,000.00 per month

Roles and Responsibilities:

Designing engaging and responsive landing page

Experience with HTML, CSS, JQuery, Javascript,Figma,Zeplin, Photoshop

Integrating client CMS programs and data feeds into websites

Excellent communication and Client interaction

Optimizing sites for maximum speed and scalability

Employing industry and design best practice through website build process

Conducting website testing

Liaising with back-end developers to ensure web and app logic is properly integrated

Ensuring website function and stability across devices i.e. desktop, mobile, tablet

Working with marketing and research teams to incorporate brand elements and relevant market research findings into website

Providing internal support and external customer service throughout the build and launch process of the website

Software Developer - React Native Developer

Job Description

A major part of our work at Cobold Digital LLP is getting businesses online. We provide efficient solutions to our clients in the fields of Website Design & Development & Website Maintenance. If you wish to work with a wide array of clients that depend on you to represent them online, our Website Development team is the right place for you.

We are looking for an experienced top-notch React Native Developer to grow with our dev team. As a React.js Developer, you will be involved from conception to completion with projects that are technologically sound and aesthetically impressive. 

Responsibilities

• Work as part of a small team to build React Native Applications for our clients.
• Architect, Build and maintain excellent React Native applications with clean codes.
• Implement pixel-perfect UI’s that match designs.
• Implement clean, modern, smooth animations and transitions that provide an excellent user experience.
• Integrate third-party APIs.
• Write unit and integration tests.
• Release applications to IOS and Android platforms.
• Work with Native modules when required.
• Assist with building estimates.
• Attend daily standups
• Interact clients via google meet, Zoom, and Emails.
• Work with Modern tools like Jira, Bitbucket, Google Docs, etc.

Requirements 

• 2+ years of Profession experience working with React Native.
• 3+ years of experience as Software Developer
• Experience with Swift,Objective C and Java is a plus but not required
• Must have experience on a large complex system
• Ability to take ownership of your work.
• Ability to manage multiple projects
• Undertaking of React Native best practices.Experience with JavaScript
• Experience with REACT
• Experience with HTML / CSS
• Experience with REST API's
• Git knowledge is a plusTeam player 
• Good time-management skills 
• Great interpersonal and communication skills

The Role

We are looking foran Information Security Analyst – Compliance to primarily strengthen our practice towards compliances such as HIPAA, HITRUST,etc. and ensure highest levels of security around sensitive data.

• Identifying new risks and performing risk assessments.
• Performing continuous gap analysis.
• Auditing the applications, configurations, and internal practices against standards such as HIPAA, HITRUST etc.
• Providing advice and implementing forward-thinking information security policies, procedures, and standards.
• Assisting several teams (internal and external) with best practicesand security consultations.
• Supporting with other information security activities as assigned.
• Ensuring the organizational compliance during audits and certification efforts.

Requirements:

• Demonstrated experience in implementing and maintaining security standards such as HIPAA, HITRUST, SOC2, ISO 27001 etc.
• Ability to understand and interpret legal, regulatory, and contractual compliance requirements.
• Experience in InfoSec policy creation and documentation.
• Ability to understand technology and pertaining risks.
• Knowledge on IT, Servers, SDLC, Database, etc.
• Experience working with / securing cloud-based applications is an add-on.
• 2+ years of experience.
• Excellent written and verbal communication skills.
• Relevant Security Certifications will be a good add-on.

• Managing Work, Projects, and Policies Generate and provides accurate and timely results in the form of reports, presentations, etc.
• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.
• Completes accounts receivable period-end closing functions and procedures; credit and period-end reporting.
• Upholds the policies and procedures outlined in the credit policy.
• Interacts with sales and catering staff for timely credit decisions on incoming customers.
• Demonstrating and Applying Accounting Knowledge to Credit Management Issues
• Demonstrates knowledge of job-relevant issues, products, systems, and processes.
• Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
• Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
• Keeps up-to-date technically and applying new knowledge to your jobs.
• Stays knowledgeable of accounts receivable system.
• Leading Credit Management Team
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Staffs manage and develops all billing and accounts, receivable employees]
• Submits reports in a timely manner, ensuring delivery deadlines.
• Ensures profits and losses are documented accurately.
• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Monitors all taxes that apply, ensuring that taxes are current, collected, and/or accrued.
• Ensures property billings are sent error-free and in a timely manner.
• Monitors receivables for timely collections and follows up with appropriate collection correspondence