Technical Writer

About HighLevel:  

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 30 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 200 Terabytes of data across 5 Databases.

About the Role

We are looking for a strategic and visionary Engineering Manager of AI to lead our cutting-edge Generative AI initiatives. In this role, you will oversee multiple AI teams, drive innovation, and ensure alignment with business goals. You will focus on building robust AI solutions and scaling AI-driven products to meet diverse customer and business needs, all while maintaining a strong emphasis on people management and team development.

Team-Specific Focus Areas:

Conversations AI

-Develop AI solutions for appointment booking, forms filling, sales, and intent recognition

-Ensure seamless integration and interaction with users through natural language processing and understanding

Workflows AI

-Create and optimize AI-powered workflows to automate and streamline business processes

Voice AI

-Focus on VOIP technology with an emphasis on low latency and high-quality voice interactions

-Fine-tune voice models for clarity, accuracy, and naturalness in various applications

Support AI

-Integrate AI solutions with FreshDesk and ClickUp to enhance customer support and ticketing systems

-Develop tools for automated response generation, issue resolution, and workflow management

Platform AI

-Oversee AI training, billing, content generation, funnels, image processing, and model evaluations

-Ensure scalable and efficient AI models that meet diverse platform needs and user demands

Roles & Responsibilities

People Leadership and Team Development

-Mentor and coach senior engineers, fostering a culture of learning and growth

-Lead performance evaluations and provide constructive feedback to ensure career development

-Build and maintain a resilient, high-performing team capable of delivering AI innovations at scale

Execution & Strategic Delivery

-Lead long-term project planning and execution strategies, setting clear milestones and deliverables

-Drive process improvement by implementing efficient patterns, frameworks, and systems

-Ensure teams are set up for high performance and fast-paced, flexible delivery

Product and Technology Oversight

-Oversee the development and scaling of AI-driven products, maintaining high engineering and product quality

-Drive innovation in AI, ensuring that the solutions meet evolving business and customer needs

Business Alignment and Vision

-Collaborate with cross-functional teams to define product strategy and business goals for AI technologies

-Design open, flexible architectures that anticipate future business needs and scalability challenges

Qualifications

-Proven experience in leading large-scale AI-driven projects and teams

-Expertise in large-scale conversational agents and response evaluation frameworks

-Deep understanding of retrieval-augmented generation (RAG), including knowledge graphs, chunking, and reranking strategies

-Extensive experience with Node.js 

-Bachelor’s degree or equivalent in Engineering, Computer Science, or a related field

-7+ years of engineering experience, with at least 2+ years in leadership or management roles

-Strong leadership, communication, and problem-solving skills

EEO Statement: 

At HighLevel, we value diversity. In fact, we understand it makes our organisation stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing excellent service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

HTML Developer

IBinder Digital Private Limited having a brand named (Appic) is hunting out for young and enthusiastic developers for their team. The company is known for the Quality of Web & Mobile App development. The Company is now looking for talented officials who can join the team on an immediate basis.

Designation: HTML Developer
Department: Web Development

Qualification Required:

• Minimum 3-4 year of work experience
• Graduate or Diploma in related field
• Relevant experience candidates will be highly preferred.

Skills Required:

• Proficient understanding of web markup, including HTML5 and CSS3
• Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS
• Strong knowledge of web standards
• Proficient understanding of cross-browser compatibility issues and ways to work around them
• Familiarity with differences in other HTML5 based views, such as ones in email clients
• Knack of adhering to best design practices
• Fair understanding of JavaScript programming and DOM manipulation
• Good understanding of SEO principles and ensuring that the application will adhere to them
• Proficient understanding of code versioning tools, such as (Git / Mercurial / SVN)

What to Expect:

• Flexible Approach when working in a team
• Time management skills and ability to do multitasking
• Accuracy and attention to details
• Candidates with self-motivation & Dedicated towards work
• Should be able to handle Web Development projects from the first day
• Should be a quick learner

Benefits:

• Enjoying and friendly work environment
• 21 paid leaves in a year
• Good career growth opportunities and can a long-term association with the organization
• Fixed yearly appraisals based on performance
• No Formal dress code policy (Decent Casuals is ok with us)
• Company follows Flexi hours Policy

Address:
G/104, Church hill Compound, I C Colony, opposite Thomas Church, Borivali West – 400103

Contact:

Mihir Bhuta
Manager – Human Resources
Appicmobile
Address: G/104 Church hill Compound, I C Colony,
​                 Opp.Thomas Church, Borivali West – 400103

Job description- Information Security(Financial)

Roles and Responsibilities

HTC Global Security Delivery Centre will provide a professional opportunity to work in a dynamic environment where you will have the ability to develop process and Cyber security based skills

Work profile of individual

• As part of the companyC Global cyber security consulting team, individual’s primary role would be to be a part of ISO 27k projects IT audits, ITGC audits, SSAE, SOC audits, IT Process Audit, Systems Audit, Gap assessment TPRM, GDPR, Infosec, GRC , ISMS, Cyber Security, SOX ITGC on customer engagements
• Will address all aspects of security like physical, logical, data, access etc and review Information Security policy and suggest / recommend necessary changes to the same on customer engagements
• Will be an active participant in internal / third party system security reviews and audits on customer engagements.
• Will perform internal audits on all aspects of IT and ensure compliance with the prescribed security norms on customer engagements and will be responsible for tracking the open audit findings and closure of the same
• Will be able to manage document tracking and updating - policies, processes, procedures, templates etc.
• Will assist in developing proposals by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.
• Will demonstrate ability to clearly and concisely communicate the privacy implications of technology and implementation.

Team work

• Individual would be responsible for contributing to a strong team environment and promoting a positive working relationship with their colleagues.
• Individual would predominately work with off-shore engagement teams and relevant HTC Territory teams on presale and cyber security delivery.
• Communication, written and verbal, with these teams would be expected.
• Team members would be required to apply learning from trainings and on the job experience to work requests and support continuous process improvement.
• Team members would be required to handle multiple tasks at the same time.
• Detailed focus when performing work and good project management skills when managing workload and maintaining timelines will be necessary.

Desired Candidate Profile

• Bachelors
• Certifications (ISO 27001/ ISO 31000/ or equivalent and other relevant qualification/certification
• Experience : 3-5 years
  
  

Knowledge Required:

• Strong knowledge of information security concepts, risk and controls concepts. Strong understanding of security principals: audit, policies, guidelines, and compliance.
• Understanding of infrastructure (data centre, network end user computing) security / cloud security / managed security services / security operations centre / compliance risk management and ITGC controls
• Sound knowledge of Internal financial Controls and Compliance. Must be able to recommend controls around people, process, and technology.
• Sound knowledge of General Leger / Balance Sheet / Journal Entry / Budgeting / Financial fraud
• Sound knowledge on business controls and process controls. Good experience with control assessment, check the effectiveness of the implemented controls and recommend mitigation / improvements.
• Experience with the Microsoft Office suite of products (i.e. Word, Excel, PowerPoint, Visio, etc.),
• Strong verbal and written communication skills Knowledge / experience in fields of ITGC audits, Internal Audit, External Audit / Statutory Audit projects
• Candidates should exhibit good client service skill collateral's with a strong focus on building relationships.

Additional Responsibilities:

• Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability
• Good knowledge on software configuration management systems and license Management systems
• Awareness of latest technologies and Industry trends
• Logical thinking and problem solving skills along with an ability to collaborate
• Understanding of the financial processes for various types of projects and the various pricing models available
• Ability to assess the current processes, identify improvement areas and suggest the technology solutions
• One or two industry domain knowledge
• Client Interfacing skills
• Project and Team management

Cloud Software Engineer

Notice Period: 45 days / Immediate Joining

Banyan Data Services (BDS) is a US-based Infrastructure services Company, headquartered in San Jose, California, USA. It provides full-stack managed services to support business applications and data infrastructure.  We do provide the data solutions and services on bare metal, On-prem, and all Cloud platforms.  Our engagement service is built on the DevOps standard practice and SRE model.

We offer you an opportunity to join our rocket ship startup, run by a world-class executive team. We are looking for candidates that aspire to be a part of the cutting-edge solutions and services we offer, that address next-gen data evolution challenges. Candidates who are willing to use their experience in areas directly related to Infrastructure Services, Software as Service, and Cloud Services and create a niche in the market.

Roles and Responsibilities

· A wide variety of engineering projects including data visualization, web services, data engineering, web-portals, SDKs, and integrations in numerous languages, frameworks, and clouds platforms

· Apply continuous delivery practices to deliver high-quality software and value as early as possible.

· Work in collaborative teams to build new experiences

· Participate in the entire cycle of software consulting and delivery from ideation to deployment

· Integrating multiple software products across cloud and hybrid environments

· Developing processes and procedures for software applications migration to the cloud, as well as managed services in the cloud

· Migrating existing on-premises software applications to cloud leveraging a structured method and best practices

Desired Candidate Profile : *** freshers can also apply ***

· 2+years of experience with 1 or more development languages such as Java, Python, or Spark.

· 1 year + of experience with private/public/hybrid cloud model design, implementation, orchestration, and support.

· Certification or any training's completion of any one of the cloud environments like AWS, GCP, Azure, Oracle Cloud, and Digital Ocean.

· Strong problem-solvers who are comfortable in unfamiliar situations, and can view challenges through multiple perspectives

· Driven to develop technical skills for oneself and team-mates

· Hands-on experience with cloud computing and/or traditional enterprise datacentre technologies, i.e., network, compute, storage, and virtualization.

· Possess at least one cloud-related certification from AWS, Azure, or equivalent

· Ability to write high-quality, well-tested code and comfort with Object-Oriented or functional programming patterns

· Past experience quickly learning new languages and frameworks

· Ability to work with a high degree of autonomy and self-direction

http://www.banyandata.com" target="_blank">www.banyandata.com 

• Dusting & Cleaning duties
• Handling Printing & Stationery department
• Managing filing system.
• Recording information as needed.
• Greeting clients and visitors as needed.
• Updating paperwork, maintaining documents and word processing.
• Helping organize and maintain office common areas.
• Performing general office clerk duties and errands.
• Banking deposits
• Coordinating events as necessary.

• Maintaining supply inventory.
• Maintaining office equipment as needed.
• Manage house keeping department
• Hospitality ( Serving refreshments )
• pick up & drop of Courier
• Stocking & inventory management

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.