Sr. QA Engineer

Required Skills: QA Process Setup & Strategy, Team Leadership & People Management, Manual Testing Expertise (SaaS Focused), QA Tools & Bug Tracking Proficiency

Review Criteria

1. Must have 8–10 years of QA experience in B2B SaaS.

2. Must have 3–5 years of experience as a QA Lead or QA Manager (leading and managing a QA team).

3. Must have strong hands-on manual testing experience (UI/UX + API testing).

4. Must be able to set up QA processes from scratch for SaaS products.

5. Must be proficient in test planning, writing test cases, and managing full QA cycles.

6. Must have strong knowledge of regression, smoke, and sanity testing.

7. Must have experience using ClickUp, JIRA, or similar tools for test case and bug management.

Profile Overview:

We are looking for a skilled and hands-on QA Team Lead to manage our Quality Assurance team and help improve the overall product quality. This role includes both leadership and practical testing responsibilities. The ideal candidate should be able to set up strong QA processes from scratch, guide the QA team, and ensure smooth and successful product releases. Experience in B2B SaaS, especially in the hospitality industry, will be a plus.

Roles & Responsibilities:

1) Quality Strategy & Process Setup

• Create and follow the best QA practices for our hospitality SaaS products.
• Set up manual and automation testing systems from the ground up.
• Manage the full QA process — from understanding requirements to testing and final sign-off before release.

2) Team Leadership & Management

• Lead and support the QA team members in their day-to-day work.
• Organize training to help the team improve their skills.
• Manage team workload and assign tasks effectively across different projects.

3) Testing & Execution

• Read product and technical documents to plan testing.
• Write detailed test plans, test cases, and checklists.
• Manage all testing stages including regression, smoke, and sanity tests.
• Verify fixes and issues after updates go live.

4) Tool & Workflow Management (ClickUp)

• Use ClickUp or similar tools to manage test cases, bugs, and team tasks.
• Define rules for bug severity and manage the bug tracking process.

5) Automation (Optional but Preferred)

• Automate repetitive tests like regression or smoke tests.
• Use tools such as Selenium, Cypress, or Playwright if possible.

6) Cross-Team Collaboration

• Work closely with Product Managers, Developers, and Support teams.
• Be the final checkpoint for product quality before release.

7) Reporting & Metrics

• Track QA performance — number of bugs, test coverage, and more.
• Share regular updates and reports with leadership.

Key Skills Needed:

• Experience leading QA teams and setting up QA processes.
• Strong knowledge of SaaS products and manual testing.
• Some experience with test automation tools is preferred.
• Comfortable using tools like ClickUp, JIRA, or similar.
• Good at problem-solving and attention to detail.
• Strong communication and teamwork skills.

Requirements:

• 8–10 years of overall QA experience in B2B SaaS companies.
• 3–5 years in a QA lead or manager role.
• Hands-on experience with manual testing, UI/UX testing, and API testing.
• Knowledge of automation tools like Selenium, Cypress, or Playwright (preferred).
• Experience using project management tools like ClickUp or JIRA.
• Good written and spoken communication skills.

Role Purpose:

To handle day-to-day HR activities and support smooth people operations in the company.

Key Responsibilities

• Handle recruitment: sourcing, calling, scheduling interviews
• Support onboarding and employee joining formalities
• Maintain employee records and HR documents
• Track attendance, leave, and basic payroll support
• Coordinate with department heads for HR requirements
• Support employee engagement activities
• Assist in handling employee issues and grievances
• Ensure HR policies are followed

1. Channel encoding/Decoding techniques in Digital communication

2. Hands experience on Digital Modulation schemes (BPSK/QPSK/8PSK and QAM)

3. Experience on Digital Filters (FIR/IIR) design and Simulations

4. Hands on experience with Zynq Ultra scale/Kria SoM. Application porting on Peta Linux

5. Experience on FPGA, DSP & ARM Processor

6. Knowledge on SCA Standards

Position Insurance Follow Up - 2 (ISP-2)

Shift US Shift (05:30 PM to 03:00 AM)

Job function· Checking denials from EOBs, ERAs by calling the Insurance Companies. · Calling the insurance companies for the specification of denials. · Reprocessing the claim over the phone or reopening the claims on the online portals · Filing an appeal to the insurance companies with the required information · Checking status of the appeal filed and reprocessed claims through IVR, Calls and online payer’s portal · Refilling corrected claims with coding/demographic/authorization/referral corrections. · Disputing with the insurance companies on incorrect denials. · Working on FTH (Fix The Hole) to prevent future denials · Tasking to the clients and other teams for required information · Preparing Trending Analysis on the denials and escalating to Supervisors · Finding updates from payers via call or online for billing related information and sharing with the concern team/department to prevent denials. · Responsible for updating any internal databases, electronically storing and organizing patients' records, billing details, and registration forms.

Education +2 or Graduate in any stream

Training/Work

experience Billing & collections training and/or 1 year of industry experience in the relevant function

Other specifications Good English communication (reading, writing, listening, speaking) Understanding of US healthcare, HIPAA Good at Operating Computer - software and MS office

Capable of task execution based on work instructio

Indian youth face challenges while choosing a perfect career. Are you the someone who can convince Seniors Professionals to Become Mentors and sell certification programs?

What do we expect from you?

• Calling; making multiple outbound calls to potential clients; closing sales and working with the client through the closing process.
• Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans.
• Maintaining a pipeline of all sales using CRM software.
• Work on targets and under pressure as this is a hardcore sales profile.

• Convert the lead into business on a monthly target basis.

• Be on calls and counsel Senior Professionals throughout the day.

Desired Skills and Experience

We are looking for somebody who is Mature to handle Senior Professionals and loves the sales numbers.

Here is a brief list of things that we expect from you.

• Proven track record of overachieving any targets
• Great communication and convincing skills.
• You believe that you can sell anything to anybody.
• You understand the dynamic and process of telesales.

What we offer you

The list is long but if you can associate yourself with what you have
read so far, you can expect the following from us.

Salary: 35K + Incentive + Freedom to work from home

• Within a team of more than 60 people, you will be in charge of: entire HR activities and will carry out the following duties:
• Managing company staff, including coordinating, and supporting the recruitment process.
• Manage Internal and External communication related to HR
• Bridging management and employee relations by addressing demands, grievances, or other issues 4) Preparation and implementation of HR policies and guidelines
• Support Group policies, good practices and guidelines to managers and monitoring they are properly applied locally
• Compliance implementation and grievance handling. Nurture a positive working environment
• Ensure legal compliance throughout human resource management
• Employee engagement Activities, General administration work at Bangalore office including procurement of office supplies
• Coordination with suppliers, vendors, and service providers for Ecocert
• Maintaining knowledge of changing trends, best practices, regulatory changes in human resources and associated fields.

Education:

• Bachelor’s degree + Diploma/MBA in HR
• Experience: 5+ years in human resources (proven working experience as HR Manager or HR Executive) or recruitment

Technical skills: -

• In-depth knowledge of labour law and HR best practices
• Demonstrable experience with Human Resources metrics
• Extensive knowledge of HR policies and systems
• Knowledge of HR systems and databases (HRIS)
• Familiarity with HR software and working knowledge of MS Office

Behavioural skills:

• Exceptional communication skills, writing skills, interpersonal skills, and ethical mindset
• People oriented and results driven
• Ability to architect strategy along with leadership skills
• Autonomy, proactivity, accountability
• Attention to details
• Adept to problem-solving and conflict resolution
• Excellent active listening, negotiation, communication, and presentation skills.
• Handle confidential matters with discretion