Sr. QA Engineer

Role Overview

This is a junior-level inside sales and student counselling role focused on converting inbound enquiries into successful enrollments through WhatsApp communication, phone calls, and structured follow-ups.

Key Responsibilities

• Handle inbound WhatsApp chats and calls from prospective students
• Counsel candidates on course structure, certification value, and career outcomes
• Follow up with leads to convert enquiries into enrollments
• Maintain accurate CRM entries and lead-tracking records
• Meet daily and weekly conversion targets
• Adhere strictly to company-approved communication, pricing, and compliance policies

Eligibility & Requirements

• Delhi-based candidates only
• Freshers or early-career professionals welcome
• Good communication skills in English (spoken & written)
• Comfortable working in a target-driven sales environment
• Willingness to learn and follow structured sales processes

We are looking "Personal Assistant" for Reputed Client @ Coimbatore Permanent Role.

Experience: 2-4 Yrs

Key Responsibilities:

• To act as a first point of contact dealing with correspondence and phone calls. 

• To proactively manage and coordinate the diary of the Chief Executive by prioritizing and arranging internal and external meetings, ensuring appropriate briefing papers are prepared and provided. 

• Maintain effective filling and data storage including emails and retrieval systems ensuring the needs of the Chief executive are met. 

• To provide full personal assistant support by dealing with all correspondence and calls, drafting routine letters to a high standard, minute meetings, taking messages and other administrative tasks as required to support the Chief Executive. 

• To provide support for Board of Director meetings by ensuring meetings are properly arranged and serviced. This will include drafting agendas, collating papers and reports, taking minutes and following up action points. 

• Supporting the Chief Executive to keep the Board of Director informed about the work of the organization and their appropriate training and induction. 

• To service meetings of the Senior Management Team by drafting and collating papers and reports, preparing manageable agendas, taking minutes and following up on actions points. 

• To plan and manage key organizational events such as; AGM, Staff and Volunteer conference, Strategy days, Staff briefings and others as required

SKILLS & REQUIREMENTS

· Candidate must possess a Bachelor's degree in Computer Science/Information Technology Engineering (computer/telecommunications)

· Must have at least 5 years of extensive experience in Object-oriented programming specifically on JAVA/J2EE

· Has knowledge or relevant work experience in any of the following programming languages or technologies: Java/J2EE, C++, C, XML/XHTML or CGI-Python.

· Must have sufficient knowledge of Object-oriented programming concepts

·Be an excellent team player in a different culture, display the ability to learn in a short time and work under pressure.

ROLES & RESPONSIBILITIES

· Develops and enhances software applications through coding and testing.

· Involved in code reviews and training.

· Delivers the highest quality software by creating unit test plans and testing code thoroughly. Implements solutions as designed in technical documentation specification and coding standards.

· Creates project documentation and coordinates technical issues.

· Knows the business rules and concepts, software specifications and designs provided by the technical lead and applies them in completing the assigned task.

Software Languages: Advanced knowledge of JavaScript, C#, ASP.Net and SQL Server.

Job Responsibilities:

• Gain a clear understanding of customers' businesses and requirements;
• Plan execution methodology and identify fulfillment plan to address the requirements;
• Full lifecycle application development
• Designing, coding and debugging applications.
• Software analysis, code analysis, requirements analysis, software review, identification of code metrics, system risk analysis, software reliability analysis
• Support, maintain and document software functionality
• Programming analytical skill with highly logical and analytical approach
• Manage documentation by working with other teams and consolidating all required types of reports for future use and test case scenarios.
• Ability to visualize data, concepts and work flows to create diagrams, charts and illustrations to supplement documentation.
• Maintain quality service by establishing and enforcing organization standards.
• Maintain professional and technical knowledge by benchmarking state-of-the-art practices.
• Timely reporting to provide visibility of performance to goal.
• Be data driven and flexible to changes with a natural passion for problem solving.
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Key Skills required: 

• 4+ years of rich experience in the software development with advanced knowledge of JavaScript, C#, ASP.Net and SQL Server.
• A self-starter with the ability to work independently and as part of a team.
• Ability to work well in a results oriented environment with firm deadlines;
• Ability to perform multiple tasks effectively while being results-driven and patient
• Able to work both independently and as part of a team
• High degree of attention to detail and trustworthiness
• Strong analytical skills
• Capable of making timely, independent decisions
• Excellent oral, written and interpersonal communications skill
• Ability to think outside the box and generate and implement new ideas.
• Natural interest in team building and leadership with coaching/training skills.
• Excellent organizational skills

Opportunity:

Create a consumer facing front end application that will be used by millions of users. 

What you will do:

• Develop our mobile apps using Swift/ObjectiveC.
• Work with backend, frontend, and other developers to build out a customer-centric experience that will constantly evolve.
• Work with our designers and customer success team to create a seamless user experience.
• Respond to support team tickets as needed to resolve bugs and issues.
• Participate in contributing ideas, updates, and product development areas to the team.

Experience Range: 

3-5 years with technical hands-on experience in building a consumer mobile app. You must have shipped an app to the stores.

Technical Expertise:

• 3-5 years experience with iOS native apps.
• Strong knowledge of Swift and ObjectiveC.
• Strong command of JavaScript ES6.
• Know how to build (fairly) complex layouts without using any CSS frameworks.
• Strong problem solving and analytical skills using data structures.
• Comfortable in a fast-paced startup environment.
• Bias for action shipping quality code quickly.

• Manpower Planning
• Sourcing as per profile requirements
• Conducting Interviews
• Creating assessment mechanisms
• Joining and onboarding of employees
• Creating the induction module
• Streamlining exit process and formalities
• Maintaining employee data
• Remaining updated with current trends, policies and benefits
• Effectively introducing and executing policies and processes
• Creating the engagement calendar
• Organizing employee engagement programs independently
• Rolling out initiatives to strengthen core values
• Grievances handling and Employee counselling
• Handling queries around compensation and benefits
• Ensuring timely updation of HRMS Software for attendance for the smooth and timely running of payroll
• Creating job descriptions
• Creating a performance review mechanism
• Staying updated with new tools and ideologies related to performance

• Masters in HR
• Min 4 years of experience
• Analytical skills understanding of HR metrics
• Keeps updated with latest trends and market knowledge
• Ability to work under pressure
• Knowledge of various labor laws like PF, ESIC, PT, Minimum wages Act, Bonus Act , Maternity Benefit Act, Delhi Shops and Establishments Act etc .

Preferred Education & Experience:

• Bachelor’s or master’s degree in Computer Engineering, Computer Science, Computer Applications, Mathematics, Statistics, Finance, Economics or related technical or analytical field or equivalent practical experience. Relevant experience of at least 3 years in lieu of above if from a different stream of education.

• Well-versed in and 5+ years of hands-on demonstrable experience with:
▪ Functional Analysis of Business Capabilities, Business Processes, & Business Rules
▪ Functional & Technical Profiling & Analysis of Data
▪ Business Process Modeling & Design
▪ Business Rules Modeling & Design
▪ Object Oriented Modeling & Design
▪ API Modeling & Design
▪ Relational, Document, & Graph Data Modeling & Design
▪ PL/pgSQL & SQL Programming
▪ Behavior Driven Development (BDD)
▪ Stream & Batch Big Data Pipeline Processing
▪ Domain Driven Design (DDD) & Micro services Architecture & Design
▪ Distributed Cloud Native Computing
• 1+ year of hands-on programming experience in PL/pgSQL & SQL Programming.

• Strong knowledge and hands-on experience with analyzing business & data requirements from customers.

• Strong knowledge and hands-on experience with modeling techniques viz., BPMN, UML, ERD, & other Visual Modeling techniques.

• Extensive knowledge & working experience with SQL, detailed data profiling using Informatica/Talend or similar tools, reporting & data visualization using Tableau/Spotfire/QlikView etc.

• Proficiency in Microsoft Excel, including in-cell formulas, pivot tables, basic macros, and other data manipulation and formatting functions is required.

• Familiarity with Database Read vs. Write Performance Tuning & Optimization.

• Familiarity with Virtualization & Containerization, API Management, Identity & Access Management, System Monitoring & Management, Data Protection & Encryption.

• Familiarity with Lean, Agile, & DevOps Practices, Processes, & Tools.

• Familiarity with cloud platforms such as AWS, Azure, & Google Cloud.

• Familiarity with Storage, Networks and Storage Networking basics.

• Familiarity with Network, Data, and Application Security basics.

Qualification : 12^th completed, degree.

Job Types : Full-time, Fresher.

JOB DESCRIPTION:

 Build long-lasting client relationships and valuate customers needs.

 Meet personal and team sales targets.

 Attend meetings, sales events and trainings often.

 Report and provide feedback to management using financial statistical data.

 Manage your client database within your assigned area.

  More you work, more is your gain.

Zycus was incorporated in Princeton, U.S. in 1998. Since then, we have grown everyday, and established as an organization which now is a leading global provider of complete Source-to-Pay suite of procurement performance solutions.

We develop cloud-based (SaaS) https://www.zycus.com/solution/procurement-performance.html">Source-to-Pay solutions for large global enterprises, and have successfully deployed about 200 solutions to over 1000 Global clients. Our spirit of innovation and our passion to help procurement create greater business impact are reflected among procurement solution deployments that we have undertaken over the years. We are proud to have as our clients, some of the best-of- breed companies across verticals like Manufacturing, Automotives, Banking and Finance, Oil and Gas, Food Processing, Electronics, Telecommunications, Chemicals, Health and Pharma, Education and more.

With a team of 1000+ employees, we are present in India with 3 development centers at Bengaluru, Mumbai & Pune and offices in thehttps://www.zycus.com/careers/US-Careers.html">U.S., U.K., Australia, https://www.zycus.com/press-releases/zycus-expands-middle-east-presence-with-new-location-in-dubai.html">Dubai and https://www.zycus.com/press-releases/zycus-continues-global-expansion-with-new-office-in-singapore.html">Singapore and Netherlands.

http://www.zycus.com/">Know more about the LEADER of: Gartner’s 2013, 2015 & 2017 Magic Quadrant for Strategic Sourcing Application Suites and The Forrester Wave™: eProcurement, Q2 2017

PRODUCT PORTFOLIO
7 Product Lines

OFFICES
Princeton, Chicago, Atlanta, London, Netherlands, Melbourne, Bangalore, Mumbai, Pune

MARKET SIZE
USD 2 Billion and grows tremendously during economic downturns

Skill & Experience:

Experience : 4 to 6 years

• Strong understanding of JavaScript/Object Oriented JS, its quirks, and workarounds.
• Must have working knowledge of Node JS.
• Must have knowledge of any one Node JS framework such as Express.js, Hapi.js, Sails.js, etc.
• Understanding of REST API and MVC.
• Understanding of Asynchronous Request handling techniques.
• Understanding of Unit testing frameworks like Mocha/Chai.
• Proficient understanding of code versioning tools, such as SVN or GIT.
• Good to have understanding of Design Patterns and SOLID OOP principles.
• Understanding of modern JavaScript development techniques

Should be able to optimize & effectively manage resources and time of the team members.

Should be able to identify, track and mitigate risks to the product

Should not hesitate to carry out healthy and constructive confrontation with team members, peers and managers for the benefit of Product.

• Attractive compensation with a fast track growth opportunity.
• Opportunity to work with a Young and dynamic innovative team of UI professionals .

• Flexible and employee friendly organization