QA Engineer

• Roles & Responsibilities
• Job Purpose:
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• To manage the store operations of the respective store efficiently and run it as a successful unit through effective stock management, visual merchandising and achieve the desired sales targets while ensuring the customer service of highest standards.
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• Job Context & Major Challenges:
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• A store manager has to manage the storel operations, and at the same time achieve the sales target within a stipulated budget allocated for the store. The store manager has to manage the relationship with the visual merchandising team, projects ,HR ,buying team to ensure that the upkeep training, recruitment, the maintenance of the store are proper, and has to report to the regional manager .
• The major challenges of the jobholder are:
• Lack of responsibility shown by the CCAs after few months of recruitment, low discipline levels • Screening of right candidate for accurate hiring
• Consistency of the sales inspite of daily challenges
• Consistency in delivery TC Experience daily
• Inventory management
• Rostering / people management / grievance
• Accountabilities
• Establish rapport with potential and actual customers on a daily basis • Ensure clean and safe environment for the customer
• Ensures Daily capture of customer information & Bill linking – identify gaps and suggest improvement
• Looks into pattern of information and draw inference on customer types /likings/trends /quality of information captured
• Thank you cards / Calls – process adhered to ( Tracking and ensuring business results and quality call outs
• Ensure every customer gets TC delight 100% adherence of experience delivered
• Ensure that customers become repeat customers once they enter the store.Personally develop relations with top 50 customers of the store • Track customer sales closely across segments /types on a weekly basis • Supervise customer needs and looks at new ideas to delight.
• Performance chats on a monthly basis with individuals
• 24 hours resolution for crew grievance /if escalation to close within 7 days
• Take the initiative at the store level to improve the employee engagement
• Ensure Development plan for Coache’s and their teams is managed well on a quarterly basis..
• Appraisals – Quarterly chats on performance as per KRA
• Ensure there is development plan prepared for all store

People Management

Motivate the staff during the morning briefing about daily sales targets • Rostering , Schedule shifts and ensure punctuality of staff

HR Overview

• Screening for New hires as per Evaluation matrix
• Closure of timely recruitments
• Monthly StoreTraining Calendar adhered to , and gaps are filled on a monthly basis
• Weekly Audits and check on understanding on new joinee training • Ensure 100% adherence that every customer get TC Delight - manages evaluations and trainings for the team - issues with customers sorted within 24 hours - Observes coaches and ASM and take inputs for their Teams - Training needs identified and discussed with L&D for resolution

Visual Merchandising

• Implementation of the plan along with the VM champ
• VM changes at the suitable times in the store
• Replenishment of stocks on the floor
• Ensure VM Guidelines are met before store opening and during the day • Ensures daily actions are taken on VM opening checklist
• Window Maintenance – Ensures standards are met – does a walk thru twice a day
• Gives feedback on sections before pictures are taken and sent to HO • Display change – ensures activity done and time lines adhered to • Fixture maintainace –ensures problems are timely fixed.
• New GTM Window installations – timely done
• Track sales from merchandise going to stylists

Standard Operating Procedures

• Ensures that store opening/closing standards are followed properly,if gaps helps improve system
• Drives Store PnL
• Responsible for personnel planning, work hours, store / team holiday plan
• Inventory management and planning for each product category • Drives Store CRM Managements
• Ensure Timely closure on MIS / Reports Etc Ensure that the housekeeping staff follows the checklist properly
• Control mechanical maintenance of lights, air-system, electrical equipment

Accountabilities

• Reports property damage, request needed repairs within company time frames
• Conducts monthly meetings with different stakeholders
• Ensure proper installation of signage display façade properly cleaned • Daily Counts – Supervision of accuracy and timely reports sent. • Inward /Outward – Resigters maintained ,weekly supervision on dispatch / signs off on compliance
• Manages External Relations –Landlords / Mall team/ vendors

Cost Management

• Schedule the expenditures for the month(petty cash management)
• Follow the preventive maintenance schedule to reduce the costs
• Maintain the safety, energy consumption, and expenses reports
• Control costs incurred on the services provided by the vendors
• Control cash deposits and submission of credit slips on a daily basis
• Maintain records pertaining to customer discounts, schemes
• DMS – Supervision of DMS entry weekly and sufficient funds for store to run

Achievement of sales targets

• Explain & drive the sales targets to Managers on a daily basis • Coordinates with RM on Monthly Targets
• Contribute to the team efforts for accomplishing desired results by setting objectives and directions for KPI’s ,category revenue, competiton analysis,market trends
• Analyze sales very 3 hours to better daily performance
• SMS to be sent to the RM as required
• Motivate store team to achieve daily targets
• Understand Business on a MTD/WTD/FTDbasis and briefs coaches .

Shrinkage control

• Ensure the global count is done accurately on a daily basis and reports sent to HO
• Ensure that nobody from the staff indulges in pilferage and other activities
• Co-ordinate with security guard & staff to keep a watchful eye on customers
• Anticipate problems & preempt them by coming up with creative solutions
• Constantly identifies areas of improvement, takes initiative to drive them

People Management- Demonstrates ability to holistically monitor various HR analytics like workforce planning, staffing levels, engagement scores, salary costs, attrition levels

Competencies- Works with individuals to identify areas of development, works to improve them

Work Standards- Sets standards for excellence to achieve a high level of quality • Accepts responsibility of outcomes of one’s work; admits mistakes and refocuses efforts

Provides encouragement and support to others in accepting responsibility; does not accept others’ denial responsibility without questioning

Raises the bar and repeatedly encourages the team to continually improve. Allocates appropriate resources to get the work done • Provides clear, thorough & timely feedback on work performance to individuals.

Gets Results- Raises the bar and repeatedly encourages the team to continually improve. Allocates appropriate resources to get the work done • Provides clear, thorough & timely feedback on work performance to individuals

Customer Relations- Works to educate the customers so that they are fully aware of products Establishes good interpersonal relationships by helping people feel valued

Handles upset customers by hearing the customer, empathizing, apologizing, and taking personal responsibility for resolving customer problems/issues

Team Work- Builds strong teams that capitalize on differences in expertise, competencies

Champions collaborative team working across departments/ functions • Proactively works with colleagues to develop solutions to their issues

We are looking for a highly skilled DevOps/Cloud Engineer with over 6 years of experience in infrastructure automation, cloud platforms, networking, and security. If you are passionate about designing scalable systems and love solving complex cloud and DevOps challenges—this opportunity is for you.

Key Responsibilities

• Design, deploy, and manage cloud-native infrastructure using Kubernetes (K8s), Helm, Terraform, and Ansible
• Automate provisioning and orchestration workflows for cloud and hybrid environments
• Manage and optimize deployments on AWS, Azure, and GCP for high availability and cost efficiency
• Troubleshoot and implement advanced network architectures including VPNs, firewalls, load balancers, and routing protocols
• Implement and enforce security best practices: IAM, encryption, compliance, and vulnerability management
• Collaborate with development and operations teams to improve CI/CD workflows and system observability

Required Skills & Qualifications

• 6+ years of experience in DevOps, Infrastructure as Code (IaC), and cloud-native systems
• Expertise in Helm, Terraform, and Kubernetes
• Strong hands-on experience with AWS and Azure
• Solid understanding of networking, firewall configurations, and security protocols
• Experience with CI/CD tools like Jenkins, GitHub Actions, or similar
• Strong problem-solving skills and a performance-first mindset

Why Join Us?

• Work on cutting-edge cloud infrastructure across diverse industries
• Be part of a collaborative, forward-thinking team
• Flexible hybrid work model – work from anywhere while staying connected
• Opportunity to take ownership and lead critical DevOps initiatives

Job Description:      

• Extensive experience in Appian BPM application development
• Knowledge of Appian architecture and its objects best practices
• Participate in analysis, design, and new development of Appian based applications
• Team leadership and provide technical leadership to Scrum teams
• Must be able to multi-task, work in a fast-paced environment and ability to resolve problems faced by team
• Build applications: interfaces, process flows, expressions, data types, sites, integrations,
• Proficient with SQL queries and with accessing data present in DB tables and views
• Experience in Analysis, Designing process models, Records, Reports, SAIL, forms, gateways, smart services, integration services and web services
• Experience working with different Appian Object types, query rules, constant rules and expression rules

 Qualifications 

At least 6 years of experience in Implementing BPM solutions using Appian 19.x or higher

• Over 8 years in Implementing IT solutions using BPM or integration technologies
• Certification Mandatory- L1 and L2 a
• Experience in Scrum/Agile methodologies with Enterprise level application development projects
• Good understanding of database concepts and strong working knowledge any one of the major databases e g Oracle SQL Server MySQL

• Appian BPM application development on version 19.x or higher
• Experience of integrations using web services e g XML REST WSDL SOAP API JDBC JMS
• Good leadership skills and the ability to lead a team of software engineers technically
• Experience working in Agile Scrum teams
• Good Communication skills

1.       Strong knowledge in Front end scripting like EJS, JavaScript, Jquery

2.       Proficiency with fundamental front-end languages such as HTML, CSS.

3.       Familiarity with JavaScript frameworks such as Angular JS, React, and Amber.

4.       Proficiency with server-side languages such as Python / Ruby / Java / PHP/ .Net

5.       Good Understand with database technology such as MySQL, Oracle, and MongoDB.

Required Candidate profile

• Understand functional and non-functional testing requirements (for UI, API, and Database) for web, mobile, and mobile web applications.
• Understand and document test automation requirements for functional and non-functional (including load, stress, and performance) testing
• Develop frameworks to test UI, API services, and databases
• Develop and execute automated test scripts using a pre-defined framework
• Participate in test automation code reviews
• Good understanding of testing platforms such as TestNG and automation tools or help develop custom tools used for integration testing purposes
• Work with build automation tools such as Maven
• Design, implementation, and execution of load, performance, volume, and scalability tests using industry-standard tools
• Identifying performance bottlenecks and making recommendations for performance tuning
• Raise PR and merge code into local and master branches, as required
• Collaborates with other quality and development engineers to build, evolve, and maintain a scalable continuous build and deployment pipeline
• Troubleshooting Jenkins, test failures, and build configurations
• Work closely with members of the development team to solve any issues identified. This includes deploying diggable build in test environments, understanding and debugging application code is required to resolve any blockers.

Requirements

• Programming language (one or more) - Java, Python, JavaScript
• Unit testing - Junit
• API or UI test automation tools and frameworks - Selenium, Appium, Rest Assured, Postman, SoapUI, Karate, Robot
• Performance testing tool - JMeter
• Database - SQL
• Configuration management - GIT
• Build management - Maven
• Continuous Integration - Jenkins

• 5-7 years of relevant product design, development and testing experience
• Strong technical skills in java springboot/MVC frameworks, reactjS. API development, Cloud native solutions like lambda, azure functions is good to have.
• Database – primarily Mongo DB, Knowledge of postgres /MySQL is good to have
• DevOps - Knowledge of DevOps will be good to have
• API - Preferred experience with one of API gateway platform (Apigee, Mulesoft, Kong, WSO2)
• Good communication skills, with an ability to express and understand complex technical concepts.
• Strong analytical, problem-solving, and conceptual skills.
• Ability to work under pressure and meet tight deadlines.
• Experience of working with globally distributed teams.
• Innovative and Self learner for mentoring and problem resolutions.
• Ability to mentor and manage product teams

1. 5 to 10 years of relevant experience in sales for India Market.
2. Candidate should have worked in Solution/Services selling in the past.
3. Testing services sales would be a big plus Should have a good understanding of the India market.
4. Excellent communication (Written and Verbal) and presentation skills.
5. Handling meeting with key clients.
6. Team player , Smart spontaneous and presentable.
   Should be self-motivated, enthusiastic & have Hunter type of attitude Identify, establish and maintain a network of contacts, providing support and ensuring relationships are managed professionally in order to develop profitable and growing business.
   Maintain a detailed knowledge of market and competitive position.
   Should be excellent in identifying new opportunities.