QA Automation

About Unilog

Unilog is the only connected product content and eCommerce provider serving the Wholesale Distribution, Manufacturing, and Specialty Retail industries. Our flagship CX1 Platform is at the center of some of the most successful digital transformations in North America.

With more than 500 customers, Unilog is uniquely positioned as the leader in eCommerce and product content for Wholesale distribution, manufacturing, and specialty retail.

About the Role

We are seeking a skilled AI CX Automation Engineer to design, build, and optimize AI-driven workflows for customer support automation.

This role will be responsible for enabling end-to-end L1 support automation using Freshworks AI (Freddy AI) and other conversational AI platforms. The ideal candidate will have strong technical expertise in conversational AI, workflow automation, and system integrations, working closely with Knowledge Managers and Customer Support teams to maximize case deflection and resolution efficiency.

Key Responsibilities

• AI Workflow Design: Build, configure, and optimize conversational AI workflows for L1 customer query handling.
• Automation Enablement: Implement automation using Freshworks AI (Freddy AI), chatbots, and orchestration tools to reduce manual support load.
• Integration: Connect AI agents with knowledge bases, CRM, and ticketing systems to enable contextual and seamless responses.
• Conversational Design: Craft natural, intuitive conversation flows for chatbots and virtual agents to improve customer experience.
• Performance Optimization: Monitor AI agent performance, resolution rates, and continuously fine-tune workflows.
• Cross-functional Collaboration: Partner with Knowledge Managers, Product Teams, and Support to ensure workflows align with up-to-date content and customer needs.
• Scalability Innovation: Explore emerging agentic AI capabilities and recommend enhancements to future-proof CX automation.

Required Qualifications

• 4–10 years of experience in conversational AI, automation engineering, or customer support technology.
• Hands-on expertise with Freshworks AI (Freddy AI) or similar AI-driven CX platforms (Zendesk AI, Salesforce Einstein, Dialogflow, Rasa, etc.).
• Strong experience in workflow automation, chatbot configuration, and system integrations (APIs, Webhooks, RPA).
• Familiarity with LLMs, intent recognition, and conversational AI frameworks.
• Strong analytical skills to evaluate and optimize AI agent performance.
• Excellent problem-solving, collaboration, and communication skills.

Preferred Qualifications

• Experience with agentic AI frameworks and multi-turn conversational flows.
• Knowledge of scripting or programming languages (Python, Node.js) for custom AI integrations.
• Familiarity with vector search, RAG (Retrieval-Augmented Generation), and AI search to improve context-driven answers.
• Exposure to SaaS, product-based companies, or enterprise-scale customer support operations.

Why Join Us?

• Be at the forefront of AI-driven customer support automation.
• Directly contribute to achieving up to 60% case resolution through AI workflows.
• Collaborate with Knowledge Managers and AI engineers to build next-gen CX solutions.
• Competitive compensation, benefits, and a culture of continuous learning.

Benefits

Unilog offers a competitive total rewards package including:

• Competitive salary
• Multiple medical, dental, and vision plans
• Career development and advancement opportunities
• Annual merit increases
• Generous time-off policy
• Flexible work environment

We are committed to fair hiring practices and advocate for diversity, equity, and inclusion.

The key aspects of this role include:

• Design, build, and maintain scalable applications using Python.

• Contribute to the entire implementation process including driving the definition of improvements based on business need and architectural improvements.

• Act as a subject matter expert for Application Software developers and Engineers.

• Handle server-side code for a production platform and contribute to new features

To be the right fit, you'll need:

• More than 4+ years of experience as a software developer in Python, with knowledge of at least one Python web framework such as Django, Flask, etc.

• Good understanding of common design patterns and architecture principles to design reliable and Scalable applications

• Strong communication skills

• Knowledge of databases line NoSQL or MongoDB

• Good to have AWS and Docker or Web services

• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS

With a rich legacy of over 103 years, HHYS Inframart has earned a trusted name in the building materials and interior solutions industry. As we continue to grow, we are looking to strengthen our project execution team by onboarding a dedicated and experienced Site Supervisor who can ensure our on-site work aligns with quality standards, timelines, and design intent — keeping our service simple, reliable, and effective.

The Site Supervisor will be responsible for visiting project sites, reviewing ongoing work, coordinating with contractors and vendors, and ensuring that execution aligns with approved designs and timelines. The ideal candidate should have a strong understanding of interior design and modular kitchen installation, and must possess a valid four-wheeler driving license.

🔧 Key Responsibilities:

• Visit project sites regularly and monitor daily site activities
• Ensure that the work is progressing as per drawings, plans, and quality standards
• Coordinate with design, procurement, and execution teams for smooth workflow
• Identify delays, issues, or deviations and report them promptly
• Verify measurements, material deliveries, and installation accuracy
• Supervise modular kitchen assembly and interior finishing work
• Maintain site safety and cleanliness standards
• Drive to different project locations as needed (four-wheeler driving is essential)
• Act as the main point of contact between office and on-site teams

🧠 Skills & Qualifications:

• Minimum 2–4 years of experience in site supervision, preferably in interiors or modular kitchen projects
• Strong understanding of interior layouts, modular kitchen designs, and materials
• Basic knowledge of reading drawings and execution plans
• Ability to handle multiple sites and coordinate with various stakeholders
• Must have a valid four-wheeler driving license
• Good communication and problem-solving skills
• Minimum qualification: Diploma or technical background preferred

🚗 Additional Requirements:

• Four wheeler driving license preferred (or willingness to travel frequently)
• Flexibility to visit sites at different locations and extended hours if needed

Looking for a great career as a Android Developer? NuVeda is the perfect place for you!

Who we are?

A two-time award winner for the best product from eLearning Industry (2022), NuVeda established in 2006, is a fast-growing SaaS company with offices in Minneapolis, Chennai & Bangalore.

What do we do?

As a strategic growth partner in learning and development, we help our Customers Design, Deliver & Manage all their learning interventions at scale, Measure the business impact and Monetize the learning assets.

Our Vision & Culture

With a vision to build the "Google of Learning", we thrive in an open and honest organization culture where Autonomy, Alignment to Purpose, Integrity, Continuous Learning and Development are fostered to be future ready.

Why us?

We promise you an ambitious career path, compensation & benefits as per the industry standards and a team of high pots who pushes you to your limitless potential.

Responsibilities include:

• Build efficient, testable and reusable codes.
• Collaborate with Engineers, Product Managers and Designers to quickly ship new requirements.
• Take on tough design and product problems while working cross-functionally across design and engineering to polish the product experience.
• Solve complex performance problems and architectural challenges.
• Thrive in a culture of continuous improvement by optimizing web products and related components to achieve and maintain high performance of business applications.

 Desired Skills

• 2-4 years of hands-on experience in native mobile app development.
• Strong passion for programming in Android.
• Experience in source revision control systems such as git, svn.
• Knowledgeable about MVC and MVVM architecture.
• Experience working with remote data via REST and JSON.
• Experience with SQL Lite and other databases.
• Experience with UI development.
• Experience with publishing apps.
• Positive attitude towards work (Dynamic) and good communication skills.
• Proficient in Kotlin programming, Java and Android APIs.
• Strong knowledge of Android App architectures and implementation.
• Ability to write model code for functional and non-functional requirements

We are seeking a talented and detail-oriented Technical Content Writer to join our team. As a key member of our marketing and communications department, you will play a crucial role in crafting clear, engaging, and technically accurate content related to cybersecurity.

Key Responsibilities:

Content Creation:

• Develop high-quality, technical content including whitepapers, blogs, case studies, and user guides that effectively communicate complex cybersecurity concepts to various audiences.

Research and Expertise:

• Stay updated on the latest trends, technologies, and threats in the cybersecurity landscape to ensure the accuracy and relevance of the content.

Collaboration:

• Work closely with subject matter experts, engineers, and marketing team members to gather information and insights for content development.

Content Strategy:

• Contribute to content strategy and planning, ensuring that the content aligns with the company's messaging and goals.

Editing and Proofreading:

• Review and edit content for clarity, coherence, and adherence to company style guidelines.

SEO Optimization:

• Implement SEO best practices to improve the visibility and accessibility of our content in search engine results.

Documentation:

• Create and maintain technical documentation, manuals, and guides for our products and services.

Qualifications:

• Bachelor’s degree in Computer Science, Cybersecurity, Technical Writing, English, or a related field.
• Proven experience in technical content writing, specifically in the cybersecurity domain.
• Strong understanding of cybersecurity concepts, technologies, and best practices.
• Excellent writing, editing, and proofreading skills with an emphasis on clarity and conciseness.
• Ability to translate complex technical information into easily understandable content for a non-technical audience.
• Familiarity with SEO principles and tools.
• Proficiency in industry-standard writing and collaboration tools (e.g., Microsoft Office, Google Workspace, Markdown).
• Strong organizational and time-management skills, with the ability to meet deadlines in a fast-paced environment.

• Digital Marketing (preferably SEO – keyword research, on-page and off-page optimization, local business listing optimization and web analytics reporting) required; B2B experience an advantage
• University graduate
• Solid knowledge on SEO and Web Analytic Tools (preferably GA4, SEMrush, Google Keyword Planner, Search Console etc)
• Background in Paid Search (PPC) or Paid Social is an advantage
• IT literate with extensive experience in internet.
• Must know the modern techniques of content marketing.
• Proficient in creating and presenting comprehensive SEO reports that highlight key performance metrics, trends, and actionable insights.
• Good Communication Skills

Added Advantage

• Ability to leverage AI-powered SEO tools and platforms for keyword analysis, content optimization, and predictive analytics.
• Have experience of using generative AI tools.

About Us:

Saint-Gobain group through its group company Grindwell Norton Limited has established INDEC - an International Delivery Center in Mumbai to provide IT solutions and services to the groups’ businesses Globally.

INDEC is currently organized into INDEC Application Development, INDEC Infrastructure Management and Cyber Security Management.

While INDEC Apps specializes in Software application development and maintenance services (ADM), INDEC Infra specializes in monitoring and managing the key IT infrastructure assets of the group deployed globally across 70 countries worldwide. INDEC provides IT Services and Solutions to the Saint-Gobain group through its state-of-the-art delivery centers based at Andheri – East in Mumbai. There are approximately 1200+ associates working in INDEC currently.

 INDEC Infra operates on the following service lines: Network Coordination Center (NCC/NOC), Data Center Infrastructure Support, IT Standards, Tools Engineering and Reporting Automation.

INDEC Cybersecurity provides 24/7 Security monitoring to detect & react on any suspicious activity in Saint- Gobain. It provides services on vulnerability scanning, web application firewall, endpoint protection, strong authentication, digital certificate, Win 10 MBAM and SFTS support.

Company Website:

https://www.saint-gobain.co.in/indec

Required Skills: Core PHP, PHP Framework, Angular JS, MY SQL

Key Responsibilities:

1. Maintenance of existing Portal developed in Core PHP

2. Redeveloping the existing portals using new technologies

3. Develop new portal as per user expectation using APIs

Desired Candidate Profile

• Post graduate degree in relevant field
• 5-6 years of relevant experience
• Experience in social media and content marketing
• Sound knowledge of Wordpress and social media platforms
• Strong SEO skills
• Prior startup and B2B experience are preferred
• Excellent team player with great communication skills    

Job Description

Hands on Experience in Angular4 with Node.js

You will get hands on experience in latest technologies and skills like AngularJS, ReactJS, NodeJS, MongoDB, REST API etc.

Good understanding of how web applications work.

Expert knowledge in HTML, CSS, JavaScript, jQuery, Bootstrap

We need a passionate candidate who is looking for the next level of career growth in a fast-paced, learning based and merit-driven work environment.

Job Description

We are looking for a Social Media Ads Manager. The candidate is responsible for planning social media calendars, creating social media posts, and assisting the social media team with brainstorming campaigns. Alongside the Candidate should be able to execute as well as review performance of the ads being published. The candidate should be able to tweak Ads based on performance requirements.

Candidate must have excellent knowledge of various social media platforms and should know how to optimize ads. A good Ads Manager will have the ability to curate creative campaign ideas with analytical skills to create successful posts and content.

Responsibility

• Perform Cosmetics industry research to identify trends and industry needs and interests
• Utilize existing data and insights to inform potential Campaigns
• Create advertising plans and content to reach those demographics
• Design and prepare advertisements as needed
• Developing advertising strategies to increase buyer interest in products
• Hands on experience with performance campaigns on Facebook, Instagram , Twitter Ads
• Hands-on experience with performance campaigns on Google Ads (Search, Shopping, Dynamic Ads, YouTube)
• Experience with Social platforms like Facebook Ads Manager, Twitter Ads, LinkedIn Ads, preferred but not mandatory.
• Perform analysis, generate insights and recommend actionable optimizations.
• Creating or suggesting ad copy and assets, and uploading to the various platforms
• Set-up Retargeting Pixels and Audience targeting across Paid Social & Paid Search platforms.
• Stay up-to-date with digital marketing trends and potential new channels and strategies to keep us ahead, including updates to social media marketing, attribution
• Test advertising ideas repeatedly and often to measure effectiveness
• Research market and draw meaningful conclusions from data

Role Requirement

• Excellent knowledge of social media platforms.
• Knowledge of analytical tools.
• Creative mind-set.
• Ability to multitask.
• Ability to work in a team.
• Prior experience with marketing or social media in a Design/Digital Agency or Media House.