Role: Technical Support Engineer
Experience: 2 + years
Location: Visakhapatnam
Roles & Responsibilities:
• Answer incoming calls from end user, create a ticket in ITSM applications and Triage the Issue reported (or) Work on the requested service
• Triage Simple to Intermediate complexity hardware faults and software defects
• Work on Service Requests related to End-user configuration requests
• Proactively assign email tickets and make outbound calls to end customers on their Service Requests
• Work with end users on issues related to Windows Application & Software
• Troubleshooting hardware and computer peripherals such as printers and fax machines
• Perform password resets and provides required access to end users
• Diagnose and Isolate problems based on the nature of the Issue and raise Service request with vendors as needed
• Provide Complete management of Service Request from Case creation to Resolution
• Suggest improvements to process and workflow in the support center
• Identify problems related to chronic cases and work with Senior Engineering resources to identify the root cause • Support multiple different customer’s environments and ticketing systems.
Technical Skillset Requirements
• Knowledge of OSI reference model and Protocols
• Understanding of a Domain/corporate IT environment including PC & Laptop setup
• Provide technical support on Windows OS and MACOS platform
• Troubleshoot system specific issues related to PC & Laptop
• Working knowledge of Windows Active Directory and ability to add, remove users and perform password resets • Work on issues related to DNS and ability to isolate Network issues with Service Provider
• Troubleshoot issues related to Microsoft Applications (Outlook, O365, OneDrive, Teams)
• Troubleshoot system specific issues around peripherals - Printer, Fax and peripherals
• Knowledge of DHCP and troubleshoot issues related to Network
• Configuration and troubleshooting skills related to Microsoft Applications (Outlook, O365, OneDrive, Teams)
• Experience with Intel Endpoint Management Assistant, Microsoft Office 365 Admin Center Management, Intune and BitLocker.
Role Qualifications and Requirements:
• The following are minimum qualifications and requirements required for this role.
• Able to work independently with limited supervision and be successful in a team environment.
• 2-3 years of relevant work experience.
• Understanding of Operating systems and Desktop hardware.
• Ability and desire to quickly learn new technologies and concepts.
• Strong Oral and Written communication skills.
• Strong Interpersonal & Analytical skills.
• Adherence to QA Program.
• Ability to work well in a team environment.
• Work a flexible work schedule including nights and weekend shifts (24/7)
About Inspiredge IT Solutions
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With a core belief that advertising technology can measurably improve the lives of patients, DeepIntent is leading the healthcare advertising industry into the future. Built purposefully for the healthcare industry, the DeepIntent Healthcare Advertising Platform is proven to drive higher audience quality and script performance with patented technology and the industry’s most comprehensive health data. DeepIntent is trusted by 600+ pharmaceutical brands and all the leading healthcare agencies to reach the most relevant healthcare provider and patient audiences across all channels and devices. For more information, visit DeepIntent.com or find us on LinkedIn.
We are seeking a skilled and experienced Site Reliability Engineer (SRE) to join our dynamic team. The ideal candidate will have a minimum of 3 years of hands-on experience in managing and maintaining production systems, with a focus on reliability, scalability, and performance. As an SRE at Deepintent, you will play a crucial role in ensuring the stability and efficiency of our infrastructure, as well as contributing to the development of automation and monitoring tools.
Responsibilities:
- Deploy, configure, and maintain Kubernetes clusters for our microservices architecture.
- Utilize Git and Helm for version control and deployment management.
- Implement and manage monitoring solutions using Prometheus and Grafana.
- Work on continuous integration and continuous deployment (CI/CD) pipelines.
- Containerize applications using Docker and manage orchestration.
- Manage and optimize AWS services, including but not limited to EC2, S3, RDS, and AWS CDN.
- Maintain and optimize MySQL databases, Airflow, and Redis instances.
- Write automation scripts in Bash or Python for system administration tasks.
- Perform Linux administration tasks and troubleshoot system issues.
- Utilize Ansible and Terraform for configuration management and infrastructure as code.
- Demonstrate knowledge of networking and load-balancing principles.
- Collaborate with development teams to ensure applications meet reliability and performance standards.
Additional Skills (Good to Know):
- Familiarity with ClickHouse and Druid for data storage and analytics.
- Experience with Jenkins for continuous integration.
- Basic understanding of Google Cloud Platform (GCP) and data center operations.
Qualifications:
- Minimum 3 years of experience in a Site Reliability Engineer role or similar.
- Proven experience with Kubernetes, Git, Helm, Prometheus, Grafana, CI/CD, Docker, and microservices architecture.
- Strong knowledge of AWS services, MySQL, Airflow, Redis, AWS CDN.
- Proficient in scripting languages such as Bash or Python.
- Hands-on experience with Linux administration.
- Familiarity with Ansible and Terraform for infrastructure management.
- Understanding of networking principles and load balancing.
Education:
Bachelor's degree in Computer Science, Information Technology, or a related field.
DeepIntent is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.
DeepIntent is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, immigration status, or any other status protected under applicable federal, state and local laws. If you have a disability or special need that requires accommodation, please let us know in advance.
DeepIntent’s commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training.
Responsibilities
- Lead and manage the manual testing efforts of the QA team in an Agile development environment.
- Create and execute comprehensive test plans, test cases, and test scripts to ensure high-quality software delivery.
- Collaborate with development teams, project managers, and other stakeholders to identify, prioritize, and execute test cases.
- Work closely with the development team to ensure timely resolution of issues.
- Develop and maintain test documentation, including test cases, plans, and reports.
- Provide timely and accurate reports on test progress, defect status, and quality metrics to higher authorities.
- Perform Functional, Non-Functional, GUI testing, Smoke, Sanity testing, Performance testing, Pen Testing, Monkey testing, Retesting & Regression testing.
- Identify areas for process improvement and implement best practices to increase the efficiency and effectiveness of the QA process.
- To prepare daily Sprint reports.
- Stay up-to-date with emerging trends and best practices in software testing and QA methodologies.
Requirements:
- Bachelor's degree in Computer Science or a related field
- Minimum of 8 years of experience in software testing and QA, with a focus on manual testing
- Minimum of 3 years of experience as a team lead managing at least 5 team members in an Agile development environment
- Strong understanding of Agile methodology.
- Experience with testing web-based applications, mobile applications, and APIs
- Strong analytical and problem-solving skills
- Excellent verbal and written communication skills
- Ability to work independently and as part of a team in a fast-paced environment
- Strong attention to detail and ability to prioritize tasks effectively
- Experience with test management tools, such as JIRA, AIO, Trello, etc.
- ISTQB certification is a plus.
We are currently seeking a full stack software engineer that can architect, design, develop and test applications using the following technologies: React JS, Spring Boot and REST API
Responsibilities:
· Architect and design scalable, resilient, and cost-effective solutions
· Lead the engineering team on all design and development work.
· Hands on with implementing solutions and functions which collaborates with AI/ML products.
· Experience with system diagrams, technical specifications, implementation and support plans.
· Can work in close association with team and communicate efficiently with senior management on various Tech development aspects.
Qualifications:
· Bachelor's degree/Masters/MS in Computer Science, Information Technology or a related field..
· 8+ years of experience architecting and designing software solutions.
· 5+ years of experience using UI based technologies such as JavaScript/Typescript, React and/or Next JS
· 5+ years of development experience with Object Orientated Programming (e.g., Java, C++)
· 5+ years of experience with (CI/CD) and Agile methodology
· 5+ years of experience building large scale distributed applications.
· Hands on experience developing custom file viewers.
· Experience with web development frameworks, databases, and version control systems
· Hands on experience with integrating the front end with the back end using REST API’s
AvatarSoft is a team of seasoned "Temenos T24 Certified" IT Professionals with over 20 years' combined experience in Financial Transformation. We are a growing company across 3 continents and 4 countries deployed in an offshore and onsite model. Our professionals have worked in major Software firms, Consultancy firms, Financial Institutions, and Credit Unions across the globe.
Avatarsoft is a rapidly evolving banking software consulting firm that renders leading edge to its clients . Avatarsoft brings profound expertise, resolute culture and provides strategical T24 / Transact transformation solutions through cutting edge services. We embrace our journey, by striving to remain the trusted and ethical business partner that delivers IT consulting to implement Temenos T24 Transact / Infinity, banking transformation projects and provides business value to our clients and etc,.
Our Locations: Canada, U.S.A, Netherlands, Mexico, India(Chennai), UAE.
This is for our Chennai Office , however work from home can be considered during pandemic or lockdowns .
- Java / JavaScript Developer Job Description (Minimum 2 years Experience in Java)
- Good in Core Java, Multithreading, J2EE, web services (REST, SOAP).
- In-depth knowledge on Java Script and object-oriented technique .
- Should be able to work independently
- Familiar on Front-end technologies like AngularJS or Node JS or Spring boot is a real Plus
Understand business problems and translate business requirements into technical requirements.
Conduct complex data analysis to ensure data quality & reliability i.e., make the data talk by extracting, preparing, and transforming it.
Identify, develop and implement statistical techniques and algorithms to address business challenges and add value to the organization.
Gather requirements and communicate findings in the form of a meaningful story with the stakeholders.
Build & implement data models using predictive modelling techniques. Interact with clients and provide support for queries and delivery
adoption.
Lead and mentor data analysts.
What we are looking for-
Apart from your love for data and ability to code even while sleeping you would need the following.
Minimum of 02 years of experience in designing and delivery of data science solutions.
You should have successful projects of retail/BFSI/FMCG/Manufacturing/QSR in your kitty to show-off.
Deep understanding of various statistical techniques, mathematical models, and algorithms to start the conversation with the data in hand.
Ability to choose the right model for the data and translate that into a code using R, Python, VBA, SQL, etc.
Bachelors/Masters degree in Engineering/Technology or MBA from
Tier-1 B School or MSc. in Statistics or Mathematics.
Senior Web Backend Developer
Company Overview:
It is a US based startup founded in 2018 to build an edge data platform for the autonomous world.Rich data in large volumes is getting collected at the edge (outside a data center) in use cases like autonomous vehicles, smart manufacturing, satellite imagery, smart retail, smart agriculture etc.These datasets are characterized by being unstructured (images/videos), large size (Petabytes per month), distributed (across edge, on-prem and cloud) and form the input for training AI models to get to higher degrees of automation. It is engaged with building products that solve these unique challenges and be at the forefront of this edge data revolution.
The company is backed by prominent VCs and has it’s entire software engineering team based out of India and provides ample opportunities for from-scratch design and development.
Role:
This role is an individual contributor role with key responsibilities in developing web server backends for Akridata management plane software that provides a ‘single pane of glass’ for users to manage assets, specify and monitor large volume data pipelines at scale involving 10s of petabytes of data.
This role involves:
- Working with tech leads and the rest of the team on the feature design activities and picking appropriate tools and techniques for implementation.
- Be a hands-on developer able to independently make correct implement choices, follow sound development practices to ensure an enterprise grade application.
- Guide and mentor junior team members.
What we are looking for:
- A Bachelor’s or Master’s degree in computer science with strong CS fundamentals and problem-solving.
- 5+ years of hands-on experience with software development with 3+ years on web backend development.
- A good understanding of backend application interactions with relational databases like MySQL, Postgres etc
- Knowledge of web server development frameworks preferably on Python.
- Enthusiastic to work in a dynamic, fast paced startup environment.
Good to have:
- Hands-on experience with designing database schema and implementing and debugging SQL queries for optimal performance for large datasets
- Experience working with applications deployed on Kubernetes clusters.
- Experience with working on a product from early stages of it’s development typically in a startup environment.
Following are the things that we are looking for in our NodeJS developer:
- Full SDLC knowledge, preferably in an agile environment.
- Strong written and verbal communication skills. Strong critical thinking & problem solving skills.
- Understanding of Unix / Linux based systems.
- Hands-on exposure to deeply linked relational databases – preferably in MySQL
- Ability to take a feature or product through the full Software Development Life Cycle.
- Strong communication skills, including the ability to both collaborate well and also the ability to convey technical ideas and concepts to non-technical stakeholders.
- Identify the interaction needs and how the API. must be developed based on design comps, product specs, etc.
- Continuously evaluate and implement new technologies to maximize development efficiency.
- Address and prioritize production level bugs and application performance improvements.
- An adaptable attitude and understanding of the agile methodology.
- Unit-test code for robustness, including edge cases, usability, and general reliability.
- Collaborate with cross-functional teams to define, design, and release new features.
Skillset:
Python (Mandatory)
C,C++ (Good to have)
Thanks
Ravindra
With good SOCIAL SKILLS.
Basic COMPUTER SKILLS.
2-3 yrs of WORK EXPERIENCE.
IMMEDIATE HIRINGS.