Role: Technical Support Engineer
Experience: 2 + years
Location: Visakhapatnam
Roles & Responsibilities:
• Answer incoming calls from end user, create a ticket in ITSM applications and Triage the Issue reported (or) Work on the requested service
• Triage Simple to Intermediate complexity hardware faults and software defects
• Work on Service Requests related to End-user configuration requests
• Proactively assign email tickets and make outbound calls to end customers on their Service Requests
• Work with end users on issues related to Windows Application & Software
• Troubleshooting hardware and computer peripherals such as printers and fax machines
• Perform password resets and provides required access to end users
• Diagnose and Isolate problems based on the nature of the Issue and raise Service request with vendors as needed
• Provide Complete management of Service Request from Case creation to Resolution
• Suggest improvements to process and workflow in the support center
• Identify problems related to chronic cases and work with Senior Engineering resources to identify the root cause • Support multiple different customer’s environments and ticketing systems.
Technical Skillset Requirements
• Knowledge of OSI reference model and Protocols
• Understanding of a Domain/corporate IT environment including PC & Laptop setup
• Provide technical support on Windows OS and MACOS platform
• Troubleshoot system specific issues related to PC & Laptop
• Working knowledge of Windows Active Directory and ability to add, remove users and perform password resets • Work on issues related to DNS and ability to isolate Network issues with Service Provider
• Troubleshoot issues related to Microsoft Applications (Outlook, O365, OneDrive, Teams)
• Troubleshoot system specific issues around peripherals - Printer, Fax and peripherals
• Knowledge of DHCP and troubleshoot issues related to Network
• Configuration and troubleshooting skills related to Microsoft Applications (Outlook, O365, OneDrive, Teams)
• Experience with Intel Endpoint Management Assistant, Microsoft Office 365 Admin Center Management, Intune and BitLocker.
Role Qualifications and Requirements:
• The following are minimum qualifications and requirements required for this role.
• Able to work independently with limited supervision and be successful in a team environment.
• 2-3 years of relevant work experience.
• Understanding of Operating systems and Desktop hardware.
• Ability and desire to quickly learn new technologies and concepts.
• Strong Oral and Written communication skills.
• Strong Interpersonal & Analytical skills.
• Adherence to QA Program.
• Ability to work well in a team environment.
• Work a flexible work schedule including nights and weekend shifts (24/7)
About Inspiredge IT Solutions
Similar jobs
- Proven experience as a Digital Marketing Executive, Inbound Marketer, or similar role with a focus on SEO and content marketing.
- Strong knowledge and hands-on experience with On-Page SEO (keyword research, content optimization, meta tags, etc.).
- Expertise in Off-Page SEO strategies, including link-building, guest posting, and influencer outreach.
- Proficiency in Technical SEO, including audits, site speed optimization, schema markup, and site architecture.
- Familiarity with inbound marketing tools like HubSpot, Marketo, or ActiveCampaign is a plus.
- Strong understanding of Google Analytics, Google Search Console, and SEO tools like Ahrefs, SEMrush, or Moz.
- Basic knowledge of HTML, CSS, and JavaScript for technical SEO tasks (knowledge of web development concepts is a plus).
- Ability to analyze and interpret SEO and marketing data to drive decision-making.
- Excellent written and verbal communication skills, with the ability to convey complex ideas to non-technical audiences.
- Strong organizational skills, attention to detail, and ability to manage multiple projects simultaneously.
MERN Stack Devolper:-
Job Description: -**
Full Stack Developer will work closely with cross-team to discover effective and elegant solutions to complex problems.
Excellent knowledge of HTML, CSS, Material-UI and Responsive.
Strong concepts of Javascript, ReactJs, NextJS.
Should have Excellent Experience of Node.js.
In-Depth knowledge of Express Js, JavaScript,
Should have experience in MongoDB, GraphQL, and any graph Database
Experience working with REST APIs.
Good Knowledge of AWS – Beanstalk, EC2, S3, Lambda, Cloud Watch.
Good Knowledge of JSON, API, and JWT.
Good Knowledge of Firebase – Authentication, Firestore, Realtime DB, Hosting.
·Good understanding of/experience with CI tools (Jenkins, Github Actions) and testing frameworks
Good to have Agile Continuous Deployment experience.
Ability and willingness to manage multiple projects/tasks.
Great collaborator who takes initiative, asks questions, explains themselves clearly, and are open to feedback
Ability to Identify and fix production and non-production application issues as a part of the deployment.
Should have completed B. Tech and 2+ years of experience in IT department
Understanding accessibility and security compliance (Depending on the specific project)
User authentication and authorization between multiple systems, servers, and environments.
Integration of multiple data sources and databases into one system
Understanding fundamental design principles behind a scalable application.
Good communication and language skills.
Strong focus on performance optimizations, caching, and scalability.
Ability to deal well with ambiguous/undefined problems; ability to think abstractly.
No salary bar for a good candidate
About Company
With a rich legacy of 40 years in fostering world-class academic excellence and over 100,000 alumni across the globe, our client is one of the premier institutions of higher learning in India offering Undergraduate, Postgraduate, Diploma, and Ph.D. programmes.
Uniquely positioned as one of the first universities across the world that offer the highest standard of professional education ingrained with the postulates of peace studies, the university enables an inclusive culture of dignity, fairness, and respect amongst its students, grooming them into future-ready, responsible citizens of the world.
About the role
• Provide Strategic Vision for University to define medium- and long-term Human Resource direction and priorities.
• Lead on developing, communicating and successfully delivering the University’s HR strategy, including inspiring continuous performance improvement
• Build a dynamic and forward-looking approach to the University’s HR capability development with strong intellectual leadership, understanding and harnessing the University’s comprehensive subject range, in the context of a best HR practices.
• Ensure operational excellence and sustainability.
Roles & responsibilities
Strategic
• Devise HR strategies aligned to University’s vision and mission
• Establish HR roadmap aligned to HR strategies
• Play key role in facilitating the change across organization
• Advice and guide management on strategic alignment require with the growth of University.
• Establish framework which is sustainable, scalable in all areas of HR function
• Designing and executing all the HR policies and procedures of the University.
• Focus on employee capability building through - Conducting the training need analysis (initially nonteaching and later FDP’s for teaching staff).
Research Development
• Create activities around employee engagement and career progression
• Facilitate going forward leadership development, succession planning, High potential development program etc…
• Develop result oriented Performance Management System (Yearly appraisal and competency mapping at each level).
Financial and Budget
• Propose HR Budget and financial strategies focusing employee engagement
• Ensure the budget is used in the best possible way and is adding value as ROI
• Incorporate in the budget provisions leading to “Employer of Choice”
Collaborations
• Be employee advocate & champion within all the institutions under the umbrella of University
• Represent University on professional bodies of repute helpful in further branding university
Operational
• Create activities around employee engagement and career progression
• Conducting HR Audit of all HR processes periodically.
• Create HR dashboard showcasing HR performance to management on monthly basis
• Develop the training calendar and execute the training programs as per the TNA.
• Develop the employee welfare schemes.
• Design employee engagement activities.
• Design HR manual and employee handbook.
• Develop through induction and ensure each new joinee is gone through the induction process.
• Develop result oriented Performance Management System (Yearly appraisal and competency mapping at each level).
• Develop various incentive schemes for the employees.
• Participate and take responsibility during social initiative programs
• Compensation & Benefit Management
• Statutory & Regulatory Compliances Management
• Employee Grievances handling and satisfactory resolution
External Representation
• Represent Institute in various professional bodies, conferences and seminars in order to increase project the image of best employer and the institute’s visibility at the regional and international levels
• Remain abreast of the best practices in the field of Human Resources
Requirements
Minimum Qualification & Experience
• MBA from ISB/institute of repute
• 15 to 20 years of experience in Human Resource, preferable from education sector (Female candidates preferred)
Substantial leadership and management experience
• The personal characteristics to have a substantial experience and a successful record of senior leadership at corporate level in a large and complex organisation.
• Evidence of developing, communicating and executing a vision and strategy in a complex organisation, Proven Transformation Leadership in a sizeable organisation
• Demonstrated personal leadership of creating new benchmark of performance and have proven record of performance improvement and change at an organisational level;
• Financial acumen and experience, and commercial awareness, which demonstrate the ability to strategically manage, optimise and be accountable for the management of resources
• A proven track record of developing leaders and leadership teams, and the ability to work effectively with those teams;
• A commitment to the highest standards of governance, experience of working effectively with governing bodies or boards and external members, and the ability to operate confidently and effectively in an externally regulated environment
Intellectual credibility
• A high level of intellectual credibility, with a strong academic or other intellectual profile, in order to lead, engage with, and gain the respect of staff, demonstrating curiosity and interest in the broad range of HR disciplines.
Personal attributes and style
• A strong commitment to university and its vision, ambitions, and values
• The ability and confidence to lead and work effectively with an experienced and capable senior leadership team, empowering leaders at all levels to deliver the Division’s ambitions;
• The ability to relate to and communicate effectively with staff at all levels in the Division, engaging them with the University’s vision and plans; n
• A personal commitment to and record in effective and respectful partnership working across all staff groups;
• Sound judgement and the ability and courage to make difficult but informed decisions, including on challenging issues;
• Exceptional personal and public communication and relations
Hello folks ,
We are #hiring in bulk, interested candidates dm intrested
Job Type: Full-time (work from office only)
Job Location: Bikaner, Rajasthan
Responsibilities:
.Approaching potential leads and closing them within a stipulated time frame.
.Create exclusive distributors, exclusive super stockiest and business associates for the company towards business growth.
.Guide, coordinate and make strategic marketing plans for the sales team working under his jurisdiction.
.Finding and developing new markets and improving sales.
.Keep abreast with stock reports, inventory, product orders, re-order etc.
.Training personnel and helping team members in developing their skills.
Requirements:
.Bachelor's degree in business, marketing or a related field.
.Experience in sales, marketing or related field.
.Strong communication skills.
.Excellent organizational skills.
.Proficient in Word, Excel, Outlook, and Powerpoint.
VMware Horizon / View, VMware vSphere, NSX • Azure Cloud VDI/AVD – Azure Virtual Desktop • VMware Virtualization • Hyper converged Infrastructure, VSAN, Storage devices SAN/NAS etc.
Roles and Responsibilities
- Designing, implementing, testing and deployment of the virtual desktop infrastructure
- Facilitating the transition of the VDI solution to Operations, providing operational and end user support when required.
- Acting as the single point of contact for all technical engagements on the VDI infrastructure.
- Creation of documented standard processes and procedures for all aspects of VDI infrastructure, administration and management.
- Working with the vendor in assessing the VDI infrastructure architecture from a deployment, performance, security and compliance perspective.
Knowledge around security best practices and understanding of vulnerability assessments.
- Providing mentoring and guidance to other VDI Administrators.
-
Document designs, development plans, operations procedures for the VDI solution.
● Work closely with Product managers to deliver high quality experience
for students to learn joyfully without gaps.
● Support aligned product manager for functional testing and feature
demo readiness
● Organize artifacts as required by Product manager to iterate on
experiments being done to get market, persona understanding
● Work closely with Product manager to define the process of curating
education content required for a subject
● Interface with Teacher to organize content for a subject and ingest it into
backend system
● Understand the subject details to help Product manager, Teacher take
right approach to package right features, content for that subject
● Be a facilitator in appropriate sessions being conducted to understand
student and see if the content is working for target students
● Support product manager in analyzing data collected by system and
various experiments to enable decision making
What you need to have
● An avid learner who takes pride in making learning joyful
● Knowledge of Office tools like Powerpoint, Excel and ability to learn
quickly for a task
● Understanding of the engineering process to ingesting data from one
system to another.
● Creative skills to present subject content in an engaging way with help
from designer
● Analytical skills to help make feature related decision on effectiveness in
engaging students
● Work experience of 1 to 2 years with content or engineering team(s)
● Graduate or B.Tech with MBA good communication skills
Responsibilities:
- Participating in design and development activities as required for specific projects allocated
- Understand the project requirement and able to implement and complete the allocated modules independently.
- Follows established development and testing procedures to ensure quality software development which meets the requirements
- Creates and maintains documentation regarding systems being developed in order to ensure long-term maintainability
Requirements:
- BTech or equivalent degree from a reputed institute
- Proven hands-on Software Development experience
- Design & Develop HTML5 games with the help of HTML5, CSS3, JavaScript, AJAX, SVG, Pixijs library across multiple platforms(Web/ MobileTablet/ TV)
- Building reliable and efficient code for game projects
- Should understand build milestone process and meet project timeline.
- Helps drive the delivery of successful, cutting edge products by working on a team with other Developers, and Designers
- Work towards optimization and best practices, increase performance of our application
- 1 to 3+ years of development experience. (Preferably Gaming)
- Good knowledge of HTML5, CSS3, JavaScript, AJAX, SVG, JSON
- Strong understanding of Object-Oriented Programming, and Design Patterns for Games and Web Applications
- Familiarity with any of the current generation JavaScript frameworks like PixieJS, CreateJs, Starling etc
- Strong attention to detail and knowledge of robust quality assurance practices
- Strong testing, debugging, and analytical skills