Technical Support L2 - AD & Exchange

 Role Summary

We are seeking a skilled and business-oriented BI Developer with 4 to 5 years of relevant experience in business intelligence, reporting, and data analytics. This role is ideal for a hands-on analyst who can translate business requirements into impactful dashboards, reports, and actionable insights using Tableau, Power BI, and SQL.

The successful candidate will work in a cross-functional environment, partnering with business stakeholders, data teams, and technology teams to support reporting modernization, improve data visibility, and enable better decision-making. This role requires strong technical capability, a solid understanding of data modeling fundamentals, and the ability to communicate insights clearly to both technical and non-technical audiences.

As a BI Developer, you will play a key role in designing, developing, and maintaining reporting and analytics solutions that support operational and strategic business needs. You will be responsible for building intuitive dashboards, analyzing data trends, defining KPIs, and contributing to data-driven process improvement initiatives.

Key Responsibilities

• Design, develop, and maintain interactive dashboards and reports using Tableau and Power BI.
• Partner with business users to understand reporting needs, define requirements, and translate them into effective BI solutions.
• Write, optimize, and maintain SQL queries for data extraction, transformation, validation, and analysis.
• Perform data analysis to identify trends, anomalies, performance drivers, and opportunities for business improvement.
• Support KPI definition, metric standardization, and reporting governance across business functions.
• Work with source data from structured systems and help ensure reporting accuracy and consistency.
• Contribute to data modeling activities by understanding relationships between datasets, business rules, and reporting logic.
• Create clear technical and functional documentation including report specifications, data mappings, business logic, and user guides.
• Collaborate with data engineering, application development, and business teams to support reporting modernization initiatives.
• Participate in testing activities including unit testing, data validation, user acceptance testing, and post-deployment support.

Must-Have Skills & Experience

• Strong hands-on experience in Tableau and/or Power BI for dashboard development, reporting, and data visualization.
• Strong SQL skills with experience writing complex queries, joins, aggregations, subqueries, and performance-tuned reporting queries.
• Solid understanding of BI and analytics concepts including KPIs, trend analysis, scorecards, and management reporting.
• Good knowledge of data modeling fundamentals, including table relationships, dimensions, facts, hierarchies, and basic star-schema concepts.
• Experience working with structured datasets and multiple data sources to create meaningful analytical outputs.
• Ability to gather requirements from business stakeholders and convert them into functional reporting solutions.
• Strong analytical and problem-solving skills with high attention to detail and data accuracy.
• Ability to work independently, troubleshoot issues, and document solutions clearly.
• Effective written and verbal communication skills to collaborate with business, technology, and data teams.

Good-to-Have Skills

• Exposure to Power BI Paginated Reports, DAX, or business process automation use cases.
• Familiarity with Power Query, Excel advanced features, and data modeling concepts.
• Understanding of ETL concepts and data pipeline dependencies.
• Basic experience with Python for data analysis or reporting automation.
• Exposure to UI/UX principles for dashboard usability and visual storytelling.
• Familiarity with Agile delivery methodologies and working within sprint-based teams.
• Experience supporting reporting transformation or modernization programs.

Experience Requirements

• 4 to 5 years of relevant experience in business intelligence, reporting, analytics, or related roles.
• Demonstrated experience building dashboards and reports in Tableau and Power BI within enterprise or business-facing environments.
• Proven experience using SQL for data analysis, reporting, and data validation.
• Experience working directly with business stakeholders to define requirements and deliver reporting solutions.
• Experience in managing reporting deliverables across the full lifecycle, from requirements gathering through development, testing, deployment, and support. 

About The Role

Location: Remote / Hybrid (India Preferred)

Experience: 03–10 years of relevant experience

Reports to: CEO/Co-founder

Type: Full-Time

Tech Stack: Python, Frappe, LangChain, Neo4j, FAISS, React.js, AWS/GCP/Azure

What You’ll Do

● AI/ML Development

○ Build AI-powered student learning insights using Graph Databases (Neo4j), FAISS,

Sentence Transformers, and OpenCV (ResNet-50).

○ Develop Retrieval-Augmented Generation (RAG) and reinforcement learning models to

personalize content and assessment.

○ Research and implement multi-modal generation (text, image, voice) for highly

personalized learning interactions.

○ Fine-tune and optimize transformer-based models (e.g., GPT, BERT) to deliver contextual,

culturally relevant learning experiences.

● Backend & API Development

○ Architect and build scalable backend using Frappe, FastAPI, or Django.

○ Develop REST and GraphQL APIs to connect PAL with TAP’s LMS, Glific, and content

repositories.

○ Integrate Redis and Celery to manage background inference processes.

○ Connect with Glific APIs to power our AI-driven WhatsApp learning chatbot.

● Frontend & User Experience (Optional)

○ Develop a React.js-based student dashboard for real-time learning insights and content

delivery.

○ Collaborate closely with our UX team to ensure intuitive and accessible design.

● Cloud & Deployment (DevOps)

○ Deploy and scale models across cloud platforms: AWS, GCP, or Azure.

○ Implement CI/CD pipelines (Jenkins, Cypress.io) to ensure continuous delivery and testing.

○ Use Docker and Kubernetes for managing containerized deployments.

● AI-Driven Security & Automation

○ Ensure data privacy and compliance by embedding AI-powered security checks.

○ Automate personalized content delivery through NLP chatbots and AI workflows.

Who You Are

● You’ve worked on AI/ML systems at scale, especially in EdTech, SaaS, or social impact settings

● You’ve built or fine-tuned models with GPT/BERT, FAISS, LangChain, or custom embeddings

● You know how to move between backend complexity and real-world deployment

● You’ve used tools like Zapier, N8N, or FastAPI in production

● You don’t just write code — you write roadmaps, define structure, and love cross-functional

collaboration

● Bonus: You’ve dabbled in adaptive learning, NLP in regional languages, or multimodal AI

What You Can Expect?

● Real ownership – You’ll lead architecture, experimentation, and rollout

● Deep learning – Work with experienced leaders across product, pedagogy, and AI

● Remote flexibility – Work from anywhere, build for everywhere

● Bold pace, clear values – We move fast, think big, and always center the child

● Future leadership track – Opportunity to grow into a Tech/AI Lead role as we scale

● Full transparency – Competitive salary, equity potential, and clarity on what’s next

Job Title: CAD Technician (Electrical)

Experience: 3-6 years

Salary: 12-15 LPA

Location: Bangalore (BTM 1st Stage)

Working Days: Monday to Friday

No. of Positions: 2

Role Summary

The CAD Technician will support engineering and design teams by producing high-quality technical drawings for various projects within the HV/EHV electricity grid. This role involves creating, reviewing, and revising detailed designs using CAD software to ensure accuracy, compliance with industry standards, and alignment with project specifications.

Responsibilities include preparing detailed schematics, panel views, layout drawings, maintaining and updating drawing records, and collaborating with engineers to ensure designs meet technical and functional requirements. The role requires excellent attention to detail, effective communication with internal teams and external stakeholders, and the ability to manage deadlines in a fast-paced environment.

Desired Experience:

• Hands-on experience with specific focus in HV/EHV substations and powerplants.
• Knowledge of design tools like AutoCAD for SLD’s, electrical schematics, cable schedules, wiring diagrams, layouts, earthing system etc..
• Has experience of control and protection equipment such as protection relays, BCU(Bay Control Unit), trip relays, AVR etc.
• Familiarity with relevant drawing standards such as IEC61082-1 and IEC60617.
• Knowledge of IEC61850 protocol for substation control & protection system.
• Familiarity with factory and site acceptance tests from design to approval phase.

Key Responsibilities:

• Produce accurate technical drawings and cable lists for HV/EHV substations, power plants,and other related projects..
• Develop and modify detailed engineering drawings, including layout plans, equipment layouts,cable routing, earthing designs.
• Support engineers by preparing detailed schematics, wiring diagrams, single-line diagrams,cable lists and panel views in compliance with industry standards.
• Collaborate with engineering teams to ensure that all designs meet technical specifications and project requirements.
• Conduct site visits and surveys to collect data and verify existing drawings, ensuring accurate representation of field conditions.
• Organize and maintain drawing records in document management systems, ensuring easy access and proper version control.
• Prepare bill of quantities (BOQ) based on engineering drawings.
• Coordinate with external vendors and manufacturers to ensure compatibility of design components with project specifications.
• Provide technical assistance to project and site teams during installation, testing, and commissioning phases.
• Stay updated on advancements in CAD tools, drafting techniques, and engineering design standards.
• Promote teamwork and collaboration, contributing to the overall success of the project by delivering high-quality design outputs on time.
• Promote and enforces safe working environment by enforcing and supporting adequate HSE measures in all activities undertaken by himself & the team, follows ethics and compliances as per company guidelines.

Client Introduction:

We are a global knowledge enterprise driving energy and water industry transformation through innovative solutions. With a strong focus on sustainability, digitalization, and smart infrastructure, we collaborate with utilities, governments, and large enterprises to optimize performance and build a future-ready power network.

Employees: 1000+

Countries: 10

Responsibilities

- Translate designs and wireframes into high quality code

- Design, build, and maintain high performance, reusable, and reliable Java code

- Ensure the best possible performance, quality, and responsiveness of the application

- Identify and correct bottlenecks and fix bugs

- Help maintain code quality, organization, and automatization

Skills

- Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes

- Familiarity with RESTful APIs to connect Android applications to back-end services

- Strong knowledge of Android UI design principles, patterns, and best practices

- Experience with offline storage, threading, and performance tuning

- Ability to design applications around natural user interfaces, such as “touch”

- Knowledge of the open-source Android ecosystem and the libraries available for common

tasks

- Ability to understand business requirements and translate them into technical requirements

- Familiarity with cloud message APIs and push notifications

- A knack for benchmarking and optimization

- Understanding of Google’s Android design principles and interface guidelines

- Proficient understanding of code versioning tools, such as Git

We are hiring UI/UX lead for luxury-commerce platform that is well-funded and is now ready for its next level of growth. It is backed by reputed investors and is already a leader in its space. The focus for the coming years will be heavily on scaling the platform through technology. 

Responsibilities:

• Create wireframes, storyboards and sketches to deliver beautiful and intuitive products.
• Define product workflows, interactions and UI specifications in close collaboration with product managers and the engineering team
• Perform user studies to understand the impact of design and constantly innovate to improve user experience.
• Leadership of UI/UX team, including hiring and mentoring.
• Develop personas and usage scenarios and conduct usability testing.

Requirements:

• Enthusiasm for working in a demanding, startup environment.
• Superb communication and collaboration skills.
• Passion for extraordinary design.
• 3+ years of user design or equivalent practical experience at a consumer-focused product company.
• Dedication to exceptional user experiences with obsessive attention to detail.
• Experience with prototyping with UX design tools required.
• Ability to apply design principles across web, mobile and native platforms.
• Experience with building a team of UI/UX designers and leading them through complex projects a plus.
• CSS, HTML, and Java Script not required, but would be a plus.
• 5-7+ years of proven UI/UX design and interactive work experience.
• High proficiency in popular design and prototyping tools such as Sketch, InVision Studio, Figma, Photoshop and After Effects
• Excellent project management and communication skills to ensure deadlines are a must.
• Must be an analytical and creative designer who is able to grasp user needs and solve problems
• Strong desire to solve challenging problems, learn new things and wear many hats as part of an early-stage company
• Bachelor’s degree in a related field, or equivalent combination of education and work experience.

We are looking for a can do it attitude, and the ability to deliver with high velocity and high-quality at the same time. 

This person MUST have: 

- BE Computer Science, MCA or equivalent. 

- Experience testing IOT devices managed by cloud. 

- Manual testing experience and a desire to learn and work with the latest technologies. Web, Cloud and Mobile App testing. 

- Develop test plans, cases, and scripts; schedule and execute test cycles; contribute to testability & quality of software. 

- Reports all defects accurately; facilitate problem tracking and successful resolution; assess and communicate various risks involved and provide necessary assistance to engineers and stakeholders. 

- Basic knowledge of automation know-how [ API automation, Python] - Test to fail mindset, Solid test strategy experience, well versed with QA processes. - Hands on experience on Performance test angle. 

Experience: 

- Min 1 year experience 

- Not more than 10 year experience. 

Location 

- Remotely, anywhere in India 

Timings:

- 40 hours a week (9 PM IST to 2 AM IST(10 hours in your suitable time) , Monday to Saturday). 

Position: 

- Full time/Direct 

- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc. 

- We dont believe in locking in people with large notice periods. You will stay here because you love the company. We have only a 15 days notice period.