
Technical Support L2 - AD & Exchange
at An international MNC specialized into Hardware & Networking
Hello,
Greetings for the day !!!
We are hiring "Technical Support L2 - AD & Exchange" for one of the international MNC specialized into Hardware & Networking based @ Mumbai!!!
Position: Technical Support L2 - AD & Exchange
Must Have Skills
Experience Level: 2+ Years
External Skills And Expertise
and concise manner.
Monitor alert dashboards and Maintain Alert and Ticket SLA and
ensure their SLO are achieved.
Interact with partners to provide support via phone and ticket system
and answer user inquiries regarding the alerts.
Diagnose and troubleshoot issues related to MS Patching, AD,
Exchange, Mail Flow Monitoring, and Device Down based on the
alerts generated on Windows Servers.
The candidate has to work 24*7 shifts.
Duties & Responsibilities:
Patching.
Organized, detail-oriented, and self-motivated.
The ability to effectively communicate through phone, chat, and email
is required.
Server level technical skills: server builds and administration, support,
virtual environment administration.
Must-Have Knowledge of Server OS and Application monitoring
through Event Viewer.
Basic knowledge in a clustered environment (Windows Cluster / DAG)
Good to have knowledge on O 365, Azure & Virtualization Domains.
Ability to work on multiple issues simultaneously in a fast-paced
environment.
Ability to work within a team environment as well as work
independently, while maintaining a high level of efficiency
Employment Mode: Contract to hire (Full time opportunity)
Work Mode: Work from office
Shift: 24*7 Rotational Shift
Location:
Mumbai - Andheri

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Job Description
Sr Executive – Accounts Receivable
Location: Andheri, Mumbai
Key Responsibilities
Collections Strategy & Management
Develop and implement strategies to ensure mely collec on against invoices and billing.
Monitor outstanding receivables, iden fy overdue accounts, and implement follow-up
mechanisms.
Team Leadership and Stakeholder Coordination
Lead, mentor, and manage the collections team for op mal performance.
Collaborate with sales, opera ons, and finance teams to resolve disputes and ensure
smooth collec ons.
Communicate with customers professionally to resolve billing discrepancies and ensure timely payments.
Process & Technology Optimization
Streamline billing and collection processes for efficiency and accuracy.
Leverage ERP or other finance systems for tracking invoices, payments, and aging reports.
Introduce automation and reporting dashboards to improve tracking and decision-making.
Reporting & Analysis
Prepare regular reports on receivables, collection efficiency, and overdue accounts.
Provide insights to senior management for cash flow planning and strategic decisions.
Maintain proper documentation for audits and internal controls.
Key Skills & Competencies
Strong understanding of accounts receivable, billing, and collec ons processes.
Good communication on and problem-solving skills for customer interaction on.
Knowledge of ERP/finance so ware and repor ng tools.
Qualification & Experience
Graduate / Postgraduate in Finance, Commerce, Bank and Insurance or related field.
3 – 5 years of experience in accounts receivable/collections, preferably in financial services
or BFSI sector.
Proven experience leading a collections team and optimizing billing processes.
Role: Python Full Stack Developer
Onsite- Bengaluru
Experience: 3+ Years
Contract Duration: 6 Months
Notice0 less than 15 days

Mandatory Skills
- Backend: Java, Spring Boot
- Frontend: Angular
- Database: Oracle / SQL
- Node js
Job Description
Contribute to all software-development life-cycle phases including: domain and non-domain problem analysis, solution requirement gathering and analysis, solution design, implementation, code review, source-code control, source building deployment, validation, QA support, and production support.
Essential Duties and Responsibilities
• Maintain and enhance multi-tier messaging application suites (Java EE, Springframework, WAS, Oracle, DB2, MQ)
• Build and maintain IRIS4Health middle-tier message applications (IRIS Interop/Cache; Java, Drools, Kafka, Restful, MLLP, SQL)
• Build and maintain multi-tier Clinical Toxicology application (Angular, Java EE, Springframework, WAS, RHOS, Cache, SQL)
• Maintain stat-tracking application (two-tier Delphi, MySQL)
• Maintain and enhance Cytogenetics three-tier application (Java EE, WAS, DB2, Oracle, SQL, )
• Maintain and enhance Fibrosure application (Java EE, WAS, Derby)
• Define develop, validate, and release software products via agile processes for small and large projects
• Support applications and people via Kanban processes
• Collaborate with laboratory users to analyze problems, design and implement solutions for enterprise systems
• Provide support and troubleshooting of production systems according to an on-call schedule
• Document problem analysis, solution design, implementations, and system support guidelines
• Coach and train team members across lab system organizations to support and develop Java applications
• Communicate effectively and constructively with developers, QA, business analysts, and system users
• Design and depict via UML relational DB table models, object-oriented class models, messaging models, configuration models
• Understand, document, support, and improve inherited code and processes
• Help document knowledge and discovery with peer developers
Minimum Requirements
• Solid Java EE experience (Servlets, JMS, JSP, EJB, JCA, and JPA) development and support
• Solid InfoSystems Cache/IRIS for Health development and support
• A minimum of 1 years of JPA/ORM (Hibernate), Junit, XML/XSD, JSON experience or equivalent
• Solid SQL (and optionally PLSQL) experience
• Experience with Oracle DB including explain plan and or other query optimization techniques/tools
• Excellent verbal and written communication skills
• Strong UML modeling, ER and OO design, and data-normalization techniques
• Strong code-factoring philosophies and techniques
• Eclipse or NetBeans (or equivalent) IDE
• Strong understanding of client/server design, and smart recognition of separation-of-concern like functional behavior versus non-functional performance
Desired Requirements
• Java EE, Angular
• InfoSystem's Cache and/or IRIS for Health
• Springframework
• Modern deployment architectures using containers, API Gateways, load balancers, and AWS cloud based environments
• WebSphere or WebLogic, RHOS
• RESTful Web Services
• JMS interfacing, Apache Kafka, and IBM MQ
• Node.js/NPM, Bootstrap, or similar frameworks
• Git/BitBucket (git flow), Maven, Nexus, UCD, Jira (Kanban and SCRUM), agile workflow
• Unix shell script, DOS script
• SQL (optionally PLSQL)
• Design patterns
• HTML5, CSS3, and TypeScript development
• Ability to transform specific domain requirements into generalized technical requirements, and design and implement abstract solutions that are understandable and scalable in performance and reuse
• HL7 and/or Healthcare and/or Clinical Toxicology
• Oracle, MySQL, Derby DB
This role is crucial in fostering a high-performance environment, building HR processes that align with business goals, and championing employee engagement and retention. You will collaborate across departments to enhance employee experience, ensuring alignment with our brand values and mission.
Responsibilities:
Talent Acquisition & Onboarding
• Develop and execute recruitment strategies that attract top talent suited to a fast-paced environment.
• Oversee onboarding programs to ensure seamless integration and alignment with the company culture.
• Partner with hiring managers to fulfill staffing needs and forecast talent requirements.
Performance Management
• Lead the performance management process, setting KPIs aligned with business objectives.
• Drive a continuous feedback culture and conduct regular performance appraisals.
• Implement training and development programs to promote career progression.
Employee Engagement & Retention
• Develop and execute initiatives to maintain high morale and foster a positive workplace.
• Plan and manage employee engagement activities that reflect our brand’s energy and enthusiasm.
• Monitor employee satisfaction and address concerns proactively.
HR Policies & Compliance
• Review, update, and enforce HR policies that support a growth oriented, agile culture.
• Ensure compliance with labor laws and industry standards to mitigate risks.
• Develop strategies to minimize attrition while aligning policies with company values.
Learning & Development
• Identify skills gaps and implement training programs to support employee growth.
• Facilitate coaching, and mentoring programs.
• Promote a learning culture through continuous improvement initiatives.
Requirements:
• Master’s degree in Human Resources, Business Administration, or a related field.
• 5+ years of experience in HR, preferably within a D2C or high-growth environment.
• Strong understanding of HR best practices and labor laws.
• Demonstrated success in talent acquisition, performance management, and employee engagement.
• Excellent interpersonal and communication skills.
• Ability to multitask, prioritize, and thrive in a dynamic environment.
• Proficiency in HR software (e.g., Keka or similar HRMS tools).
- Target setting and managing delivery of business targets, in-line with the business and service benchmarks
- Sign partnerships for the company towards growing business or enhancing product bouquet
- Large client closures and relationship management
- Work closely with the Product & Marketing teams to develop and implement PayGlocal’s go-to-market strategy
- Recruit & develop the team to achieve maximum productivity
- Understand the market and strategize merchant acquisition
- Working with the product team to build scalable and secure NodeJS micro-services.
- Having an understanding of Python and write Python code as well.
- Building smooth UI/UX workflows to satisfy the business logging and monitoring tools like Loki/EFK, Prometheus, Sentry, Grafana.
- Knowing functional programming, SDLC (Software development Life cycle).
- Knowing how to write both synchronous and asynchronous code using NodeJS.
- Creating CI/CD pipelines.
- Maintaining quality and ensuring responsiveness of applications.
- Having structured, focused thinking, and able to keep to task lists and time lines.
What you need to have:
- Proficient in NodeJS,Docker,Angular9+, ReactJS, Python, CI/CD.
- Strong knowledge of building scalable and secure NodeJS micro-services.
- Strong experience in building smooth UI/UX workflows to satisfy the business requirements.
- Should be familiar with logging and monitoring tools like Loki/EFK, Prometheus, Sentry, Grafana.
- Strong knowledge in NodeJS, Functional programming, SDLC (Software development Life cycle). Should be able to write both synchronous and asynchronous code using NodeJS.
- Must be proficient in GIT.
- Experience is creating CI/CD pipelines.
- Experience with working on Linux based servers.
- Should have experience with both SQL and NoSQL databases. Experience with in-memory databases like Redis is a plus.
- Should have Angular and React knowledge. Experience with web workers and building drag-drop web interfaces is a bonus and calls for extra points.
- Should be able to design a database schema for any given problem statement.
- Hands on experience in developing serverless architecture is a must.
- Knowledge in deployment using Docker, Docker Swarm, Kubernetes and how containerized applications work is a must.
- Experience in dealing with third party API’s.
- Familiar with OAuth2 server implementation.
- Able to architect microservices-based applications.
- Prior product-based startup experience is a plus.
Infrastructure
Pocket Gems wants to build the greatest games and interactive entertainment in the world.
That’s the mission our founders began within an apartment above a pizza shop back in 2009
and we continue it today.
Pocket Gems has grown to over 250 people in San Francisco. With $155 million in backing from
Sequoia Capital and Tencent, we’re constantly breaking new ground with graphically rich mobile
games, fun new genres of mobile entertainment, and innovative technologies like our mobilefirst Mantis Engine.
Our products have been downloaded over 325 million times by players around the world. We
have several flagship products including the most recent - Adventure Chef Merge Explorer, a
casual merge and explore game. Some of our other ongoing hits include Episode, a mobile
storytelling network and platform, and War Dragons, a visually stunning 3D real-time strategy
game.
Pocket Gems is home to some of the most massive and delightful mobile-first games, like War
Dragons and Episode. Those games need a solid backend platform, to function critical tasks to
delight our players, and is supported and optimized by our Central Engineering team. As a Sr.
Software Engineer on the Central Infrastructure Team, you will build microservices that acts as
the core of all our games, facilitate the processing and recording of billions of events per day,
support critical systems for marketing, finance. You will be responsible for some of our biggest
projects as you build APIs and infrastructure that scales to millions of players in real-time
games.
What You’ll Do:
• Implement flexible, reusable, and scalable solutions to improve our data pipeline
• Develop microservices for critical infrastructure like A/B tests, Offer recommendation, etc
that is mission-critical to the business
• Develop microservices for our games such as real-time communication platforms,
leaderboard, etc
• Build and maintain integrations with third-party APIs that you suggest or write yourself
• Build scalable web tools (including open source tools) to support data analysis and
visualization for the company and influence what we build for our games’ players
What You Bring to the Central Infrastructure Engineering team:
• Minimum of 7 years of professional experience (including 3+ years backend experience)
• A degree in computer science, engineering, or relevant field
• Experience leading complex projects, preferably involving distributed systems
• Deep experience with AWS, GCP, or Hadoop, and related backend technologies is a
plus
• Strong skills in data structures, algorithms, software design, and OOP
• A love for delighting users, both internal and external, with reliable tools, data, and
creative and highly technical solutions to their problems
Extra Gems for:
• Experience in working with microservices
Hands on experience in React Native.
Hands on coding skills in JavaScript for mobile
Well versed with continuous integration & delivery tools like Jenkins & SonarQube
Well versed in Agile methodology and team coordination in onsite - offshore model
E- commerce experience is desired.
React Native experience is highly desired Other Skills:
Should have experience in working in Dual Shore model excellent coordination skills
Designation: Web consultant/ web caller/ Website sales executive/ CCE.
Process: International B2B website process.
- Fresher candiates can also apply for the Job.
- Fresher candidates with flueny in english communication required.
- At least 3 to 6 months Exp. required in web selling,
Knowledge in Website sales, SEO/ GLL sales preferred.
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