Technical Support L2 - AD & Exchange at An international MNC specialized into Hardware & Networking · Mumbai, Navi Mumbai · 2 - 8 years · ₹3L - ₹6L / yr · Posted 4 Oct 2022

Technical Support L2 - AD & Exchange
at An international MNC specialized into Hardware & Networking
Hello,
Greetings for the day !!!
We are hiring "Technical Support L2 - AD & Exchange" for one of the international MNC specialized into Hardware & Networking based @ Mumbai!!!
Position: Technical Support L2 - AD & Exchange
Must Have Skills
Experience Level: 2+ Years
External Skills And Expertise
and concise manner.
Monitor alert dashboards and Maintain Alert and Ticket SLA and
ensure their SLO are achieved.
Interact with partners to provide support via phone and ticket system
and answer user inquiries regarding the alerts.
Diagnose and troubleshoot issues related to MS Patching, AD,
Exchange, Mail Flow Monitoring, and Device Down based on the
alerts generated on Windows Servers.
The candidate has to work 24*7 shifts.
Duties & Responsibilities:
Patching.
Organized, detail-oriented, and self-motivated.
The ability to effectively communicate through phone, chat, and email
is required.
Server level technical skills: server builds and administration, support,
virtual environment administration.
Must-Have Knowledge of Server OS and Application monitoring
through Event Viewer.
Basic knowledge in a clustered environment (Windows Cluster / DAG)
Good to have knowledge on O 365, Azure & Virtualization Domains.
Ability to work on multiple issues simultaneously in a fast-paced
environment.
Ability to work within a team environment as well as work
independently, while maintaining a high level of efficiency
Employment Mode: Contract to hire (Full time opportunity)
Work Mode: Work from office
Shift: 24*7 Rotational Shift
Location:
Mumbai - Andheri

Similar jobs (10)
Strong Data engineer profile
Mandatory (Experience 1): Must have 2+ years of hands-on Data Engineering experience.
Mandatory (Experience 2): Must have end-to-end experience in building & maintaining ETL/ELT pipelines (not just BI/reporting).
Mandatory (Technical 1): Must have strong SQL capability (complex queries + optimization).
Mandatory (Technical 2): Must have hands-on Databricks experience.
Mandatory (Role Requirement): Must be able to work independently, troubleshoot data issues, and manage large datasets.
EXCITED ABOUT YOUR TASKS?
We are seeking a proactive and dynamic Talent Acquisition Executive with 2+ years of experience
in handling IT and Non-IT recruitment. The ideal candidate should be skilled in end-to-end
recruitment, stakeholder management, and ensuring timely closures while delivering a great
candidate experience.
Responsibilities:
● Manage the complete recruitment lifecycle from sourcing, screening, and interviewing to
offer management and onboarding.
● Source candidates through job portals, social media, networking, references, and other
innovative channels.
● Work on diverse requirements across IT and Non-IT roles.
● Coordinate with hiring managers to understand role requirements and develop effective
sourcing strategies.
● Maintain candidate pipelines for critical and recurring roles.
● Ensure smooth candidate experience through timely communication and feedback.
● Track recruitment metrics (TAT, offer-to-join ratio, etc.) and provide regular reports.
● Collaborate with HR team on employer branding initiatives.
Must Have:
● Bachelor’s degree in HR, Business, or related field.
● 2+ years of proven experience in IT and Non-IT recruitment (agency or corporate).
● Strong knowledge of sourcing techniques, Boolean search, and market mapping.
● Excellent communication and interpersonal skills.
● Ability to work in a fast-paced environment with multiple stakeholders.
Required Skills & Qualifications
- 2–4 years of professional experience in graphic design with a focus on printing.
- Strong proficiency in Adobe Photoshop and Adobe Illustrator (mandatory).
- Good understanding of print processes, color correction, and pre-press file preparation.
- Creative mindset with attention to detail and layout composition.
- Ability to manage time effectively and handle multiple projects.
Key Responsibilities
- Conceptualize and design print materials such as brochures, banners, packaging, posters, and other marketing collaterals.
- Ensure all artwork is prepared for high-quality printing (offset, digital, screen, etc.).
- Collaborate with the marketing and production teams to understand requirements and deliver creative solutions.
- Maintain brand guidelines across all designs.
- Coordinate with vendors/printers for accurate and timely outputs.
- Work on multiple design projects simultaneously, ensuring quality and deadlines are met.
We are looking for a talented full-stack software engineer to join our small and extremely talented product team. We love to build amazing products fast and with a high standard of code and UX, always on the cutting edge of new technologies.
Tasks
- Design and build features end-to-end. You'll be working on the frontend, backend, and anything in-between, whatever it takes to solve problems and delight users.
- Build beautiful and usable UIs with our modern toolset of React (NextJS, ES11, TypeScript) and TailwindCSS.
- Continue developing our distributed backend using Node (NestJS + TypeScript) and Rust. Technologies also include PostgreSQL, Redis, and RabbitMQ.
- Stitch many different services and APIs together, even if you have not worked with them before.
- Build solutions that take scaling and growth into consideration while balancing the time to launch.
- Engineer solutions to solve existing tech debt and write maintainable, sound and safe code.
Requirements
- 3+ years of experience as a Software Engineer, working with Typescript, React and serious interest or even better experience with Rust. However, we care much more about your general engineering skill than your knowledge of a particular language or framework.
- The ability to put yourself in the users' shoes and craft intuitive, high-quality web UI experiences
- A high bar for code quality and robustness for long-term expansion and use
- High personal initiative to learn, improve, and excel
- A Can-Do, entrepreneurial mentality with enjoyment for being a generalist
- DevOps: Experience with CI/CD pipelines, Docker, Kubernetes, and other DevOps tools.
- Experience with distributed systems, scaling applications, and/or microservices.
- Fluent in English (German is a plus)
Plus:
- Hands-on experience with the Rust
- Experience with functional programming
- Previously worked in an early-stage startup and experienced scaling of engineering teams
Job Description:-
- Database Administration, Solution design, Database Migration and manageability for Mission Critical Enterprise Applications in Datacentre and Cloud Deployments
- Database migration and upgrades using methods/utilities like Datapump, RMAN backup/restore, data guard and auto upgrades.
- Experience in Oracle Database migrations to cloud (preferably Azure ).
- Must be willing to troubleshoot issues related to Oracle database migration to Azure Cloud
- Work experience in Unix Shell scripting & automation.
- Experience in capacity planning, designing, and implementing enterprise solutions using Oracle Database Technology.
- Effective communication and presentation skills.
- Analyzes problems, identifies solutions, and makes decisions.
- Flexible to work either independently or work in tandem with Cloud Infrastructure team to identify and implement the most efficient cloud-based solutions for the company.
- Demonstrates a willingness to learn, adapt, and grow professionally
- Mandatory Technical Skills:
- Must have experience with Azure Cloud Infrastructure.
- Experience in End to End Database Migration from On-Prem to Cloud Infrastructure including Virtual Network Design, routing rules, security groups, Instance creation, and database deployment.
- Oracle DB Architecture experience in Oracle 19c,18c &12c .
- Experience in implementing multi-tenant architectures.
- Experience/Exposure in Oracle Enterprise Manager, RMAN, Data guard and Real Application Cluster (RAC)
- Experience in Installation, Cloning, Maintenance/Support of Production and Development Environment.
- Oracle DBA should have experience on 19c,18c &12c upgrade, production support, cross platform migration.
- Experience in Oracle Database upgrade from 11g to 19c,18c &12c on various platforms.
- Experience in any other database apart from Oracle like MS-SQL.
- Good written/Verbal Communication, Presentation, Interactive skills with team across geography
We are seeking a highly skilled PostgreSQL Admin with 3 to 6 years of experience to join our dynamic team. The ideal candidate will have extensive experience in Posgresql or PL/SQL Data Warehousing Concepts Scheduling Basics ETL SQL Data Integration Microsoft SSIS and Unix Shell Scripting. This role involves designing developing and maintaining data integration solutions that support our business objectives.
Responsibilities
- Design and develop robust data integration solutions using postgresql or PL/SQL ETL tools and Microsoft SSIS.
- Oversee the implementation of data warehousing concepts to ensure efficient data storage and retrieval.
- Provide expertise in scheduling basics to automate data processing tasks.
- Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.
- Lead the development and maintenance of Unix Shell Scripts for data processing and integration.
- Ensure data quality and integrity by implementing best practices in data integration and ETL processes.
- Monitor and optimize SQL queries to enhance performance and efficiency.
- Develop and maintain documentation for all data integration processes and solutions.
- Troubleshoot and resolve issues related to data integration and ETL processes.
- Conduct code reviews to ensure adherence to coding standards and best practices.
- Provide technical guidance and mentorship to junior developers.
- Stay updated with the latest industry trends and technologies to continuously improve data integration solutions.
- Collaborate with stakeholders to understand business needs and deliver solutions that drive business value.
Qualifications
- Possess a strong understanding of PL/SQL and its application in data integration.
- Demonstrate expertise in data warehousing concepts and their practical implementation.
- Have experience with scheduling basics to automate and streamline data processes.
- Show proficiency in ETL tools and techniques for efficient data extraction transformation and loading.
- Exhibit strong SQL skills for querying and managing databases.
- Be skilled in Microsoft SSIS for developing and maintaining data integration solutions.
- Have experience with Unix Shell Scripting for automating data processing tasks.
- Display excellent problem-solving skills and attention to detail.
- Expert on cloud security, CASB, proxy & content filtering solutions.
- Good knowledge on network security concepts.
- He will be expected to work in Security operations with normal shifts but should be ready to support 24*7 in case of critical issues or scheduled activities.
- Should have good hands on experience on ITSM process.
- He will also be required to work on new technology evaluation by working with OEMs
- You will work with Account Managers and clients to troubleshoot the challenges they face on a day-to-day basis. This could be anything from solving small CMS hiccups to recommending a better workflow, leveraging HubL for a better solution, to executing great parts of HubSpot CRM implementations.
- You will work closely with the tech and marketing delivery teams to architect and implement HubSpot setup and workflows so you can achieve client goals in the most efficient manner.
- You will support and eventually lead HubSpot onboarding for company clients.
- You will be required to upskill on HubSpot and a host of other martech tools continuously and over time become a match specialist.
- You will enable the learning of others on HubSpot, so your love for knowledge sharing will be put to use.
- You will be assigned as a Project Manager for the company's marketing services clients.
Qualifications and skills
- 3+ Years working on HTML/CSS. JavaScript is a plus
- Experience working with Content Management Systems like HubSpot, WordPress, etc.
- Have experience in HubL and creating HubSpot templates using HubL. HubSpot CMS certification is a plus.
- Worked with web designers to create HubSpot templates and custom modules from scratch.
- Worked on apps and integrations from the HubSpot marketplace.
- Understand APIs and integrations, from the tech as well as the business sides.
- Strong sense of design and are able to articulate what is on-trend, what looks good. Attention to detail is a must.
- Ability to work on multiple projects at once
- Excellent communication skills
- Critical thinking and troubleshooting
Node.js and frameworks available for it - Express, StrongLoop, etc
Understanding the nature of asynchronous programming and its quirks and workarounds
Integration of user-facing elements developed by front-end developers
front-end technologies - HTML5, and CSS3
Writing scalable, reusable, testable, and efficient code










