- Perform installation, setup, and configuration of hardware such as x86-based servers, NAS storage systems, Troubleshooting capabilities of Windows Server OS, Sound knowledge of AD, DNS, Group policy etc, tape drives and tape libraries, LAN switches (Layer 2 and Layer 3), desktop computer and notebooks.
- Perform installation, setup, and configuration of server and desktop operating systems, such as Microsoft Windows Server 2016, 2019 and newer, Microsoft Windows 10 and newer, Linux (Red Hat Enterprise Server, SUSE Linux Enterprise Server), standard applications on desktops such as Microsoft Office 365, email clients, antivirus clients, encryption etc.
- Upgrade hardware components such as hard disks, memory, I/O adapters in servers and storage systems.
- Upgrade Operating Systems and install patches and troubleshooting of OS.
- Perform installation, setup, and configuration of data backup / restore solutions such as Symantec Backup Exec / NetBackup, and able to provide advice to customers on backup policies.
- Remote operation of Data centre
- Knowledge of LAN, WAN, IP segments, basic installation of Firewall, L3/L2 switches, router etc will be added advantage
- To find out and understand the detail requirements of configuration settings from customers before installation and configuration starts.
- To coordinate and manage the progress of the installation and implementation of projects.
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The Impact you will create on the Job
Understand and handle deploying, troubleshooting issues with Compute, Networking, Storage, Database services on AWS & Azure.
IT experience in a team handling the cloud, infrastructure and Linux, Windows operating systems.
Working on different services in AWS & Azure Cloud Platform
In depth knowledge of a wide range of AWS & Azure services in Compute, Storage, Networking, Infrastructure as a code, Serverless computing, IAM, CI/CD pipelines
Possess a thorough understanding of Internet based technologies (DNS, Security, IP Routing, SSH, FTP, HTTP/HTTPS etc.)
Description:
Responsibilities
Strategy & Planning
- The NOC Managers/ Product support Engineers' primary responsibility is to plan, organize, and manage staff and overall operations to ensure stability of customer's infrastructure.
- Provides overall expertise with all network operations functions.
- Ability to define, implement and enforce configuration management and change management policies and practices.
Acquisition & Deployment
- Handle escalations and manage support from different levels.
- Ensure adherence of operational metrics.
- Hire, develop, and retain highly responsive and customer focused engineers to ensure the effective operation of the department
- Manage tools, systems and procedures to ensure dynamic management of issues and customer management.
- Ensures all members of assigned technical teams are effective and fully utilized in order to provide high resource utilization.
- Evaluates technical skills of the team and ensures there is an appropriate level of expertise.
- Provide procedural training to staff.
- Perform performance objectives and performance reviews with all team members.
Operational Management
- The NOC Manager will include hands-on technical support work related to the overall health and maintenance of customer environments.
- This position will perform tier-2 and 3 escalation support and act as the point of contact in the NOC for all inquiries from other departments.
- The NOC Manager will manage all related partner operational expectations.
- Ensure continual process improvement within the NOC including but not limited to automation of NOC tasks and reporting, implementation of enterprise-wide monitoring initiatives, and routine administration tasks.
- Identify areas for process and efficiency improvement within the NOC; recommend prioritized enhancements and oversee implementation
- Ensure that reports are accurate and delivered on time.
Experience:
- More than 3-6 years' experience in Microsoft product build and support experience with a high availability 24x7 including:
- Expert knowledge of (SCCM) System Center configuration Manager 2012.
- MS Server 2003 / 2008 Server Admin / Virtualization - MCSE / MCITP
- VMware 410 VSphere Administrator - VCP410 Certified
- Expert knowledge of Virtualization using VMware,MCITP
- Good knowledge of Active Directory, DHCP, DNS, Clustering, Load Balancing, Anti-virus, backup procedures, Group policy, Disaster recovery
- and High availability using industry standards.
- Ability to work independently as well as in a team environment.
- Network services experience is desired.
- ITIL V3 Foundation Certification preferred
Location: Chennai
Network Engineer duties and responsibilities
· Design and deploy of LANs, WANs, and wireless networks, including servers, routers, firewalls, load balancers, switches, and other hardware
· Configure, tests, and maintains LAN/WAN equipment and related services
· Identifies, diagnoses, and resolves network problems
· Architecting, creating, managing and maintaining Network, Server and PC health for clients (as defined by SLA)
· Managing existing and deploying new system configurations, including Windows Server, Virtualization Systems, and Desktops (Windows and MAC)
· Provide Tier 2 and 3 support for internal and external customers
· Provide formal corporate communications on directional changes or changes that will impact existing services
· Select and implement security tools, policies, and procedures in conjunction with the company’s security team
· Monitor and maintain all levels of network security internally and externally
· Create and maintain comprehensive documentation for all implemented networks
Network Engineer requirements and qualifications
· Previous working experience as a Network Engineer for (2) year(s)
· BE/ BCA, MCA, B.SC -IT/CS
· Cisco certifications, CCNA, CCNP or CCIE/ MSCIT
· In depth knowledge of IP Schema
· Hands on experience with equipment from Cisco / UTM / Fortigate / Juniper/ Active Directory/ mailig
· Excellent organizational and time management skills
· Analytical, data driven problem solver
Experience with Microsoft Exchange Server and Office365.
Working experience in VMWare/Hyper-V.
Working knowledge of Firewalls, VPN Technologies, Network routers, Wi-Fi Access points, Port forwarding
Sound understanding of DNS, DHCP, Active Directory servers.
Excellent troubleshooting and analytical skills.
Hands-on experience on Backups
Desktop troubleshooting experience
hands-on experience on Firewalls.
Exp:2-6yrs
Location: Navi Mumbai
80% overseas travelling.
CCNA, MSSA
2) Common security technologies and practices.
3) Storage Platforms technologies (RAID, SAN, NAS, tape libraries).
4) High availability technologies (i.e. based on OS, Veritas, Oracle).
5) Experience with business intelligence applications such as Crystal Reports, Oracle BI.
6) Previous experience from hospital environment and radiological workflow, including technical skills on Radiology Information systems (RIS) and Picture Archiving Communication Systems (PACS) are desirable.
7) Virtualization technologies VMware / Hyper-V.
8) Knowledge of DICOM and HL7 technologies.
- Responsible for solving User tickets related to O-365.
- Responsible for network issues related to O-365.
- Responsible for optimizing the usage of O-365 features.
Skills – Jboss, DevOps, ServiceNow, Windows Server.
JD - Application Maintenance -- Must have -- Installation and configuration of Custom/Standard Software e.g., FileZilla, JDK, OpenJDK Installation and configuration of JBOSS/Tomcat Server, Configuration of HTTPS certificate in JBOSS/Tomcat, Windows Event Viewer/IIS Log/ Windows Security /Active Directory, how to set Environment variable, Registry value, etc. Nice to Have --- Basics of Monitoring Knowledge of PowerShell, MS Azure Devops, Deploy and Configure application, how to check Last installed version of any software/patch, ServiceNow , ITIL , Incident Management , Change Management
With focused and experienced management and a strong team of IT Infrastructure professionals, they are adding value by making IT Infrastructure a robust, agile, secure and cost-effective service to the business. As an independent IT Infrastructure company, they provide their clients with unbiased advice on how to successfully implement and manage technology to complement their business requirements.
What you will do:
- Administration and Management of Microsoft 365 environment
- Work in GMT time zone
Desired Candidate Profile
- Minimum 5 years of total experience
- At least 3yrs experience in migration
- Expertise on Microsoft 365 administration including enterprise features
- Good understanding of networking, IT operations, Active directory, and DNS
- Excellent verbal and written English skills
- Good documentation skills
- Understanding of project management methodologies
- Prior experience in performing a migration to Microsoft 365 from any source
- Identity Access Management (IAM)/SailPoint IIQ Implementation and Governance
- Java development
- Role -Base Access Control (RBAC)
- Custom / OOTB connector development experience
- Integration experience with JDBC, Active Directory, ServiceNow, Mainframe ACF2
About us:-
Facile is a professional services firm focused on delivering digital transformation for our clients, putting people, process & technology to work for creating competitive advantage. Our outsourcing offering spans IT Services, Back Office BPO (Data Processing Services) , Call Centre (Customer Service) Outsourcing and Digital Marketing.
Job Description for the position of “Email Deliverability Specialist”
We are looking for an Email Deliverability Specialist who will be responsible for driving different campaigns like; Drip campaigns, Email and Push channel campaigns etc. and must have in-depth knowledge of email campaign management, marketing automation, channel metrics, and analytics.
Responsibilities
- Day-to-day execution of email deliverability, including onboarding configuration, troubleshooting campaign challenges, creating/segmenting lists.
- Strong understanding of ISP/domain-specific delivery policies, whitelisting and feedback loops with ISPs
- Expert knowledge of “best practices” for sending bulk email and list management
- A good understanding of email end-to-end delivery including IP addresses, DNS, SMTP, authentication and email headers
- Aid in meeting client goals by improving email delivery, unsubscribe rate, and other e-mail metrics.
- Contact vendors on a regular basic including in-depth weekly or monthly calls, or as needed.
- Collaborate with internal teams, helping the QA Team test email assets across different email clients and ESPs.
- Keep current on the latest trends in email technology.
- Provide guidance on scaling our email capability with additional hardware or software capabilities
- Maintain the performance and health of the email channel with regard to deliverability and segmentation
Requirements
- 1+ years of experience in email services/delivery role
- Comprehensive understanding of CAN-SPAM, CASL, GDPR and other international email regulations.
- Comfortable with source version control software (Git)
- Proficiency in email production, delivery platforms, troubleshooting
- Proficient in Microsoft Office
- Knowledge of CAN-SPAM/anti-spam laws
- Strong attention to detail and a creative thinker with an eye for design
- Proven team player mindset – openly shares knowledge, train & mentor junior colleagues
- Ability to thrive in a fast-moving environment with demonstrated ability to manage multiple projects simultaneously, set priorities, utilize resources and meet deadlines
- Proven record of Integrity with following through on commitments
- Quick study of new material and products
- High level of enthusiasm
- Proven problem solver that takes initiative
- Result oriented with a strong work ethic
- Expertise with third-party testing and analysis tools, like Spamhaus, Email on Acid, Litmus, Return Path, 250OK, and SNDS.
Please feel free to contact me if you need anything.