Desktop Support Engineer

Skill Requirements:

• Proven software development experience in PHP.
• Good knowledge of relational databases, version control tools and of developing web services.
• Experience in common third-party APIs (Google, Facebook, Ebay etc).
• Passion for best design and coding practices and a desire to develop new bold ideas

 

 

 

Business Head: B2B2C Partnerships

Company Profile: 
PinBox is the only global pensionTech committed exclusively to mass-scale digital micro pension inclusion among self-employed women and youth. We deploy our white-labelled,
API-enabled pension administration and delivery platform, our unique deployment model
and a simple and intuitive UI/UX to make access to regulated pension, savings and
insurance products easy and simple for non-salaried informal sector workers. We're
working actively with governments, regulators, multilateral aid agencies and leading
financial inclusion stakeholders in Asia and Africa. The pinBox model is already operating
in Rwanda, Kenya and India. We will expand to Bangladesh, Uganda, Chile, Indonesia and
Nigeria by 2023.
Governments and pension regulators use the our pensionTech to jumpstart digital micropension and insurance inclusion among informal sector workers. Pension funds and
insurers use our pensionTech to build a mass market for their products beyond their
traditional agent-led customer base. Banks, MNOs, cooperatives, MFIs, fintech firms and
gig-platforms can freely access our plug-and-play pensionTech to instantly offer an
integrated social protection solution to their clients, members and employees without any
new investments in IT or capacity enhancement.
We’ve recently completed our first equity fundraise to enhance our engineering, business
and delivery capacity and embark on the next stage of pinBox pensionTech development
and expansion. By 2025, we aim to enable and assist 100 million excluded individuals to
start saving for their old age in a secure, affordable and well-regulated environment.
Profile of the Business Head for the B2B2C Partnerships
pinBox is looking for a person with indubitable ethics, who is entrepreneurially inclined,
passionate about digital financial inclusion and is eager to build from scratch. The
business head for the B2B2C partnerships model should be a self-motivated, driven and
hands-on individual who will develop and own short and long-term strategies and goals for
the pinBox B2B2C model.
This is a senior business partnerships development role that requires proactive interactions
with senior management of a range stakeholders including MFIs, SHG federations, state
governments, milk unions, women and farm cooperatives, RRBs, social enterprises, retail
payment networking firms, and other “aggregators”.
The business head for B2B2C partnerships will be expected to optimize voluntary micro pension coverage expansion in India by implementing a templated engagement and
deployment strategy with a large number of outreach partners.
The primary measure of success of this role will be the extent to which coverage and
persistency is optimized through effective and sustainable collaborations with a large
number of highly credible and committed outreach partners, and working closely with the
pinBox delivery team to upscale coverage and persistency through each such partnership.

Responsibilities:
1. Provide leadership for growing the social impact and business outcomes by our
partners and by pinBox on a pan-India basis,
2. Develop and deliver India business forecasts and goals, a partnerships pipeline and a
segmented go-to-market strategy based on channels, occupational groups and target
demographic segments,
3. Formulate and implement a replicable, scalable and sustainable outreach,
communications, engagement, business and governance strategy for partnerships
with multiple entities,
4. End-to-end management of the B2B2C partner onboarding process including
commercial negotiations, product choice, implementation process, and time-bound
coverage and persistency targets,
5. Work closely with the pinBox product, delivery, analytics, communications, customer
protection and IT teams to continually improve efficacy and retail traction based on
partner and client needs and implementation experience,
6. Establish a system for periodic review meetings and field visits to regularly monitor
outcomes including subscriber knowledge, savings persistency and adequacy; Work
with the pinBox IT and MIS teams to provide partners with real-time data insights and
dashboards to help monitor efforts and optimize outcomes,
7. In consultation with partners, and relevant pinBox teams, develop innovative ideas and
behavioral interventions that optimize field staff efforts and engagement and voluntary
enrollments and regular savings by partner clients/ members,
8. Periodically commission FGDs and helpline-led interviews with partner field staff and
scheme subscribers to assess efforts and outcomes and to satisfy partner
management that implementation efforts are in line with stated goals of mass-scale
pension and social security inclusion,
9. Proactively investigate implementation challenges and issues and develop and
implement ideas and solutions that can positively impact outcomes at scale,
10. Periodically monitor the efforts of the pinBox delivery team responsible for partner
activation and for providing ongoing support on training, capacity building and
communications to partners, and
11. Contribute to the development of thought leadership on digital micro-pension
inclusion through research papers, media articles and blogs to strengthen the pinBox
brand positioning in digital micro-pension and social security inclusion.

The ideal candidate processes
1. An undergraduate degree in engineering, finance or rural business (example IRMA),
and a post-graduation in business or marketing,
2. At least 7 years’ experience in financial inclusion — B2B micro-finance or microinsurance sales, or working with an NBFC-MFI or a fintech that delivers digital credit or third-party financial services to low and lower-middle income individuals,
3. Experience with digital financial inclusion, familiarity with the fintech and technology
apps ecosystem, and retail finance regulatory frameworks in India will be an
advantage,
4. Excellent oral and written communications skills,
5. Exceptional critical/ lateral thinking, problem-solving and multi-tasking skills, and
6. Excellent teamwork and interpersonal skills, a keen eye for detail and the ability to
foster and grow strong relationships

Location Delhi NCR (Work from home)
Experience: 7 yrs plus

ABOUT US

 

Zolve’s mission is simple: we want to make financial products accessible to everyone. Zolve offers the ambitious a plethora of products to simplify banking in the US, such as:

• A Bank Account you can create from anywhere in the world in under five minutes
• A high-limit Credit Card that helps build a healthy credit score
• Easy, lightning-fast, cross-border money transfers with the best rates in the market

 

RESPONSIBILITIES

 

• Responsible for driving customer excellence & bringing the customer perspective to all business decisions
• Work with cross-functional teams (business, product, design, content, marketing etc.) and wear the hat of the customer to constructively challenge the teams and to develop a customer-first mindset and implement customer focused strategies
• Own and drive the overall NPS metric for Zolve
• Consistently scan the market for best practices, best in class journeys, best in class customer delighter elements etc. and own market intelligence from a customer experience perspective
• Understand the competitive landscape and be an expert on our competition and how they are positioned
• Obtain insights into customers’ usage of current products, untapped opportunities and customer personas, through interviews, surveys, and sales data
• Collaborate with product management and marketing communications to develop product positioning and messaging that resonate with our target customer personas.
• Serve as a customer evangelist within the organization

 

REQUIREMENTS

 

• 1. Obsessed with improving customer experience 🙂
• 2. Obsessed with improving customer experience 🙂
• 3. Obsessed with improving customer experience 🙂
• 4-6 years of B2C product experience
• Preferably has worked or studied in the US
• A creative and quantitative thinker
• Significant attention to detail
• Demonstrable experience collaborating with cross-functional teams, across geographies, and taking ownership of key metrics
• Excellent presentation, written, and verbal communication skills

About the Company LEAF is safety technology company started from February 2015 with the mission to solve the problem of human safety by disrupting the largely unorganized security market. LEAF launched their first product Safer, a smart safety wearable in 2015 to solve the problem of women safety which was sold in more than 25 countries. LEAF was a part of Prime Minister Modi's delegation to silicon valley as the Top 10 Innovators of India. With first Indian company to win prestigious Million Dollar X Prize Award at United Nations, Leaf is on the mission to make Billion people safe. Skillset: Node.js, PostGIS, and experience with AWS PostgreSQL and MongoDB Loopback framework Self-driven, and passionate to make an impact in the world What kind of person we are looking Experience integration of data storage solutions like MongoDB and nosql cloud data store. Work as part of a team developing applications and services using Agile development methods Writing reusable, testable, and efficient code Code, test and operate node.js based services Design and implementation of low-latency, high-availability, and performant applications Strong knowledge of Node.js and frameworks like Loopback. Good understanding of server-side templating languages such as Jade, EJS. Strong understanding of front-end technologies such as Angular JS, HTML5 and CSS. Deployed and managed critical applications using a number of AWS services like (not limited to) S3, EC2, Route 53, Lambda etc. User authentication and authorization between multiple systems, servers, and environments Understanding of fundamental design principles behind scalable applications Creating database schemas that represent and support business processes Integration of multiple data sources and databases into one system Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform Proficient understanding of code versioning tools, such as Gitlab, Github, Bitbucket etc. Location: GK-1, New Delhi Salary- To be discussed directly post interview. Contact: Avinash Bansal, Director (+91-8447206702)

• Design and develop high-volume, low-latency applications for mission-critical systems, delivering high-availability and performance. • Contribute in all phases of the development lifecycle. • Write well designed, testable, efficient code. • Ensure designs are in compliance with specifications. • Prepare and produce releases of software components. • Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review • Responsible for delivery of assigned module/ components /phases of a project. • Responsible for people Management, including goal setting and providing performance feedback. • Responsible for Status reporting. • Responsible for Knowledge transfer and arriving at SLAs for steady state. • Technical problem solving skills. • Has a good practical understanding of technology and its application • Good grasp of technology and tools used for development • Fair understanding of project management skills • Fair amount of domain expertise gained through working on the application or certification programs. People Interactions • Within own team or department at operational level • Contact with user/customer at peer / first /middle management level • Extensive experience in Microservices, React JS, Angular JS, spring, Hibernate, Struts, Web services, HTML5, JavaScript, CSS, , XML , JQuery • A proven track record with UI Skills • Experience in application development, including analyzing stories, writing code, implementing automated tests, contributing to release and developing the working practices of the team • Knowledge of HTML development/technologies

Job description Role: Industry Domain Lead – Retail/ CPG/ Insurance /Banking/ Automotive Designation: Manager/ Senior Manager Career Track: Expert Location: Chennai Role Description/ Responsibilities: The Industry Domain Lead will be responsible for formulating and executing the supply side/ capability build strategy for their industry. He/ she will also be responsible for driving delivery excellence in all engagements in that industry by providing expert support on generating insights and generating a compelling case for action to deliver business impact. The Industry Lead will also support the development and execution of appropriate demand side/ go-to-market strategy for driving revenue growth and penetration into existing/ new accounts. • Develop a well thought out POV on the full spectrum of problems/ opportunities in that industry and analytics solutions/ approaches that are relevant to solving them. Articulate the POV in the form of “Industry Analytics on a Page” constructs that help explain it to stakeholders covering key business challenges, metrics, levers, analytics approaches, methodologies, frameworks, tools/ assets/ solutions and impact. • Understand work done till date in the industry and collate material relevant to developing the POV in the form of case studies and collateral. • Review approaches/ methodologies/ frameworks used across engagements and develop a reference guide that can be used to standardise and drive excellence. • Evaluate tools/ assets/ solutions developed across engagements till date and recommend usage/ updates/ redesign as appropriate. • Drive delivery excellence in all engagements in the industry by active participation/ providing expert support for solving complex business problems. • Develop issue/ hypothesis trees and other relevant problem-solving approaches for addressing the business challenges. • Review and provide critical comments to delivery teams on industry factors that need to be taken into consideration for raising the bar on dashboarding, modelling, solving fuzzy problems and generating insights. • Develop relevant sales/ marketing collateral for supporting the go-to-market strategy for the industry • Track revenue and penetration into existing/ new accounts and formulate supply side approaches to drive growth around recruitment, skill building, certification, refreshes to frameworks, methodologies, tools, assets and solutions • Drive/ support proposal/ RFP response development for opportunities in the industry; support NBD and Account Management teams in sales pursuits in existing accounts • Drive/ support LatentView marketing/ sales events such as roundtables and workshops. Represent LatentView in external events/ conferences to share/ represent our POV on the industry. • Drive LatentView's consulting capability in the industry and anchor / participate actively in consulting engagements. Skill/ Experience Requirements: • Deep knowledge of the business strategy/ analytical models and approaches/ value propositions adopted by leading organizations in the industry. • Excellent understanding of the business drivers/ levers, processes in the industry and how organizations can use analytics for driving business impact. • Sound knowledge of the analytics landscape and maturity spectrum within the industry. Familiarity with the problem solving analytical techniques (math) and modelling/ visualization tools (technology) relevant to the industry. • Conviction and ability to articulate the business impact of moving up the analytics maturity curve to internal audience as well as target clients/ stakeholders. • 8+ years of analytics experience in the industry in a direct or consulting capacity helping organizations adopt a data/ analytics-based decision-making framework. • Exceptional problem solving, analytical, communication and inter personal skills.

Job description The Hive is looking for a talented IT and Systems Engineer to support our growing business community: - To put in place the metrics needed to monitor the availability and reliability of the infrastructure - To establish and support a minimum, baseline hardware and software standards - To develop Service Level Agreements (SLA) concerning infrastructure services to all members - To make the information about the availability and reliability of the IT infrastructure available to the community on a regular basis - Leverage existing, emerging, and innovative technologies to enhance, improve, and streamline IT processes - Meet or exceed member’s requirements for technology service delivery About The Hive: The Hive is a pan-India platform for entrepreneurs, freelancers and emerging enterprises. We provide plug & play workspaces that are inspiring, inherently collaborative and generative of new business opportunities. Combining our expertise in real estate, technology, design and community building, we are committed to challenge the convention in India and create a nationwide network (online and offline) of high-energy, high-amenity work environments that make our members more successful. The first Hive location is a 60,000 sq.ft premium space at VR Bengaluru (www.vrbengaluru.com), an integrated lifestyle destination combining premium retail, 9-screen multiplex, F&B and family entertainment selections, boutique hotel and serviced residences, and collaborative work spaces. The Hive is a subsidiary of the Xander Group (www.thexandergroup.com), a leading emerging markets institutional investment firm focused on long term, value investing in the infrastructure, hospitality, entertainment, retail and real estate sectors.