Desktop Support Engineer

Role Description

This is a full-time remote role for a SFMC Developer at Cloudsheer. The SFMC Developer will be responsible for implementing projects, optimizing performance, and ensuring reliability in digital solutions. Day-to-day tasks include coding, testing, and maintaining Salesforce Marketing Cloud platforms.

Qualifications

• Proficiency in Salesforce Marketing Cloud (SFMC) development
• Experience in coding, testing, and maintaining SFMC platforms
• Knowledge of SQL, AMP script, and HTML for SFMC implementation
• Understanding of digital marketing strategies and automation
• Strong problem-solving and analytical skills
• Excellent communication and collaboration abilities
• Ability to work independently and in a remote team environment
• Bachelor's degree in Computer Science, Information Technology, or related field

Skills:

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (Redux)
• Familiarity with newer specifications of ECMAScript
• Experience with data structure libraries (e.g., Immutable.js)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial)

About Supaboard - https://supaboard.cloud

Supaboard is data analytics and BI platform that is build for business teams. You can browse through all your data in a from one centralized place, ask questions to our role specific data analyst and build dashboards that are real time, dynamic and embeddable — all of this without writing a single line of code or data expertise.

Key Responsibilities:

• Develop and Execute Marketing Strategy: Own and shape the overall marketing strategy, including positioning, messaging, and channel selection, to drive brand awareness, lead generation, and customer acquisition.
• Content Creation & Strategy: Create compelling content for various marketing channels, including blog posts, social media, email campaigns, website copy, and more. Tailor content for different buyer personas and stages of the customer journey.
• Brand Building: Establish and maintain a consistent and authentic brand voice and image across all marketing touchpoints. Ensure that our messaging resonates with our target audience and stands out in a competitive market.
• Digital Marketing: Plan, execute, and optimize digital marketing campaigns across paid and organic channels (SEO, SEM, social media, email marketing, etc.). Analyze and report on performance metrics to optimize campaigns.
• Social Media Management: Build and manage our presence on social media platforms (LinkedIn, Instagram, Twitter, etc.). Engage with followers, create a content calendar, and ensure consistent posting and interaction.
• Lead Generation: Develop and manage lead-generation campaigns that drive qualified prospects into our sales funnel. Work closely with sales to ensure smooth handoff and follow-up of leads.
• Market Research & Competitor Analysis: Continuously monitor market trends, customer feedback, and competitor activity. Provide insights to help shape the product and marketing strategies.
• Event & Community Marketing: Help plan and execute webinars, events, and community-building activities to engage customers, partners, and influencers.
• Analytics & Reporting: Measure and report on key marketing metrics (ROI, conversion rates, traffic, engagement, etc.) to ensure marketing efforts are aligned with business goals.
• Collaboration & Growth: Work closely with the product, sales, and leadership teams to align marketing efforts with overall business objectives. As the sole marketer, you'll wear multiple hats and drive innovation in all areas of marketing.

Qualifications:

• Experience: 2-5 years of marketing experience, ideally with a strong digital marketing background. Experience in a startup or small company is highly desirable.
• Skills:
• Strong written and verbal communication skills.
• Proficient in marketing tools like Google Analytics, Mailchimp, HubSpot, Hootsuite, Canva, or equivalent.
• Experience with social media management and content creation.
• Hands-on experience with SEO/SEM, paid ads, and email marketing.
• Strong data analysis skills and ability to use insights to improve campaigns.
• Mindset:
• Proactive, self-motivated, and comfortable with ambiguity.
• Creative problem-solver who thrives in a fast-paced environment.
• Ability to prioritize tasks and manage multiple projects simultaneously.
• Bonus:
• Experience with branding, website design, or copywriting.
• Familiarity with growth marketing tactics like referral programs, viral loops, or influencer partnerships.
• Knowledge of the industry or product sector.

Why Join Us?

• Be part of a growing, innovative startup where you can make a real impact.
• Work in a collaborative and flexible environment where your ideas are valued.
• Opportunity for growth and leadership as we scale.
• Competitive salary and equity options.

Requirements

• 4+ years of experience in professional Web Development
• Proven software development experience in Core PHP, Codeigniter, WordPress; Laravel is a plus.
• Must have 2+ yrs experience in VueJs.
• Experience in ReactJs, NodeJs is a plus.
• Excellent Software Design and Architecting capabilities
• Complete familiarity with client-side scripting and Angular JS, Ember JS , JavaScript frameworks, including jQuery.
• Complete familiarity and expertise in web markup, including HTML5, CSS3.
• Expertise in third party API integration - payment gateways, Storage, Streaming services, etc.
• Complete familiarity and experience working with JSON / XML and REST API structure
• Familiar with Continuous Integration/Continuous Deployment technologies such as Bitbucket, Jenkins and Git
• AWS/Google Cloud Deployment is a must; Devops capability is a plus.
• Excellent knowledge of relational databases, version control tools and of developing web services.
• Sound Database experience with MySQL and PostgreSQL experience
• A sound knowledge of Object-Oriented (OOPS) Programming & Design Pattern.
• Agile and Iterative (TDD) development expertise.

Position Overview:

 As a Field Sales Executive in the Fintech Industry specializing in Payment Gateways, you will be responsible for driving the sales and business development efforts within the Business, Merchant, and Enterprise (BME) segment. You will play a critical role in expanding the market presence of our payment gateway solutions, building and maintaining relationships with clients, and achieving revenue targets.

·      Identify and prospect potential clients within the fintech industry, including startups, established companies, and financial institutions, to promote and sell our payment gateway solutions.

·      Develop and maintain strong relationships with key decision-makers, stakeholders, and partners to ensure a deep understanding of client needs and effectively position our payment gateway offerings.

·      Understand the unique requirements of each client and tailor payment gateway solutions to address their specific needs, showcasing the value and benefits of our services.

·      Maintain a deep understanding of our payment gateway products, features, and industry trends to effectively communicate their advantages to clients.

·      Meet and exceed individual and team sales targets, contributing to the overall revenue goals of the department.

·      Stay up-to-date with industry trends, market dynamics, and competitor activities to identify potential areas for business growth and maintain a competitive edge

·      Work closely with cross-functional teams including marketing, product development, and customer support to ensure seamless customer onboarding and exceptional post-sales support.

·      Effectively manage and update sales pipelines, activities, and progress using CRM tools.

·      Provide regular sales reports, forecasts, and insights to management, highlighting achievements and potential areas for improvement

·      Proactively seek opportunities for professional growth, staying current with industry advancements and sales techniques.

Qualifications:

• Bachelor's degree in Business, Marketing, Finance, or related field (or equivalent work experience).
• Proven track record of successful sales in the fintech, payment gateway, or related industry.
• Strong communication, negotiation, and interpersonal skills.
• Ability to understand complex technical concepts and effectively translate them to non-technical clients.
• Self-motivated, proactive, and able to work independently or as part of a team.
• Familiarity with CRM software and sales tools.
• Willingness to travel for client meetings and industry events as required.

Job Profile

A NodeJs developer will be required to deploy and maintain network applications. Manage the exchange of data between servers and users, develop back-end components, and connect applications with other web services. Will also act as a support front-end developer by integrating web-based applications in Angular. With good hand's on experience in Rational Database i.e. MySQL & PostgreSQL.

Desired Candidate Profile

• Minimum 3+ years experience on Node JS
• Mandatory experience of 2 years in Angular 2 & above
• Experience on Bootstrap or any other JS Framework
• Very good knowledge of rational databases MySQL & PostgreSQL
• Good Knowledge of MongoDB.
• Excellent on web technologies including HTML, CSS, JavaScript, AJAX jQuery
• Experience in common third-party APIs
• Strong debugging skills
• Strong analytical skills and problem-solving aptitude

Excellent English writing and speaking skills are a must

Annual CTC : INR. 5,00,000/- to INR. 10,00,000/-

• 8+ years of hands-on experience in enterprise software development using Java, and J2EE Framework. 
• Experience with http://react.js/">React.js, AngularJS, strong knowledge of JavaScript, CSS, HTML5
• Passion for building enterprise web applications leveraging modern architecture principles, strong prior experience as a full stack developer. 
• Expertise with CSS and building responsive pages, with a keen eye for UI design and usability
• Experience with web-accessibility/WCAG standards
• Experience working collaboratively with a globally distributed team.
• Experience with agile methodologies and good exposure to DevOps/CICD models.
• Passion for keeping up with new trends and developments in the programming community and is eager to find ways to incorporate these new ideas into our codebase.

Responsibilities and qualifications

• 5+ years of Android development experience
• Will own several parts of our tech stack, but primarily our Android app
• Build new functionality to the Android app and regularly re-architect it to keep up with latest technologies (e.g., Kotlin)
• Work on new tech that we are already a leading user of (e.g., Google Firebase)
• Work closely with the backend team to construct creative solutions
• Optimize, improve efficiency, scalability, stability of application
• MUST BE reliable, and be able to communicate clearly
• MUST BE able to own and deliver their own work within deadlines, professionally
• Should be passionate about building a strong engineering culture

Bonus Points for experience building high-scale applications, SDKs and other web technologies (like JavaScript).

Who we are

• Fast growing Chennai-based startup (with venture funding)
• Led by strong engineers with significant experience at top tier firms like McKinsey, Oracle, Morgan Stanley, and authors of multiple Java Standards
• Building an awesome product already used by Swigg etc.
• Raised investment, so this role will not vanish in a few months
• Mentors include the Vice Chairman of HCL, Chairman of Singapore Airlines, Senior leaders from LinkedIn etc.

Other background information

• Looking for strong, passionate developers who want to join our team and grow
• We move fast, and will make you an offer in a few days for the right person
• The job location will be in Chennai (it is the SaaS capital of India)
• Please only apply if you are open to moving to Chennai (or are already here)
• This won't be a 10 - 6 job, but you will be given amazing responsibilities
• You will learn a ton, have a lot of flexibility, and have fun while doing it!

Job Perks

• Daily breakfast
• Friday team lunches
• Macbook 
• Office near beach (for when people return after COVID)
• Potential for stock options (in lakhs)
• Stipend to attend conferences
• Potential travel to Singapore and other client locations