11+ Active Directory Jobs in Delhi, NCR and Gurgaon | Active Directory Job openings in Delhi, NCR and Gurgaon

• Perform installation, setup, and configuration of hardware such as x86-based servers, NAS storage systems, Troubleshooting capabilities of Windows Server OS, Sound knowledge of AD, DNS, Group policy etc, tape drives and tape libraries, LAN switches (Layer 2 and Layer 3), desktop computer and notebooks.
• Perform installation, setup, and configuration of server and desktop operating systems, such as Microsoft Windows Server 2016, 2019 and newer, Microsoft Windows 10 and newer, Linux (Red Hat Enterprise Server, SUSE Linux Enterprise Server), standard applications on desktops such as Microsoft Office 365, email clients, antivirus clients, encryption etc.
• Upgrade hardware components such as hard disks, memory, I/O adapters in servers and storage systems.
• Upgrade Operating Systems and install patches and troubleshooting of OS.
• Perform installation, setup, and configuration of data backup / restore solutions such as Symantec Backup Exec / NetBackup, and able to provide advice to customers on backup policies.
• Remote operation of Data centre
• Knowledge of LAN, WAN, IP segments, basic installation of Firewall, L3/L2 switches, router etc will be added advantage
• To find out and understand the detail requirements of configuration settings from customers before installation and configuration starts.
• To coordinate and manage the progress of the installation and implementation of projects.

As a Customer Support Representative, you will be the first point of contact for customers reaching out via IVR (inbound calls), chat, and email. You will be responsible for resolving customer issues within defined SLAs, delivering a high-quality customer experience, and proactively identifying upsell or cross-sell opportunities.

This role is performance-driven, with clear KRAs and KPIs focused on resolution speed, ownership, customer satisfaction, and proactive support.

Key Responsibilities

1. Customer Issue Resolution & Productivity:

• Handle inbound calls, chats, and email tickets professionally and efficiently.
• Ensure accurate ticket creation and categorisation in the CRM for every interaction.
• Resolve customer issues within defined SLAs (majority within 4 business hours).
• Maintain high First Contact Resolution (FCR) for IVR and quick First Response Time (FRT) for chat.
• Maintain high availability and responsiveness during assigned shifts.

2. Customer Experience & Satisfaction:

• Deliver a positive, empathetic, and solution-oriented experience on every interaction.
• Maintain high CSAT scores by setting correct expectations and closing issues completely.
• Ensure customers clearly understand the resolution provided before closing tickets.

3. Ownership & Accountability:

• Take end-to-end ownership of assigned tickets until closure.
• Avoid unnecessary escalations by resolving issues at first touch wherever possible.
• Proactively follow up on pending cases and ensure closure within SLA.
• Escalate only when required, with complete context and documentation.

4. Revenue Signals, Cross-sell & Proactiveness:

• Identify and share qualified upsell, cross-sell, or referral opportunities during customer interactions.
• Highlight relevant MyOperator products or features based on customer needs.
• Share opportunities clearly with the Account Manager via CRM or defined processes.

5. Process Adherence & CRM Hygiene:

• Follow defined support processes, workflows, and communication guidelines.
• Ensure accurate and timely updates in CRM for all tickets and interactions.
• Participate in new process rollouts, tool adoption, and team initiatives.

Skills & Competencies:

Must-Have Skills:

• Strong verbal and written communication skills (English required; Hindi/regional language is a plus).
• Customer-first mindset with problem-solving ability.
• Ability to multitask across calls, chat, and tickets.
• Comfortable working with CRM tools and support dashboards.
• Willingness to work in shifts, including weekends if required.

Good-to-Have:

• Prior experience in B2B SaaS, telecom, or customer support roles.
• Experience handling chat or omnichannel support.
• Basic understanding of CRM or cloud communication platforms.

Behavioural Expectations:

• Ownership-driven: sees problems through to closure.
• Process-oriented but customer-centric.
• Comfortable working with targets, SLAs, and scorecards.
• Open to feedback, coaching, and continuous improvement.
• Team player who collaborates well with TLs and Account Managers.

Job Description – Information Security Engineer / Security Analyst

Job Location Arjan Garh

On-site

Role Summary

Responsible for vulnerability assessment, security monitoring, incident management, compliance activities, and maintaining the organization’s overall security posture.

Key Responsibilities

* Perform VAPT for web apps & infrastructure using Burp Suite, Nmap, OWASP ZAP, OpenVAS.

* Identify, validate, and report vulnerabilities as per OWASP Top 10 & CVSS.

* Monitor security alerts through Wazuh SIEM and handle incidents as per defined SLAs.

* Support ISO 27001 & 27701 audits, client security assessments, and evidence collection.

* Prepare security documentation (policies, checklists, incident reports, VAPT reports).

* Coordinate with vendors for black-box/grey-box testing and with clients during audits.

* Assist with basic AWS security reviews, IAM checks, SG reviews, and Secret Manager.

* Maintain vulnerability tracker, incident register, and key management logs.

Requirements

* 2–3 years of experience in Information Security/VAPT.

* Hands-on experience with Burp Suite, Nmap, OWASP ZAP, Wazuh, OpenVAS.

* Strong understanding of OWASP Top 10, CVSS, SIEM operations, and basic AWS security.

* Good documentation and communication skills.

Nice to Have:

* Experience in fintech/API-based products.

* Familiarity with Fortinet/Reticen8 firewalls.

* Certifications: CEH, ISO 27001 LA/LI, Security+, AWS Security (optional).

To apply reach out on https://www.linkedin.com/in/preeti-bisht-1633b1263/

We are looking for a results-oriented Performance Marketing Expert who lives and breathes Meta Ads and Google Ads, understands funnels deeply, and can consistently improve CPL and lead quality.

Key Responsibilities

• Plan, execute, and optimise Meta (Facebook & Instagram) and Google Ads campaigns end-to-end
• Drive high-quality leads at lower cost through continuous optimisation
• Analyse funnels from ad → landing page → lead → conversion and identify drop-offs
• Perform audience research, creative testing, and scaling strategies
• Optimise:
• CPL (Cost per Lead)
• Lead quality
• ROAS / conversion efficiency
• Work closely with:
• Sales & counselling team (to assess lead quality)
• Creative team (for ad copies, creatives, hooks)
• Tech/landing page team (for conversion optimisation)
• Run A/B tests on:
• Creatives
• Ad copies
• Audiences
• Landing pages
• Track and report performance using Meta Ads Manager, Google Ads, GA, and tracking tools
• Actively reduce ad waste and scale winning campaigns

**Work remotely / Work From Home with BigStep Technologies throughout your tenure**

Desired candidates must have 7+ years of total experience in backend development with good expertise in MEAN Stack (MongoDB, ExpressJS, AngularJS, Node.js) and JavaScript, along with strong development and coding skills, good analytical and problem-solving skills.

Roles and Responsibilities :

What You'll Do

• Create the system architecture for any product from scratch as well as drive it for more than one development teams
• Design and deliver solutions that enable fast and efficient deployment of quality code to production
• Document the architectural blueprint and end to end design through flowcharts and diagrams.
• Set coding standards for development teams and ensure all released code is following standards
• Oversee the code review process, performing reviews when necessary
• Establish strong communication channels and relationships with the development teams, supporting them throughout the release cycle
• Continuously evaluate the existing software to identify areas of improvement and ensure architectural integrity as additional features are added.
• Lead DevOps and implement tooling and process improvements when you identify gaps
• Work with various stakeholders and identify the scope of the work, provide high level estimations, create a timeline and come up with the approach and design for the same.
• Evaluate and recommend tools, technologies and processes to ensure the highest quality product platform.
• Coach and mentor the development teams to improve the overall expertise and skills of the team.
• Take care of the development of critical components and POCs for new technologies to be used.
• Deliver high quality deliverables individually/as a team adhering to industry best practices.
• Troubleshoot any errors or issues that arise in the application/infrastructure components quickly and efficiently.

What You Bring

• 7+ years in software development or product engineering
• Proficient in MEAN Stack
• Good experience in backend development with Node.js
• Expertise in developing RESTful APIs
• Have created multi-transactional and highly redundant systems from ideation to production
• Customer-centric mindset
• Expertise in Agile SCRUM best practices
• Expertise in implementing front-end of applications using HTML5, Angular.js
• Proficient in MVC, OOPS concepts, Web Development Concepts, HTML, JSON, REST API development
• Strong coding skills, good analytical and problem-solving skills
• Ability to break down complex technical concepts into something digestible by non-technical stakeholders

C++ Developer 

Permanent, Full time 

Summary: 

Our firm, SynOption is into trading technology, headquartered in Singapore and development office in Noida as of now. We are involved in building an FX and derivative trading system, spanning reference data, pricing, order execution, post-trade systems, and market analytics. In 2021, we would be opening offices in the UK and US and branch in Mumbai, India 

What we expect: Very good C++ Developer who have experience in design, development, debugging of multi-threaded large scale application with good understanding in data structures on Linux packaging, functional testing and deployment automation very good with problem solving 
 

1. Key responsibilities : 

1. Understand fundamental design principles and best practices for developing backend servers and web applications 

1. Gather requirements, scope functionality, estimate and translate those requirements into solutions 

1. Implement and integrate software features as per requirements 

1. Deliver across the entire app life cycle 

1. Work in a product creation project and/or technology project with implementation or integration responsibilities 

1. Improve an existing code base, if required, and ability to read source code to understand data flow and origin 

1. Design effective data storage for the task at hand and know how to optimize query performance along the way 

1. Follow an agile methodology of development and delivery 

1. Strictly adhere to coding standards and internal practices; must be able to conduct review code 

1. Mentor and possibly lead junior developers 

1. Contribute towards innovation 

1. Performance optimization of apps 

1. Explain technologies and solutions to technical and non-technical stakeholders 

1. Diagnose bugs and other issues in products 

1. Continuously discover, evaluate, and implement new technologies to maximize development efficiency 
    

1. Must have / Good to have: 

1. 6+ years experience with C++ development 

1. Design and implementation of high-availability, and performant applications on Unix environment 

1. Advanced knowledge of C/C++, Object Oriented Design, STL 

1. Good with multithreading and data structures 

1. Develop back-end components to improve responsiveness and overall performance 

1. Familiarity with database design, integration with applications and python packaging. 

1. Familiarity with front-end technologies (like JavaScript and HTML5), REST API, security considerations 

1. Familiarity with functional testing and deployment automation frameworks 

1. Experience in development for 3-4 production ready application using C++ as programming language 

1. Experience in writing unit test cases including positive and negative test cases 

1. Experience of CI/CD pipeline code deployment (Git, SVN, Jenkins or Teamcity) 

1. Experience with Agile and DevOps methodology 

1. Very good problem-solving skills 

1. Experience with Web technologies is a plus 
    

Crownstack is a premium organisation that specializes in providing innovative digital technology solutions to various enterprises including startups, small and medium-sized businesses and Fortune 500 companies across the globe. Our services include, but are not limited to, UI design, mobile app and web development, Cloud computing, data analytics, and Dev Ops. We take pride in our ingenious, meticulous, and skilled workforce who aim to deliver sustainable and cutting-edge business and technology solutions to all our clients. ★ 100+ Successful Apps Delivered | ★ Enterprise and Startup Clients | ★ Scalable Products | ★ MEAN Stack | ★ Python, pHp, NodeJs | ★ Agile Development | ★ Best UI/UX Award

Crownstack is looking for ReactJs Developers to join our team and deliver a streamlined user experience. We want a team member who strives to develop a first-class codebase using ReactJs best practices. As a React Developer, you will implement a complete user interface across our mobile and desktop web interfaces.

Job Location: Gurgaon/Noida

Experience: 2+ years  

Roles and Responsibilities

• Develop user interfaces with the latest frontend technologies
• Research, analyze, and develop product features of increasingly complex nature
• Code tested and documented JavaScript, HTML, PUG and CSS
• Make design and technical decisions for ReactJs projects.
• Develop application code and unit testing in the ReactJs with REST APIs
• Ensure high performance of all systems developed

Skills and Qualifications

• 2+ years experience with ReactJs
• Strong expertise with HTML, CSS, and writing cross-browser compatible code.
• Experienced in Typescript is a plus
• Familiarity with testing frameworks (Ex. Enzyme)
• Experience in building highly reusable and decoupled components
• Experience in State management Libraries like Redux, mobx
• Critical thinking and problem-solving skills
• Good time-management skills
• Great interpersonal and communication skills