Desktop Support Engineer

What you’ll do

• Take full ownership of features from problem → design → code → deploy → iterate
• Build modular, scalable APIs and frontend components using the MERN stack
• Use AI tools to write, debug, optimize code, and unblock yourself fast
• Integrate 3rd-party APIs, services, and AI capabilities where relevant
• Collaborate async with product, design, and other engineers
• Optimize performance, scalability, and dev workflows
• Own dev hygiene—documentation, tests, Git practices, CI/CD pipelines

Must-Haves:

• Bachelor’s degree in Computer Science, Engineering, or a related technical field
• 4–5 years of full-stack experience in production-grade MERN apps
• You’ve shipped products end-to-end, not just maintained features
• Strong in JavaScript/TypeScript, both on frontend and backend
• Solid foundation in system design, API design, and debugging
• Comfortable using AI-native tools to code faster and better
• GitHub is your second home. You write clean commits and structured PRs
• Cloud/infra experience (Vercel, AWS, Docker/Kubernetes)

Nice-to-Have:

• Experience in HR or Ed Tech, Experience in assessment platforms
• Experience with SSR (Next.js), GraphQL, WebSockets, or Firebase
• Familiarity with AI API integration (OpenAI, Pinecone, LangChain, etc.)
• Open-source contributions, side projects, or an active GitHub

Roles and Responsibilities

- Calling people who have filled the signup or contact form

- Finding leads online/offline who match the criteria of the target customer

- Make cold calls to the leads generated

- Handle both outbound/inbound calls

- Update systems, CRMs, Excels, Google Sheets

- Give platform demo to interested customers

- Write articles/knowledge base for tutorials on how to use the product

- Support customers for any queries about the product

Desired Candidate Profile

- Should have great convincing skills

- Should have strong negotiating skills

- Should be able to pitch the client understand the customer instead of repeating a fixed sales pitch

- Should have always achieved targets or beyond

- Should be able to Tech Savvy

- Go-getter attitude, self-starter, instead of manager or management having to follow up to get work done or to remind about targets

- Well organized with handling data, sales funnel and reaching out to the customers on time

- Soft-spoken and delight for customers to speak to

- Must have email writing skills to follow up or share information

- Can be on phone for a long time and familiar with using dialer systems

Experience:

The candidate should have about 1+ years of experience with design and development in Java/Scala. Experience in algorithm, data-structure, database is mandatory.

Required Skills:

1. Java or Scala
2. Extensive experience in developing web applications. Should possess good Oops knowledge and be aware of enterprise application design patterns.
3. Should have the ability to analyze, design, develop and test complexity of spark job.
4. Basic working knowledge of Unix/Linux.

Good To have: -

1. Python
2. Distributed Computing

You will be responsible for overseeing full-stack development as well as the R&D around creating various, unique, and bespoke solutions.

You should be able to quickly understand and support initiatives that will contribute to the goals and success of operations. You would also be working with various departments to coordinate and develop digital solutions for bespoke in-house software.

RESPONSIBILITIES

• Work with development teams and product manager to implement software solutions.

• Developing front end and back end website Architecture.

• Build user interactions on web pages.

• Develop and manage databases for functionalities.

• Designing and developing effective APIs.

• Test Software to ensure the responsiveness and efficiency of applications.

• Meeting both technical and consumer/client needs.

• Write technical documentation.

• Troubleshoot, debug, and review the code.

Description :

- We are looking for a qualified React Native developer to join our Engineering team.

- You will be working with our engineers to develop and maintain high quality mobile applications for both platforms as Android and iOS.

- Ultimately, you should be able to design and build the next generation of our mobile applications.

Job Responsibilities and Required Skills :

• Build pixel-perfect, buttery smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• implement mission-critical software fixes—React Native moves fast and often breaks things.
• Maintain code and write automated tests to ensure the product is of the highest quality.
•  Experience with React Js, React Native, JavaScript including DOM Manipulation and tha JavaScript object model.
• Thorough understanding of React Native and its core Principles.
• Hands on experience on React Native Framework at least 3 years.
• Familiarity with code versioning tools (Such as Gitl)
• Familiarity with RESTful APIs
• Familiarity with modern front-end build pipelines and tools.
• Experience with common front-end development tools such as Babel, Web pack, NPM etc.
• Experience with Native Mobile app deployment on App store and google play store.
• Knowledge of native Android and iOS is required 
• Knowledge of TV App Development is a plus

Responsibilities

• Be responsible for our native Android and iOS mobile apps.
• Be flexible and knowledgeable so that you can switch between the two platforms as and when needed.
• Collaborate with Product Managers, UI designers, and other technical development resources
• Turn design ideas into features implementation that scale to millions of users by working closely with other mobile and backend engineers
• Develop unit and integration tests to ensure code quality and test coverage
• Ability to work independently solving technical problems
• Add positive energy in every meeting, and make your coworkers feel included in every interaction.

Requirements

• B.S. degree in Computer Science or related degree from an accredited college or university
• You have at least 5 years of experience in developing native mobile applications with Java and/or Kotlin (for Android) and Objective-C and/or Swift (iOS) while working within a team environment.
• Strong knowledge of Android SDK as well as iOS SDK – app lifecycle, UI using XML layouts (Android) and constraints and dynamic sizing (iOS) as well as data management and caching
• Knowledge of build systems in Android using Gradle. Knowledge of cocoapods and other tools for iOS build systems
• Knowledge of change management systems such as Git
• Knowledge of Reactive programming
• You’re familiar with mobile product and design lifecycle, and collaborating closely with designers and product managers
• You have experience building and shipping mobile apps to a large user base.
• You write high quality code with unit and automated tests.
• You’re comfortable with identifying and fixing performance bottlenecks.
• Experience integrating backend REST API’s.
• Experience in Agile/SCRUM and Unit Testing, Continuous Integration, Test-Driven Development
• Strong understanding of object oriented design principles

Nice to Haves

• Knowledge scripting tools and build tools.

About Quotient

Quotient (NYSE: QUOT) is the leading digital media and promotions technology company that creates cohesive omnichannel brand-building and sales-driving opportunities to deliver valuable outcomes for advertisers, retailers and consumers. The Quotient platform is powered by exclusive consumer spending data, location intelligence and purchase intent data to reach millions of shoppers daily and deliver measurable, incremental sales.  Quotient partners with leading advertisers and retailers, including Clorox, Procter & Gamble, General Mills, Unilever, Albertsons Companies, CVS, Dollar General and Peapod Digital Labs, a company of Ahold Delhaize USA. Quotient is headquartered in Mountain View, California, and has offices across the US as well as in Bangalore, Paris, London and Tel Aviv. For more information visit http://www.quotient.com" target="_blank">www.quotient.com

Quotient is an equal opportunity employer. We celebrate diversity, and do not unlawfully discriminate on the basis of race, color, national origin, ancestry, creed, sex, gender, sexual orientation, gender identity or expression, age (40 and over), religion, political affiliation, citizenship, disability, marital or registered domestic partner status, veteran status, legally protected medical conditions, or any protected category prohibited by local, state or federal laws