
Desktop Support Engineer
Job Location - Kharadi, Pune
(Work from Office Only)
We are looking to hire a skilled desktop support engineer to assist our clients with computer
hardware and software issues. You will be required to work on-site and software upgrades,
systems integrations, and basic IT-related issues.
To ensure success as a desktop support engineer, you should have extensive knowledge of
home and office systems, good problem-solving skills, and high-level interpersonal skills. A
top-class desktop support engineer provides fast and effective support for clients
experiencing basic hardware and software issues.
Desktop Support Engineer Responsibilities:
• Responding to client support requests.
• Contacting clients to find out the nature of the problem.
• Troubleshooting hardware and software issues.
• Installing and maintaining hardware and computer peripherals.
• Installing and upgrading operating systems and computer software.
• Troubleshooting networking and connection issues.
• Advising on software or hardware upgrades.
• Configure and maintain routers, switches, firewalls, and other network devices
• Implement network solutions to support business needs and growth.
• Stay up-to-date with the latest trends and best practices in network and cloud technologies.
• Monitor network and cloud performance and identify and resolve issues promptly..
• Document network and cloud configurations, processes, and procedures.
Desktop Support Engineer Requirements:
• Bachelor’s degree in computer science or information technology.
• Proven work experience as a desktop support engineer or support technician.
• Advanced knowledge of computer hardware systems, chipsets, memory modules, and
peripherals.
• Knowledge of popular operating systems, software applications, and remote connection
systems.
• Working technical knowledge of current network hardware, protocols, and Internet standards.
• Able to effectively prioritize tasks in a high-pressure environment.
• Ability to present ideas in user-friendly language.
• Ability to solve complex hardware and software issues.
GemsCap Global Analyst Pvt. Ltd.
14th Floor B Wing ITPP- International Tech Park, Kharadi, Pune - 411014, INDIA.
• Ability to travel and work after hours when necessary.
• Excellent interpersonal skills, problem solving skills & good analytical skills.
• Good written and verbal communication skills.

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What you’ll do
- Take full ownership of features from problem → design → code → deploy → iterate
- Build modular, scalable APIs and frontend components using the MERN stack
- Use AI tools to write, debug, optimize code, and unblock yourself fast
- Integrate 3rd-party APIs, services, and AI capabilities where relevant
- Collaborate async with product, design, and other engineers
- Optimize performance, scalability, and dev workflows
- Own dev hygiene—documentation, tests, Git practices, CI/CD pipelines
Must-Haves:
- Bachelor’s degree in Computer Science, Engineering, or a related technical field
- 4–5 years of full-stack experience in production-grade MERN apps
- You’ve shipped products end-to-end, not just maintained features
- Strong in JavaScript/TypeScript, both on frontend and backend
- Solid foundation in system design, API design, and debugging
- Comfortable using AI-native tools to code faster and better
- GitHub is your second home. You write clean commits and structured PRs
- Cloud/infra experience (Vercel, AWS, Docker/Kubernetes)
Nice-to-Have:
- Experience in HR or Ed Tech, Experience in assessment platforms
- Experience with SSR (Next.js), GraphQL, WebSockets, or Firebase
- Familiarity with AI API integration (OpenAI, Pinecone, LangChain, etc.)
- Open-source contributions, side projects, or an active GitHub
Roles and Responsibilities
- Calling people who have filled the signup or contact form
- Finding leads online/offline who match the criteria of the target customer
- Make cold calls to the leads generated
- Handle both outbound/inbound calls
- Update systems, CRMs, Excels, Google Sheets
- Give platform demo to interested customers
- Write articles/knowledge base for tutorials on how to use the product
- Support customers for any queries about the product
Desired Candidate Profile
- Should have great convincing skills
- Should have strong negotiating skills
- Should be able to pitch the client understand the customer instead of repeating a fixed sales pitch
- Should have always achieved targets or beyond
- Should be able to Tech Savvy
- Go-getter attitude, self-starter, instead of manager or management having to follow up to get work done or to remind about targets
- Well organized with handling data, sales funnel and reaching out to the customers on time
- Soft-spoken and delight for customers to speak to
- Must have email writing skills to follow up or share information
- Can be on phone for a long time and familiar with using dialer systems

Experience:
The candidate should have about 1+ years of experience with design and development in Java/Scala. Experience in algorithm, data-structure, database is mandatory.
Required Skills:
- Java or Scala
- Extensive experience in developing web applications. Should possess good Oops knowledge and be aware of enterprise application design patterns.
- Should have the ability to analyze, design, develop and test complexity of spark job.
- Basic working knowledge of Unix/Linux.
Good To have: -
- Python
- Distributed Computing


Key Skills :
MongoDB, Django, Flask, Flask, Nosql, Javascript, Python, Git
Experience Required : 3 - 6 Yrs
You will be responsible for overseeing full-stack development as well as the R&D around creating various, unique, and bespoke solutions.
You should be able to quickly understand and support initiatives that will contribute to the goals and success of operations. You would also be working with various departments to coordinate and develop digital solutions for bespoke in-house software.
RESPONSIBILITIES
- Work with development teams and product manager to implement software solutions.
- Developing front end and back end website Architecture.
- Build user interactions on web pages.
- Develop and manage databases for functionalities.
- Designing and developing effective APIs.
- Test Software to ensure the responsiveness and efficiency of applications.
- Meeting both technical and consumer/client needs.
- Write technical documentation.
- Troubleshoot, debug, and review the code.



Description :
- We are looking for a qualified React Native developer to join our Engineering team.
- You will be working with our engineers to develop and maintain high quality mobile applications for both platforms as Android and iOS.
- Ultimately, you should be able to design and build the next generation of our mobile applications.
Job Responsibilities and Required Skills :
- Build pixel-perfect, buttery smooth UIs across both mobile platforms.
- Leverage native APIs for deep integrations with both platforms.
- Diagnose and fix bugs and performance bottlenecks for performance that feels native.
- implement mission-critical software fixes—React Native moves fast and often breaks things.
- Maintain code and write automated tests to ensure the product is of the highest quality.
- Experience with React Js, React Native, JavaScript including DOM Manipulation and tha JavaScript object model.
- Thorough understanding of React Native and its core Principles.
- Hands on experience on React Native Framework at least 3 years.
- Familiarity with code versioning tools (Such as Gitl)
- Familiarity with RESTful APIs
- Familiarity with modern front-end build pipelines and tools.
- Experience with common front-end development tools such as Babel, Web pack, NPM etc.
- Experience with Native Mobile app deployment on App store and google play store.
- Knowledge of native Android and iOS is required
- Knowledge of TV App Development is a plus

Responsibilities
- Be responsible for our native Android and iOS mobile apps.
- Be flexible and knowledgeable so that you can switch between the two platforms as and when needed.
- Collaborate with Product Managers, UI designers, and other technical development resources
- Turn design ideas into features implementation that scale to millions of users by working closely with other mobile and backend engineers
- Develop unit and integration tests to ensure code quality and test coverage
- Ability to work independently solving technical problems
- Add positive energy in every meeting, and make your coworkers feel included in every interaction.
Requirements
- B.S. degree in Computer Science or related degree from an accredited college or university
- You have at least 5 years of experience in developing native mobile applications with Java and/or Kotlin (for Android) and Objective-C and/or Swift (iOS) while working within a team environment.
- Strong knowledge of Android SDK as well as iOS SDK – app lifecycle, UI using XML layouts (Android) and constraints and dynamic sizing (iOS) as well as data management and caching
- Knowledge of build systems in Android using Gradle. Knowledge of cocoapods and other tools for iOS build systems
- Knowledge of change management systems such as Git
- Knowledge of Reactive programming
- You’re familiar with mobile product and design lifecycle, and collaborating closely with designers and product managers
- You have experience building and shipping mobile apps to a large user base.
- You write high quality code with unit and automated tests.
- You’re comfortable with identifying and fixing performance bottlenecks.
- Experience integrating backend REST API’s.
- Experience in Agile/SCRUM and Unit Testing, Continuous Integration, Test-Driven Development
- Strong understanding of object oriented design principles
Nice to Haves
- Knowledge scripting tools and build tools.
About Quotient
Quotient (NYSE: QUOT) is the leading digital media and promotions technology company that creates cohesive omnichannel brand-building and sales-driving opportunities to deliver valuable outcomes for advertisers, retailers and consumers. The Quotient platform is powered by exclusive consumer spending data, location intelligence and purchase intent data to reach millions of shoppers daily and deliver measurable, incremental sales. Quotient partners with leading advertisers and retailers, including Clorox, Procter & Gamble, General Mills, Unilever, Albertsons Companies, CVS, Dollar General and Peapod Digital Labs, a company of Ahold Delhaize USA. Quotient is headquartered in Mountain View, California, and has offices across the US as well as in Bangalore, Paris, London and Tel Aviv. For more information visit http://www.quotient.com" target="_blank">www.quotient.com
Quotient is an equal opportunity employer. We celebrate diversity, and do not unlawfully discriminate on the basis of race, color, national origin, ancestry, creed, sex, gender, sexual orientation, gender identity or expression, age (40 and over), religion, political affiliation, citizenship, disability, marital or registered domestic partner status, veteran status, legally protected medical conditions, or any protected category prohibited by local, state or federal laws



We are looking for talented engineers who are passionate about using software
engineering to make kids love to learn and redefine learning@home. You will
have an opportunity to work in a highly motivated fast paced environment in a fastest
growing Ed-Tech company. You will be building platforms and services to be used across
various products. You will have the opportunity to create significant impact on our
systems, our business and most importantly on the life of millions of our students as we
take on challenges that will reshape education industry. You will operate at the
intersection of diverse disciplines - Backend, Frontend, Big Data, ML, Computer vision
and various open source tech. You will build solutions for Byju’s learning Apps as well as
few upcoming products with huge market potential and are high on innovation.
We are looking for smart people with excellent coding skills and can-do attitude.
Candidates should be eager to learn, flexible to pivot when needed, savvy enough to
thrive in a dynamic environment and should possess a growth mindset.
Roles & Responsibilities
● Writes high quality code & unit tests, builds, tests as per agreed timelines
● Participates in technical design and provides estimation
● Owns one or more small to medium features
● Becomes a go-to person in at least one area
● Communicates clearly and gets clarification upfront to minimize rework. Knows when
to ask for help to unblock.
● Consistently follows and promotes SDLC best practices: Coding standard, testing,
code reviews, code comments etc.
● Exhibit strong problem solving skills, helps other developers and demonstrates
teamwork
Ideal Candidate Profile
● Understands detailed requirements and demonstrates excellent problem solving skills
● Deep understanding of software engineering practices, Design Patterns, Data
Structures, Algorithms
● Excellent programming skills in ROR, Golang, NodeJS, Python
● Strong communication skills
● Strong sense of ownership, drive and ability to deliver results
● A Bachelors or Masters degree in engineering from a reputed institute (preferably
IITs, NITs, or other top engineering institutes)
● Experience in Golang, RoR, Unity, ML or Python will be an added advantage



