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Desktop Support Engineer
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Desktop Support Engineer

Ajay Mahajan's profile picture
Posted by Ajay Mahajan
1 - 3 yrs
₹2.1L - ₹2.5L / yr
Kharadi, Pune
Skills
Firewall
Active Directory
Routing & Switching
Microsoft Windows Server


Desktop Support Engineer


Job Location - Kharadi, Pune

(Work from Office Only)


We are looking to hire a skilled desktop support engineer to assist our clients with computer

hardware and software issues. You will be required to work on-site and software upgrades,

systems integrations, and basic IT-related issues.

To ensure success as a desktop support engineer, you should have extensive knowledge of

home and office systems, good problem-solving skills, and high-level interpersonal skills. A

top-class desktop support engineer provides fast and effective support for clients


experiencing basic hardware and software issues.


Desktop Support Engineer Responsibilities:


• Responding to client support requests.

• Contacting clients to find out the nature of the problem.

• Troubleshooting hardware and software issues.

• Installing and maintaining hardware and computer peripherals.

• Installing and upgrading operating systems and computer software.

• Troubleshooting networking and connection issues.

• Advising on software or hardware upgrades.

• Configure and maintain routers, switches, firewalls, and other network devices

• Implement network solutions to support business needs and growth.

• Stay up-to-date with the latest trends and best practices in network and cloud technologies.

• Monitor network and cloud performance and identify and resolve issues promptly..

• Document network and cloud configurations, processes, and procedures.

Desktop Support Engineer Requirements:

• Bachelor’s degree in computer science or information technology.

• Proven work experience as a desktop support engineer or support technician.

• Advanced knowledge of computer hardware systems, chipsets, memory modules, and

peripherals.

• Knowledge of popular operating systems, software applications, and remote connection

systems.

• Working technical knowledge of current network hardware, protocols, and Internet standards.

• Able to effectively prioritize tasks in a high-pressure environment.

• Ability to present ideas in user-friendly language.

• Ability to solve complex hardware and software issues.


GemsCap Global Analyst Pvt. Ltd.

14th Floor B Wing ITPP- International Tech Park, Kharadi, Pune - 411014, INDIA.



• Ability to travel and work after hours when necessary.

• Excellent interpersonal skills, problem solving skills & good analytical skills.

• Good written and verbal communication skills.

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Gemscap Global Analyst PVT LTD

Founded :
2016
Type :
Services
Size :
100-1000
Stage :
Profitable

About

N/A

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