Sail Point Developer

Job Description:

The Technical support analyst is responsible for troubleshooting & fixing the application & technical issues for our Clients with an exp. of around 0 - 2 yrs experience. 

Technical Support analyst must be able to assure complete Client satisfaction through all stages of the operations process. Must be able to establish and maintain strong relationships throughout the business process.

Key Responsibilities:

• Proactively connected with Clients.

• Resolving Technical issues in a timely manner.

• Training and educating Clients on our Products & Solutions.

• Assisting Software Engineers on issues.

• Providing feedback on product development in a timely manner. 

• Auditing error Plans to reduce rework with the aim of providing Scalable Products.

Skills and Specifications:

• Excellent Communication & Analytical Skills.

• Willing to work on US shift (Voice Process)

• Interpersonal Skills with a great attitude.

• Good Knowledge if Enterprise Applications, Systems & Technologies.

• Self-motivated; demonstrating the ability to achieve the Client satisfaction with minimal supervision

• Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding Client base.

• Organized, flexible and multitasking. 

• • Persistent with a team attitude.

About us:

Astra is a cyber security SaaS company that makes otherwise chaotic pentests a breeze with its one of a kind Pentest Platform. Astra's continuous vulnerability scanner emulates hacker behaviour to scan applications for 8300+ security tests. CTOs & CISOs love Astra because it helps them fix vulnerabilities in record time and move from DevOps to DevSecOps with Astra's CI/CD integrations.

Astra is loved by 650+ companies across the globe. In 2023 Astra uncovered 2 million+ vulnerabilities for its customers, saving customers $69M+ in potential losses due to security vulnerabilities. 

We've been awarded by the President of France Mr. François Hollande at the La French Tech program and Prime Minister of India Shri Narendra Modi at the Global Conference on Cyber Security. Loom, MamaEarth, Muthoot Finance, Canara Robeco, ScripBox etc. are a few of Astra’s customers.

Role Overview:

As an SDE I Front-End Engineer at our company, you will play a crucial role in the development of the dashboard for our SaaS security platform.

Your primary focus will be on utilising Next.js, React, TypeScript, shadcn/ui (built on Radix UI), Tailwind CSS & TanStack Query to create an intuitive and efficient dashboard that meets the evolving needs of our users.  You will have the opportunity to work alongside talented individuals, collaborating to deliver innovative solutions and pushing the boundaries of what's possible in web development. The role requires deep collaboration with the leadership, product, design, back-end and QA teams.

Join our team and contribute to the development of a cutting-edge SaaS security platform, where high-quality engineering and continuous learning are at the core of everything we do.

Key Responsibilities:

• Collaborate with product managers, product designers, and backend engineers to understand project requirements and translate them into code.
• You will research, design and code. What you create is also what you own.
• Develop consistent and user-friendly web interfaces based on Figma designs, using Next.js, React and shadcn/ui
• Utilize TypeScript for type safety and enhanced development workflows, ensuring code quality and reliability.
• Implement designs using shadcn/ui design kit (built on Radix UI) for consistent and modern UI components + utilize Tailwind CSS to style components and ensure a cohesive visual experience across the dashboard.
• Integrate Tanstack Query & Jotai for efficient data fetching and state management.
• Optimize web performance and ensure compatibility across different browsers and devices.
• Write clean, modular, and maintainable code while adhering to best practices, security and coding standards.
• Participate in code reviews, providing constructive feedback and ensuring code quality.
• Troubleshoot and debug issues pre/post production, ensuring timely resolution to minimize impact on users. Identify and correct bottlenecks and fix bugs.
• Ensuring timely delivery of the features/products
• Stay updated on emerging technologies and industry trends, incorporating them into the development process when appropriate.

Requirements

• 3+ year of work experience with Next.js (preferred) or React
• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent work experience).
• Strong proficiency in Next.js and React, with demonstrable experience building web applications.
• Experience working with design systems and UI libraries, preferably shadcn/ui (built on Radix UI).
• Proficiency in CSS, particularly with Tailwind CSS, for styling and layout.
• Familiarity with state management libraries such as Tanstack Query(React Query)/Jotai.
• Familiarity with version control systems such as Git.
• Understanding of basic UX principles and what makes a great user experience
• Solid understanding of web development concepts such as HTML, JavaScript, and responsive design principles.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills, with the ability to work effectively in a remote team environment.
• Eagerness to learn and adapt to new technologies and methodologies.

Benefits

• Embrace the cosy remote work lifestyle.
• Feel the startup adrenaline pumping through your veins.
• Revel in our open, growth-centric ambiance; it's like a digital playground.
• Dive deep into the captivating world of cybersecurity.
• And yes, get ready for some unforgettable workcations—think Chikmagalur & Jim Corbett. 

1. Development of new web applications.
2. Maintenance of existing web applications.
3. Writing server-side web application logic in Ruby.
4. Create back-end components.
5. Connect the application with the other web services.
6. Extending and maintaining JSON and Liquid-based APIs.

Good knowledge and experience of working with backend systems; 

designing server-side architecture, including production maintenance experience are must-haves.

At least 1-2 years of experience in any programming languages like Java, Ruby, PHP, Python and Node.js(Node.js preferred).

Understanding of micro-services oriented architecture.

Experience with Databases design (SQL, NoSQL) and analytics

Experience in driving and delivering complex features/software modules from technical design to launch.

Expertise with unit testing & Test Driven Development (TDD)

Who we look for

• Strong technical expertise and building ability 
• Ability to envisage how your technical knowledge could be applied outside of academia - with a focus on impact/disruption
• Ability to explain and articulate complex ideas, simply
• Ability to digest difficult questions/information