Technical Support L2 - Windows Server

#Immediatehiring  for  #Systemadministrator  L2
Location -  #Mohali
#5daysworking

Job Description
-  #ActiveDirectory  Domain,  #GroupPolicies ,  #Domaincontroller  migration and upgrades.
- File and Print sharing,  #NTFS  permissions.  #FileServer   #migrations .
-  #MicrosoftExchange  or  #Office365  messaging,  #Outlook  Configurations.
- Knowledge of Data  #Backups , Backup Strategies, Experience on  #backuptools  will be an additional advantage.
- Basic knowledge of  #Routers ,  #Firewalls , NAT,  #VPN  configuration  #Sonicwalll  preferable.
- Knowledge and working experience on  #TicketingSystems  &  #RemoteAdministration  tools.
- Good  #DesktopTroubleshooting  experience.
-  #AntiVirus  installations and  #Troubleshooting .
- Knowledge of  #DHCP  ,  #DNS  Management.
- Ticketing tool and  #RMM  tool  #Labtech ,  #Kaseya ,  #Autotask  (Experience preferred).

We are looking for a Technical Activation Consultant for one of the leading IT product-based companies in Delhi.

Role - Technical Activation Consultant
Experience - 4 to 8 years
Location - Gurgaon, Delhi
Qualifications - B.E / B.Tech / BCA / BSc-IT

About our client :

Our client is an integrated workforce management software platform offering intelligent automation for daily work orders management, Housekeeping activities, facility maintenance, scheduling & labour management, and time & attendance purpose built for the hospitality market and other dynamic scheduling environment.

We support hotels, restaurants, casinos, and more with our innovative web-based and mobile software suite. Some of the chains they work with include Hilton, Rosewood, Shangri La, Accor, IHG, Hoxton, Corinthia, Oetker Collection etc. They are a small but growing team, and you'll have opportunities to express yourself and make meaningful contributions to our products and the company.

Tekion is developing the next generation enterprise software on the cloud that inherently uses the power of Big Data, Machine Learning and IoT to enable businesses. We're creating integrated, elegant, and intuitive solutions built with cutting edge technology - technology that empowers automotive retail to deliver uncompromised and unparalleled customer experiences, and drive their business forward. Tekion is looking for talented individuals who want to be part of building business applications on the cloud platform.

Basic Qualification:
• Bachelor’s in computer science or relevant technical fields.

Required Skills:
• Understanding the steps in each migration and run it on demand. • Should be able to validate migrations from the platform UI plus the databases (basic understanding of database queries is a plus). • Should be able to write scripts to validate some data during migrations as and when required. • Coordinating with Dev and QA team. Dev team to get the fixes when something they cannot solve and QA to get the overall certification. • Work effectively, they will have to understand the application well. • Programming skills in any one language is must.

Should be ready for rotational night shifts.

Job Location: Bangalore

Role - Exchange Online
Experience - 2-7yr

Location -Bangalore,Pune,Hyderabad

NP - immediate joiner to 30 days

We are looking for a System Administrator to maintain, upgrade and manage our software, hardware and networks.

Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users.

Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.

• Install and configure software and hardware
• Administer Microsoft 365 Enterprise Mobility and Security suite + Intune
• Set up accounts and workstations
• Monitor performance and maintain systems according to requirements
• Troubleshoot issues and outages
• Ensure security through access controls
• Upgrade systems with new releases and models

• Functional & operational understanding of Microsoft Active Directory, Office 365 and Microsoft Intune or Microsoft Enterprise Mobility and Security
• Functional knowledge of Active Directory security groups
• Experience with configuring Microsoft 365 security policies
• Ability to troubleshoot issues related to Windows 10 operating systems
• Basic hardware troubleshooting skills

• Eager to learn and apply new technologies and tools to get the job done
• Strong analytical and organizational skills
• Good communications skills to be able to communicate with people to understand and comprehend underlying issues

• Microsoft Certifications: MCSA/MCSE/MS-101 Enterprise Mobility and Security
• Network configuration and management
• Fortinet firewall configuration

We are hiring for Permanent Opportunity for for L3 Product Support Engineers

Skills :-
- Operating systems - Windows Server/Windows Client.
- Hands on experience in troubleshooting Windows OS and application related issues.
- Infrastructure technologies - AD (Active Directory), DNS, DHCP, IIS
- Good working knowledge of MS Office suite
-Strong foundation of Networking Principles.
- Web servers like Apache/Tomcat

Job Description : As a L3 Product Support, you will need to :
- Should have a minimum of 4+ years of L2 / L3 level Support experience.
- Should be able to interface with the customer's IT teams.
- Should have very good communication skills.
- The candidate should have a good understanding and working knowledge of Active Directory, Databases like Oracle/MSSQL, LDAP, J2EE web servers like Apache/Tomcat, SSL connectivity.
- Flexible and open to traveling as he/she may need to frequently travel to customer locations.

The Customer Support Associate works within a team of technical support professionals aimed at delivering technical solutions for Commvault's customer base. This customer base has a wide range of technical ability and this role has no ceiling, you will own an issue from initial pick-up all the way to working with the development team on identifying a possible solution.  This position is part of our Media Management group in our Customer Support Center. This is an excellent opportunity for innovative and collaborative technologists to join a global team that has led the industry in satisfaction seven years in a row. We offer innovative training, interesting colleagues, and the opportunity to grow with us. Our Media Management Group is focused around but not limited to backups of storage technologies within the Commvault suite, this includes SAN, NAS, Netapp, storage appliances. We are a source of expertise for not just our customer base but also our partners and consultants on site.Why Commvault?You get the - Freedom to make an impact, together- . We thrive upon collaboration by designing our offices and cafes to spark conversation about work and fun. Although we hail from all walks of life and speak dozens of languages, we- re passionate about equality and integrity. We go beyond- each and every day.Position Responsibilities include :- Troubleshoot and resolve complex support problems- Troubleshoot customer issues using remote desktop software- Successfully interact through phone and email with customers as you solve their problems- Dedication to the success and satisfaction of our customers- Recreation of problems in house- Root Cause Analysis and / or provision of examples of software bug- Working independently and as a team to come up with the best solutions to a customer problem. - Providing best-in-class phone based support for a variety of complex, time critical issues.- Using and sharing your knowledge of a wide range of technologies- Working remotely on enterprise level customers and dark sites- Having the opportunity to build labs and simulators- Ability to be involved in product BETA testing- Contributing to our Solutions Engine and online forumsPosition Requirements include :- At least 5+ years of technical/customer support experience- Thorough knowledge of administration and trouble shooting in storage technologies (think troubleshooting via the event logs, acquiring crash and application dumps, analysing network packets, windows firewall, VSS). - Strong understanding of SAN & NAS. - Networking and troubleshooting connectivity, name resolution and performance based issues with OS and/or hardware. Microsoft clustering technologies and and TCP/IP and DNS- Understanding backup theory and design. Backup and data management fundamentals- Previous experience with backup software such as Veritas, Symantec, Backup Exec, ShadowProtect, NetBackup, NetWorker, Avamar, VEEAM, or TSM is a plus- Linux Skills - desirable- Previous experience troubleshooting enterprise environments- Strong customer relations skills.- Strong multi-tasking and prioritization skills. -Strong written and verbal communication skills.- Excellent team player.

We’re looking for Tech Support Engineer for IT Dept. Job Description :- • Install, upgrade, support and troubleshoot for Laptop ,computer hardware, voice equipment and any other authorized peripheral equipment. • Troubleshooting day to day system and network problems and diagnosing and solving hardware or software Issue • Working technical knowledge of TCP/IP protocols, operating systems and Cisco Routers, switches and Sonic firewall experience. • Management of AD user accounts and access controls • Responsible for the implementation, support, administration and management of Thin clients and servers • Backup & Restoration of data as per the request from users • Asset Management • Ready to working in routing shift. Requirements • BE in Electronic / Computer’s or equivalent experience. • MCSE & CCNA certification preferred. • 2-3 years directly related work experience in a technical support position • Experience supporting Windows 7 , Microsoft Office latest version, Outlook in and Exchange Environment, Internet Explorer, system hardware issues, desktops, laptops, printers, and Antivirus both in person and remotely. • Knowledge of multiple desktop programs, configuration and debugging techniques. • Good understanding of VoIP technologies will be preferred • Strong problem solving skills, work ethic, detail oriented as well as excellent oral and written communication skills.. • Experience with TCP/IP and general networking issues.