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An international MNC specialized into Hardware & Networking logo
Technical Support L2 - Windows Server
An international MNC specialized into Hardware & Networking
Technical Support L2 - Windows Server
An international MNC specialized into Hardware & Networking's logo

Technical Support L2 - Windows Server

at An international MNC specialized into Hardware & Networking

3 - 10 yrs
₹3L - ₹8L / yr
Mumbai, Navi Mumbai, Pune
Skills
Microsoft Windows Server
Powershell
Active Directory
Scripting
desktop support

Hello,

 

Greetings for the day !!!

 

We are hiring "Technical Support L2 - Windows Server" for one of the international MNC specialized into Hardware & Networking based @ Mumbai/Pune !!!

 

Position: Technical Support L2 - Windows Server

 

Good To Have Skills
VMware, Hyper V, Mac, Windows Powershell

Must Have Skills
windows server administration, Windows Desktop Administration, Microsoft Excel, Communication

Experience Level: 3+ Years

External Description
Eligibility:
- Should have 2+ years of experience in relevant customer facing technical experience  at another company
 
Overview:
The Product   Deployment Specialist role is responsible for interacting directly   with Company partners to install the Company RMM agents across their   customer base and clean up previous RMM agents, as necessary. The Product   Deployment Specialist is integral in ensuring our partners successfully   onboard the Company suite of software.

External Skills And Expertise
Skills & Knowledge Required:
· Detail-oriented with good communication and organizational skills
· Basic-mid level knowledge of Microsoft Excel for tracking and reporting needs
· Experience with Microsoft operating systems at the desktop and server level
· Software deployment experience utilizing Scripting, PowerShell, and Active Directory GPO deployment methods
· Experience with firewalls and software port requirements
· Experience in troubleshooting installation issues related to security restrictions
· Ability to work on multiple priorities and/or projects simultaneously
· Problem-solving abilities and ability to meet reasonable deadlines
· Strong team player, ability to build positive and collaborative relationships within the organization
· Ability to work within a team environment as well as work independently, while maintaining a high level of efficiency
· Ability to work under general supervision
· A certain degree of creativity and latitude is required

Duties & Responsibilities:
  • Document partner interaction, troubleshooting, and results in a clear and concise manner
  • Track the status of deployment for each partner site or location for easy communication with partners
  • Engages partners in the deployment of Company Automate & Command agents
  • Engages partners in the removal of pre-existing RMM agents where necessary
  • Independently provide and implement solutions based on partner and end-user needs
  • Analyze, test, and modify deployment methods based upon partners unique environmental requirements
  • Interact with partners and end-users to provide support via phone & ticketing system
  • Troubleshoots and develops technical solutions related to software deployment and installation errors
  • Creates workaround procedures when standard procedures have failed and ensure issues are resolved in a timely fashion
  • Relies on experience and judgment to plan and accomplish goals
  • Meet posted metrics for performance
  • Assist in the development, approval, training, and communication of new products/product changes and their associated customer, operational, system, & process impacts to the various internal organizations

 

Employment Mode: Permanent Opportunity

 

Work Mode: Work from office

 

Shift: 24*7 Rotational Shift

 

Location: 

Mumbai - Andheri

Pune - Hinjewadi Phase 2

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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Fullstack Developer
+1 more
About Us: SUN Mobility is a 50:50 joint venture between Virya Mobility 5.0 and SUN New Energy Systems, pioneers in areas of electric mobility and clean energy. The company is led by Chetan Maini, founder of Reva and Uday Khemka, Vice Chairman of SUN Group, two of India’s well-established leaders in the new energy economy. SUN Mobility aims to be the leading provider of universal energy infrastructure and services to accelerate mass electric vehicle usage. The organization plans to revolutionize the transportation sector by deploying a unique open-architecture ecosystem built around a smart network of quick interchange battery stations. These stations, predominantly powered by renewable energy, will refuel electric vehicles at cost lower than and speed faster than conventional petrol pumps. SUN Mobility will partner with multiple OEMs to integrate SUN Mobility’s proprietary smart battery solution into a range of innovative electric vehicles – cars, buses, rickshaws, scooters etc. The smart batteries will be modular, easily swappable, highly secure, IOT enabled and can be easily refuelled on a pay-as-you go basis. This energy infrastructure integrated with electric vehicles, smart batteries and clean energy will accelerate the transformation of mobility towards a sustainable, pollution-free future. We are committed to help India realize its vision of becoming a 100% e-vehicle nation by 2030. About the Role: We are looking for a self-motivated independent thinker who can contribute to our Engineering Team. Your duties will primarily involve writing code and modifying software fix errors , adapt it to a new hardware , improve performance and you will also be involved in directing system testing. You will be working with multiple departments on technical issues including software system design and maintenance. Core Responsibilities: *Develop and participate in program activities , monitoring and evaluating system performance and implement new programs and features *Analyzing information to recommend and plan the installation of new systems or modifications of an existing system *Design and developing software systems, predict and measure outcomes and design consequences. Skills and Expertise: *Programming Languages: C,C++, Node.js, Python, Information Modeling *Web Stack/UI: Node.js, React/Angular.js, REST API Design, Consumer UX Design *Platform Programming: Linux System/Network Programming (Sockets, Wireshark), Multi-Threading (pthreads), Distributed Systems *Platform Interfaces: TCP/IP, Bluetooth/BLE, CAN, GPIO, RS485, RFID, MQTT (Azure IoT Integration) *Open Source Stacks: KAFKA/Zookeeper, Elastic Search/Kibana, Logstash, Apache Spark, VAULT, Grafana, Cassandra *DevOps: GIT, Jenkins, Stateless Programming, A/B Testing *Machine Learning: Real-time Gaussian Anomaly Detection, Real-time K-Means *Past Project Experience: Systems Software Projects that involved Hardware as well – hence NO E- Commerce, Consumer Web Apps, Mobile App, BFSI UI/Web Stack resumes please unless they have had backend server development as well Qualification: *Bachelor's Degree in Computer Science, Information Technology or equivalent
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Shubham Vishwakarma

Full Stack Developer - Averlon
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