Technical Support L1 - AD & Exchange

We are looking for an experienced PHP Laravel developer with strong expertise in developing and maintaining education ERP web applications. The ideal candidate should have hands-on experience working on product-based applications or with a product-based company, with deep knowledge of ERP workflows, complex SQL queries, and handling large-scale student and institutional data.

This is a permanent work-from-home opportunity for professionals passionate about building scalable ERP products used by educational institutions. Key Responsibilities

• Design, develop, and maintain scalable education ERP web applications using PHP (Laravel).
• Develop and enhance ERP modules such as:
• Student Management
• Admissions
• Fee Management
• Examination
• HR & Payroll
• Inventory
• Learning Management System (LMS)
• Finance & Accounting
• Write optimized and efficient MySQL queries for large datasets and complex reporting.
• Handle bulk data processing, data imports/exports, report generation, and database optimization.
• Develop secure and scalable REST APIs for internal and third-party integrations.

Optimize application performance for high-volume transactions and concurrent users. Mandatory Experience

Candidates must have hands-on experience in one or more of the following:

• Developing Education ERP applications.
• Working on ERP modules such as Admissions, Student Management, Fees, Exams, HR, Inventory, Finance, or LMS.
• Building and maintaining large-scale web applications.
• Handling high-volume institutional/student data.
• Writing highly optimized SQL queries for enterprise applications.
• Working on a product-based application or having experience in a product-based company.

Why Join Us?

• 🏠 Permanent Work From Home
• 📚 Opportunity to build a large-scale Education ERP Product
• 🚀 Work on challenging, enterprise-grade web applications
• 📈 Long-term product development with continuous learning and growth
• 🤝 Collaborative and innovation-driven work culture

Brief Job description:

• Develop, implement, and optimize our digital advertising strategies on platforms like Google AdSense and Meta Ads.
• Meticulously track key performance indicators (KPIs) and optimize campaign performance.
• Stay aware of the industry trends for performance marketing.
• Conduct rigorous analysis and optimization of campaign performance using data- driven insights and strategies devised using quantitative analysis. Budget management to ensure efficient expenditure while maximizing return on investment (ROI).
• Communicate analyses using visualization dashboards and metrics (demand funnel, marketing plan and budgeting, marketing ROI, operational efficiency, campaign impact, and strategic KPIs).

Job Details

• Job Title: Customer Sales Engineer
• Department: Sales
• Employment Type: Permanent
• Location of Posting: Ahmedabad

Experience & Eligibility

• Experience Required: 1–2 years
• Freshers: Yes, freshers are welcome to apply

Educational Qualifications

• Graduation: B.E. (Mechanical) or Diploma in Mechanical Engineering
• Post-Graduation: Not required
• Special Courses: Not required

Key Responsibilities

• Lead generation and follow-up with potential customers
• Building and maintaining strong customer relationships
• Providing technical support and product-related guidance to customers
• Preparing sales reports and maintaining records
• Coordinating with internal teams to ensure customer satisfaction

Skills & Competencies

• Strong communication skills (very important)
• Languages Known: Gujarati, Hindi, English (fluency not mandatory)
• Learning-oriented mindset
• Team player with a positive attitude
• Good problem-solving ability

• Gather and evaluate user requirements in collaboration with product managers and engineers
• Illustrate design ideas using storyboards, process flows and sitemaps
• Design graphic user interface elements, like menus, tabs and widgets
• Build page navigation buttons and search fields
• Develop UI mockups and prototypes that clearly illustrate how sites function and look like
• Create original graphic designs (e.g. images, sketches and tables)
• Prepare and present rough drafts to internal teams and key stakeholders
• Identify and troubleshoot UX problems (e.g. responsiveness)
• Conduct layout adjustments based on user feedback
• Adhere to style standards on fonts, colors and images

What will you do?

• Developing new user-facing features using React & Redux

• Build modular layouts, reusable code and libraries for future use

• Refactor, optimize and improve the existing code base for maintenance and scale

• Use test-driven development and acceptance tests to ensure feature quality

• Design and implementation of low-latency, high-availability, and performant applications

• Optimize application for maximum speed and scalability

• Work closely with back-end developers to make sure the user experience is implemented as it was conceived

Skills Required

• Strong proficiency in JavaScript, object model, DOM manipulation and event handlers, data structures, algorithms, JSX, and Babel

• Complete understanding of ReactJS and its main fundamentals like JSX, Virtual DOM, component lifecycle, etc.

In-depth understanding of redux

• Understanding of RESTful APIs, HTML/CSS, ES6 (variables and scoping, array methods), code versioning tools like GIT, and NPM

• Good understanding of Promises, Async/ Await and Callbacks

• Should have good knowledge of Socket

• Understanding the nature of asynchronous programming and its quirks and workarounds

• In-depth knowledge of object-oriented programming

• Understanding of JavaScript Development on the server side using NodeJS and Express would be a plus

• Knowledge of ES6 would be a plus

• Should have good hands-on experience on MongoDB, designing optimized database structures using MongoDB and writing optimized queries for better performance

Role Description

The SDE 2/3 will be part of the engineering/development team in Games24x7 Pvt. Ltd. and will be responsible for taking ownership of the core products of the company. The applicant must have good communication, interpersonal, technical and analytical skills in order to take part in the collaborative and cooperative development process that delivers the high quality software we use to provide the best possible playing experience to our players. He/she must be an expert in the Java programming language and needs to be familiar with popular IDEs, tools and scripting languages on the Linux operating system. Familiarity with an RDBMS, preferably PostgreSQL, is essential to succeed in this position.

General Accountabilities/Job Responsibilities:

• Participate in the requirements analysis, design, development and testing of applications.
• Write clean and efficient code and stay hands-on with it.
• Write high level code, code review, unit testing and deployment.
• Ensure practical application of design principles with a focus on the user experience, usability, template designs, cross browser issues and client server concepts.
• Contribute to the development of project estimates, scheduling, and deliverables.
• Work closely with QA team to determine testing requirements to ensure full coverage and best quality of product.
• Take up the opportunities to mentor and guide junior team members in excelling their jobs.

Requirements:

• B.E. /B.Tech. in Computer Science or MCA from a reputed university.
• 3-12 years of experience in software development, with emphasis on JAVA/J2EE Server side programming.
• Hands on experience in core Java, multithreading, RMI, socket programing, JDBC, NIO, webservices and design patterns.
• Knowledge of distributed system, distributed caching, messaging frameworks, ESB etc.
• Experience in Linux operating system and PostgreSQL/MySQL/MongoDB/Cassandra database
• Additionally, knowledge of HBase, Hadoop and Hive is desirable.
• Familiarity with message queue systems and AMQP and Kafka is desirable.
• Experience as a participant in agile methodologies.
• Excellent written and verbal communication skills and presentation skills.
• This is not a fullstack requirement, we are looking for a purely backend expert.

• Responsible for providing L1/L2 technical enablement to company customers/partners for any product issues 
• Ensure that the customer issues are managed within target Service Level Agreements (SLA) and all the incoming technical and product inquiries are responded to, in a timely, professional and effective manner. 
• Participate in solution development and publications for the company knowledge base resources 
• Report common user issues, suggest product improvements and convey important product feedback 
• Formulate action plans (technical and operational) for analyzing and resolving reported product issues 
• Stay updated on all product features- current, new & in the pipeline. Work closely with the Product 

Our Ideal Candidate:

• Comes with 2 to 6 years of Technical & Customer-Facing experience, preferably in a System Engineer, Technical Support, or Product Support role 
• Preferably someone from Engineering / MCA background
• Possesses thorough knowledge of Javascript, CSS & HTML 
• Gets a thrill in solving everyday problems. 
• That zeal to not let go of a customer without a solution. 
• Demonstrates impeccable communication and interpersonal skills, and the confidence to work directly with senior executives from large enterprise companies   
• Flexible to align with customers from the North American (9 PM to 6 AM), European (1 to 10 PM), or A&Z (6 AM to 3 PM) time zones, on a rotational basis 

About the Company:
Torre Capital (https://www.torre.capital/) is a VC funded Singapore based Financial Technology company and a Registered Fund Manager in Singapore. We are creating a fully digital Wealth-Tech to connect family offices and HNI investors with global opportunities, including alternative assets like Private Equity, Venture Capital, Real Estate Funds, and Hedge Funds. We also offer our investors the ability to invest in high-quality global growth startups, private debt opportunities, and other liquid opportunities (Equity baskets, structured products, etc.). Our team comprises of ex-Mckinsey consultants, Asset management veterans, and Digital experts. We are backed by prestigious VC firms and a network of angels and industry leaders.

Role:

Digital Sales Manager with experience in Financial Services Sales in that particular city. Role reports to Sr. Wealth Manager / Sr. Digital Wealth Manager. 

Experience:

Candidates  with experience Fintech Space / B2B sales-digital sales in large Tech Startups and with existing network of HNIs 

Location:

Mumbai / Ahmedabad/ Bangalore/ Kolkata / Chennai/ Hyderabad / Pune / Jaipur / Surat / Rajkot/ Gurgaon / Noida / Chandigarh / Kochi (Cochin) / Vizag

Role Description:

• You work with the City’s biggest family offices and HNIs to onboard and activate them as our investors.
• Leading our outreach initiative, developing relations with new partners and building firm commitments for collaboration
• Negotiating attractive partnership deals and ensuring mutually beneficial partnership terms that are in line with business objectives and strategy.
• Maintaining and deepening relationships with existing partners.
• Conceptualizing and leading initiatives that give way to potential new revenue channels.
• Developing metrics to measure ROI from the synergies forged.
• Liaising with cross functional teams to create successful outcomes for both the business and its partners.

Qualifications:

• You have a Masters in Business Administration or related discipline from a top tier college or university
• You have at least 2- 5 years experience within a strategic engagements, partnerships & alliances, B2B account management or similar roles.
• You are aware of & are intersted  in the FinTech ecosystem.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You have a proven track record of meeting/exceeding your targets in your previous roles.
• You have a strong experience within consultative sales and possess the ability to prospect and manage senior level relationships.

What We Offer:
To start with, what we give is a market sustenance compensation and no benefits. If you continue post the first 6 months, we offer a market comp AND performance linked bonus. We firmly believe in the partnership model and any success will be equitably shared. What is on the plate is an entrepreneurial opportunity to build a fintech from scratch, an independent environment where everyone is a co-owner, and a strong team of equally talented individuals. Folks looking for a large paycheck on Day 1 kindly excuse.