Technical Support L1 - AD & Exchange

 • Gather and evaluate user requirements in collaboration with product managers and engineers • Illustrate design ideas using storyboards, process flows and sitemaps • Design graphic user interface elements, like menus, tabs and widgets • Build page navigation buttons and search fields • Develop UI mock-ups and prototypes that clearly illustrate how sites function and look like • Create original graphic designs (e.g. images, sketches and tables) • Prepare and present rough drafts to internal teams and key stakeholders • Identify and troubleshoot UX problems (e.g. responsiveness) • Conduct layout adjustments based on user feedback • Adhere to style standards on fonts, colors, and images Requirements: • Proven work experience as a UI/UX Designer or similar role • Portfolio of design projects • Knowledge of wireframe tools (e.g., Figma, Wireframe.cc, or InVision) • Up-to-date knowledge of design software like Adobe Illustrator and Photoshop • Team spirit; strong communication skills to collaborate with various stakeholders • Good time-management skills What We Offer: • An opportunity to work in a rapidly growing company with potential for personal and professional growth. • A collaborative and inclusive culture that values each employee’s contribution towards our goals. • Competitive compensation package including attractive bonus structures and benefits 

Role & Responsibilities

Extract insights from large datasets to support data-driven decision-making

Develop and automate routine dashboards for daily, weekly, and monthly KPI tracking

Conduct custom analyses to optimize user onboarding, activation, conversion, and retention funnels

Cohort users and track actual and predicted Lifetime Value (LTV)

Build forecast models and create meaningful alerts for business leaders

Collaborate with cross-functional teams to define short and long-term strategic focus areas

Provide actionable insights and recommendations to relevant teams

Create, standardize and maintain documentation frameworks and taxonomy across businesses

Ideal Candidate

Expertise in data analysis tools (SQL, Excel, Python, R), dashboard creation and visualization platforms (Tableau, Power BI among others) for effective reporting at various organizational levels

Excellent communication skills with the ability to influence stakeholders at all levels with the agility to work autonomously and collaboratively within a team environment

Proven ability to translate complex analytical concepts into clear, actionable insights for non-technical stakeholders

Strong background in statistical analysis and experimental design for robust hypothesis testing

Experience with A/B testing tools and methodologies in digital product environments

Skill in creating and maintaining comprehensive documentation systems

• Audit technical, on‑page and off‑page issues; ship fixes that lift traffic and revenue.

• Create keyword maps, content briefs and internal‑linking plans using Ahrefs/GSC data piped through Python or n8n.

• Build workflows in n8n, Airops and Zapier to scrape SERPs, cluster queries, monitor logs and flag anomalies in real time.

• Deploy GPT‑4o / Claude via API to generate schema, outreach copy and QA at scale, maintaining EEAT.

• Guide devs on Core Web Vitals, hreflang, structured data and site architecture.

• Automate dashboards in Looker Studio/BigQuery for transparent reporting.

• Initiate outbound calls to potential customers to introduce and promote products/services.
• Conduct follow-up calls to nurture leads.
• Build rapport with potential customers. 
• Identify potential leads through effective questioning and conversation.
• Meet and exceed daily, weekly, and monthly sales targets.
• Efficiently manage call time to maximize productivity and achieve sales goals.
• Follow predefined scripts while adapting to customer responses to maintain consistency.

Job Type- Contract

Experience-7+

Job Title- UX Designer

Job Location- Bangalore

Job Mode- Work From Office

XD: (2 Solution designers):

We would be looking for working on e-invoicing and another one for e-reporting. The only difference in the job description would be:

e-invoicing: Prior experience and knowledge of e-invoicing legislations and market advances in the EU, common market formats and mapping for EDIs and similar domains a plus

e-reporting: Prior experience and knowledge of e-Reporting legislations and market advances in the EU and tax compliance domains a plus

Job Description:

As a senior solution designer, you would be responsible for:

•             Taking roadmap items through discovery and definition activities, transforming them into ready-for-development solutions

•             Overall user experience of the services and solution we deliver, not just at a UI level but holistically

•             Design decisions to help drive Sage’s strategy within your solution areas.

•             Representing the customer’s point of view and bring user empathy to the teams that helps create solutions that deliver good value to our customers.

•             Collaboration with our multiple products teams to ensure customer experience is seamless and unified across their journeys.

Your day-to-day activities would include:

•             Iterative, customer-centric exploration of problems and solutions.          

•             Understanding business goals and strategy, perform competitor analysis, understand business rules, legislation, and constraints via variety of analytical, creative and elicitation methods

•             Requirements definition and elaboration from various perspectives, resolving conflicting requirements, validating requirements across multiple stakeholders while considering impact on the customer and product.

•             Applying design thinking to determine the best solution. Designing solutions and services that are channel agnostic and can be adopted by multiple products and third parties.

•             Designing, testing and agreeing both concept and detailed designs with customers and stakeholders. Working closely with our experience designers to conceptualize and prototype solutions..

•             Communicating complex ideas, requirements, and solutions clearly, articulately, and effectively, using the most appropriate tools and methods.

•             Discovering and defining business rules, logic and constraints.

•             Working with architects and engineers to design usable APIs

•             Collaborating on the product roadmap and represent customer experience view.

•             Working closely with our development teams and associated products to ensure seamless delivery and adoption. 

•             Monitoring and continuously improving our services and solution for better user experience and adoption

Position: Automation Test Engineer

Location: TJC India, Pune

Job description:

This position involves Software Quality Assurance activities in all phases of the software development life cycle. We are looking for experienced Automation Quality Assurance engineer for SAP cloud-based application, who can carry on End-to-End testing of a newly developed Product and has Strong experience in designing test plans, test cases and test scenarios. Develop and generate scripts for Automating Test cases. Testing Methodologies Involved in manual testing includes functional testing, integration testing, User interface testing and Regression testing. Good understanding of software quality processes and practices is a must.

Required Candidate profile:

• 4-7 years of application Automation & Manual Testing experience.
• Responsible for testing of web based/SAP UI5 and other applications.
• Create detailed Test Plans, Test scenarios and Test cases.
• Experience in API and End-to-End Functional Test Automation. 
• Experience in writing Automation Tests using object-oriented programming in C#.
• Ensure proper version control and configuration management of all test objects developed and test environments use
• Develop and generate scripts to perform automated testing using selenium, Cucumber, Spec Flow etc.
• Execute and analyze automation test results.
• Raise bugs, reproduce failed scenarios, help in resolving bugs
• Familiarity with HTML, XML, Java Script, JSON, Ajax, jQuery
• Familiarity with Version Control GIT, TFS, SVN, at least one.
• Excellent communication skills (written and spoken)
• Highly self-motivated, with ability to work both independently and in a team.
• Interact with team members to develop a strong understanding of the project and testing objectives.
• Strong attention to detail with good understanding of QA concepts and methodologies.

Good to have: -

• JMeter, LoadRunner performance testing experience.
• Knowledge of QUnit, SAP/UI5, SAP UI Verify testing frameworks.
• Familiarity with Azure DevOps, Test Case management.
• Experience with Agile Scrum development methodologies would be a plus.

Required Skills: -

UI Testing, Regression Testing, Interface Testing Integration, Testing test Scenarios, Application Testing, Manual Testing, Functional Testing, quality analyst. Automation Testing, Selenium, Cucumber, C#, Spec Flow

• hands-on coding
• guide the team through industry best practices,
• lead the team by example,
• be the SME in Sharepoint,
• implement and execute the technology roadmap,
• and long-term thinking of strategies to migrate or build a new app using SharePoint Online.

We are looking for an experienced and creative UI/UX Designer to join our team! As an UI-UX Designer , you will be responsible for delivering the best online user experience, which makes your role extremely important for our success and ensuring customer satisfaction and loyalty. You will be designing ideas using various methods and latest technology.

You will be designing graphic user interface elements, like menus, tabs, forms, and widgets.

SKILLS:

Must have:

“Proven work experience as a UX/VD Designer or similar role”

1) Portfolio of design projects

2) Up-to-date knowledge of design software like Adobe Illustrator, Photoshop, XD, Adobe Premier, Sketch, Invision

and After Effects.

3) Team spirit and strong communication skills to collaborate with various stakeholders.

4) Good time-management skills

5) Hands-on experience in leading a design team.

6) Communicates company goals, safety practices, and deadlines to team.

ROLES AND RESPONSIBILITES:

1) Gather and evaluate user requirements in collaboration with product managers and engineers

2) Illustrate design ideas using storyboards, process flows and sitemaps

3) Design graphic user interface elements, like menus, tabs and widgets

4) Build page navigation buttons and search fields

5) Develop UI mockups and prototypes that clearly illustrate how sites function and look like

6) Prepare and present rough drafts to internal teams and key stakeholders

7) Identify and troubleshoot UX problems (e.g. responsiveness)

8) Should be quick and be able to handle pressure situations.

9) Good Knowledge over HTML,CSS.

10) Motivate team members and assesses performance.

Node  js

Job Description

We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the client. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the client end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

Roles and Responsibilities 

• Integration of user-facing elements developed by front-end developers with server-side logic.
• Writing reusable, testable, scalable, and efficient code.
• Design and implementation of low-latency, high-availability, and high-performance applications.
• Implementation of security and data protection.
• Integration of data storage solutions { databases, key-value stores, blob stores, etc.}
• Familiarity with database Technology Such as MySQL, Oracle, and MongoDB. 

Desired Candidate Profile 

• Strong proficiency with JavaScript
• Knowledge of Node.js and frameworks available for it {such as Express etc }
• Knowledge of Micro Services Architecture and API Gateway.
• Understanding the nature of asynchronous programming and its quirks and workarounds.
• Good understanding of server-side templating languages {such as PUG, Jade, EJS, etc }
• Good understanding of server-side CSS preprocessors {such as SCSS, SASS, etc }
• Basic understanding of front-end technologies, such as HTML5, CSS3, and DOM manipulation.
• Understanding accessibility and security compliance 
• User authentication and authorization between multiple systems, servers, and environments.
• Integration of multiple data sources and databases into one system
• Understanding fundamental design principles behind a scalable application
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools, such as Git
• Strong knowledge of Linux operating systems such as Ubuntu, CentOS.
• Basic knowledge of Cloud machines such as Elastic compute.
• Basic knowledge of Cloud Storage such as AWS S3, etc