Technical Support L1 - AD & Exchange

Job Description: We currently have an opportunity available for Jr. iOS App developers to work full time at our eCommerce product.

Preferably who have worked on an eCommerce platform and developed a minimum of 2 applications.

Responsibilities:

- Design, build, and maintain high performance, reusable, and reliable code

- Strong knowledge of swift.

- iOS app architecture

- REST API Integration.

- Deployment process on App store.

- Proficient understanding of code versioning tools, such as Git

- Familiar with APN and Firebase Push notification.

Role Overview:

As an ABBY Support Engineer, you will play a crucial role in designing, implementing, and supporting automation solutions, with a strong focus on ABBYY FlexiCapture and related OCR/Data Capture technologies. You will collaborate with cross-functional teams to drive automation efficiencies and ensure seamless integration with enterprise applications.

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Key Responsibilities:

• Provide technical support for ABBYY FlexiCapture, troubleshooting and resolving issues related to OCR, data extraction, and integration.

• Work closely with business analysts and stakeholders to understand requirements and configure ABBYY solutions accordingly.

• Participate in design sessions to determine technical feasibility, scalability, and performance considerations.

• Develop, customize, and optimize ABBYY FlexiCapture templates, scripts, and workflows to enhance automation effectiveness.

• Ensure seamless integration of ABBYY with various enterprise applications through APIs and connectors.

• Collaborate with RPA developers using Blue Prism, UiPath, and Power Automate for end-to-end automation solutions.

• Maintain technical documentation, including solution designs, troubleshooting guides, and best practices.

• Conduct UAT sessions, deploy solutions, and support post-implementation hypercare.

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Required Skills & Qualifications:

• 2-4 years of experience in software development and automation support.

• 1+ year of hands-on experience with ABBYY FlexiCapture (OCR, Data Capture, Template Creation, and Scripting).

• Strong knowledge of SQL and experience in database query optimization.

• Familiarity with .NET, Java, or Python for scripting and automation.

• Understanding of CRUD operations and relational database management.

• Knowledge of API integration and working with REST/SOAP services.

• Exposure to RPA tools (UiPath, Blue Prism) is a plus.

• Strong analytical and problem-solving skills with an eagerness to learn new technologies.

• Excellent communication skills and ability to collaborate with cross-functional teams.

• Bachelor's degree in Computer Science, Information Technology, or a related field.

Roles and Responsibilities:The incumbent will be:

1.) Responsible for inbound/outbound prospect calls and convert them into sales.

2.) Sell products by establishing and developing relationships with prospects.

3.) Ability to convert high revenue leads.

4.) Ability to retain customers to increase repeat business.

5.) Customer identification, call planning, account management and closing.

6.) Maintain all clients contact details in CRM system (Clients Contacts, Call Reports, Price Quotes, Email Correspondence.

7.) Develop and maintain business plans to achieve sales targets.

Desired profile:

1. Graduate in any stream. Engineering graduates preferred.

2. Experience in online / telesales / telemarketing.

3. Proficiency in spoken English is a must.

4. Familiarity with e-commerce and its components

5. Knowledge on software like Zoho CRM, Salesforce is an added advantage.

6. Highly analytical, self-driven individuals preferred.

LogiNext is looking for a technically savvy and passionate QA Engineer to cater to the testing efforts in the domain of manual testing. You will help the team in building an awesome manual platform from scratch and test the product for quality & stability.

You should have hands-on experience in testing and writing test case to develop and execute exploratory tests in order to ensure product quality. You will have to estimate, plan, and coordinate testing activities. You will also have to ensure that quality issues and defects are appropriately identified, documented, tracked, and resolved in our defect tracking system. You should have strong inter-personal and communication skills.

Responsibilities:

Design, implement & execute the test cases for product features Identify, record & track the bugs or enhancements early in the release life cycle Create detailed, comprehensive and well-structured test plans and test cases Perform thorough regression testing when bugs are resolved and support testing quick patches to production Review requirements specifications and technical design documents to provide timely and meaningful feedback Create repeatability in testing that enables and validates high quality releases Identify functional/non-functional issues and come up with scalable resolutions Engage actively with cross functional teams to enable timely delivery through good planning, proactive communication and timely execution

Requirements:

Bachelor’s degree in Computer Science, Information Technology or a related field 8 to 10 years of relevant experience in the testing domain for SaaS products Experience in automation testing and using testing tools like Selenium, JUnit, jMeter, Appium Expertise in testing distributed and scalable web and mobile applications Hands-on experience in non-functional testing skills like Load Testing, Performance Testing and Security Testing Experience in testing APIs, web and mobile applications Experience in working on Linux/Unix environment Knowledge of DevOps is an added advantage Understanding of Software Development (preferably Java) and Continuous Integration Systems Experience with testing on AWS environments Experience of working in Agile Environment Excellent written and oral communication skills, judgment and decision making skills, and the ability to work under continual deadline pressure

Requires 9 hours

-Work from Office( Balewadi High Street) Involved

Day-to-day responsibilities include:

1. Research and post on a LinkedIn community we are building

2. Conduct market research into social media trends, influencers, ETC

3. Explore AI tools & SaaS tools that can automate and scale current efforts

4. Come up with creative strategies to improve engagement/impressions

5. Research on competitors' outreach strategies.

• Experienced in creating microcopy that will drive visitors towards taking the right actions across our website
• Experienced in writing technical documents like product sheets, product manuals, technical guides, tutorials, etc
• Experienced in proofreading and editing content copies
• Experienced in creating content as per our Ideal Customer Profile
• Work with the marketing team for generating fresh content ideas
• Should have basic knowledge of search engine optimization
• Experienced in creating concise, eye-catching, and innovative headlines and a body of technical documents.

• Experience in writing code/functions that are Unit-testing ready and scalable.
• Strong knowledge in auto layout concepts.
• Experience developing rich UI using MVVM, RxSwift, Auto Layout, Storyboard, and UI animations.

• Need to be working in a collaborative environment with team members of the organization.
• Keep up the urge to learn and adapt to new technologies throughout the period of employment.
• Understand end-user needs and translate broad business requirements and objectives into technical
requirements, plans, and designs.
• Take up technical problems during the app development life cycle and bring up optimized solutions to the
same.