Technical Support L1 - AD & Exchange

Role: Senior Platform Engineer (GCP Cloud)

Experience Level: 3 to 6 Years

Work location: Mumbai

Mode : Hybrid

Role & Responsibilities:

• Build automation software for cloud platforms and applications
• Drive Infrastructure as Code (IaC) adoption
• Design self-service, self-healing monitoring and alerting tools
• Automate CI/CD pipelines (Git, Jenkins, SonarQube, Docker)
• Build Kubernetes container platforms
• Introduce new cloud technologies for business innovation

Requirements:

• Hands-on experience with GCP Cloud
• Knowledge of cloud services (compute, storage, network, messaging)
• IaC tools experience (Terraform/CloudFormation)
• SQL & NoSQL databases (Postgres, Cassandra)
• Automation tools (Puppet/Chef/Ansible)
• Strong Linux administration skills
• Programming: Bash/Python/Java/Scala
• CI/CD pipeline expertise (Jenkins, Git, Maven)
• Multi-region deployment experience
• Agile/Scrum/DevOps methodology

🛠️ Key Responsibilities

• Design, build, and maintain scalable data pipelines using Python and Apache Spark (PySpark or Scala APIs)
• Develop and optimize ETL processes for batch and real-time data ingestion
• Collaborate with data scientists, analysts, and DevOps teams to support data-driven solutions
• Ensure data quality, integrity, and governance across all stages of the data lifecycle
• Implement data validation, monitoring, and alerting mechanisms for production pipelines
• Work with cloud platforms (AWS, GCP, or Azure) and tools like Airflow, Kafka, and Delta Lake
• Participate in code reviews, performance tuning, and documentation

🎓 Qualifications

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field
• 3–6 years of experience in data engineering with a focus on Python and Spark
• Experience with distributed computing and handling large-scale datasets (10TB+)
• Familiarity with data security, PII handling, and compliance standards is a plus

1. Answer and direct phone calls, emails, and other correspondence.
2. Prepare and purchase orders, invoices.
3. Review and process customer orders received through various channels (email, online, phone).
4. Verify order details, including product specifications, quantities, pricing, and delivery instructions.
5. Coordinate with the sales, warehouse, and logistics teams to ensure orders are fulfilled in a timely manner.
6. Communicate with customers to confirm order details, delivery schedules, and any changes or issues.
7. Respond to customer inquiries regarding orders, billing, and payments. 

• Qualifications : Graduation in any field
• Experience: 2-3 years of experience in billing, order processing, or a related role. Experience with Tally & Excel is must. 

Job Description:

We are looking for a talented UI/UX Designer to join our team. As a UI/UX Designer, you will be responsible for creating intuitive and visually appealing user interfaces and experiences for our digital products. You will work closely with product managers, developers, and other stakeholders to understand user needs, translate requirements into wireframes and prototypes, and design user-friendly interfaces that enhance user satisfaction and engagement. The ideal candidate should have a strong portfolio showcasing their design skills, creativity, and attention to detail.

Responsibilities:

1. Collaborate with cross-functional teams to understand user requirements, business objectives, and technical constraints.
2. Conduct user research, usability testing, and analysis to gain insights into user behaviors, preferences, and pain points.
3. Create wireframes, user flows, and prototypes to visualize and communicate design concepts and interaction patterns.
4. Design user interfaces and experiences that are intuitive, responsive, and aesthetically pleasing across various devices and platforms.
5. Develop high-fidelity mockups and interactive prototypes using design tools such as Sketch, Adobe XD, Figma, or InVision.
6. Iterate on designs based on feedback from stakeholders, usability testing, and data analysis to continuously improve the user experience.
7. Collaborate with developers to ensure the feasibility and implementation of design solutions while maintaining design integrity.
8. Create and maintain design systems, style guides, and UI components to ensure consistency and scalability across products.
9. Stay updated on industry trends, best practices, and emerging technologies in UI/UX design.
10. Advocate for user-centered design principles and contribute to a culture of design excellence within the organization.

Requirements:

1. Bachelor's degree in Graphic Design, Interaction Design, HCI, or related field.
2. Proven experience as a UI/UX Designer or similar role, with a strong portfolio showcasing design projects and process.
3. Proficiency in design tools such as Sketch, Adobe XD, Figma, or InVision.
4. Solid understanding of user-centered design principles, usability heuristics, and design thinking methodologies.
5. Experience conducting user research, usability testing, and analysis to inform design decisions.
6. Strong visual design skills, with an eye for typography, color, layout, and iconography.
7. Knowledge of responsive design principles and mobile-first design approach.
8. Excellent communication, collaboration, and presentation skills.
9. Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.
10. Familiarity with front-end development technologies (HTML, CSS, JavaScript) is a plus but not required.

Responsibilities:

.Approaching potential leads and closing them within a stipulated time frame.

.Create exclusive distributors, exclusive super stockists and business associates for the company towards business growth.

.Guide, coordinate and make strategic marketing plans for the sales team working under his jurisdiction.

.Finding and developing new markets and improving sales.

.Keep abreast with stock reports, inventory, product orders, re-order etc.

.Training personnel and helping team members in developing their skills.

Requirements:

.Bachelor's degree in business, marketing or a related field.

.Experience in sales, marketing or related field.

.Strong communication skills.

.Excellent organizational skills.

.Proficient in Word, Excel, Outlook, and PowerPoint.

Software Engineer - II (Backend)

As a Software Engineer – II, you'll bring a good understanding of design and coding practices and apply these independently in development. In this role - you could expect to:

• Own the lifecycle of a feature from requirement analysis to deployment and post production processes
• Perform code reviews and support your team implement best practices
• Explore trade off's on module designs
• Continuously improve performance metrics of modules owned. Performs RCAs and deploys long term fixes.
• Implement initiatives that improve engineering efficiency and excellence
• Participate in the hiring and interview process for junior developers on your team

About Us

Zupee is India’s fastest growing innovator in real money gaming with a focus on predominant skill focused games. Started by 2 IIT-Kanpur alumni in 2018, we are backed by marquee global investors such as WestCap Group, Tomales Bay Capital, Matrix Partners, Falcon Edge, Orios Ventures and Smile Group.

Know more about our recent funding: https://bit.ly/3AHmSL3

Our focus has been on innovating in the board, strategy and casual games sub-genres. We innovate to ensure our games provide an intersection between skill and entertainment, enabling our users to earn while they play. We are at the cusp of scaling rapidly; we’ve only just begun!

Location: We are location agnostic & our teams work from anywhere.

Core Responsibilities:

-Will be responsible for architecting, scaling and optimizing the entire technology platform across website and mobile for Zupee's Gaming Studio in alignment with the business vision.

-Will work closely with the founders, technology, product, marketing data science, data analytics, design, research & innovation, user relations team to identify opportunities for innovation and technical hurdles to business success.

-Will lead the evaluation and identification of the right technology stack for delivering Zupee's product portfolio.

-Will be responsible for driving the technology stack or engineering function-related people or team, processes, capabilities, and tools.

-Will establish key engineering-related metrics to measure product-stack mix success and optimization as the situation changes.

What are we looking for?

-Must have experience working in the Startup domain.

-Should have at least 9+ years of overall experience in engineering and must have played a leadership role, out of her/his overall experience.

-Hands-on engineering leader who has been an architect of scaling platform and deciding tech roadmap.

-Must have worked on emerging Tech Stacks.

-Must have a proven track record of independently architecting, scaling, and optimizing technology products from the ground up or prototype stage; delivering within time, budget and quality in the B2C environment.

-Good to have experience in startup domains and exp. starting or developing products from scratch.

-Must have demonstrated the ability to independently evaluate and identify relevant technology stacks (backend, frontend for mobile & web, and database management) for the product. (Preferably into NodeJS/ReactJS/Microservices architecture).

-Must have experience in business partnering, team building, program delivery, and product relatability.

-Has the ability to be hands-on, think clearly, analyze quantitatively, make data-driven decisions, communicate coherently, organize effectively, prioritize and relate to the business.

-Is metric-driven, fast-paced, attentive to detail, data-driven, and self-motivated.

-Is analytical, curious, a problem solver, and can influence stakeholders.

-Has a bias for diagnosis and action Culture Cues.