Technical Activation Consultant - IT/Software
IT / Software
4 - 8 yrs
₹10L - ₹13L / yr
Gurugram
Skills
IT administration
Network Management
Active Directory
Amazon Web Services (AWS)Implementation
Technical support
Global Customer Support
We are looking for a Technical Activation Consultant for one of the leading IT product-based companies in Delhi.
Role - Technical Activation Consultant
Experience - 4 to 8 years
Location - Gurgaon, Delhi
Qualifications - B.E / B.Tech / BCA / BSc-IT
About our client :
Our client is an integrated workforce management software platform offering intelligent automation for daily work orders management, Housekeeping activities, facility maintenance, scheduling & labour management, and time & attendance purpose built for the hospitality market and other dynamic scheduling environment.
We support hotels, restaurants, casinos, and more with our innovative web-based and mobile software suite. Some of the chains they work with include Hilton, Rosewood, Shangri La, Accor, IHG, Hoxton, Corinthia, Oetker Collection etc. They are a small but growing team, and you'll have opportunities to express yourself and make meaningful contributions to our products and the company.
- Lead technical projects, installation, and configuration for all new customers through a team of technical consultants
- Liaise with vendors for scheduling interface tests and ensure project timelines are honored.
- Collaborate with the IT Coordinate directly with on-site IT, vendors, and off-site helpdesks over email or phone calls to complete technical assignments.
- Work closely with the Project Manager and flag any technical issues in time.
- Document the Interface testing and other details, and update and complete all handovers.
- Do an audit of newly implemented properties for the initial few weeks and identify the repeated issues reported by the property.
- Troubleshoot technical issues faced which could be related to external interfaces, networking, applications, etc.
- Coordinate with an engineering group for installation-related issues.
- Provide Level 2 support for any production-related technical issues.
Technical Competencies you'll possess :-
- In-depth knowledge of Windows servers and strong Windows Administration skills.
- Good understanding of Networking, Firewall, Infrastructure, SQL, and IIS Configuration.
- Experience with Cloud Services (AWS
- Working knowledge of interfaces and integrations of systems.
- Enhanced troubleshooting skills and solution mindset for repetitive issues.
- Possess a good understanding of Internet-based technologies including DNS, Security, IP Routing,- SSH, FTP, HTTP/HTTPS, Email Routing, etc
Role - Technical Activation Consultant
Experience - 4 to 8 years
Location - Gurgaon, Delhi
Qualifications - B.E / B.Tech / BCA / BSc-IT
About our client :
Our client is an integrated workforce management software platform offering intelligent automation for daily work orders management, Housekeeping activities, facility maintenance, scheduling & labour management, and time & attendance purpose built for the hospitality market and other dynamic scheduling environment.
We support hotels, restaurants, casinos, and more with our innovative web-based and mobile software suite. Some of the chains they work with include Hilton, Rosewood, Shangri La, Accor, IHG, Hoxton, Corinthia, Oetker Collection etc. They are a small but growing team, and you'll have opportunities to express yourself and make meaningful contributions to our products and the company.
What will you do?
- Lead technical projects, installation, and configuration for all new customers through a team of technical consultants
- Liaise with vendors for scheduling interface tests and ensure project timelines are honored.
- Collaborate with the IT Coordinate directly with on-site IT, vendors, and off-site helpdesks over email or phone calls to complete technical assignments.
- Work closely with the Project Manager and flag any technical issues in time.
- Document the Interface testing and other details, and update and complete all handovers.
- Do an audit of newly implemented properties for the initial few weeks and identify the repeated issues reported by the property.
- Troubleshoot technical issues faced which could be related to external interfaces, networking, applications, etc.
- Coordinate with an engineering group for installation-related issues.
- Provide Level 2 support for any production-related technical issues.
Technical Competencies you'll possess :-
- In-depth knowledge of Windows servers and strong Windows Administration skills.
- Good understanding of Networking, Firewall, Infrastructure, SQL, and IIS Configuration.
- Experience with Cloud Services (AWS
- Working knowledge of interfaces and integrations of systems.
- Enhanced troubleshooting skills and solution mindset for repetitive issues.
- Possess a good understanding of Internet-based technologies including DNS, Security, IP Routing,- SSH, FTP, HTTP/HTTPS, Email Routing, etc
Read more
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