Senior Product Manager - Conversational ai
About Company: MyOperator is India's leading cloud communications provider, offering cutting-edge solutions to over 10,000 businesses across diverse industries. From Cloud Call Center solutions to IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone, we provide comprehensive SAAS platforms backed by exceptional customer service.
Key Responsibilities:
- Leadership: Lead, mentor, and manage a team of product managers, fostering a collaborative and high-performance culture.
- Strategy Development: Develop and implement product strategies that align with the company's vision and objectives.
- Product Lifecycle Management: Oversee the entire product lifecycle from ideation to launch, ensuring timely delivery and high-quality products.
- Market Research: Conduct market research and analysis to understand customer needs, market trends, and the competitive landscape.
- Cross-functional Collaboration: Work closely with engineering, design, marketing, and sales teams to ensure cohesive product development and launch.
- Roadmap Planning: Define and prioritize the product roadmap, balancing short-term gains with long-term strategic goals.
- Customer Focus: Advocate for the customer by integrating user feedback and usability studies into the product development process.
- Performance Metrics: Establish and track key performance indicators (KPIs) to measure product success and identify areas for improvement.
Qualifications:
- Education: Bachelor’s degree in Computer Science, Engineering, or a related technical field. MBA or relevant advanced degree is a plus.
- Experience: Minimum of 7 years of experience in product management with at least 3 years in a leadership role. Experience in conversational AI and platforms like Yellow AI is highly preferred.
- Technical Skills: Strong understanding of software development processes and methodologies. Ability to communicate effectively with technical and non-technical stakeholders.
- Leadership Skills: Proven ability to lead and motivate teams, manage performance, and foster a positive and productive work environment.
- Analytical Skills: Excellent problem-solving and analytical skills, with a data-driven approach to decision-making.
- Communication: Outstanding communication and interpersonal skills, with the ability to articulate complex ideas clearly and concisely.
- Adaptability: Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
What We Offer:
- Competitive salary and performance-based bonuses.
- Comprehensive benefits package, including health, dental, and vision insurance.
- Opportunities for professional growth and career advancement.
- A collaborative and inclusive work environment.
- Flexible working hours and remote work options.
About MyOperator - VoiceTree Technologies
MyOperator is a cloud-based call management system that provides solutions such as IVR, virtual number, toll-free number, cloud EPABX, automatic call distribution, call tracking and recording, reports etc for businesses.
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Responsibilities:
- Contacting potential clients to establish rapport and arrange meetings.
- Planning and overseeing new marketing initiatives.
- Researching organizations and individuals to find new opportunities.
- Increasing the value of current customers while attracting new ones.
- Finding and developing new markets and improving sales.
- Attending conferences, meetings, and industry events.
- Developing quotes and proposals for clients.
- Developing goals for the development team and business growth and ensuring they are met.
- Training personnel and helping team members develop their skills.
Business Development Manager Requirements:
- Bachelor’s degree in business, marketing or related field.
- Experience in sales, marketing or related field.
- Strong communication skills and IT fluency.
- Ability to manage complex projects and multi-task.
- Excellent organizational skills.
- Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
- Proficient in Word, Excel, Outlook, and PowerPoint.
- Comfortable using a computer for various tasks.
We are currently looking for "Business Development Executive" for US IT staffing for our branch office in Noida.
Location:
Head Field Solutions Pvt. Ltd
B-8, Sector 59 (Noida)
Job Profile:
It is a sales position responsible for developing, maintaining, and growing business within the IT/Engineering niche.
Activities include client development, meeting sales objectives, obtaining requisitions/job orders, building relationships, penetrating client accounts and ensuring delivery.
Roles & Responsibilities:
- The primary focus is to bring new business from new and existing clients.
- Define and develop lead generation strategies and marketing plans for new accounts & to further penetrate existing accounts.
- Maintains an ongoing relationship with prospective clients, continuously assessing and communicating how Head Field as a Staffing Solutions can meet their needs.
- Negotiates contractual terms and conditions for employment services, and works with the operations and recruiting teams to ensure smooth handoffs.
- The candidate should:
- Work on getting Contract Staffing requirements from direct clients /Tier-1 Vendors and closing open positions.
- Cold calling and Market research to locate the potential Vendors/Clients.
- Should provide timely feedback to the management regarding performance, activity reports and account strategy concerns.
- Expertise generating new business for IT Staff Augmentation Services.
- Excellent interpersonal, rapport-building and negotiation skills.
- Expert in Delivery Management / Client Servicing.
Desired candidates profile:
The candidate must possess a proven ability to prospect, develop business and build relationships.
- 0-3 years of experience as BDE/BDM in US Staffing.
- In addition, they must demonstrate a strong customer focus and personal leadership and solid negotiation and presentation skills.
- Individuals experienced in sales and account management who are persistence and have a strong drive to win over new clients and build new business are the best fit.
Benefits:
- Employee friendly Corporate Work culture
- Excellent Salary structure
- Timings are fixed (6:30 pm to 3:30 am) with Saturday and Sunday Off
- Best in class infrastructure
- In-House Meals are available.
- Strong recognition for our employees, giving them excellent career path.
FancyPants is looking for an in-house PR expert!
If you’re a complete people’s person, in tune with the latest in fashion influencers, reels, great at organisation skills & efficient in your work - we are looking for you!
Job description
- Reaching out to influencers & stylists to pitch the latest at FancyPants
- Developing content pegs, storylines & exciting ideas to promote the latest trends!
- Exploring brand appropriate collaborations with other brands and personalities
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- Build and continuously mentor a talented product engineering team comprising of functional specialists and IT managers
- Actively advise on the optimum technology architecture, framework and supported IT infrastructure to ensure a balance between budgeted costs & building engineering capabilities
- Lead the development of products as per defined timelines and deliverables
- Ensure quality and security of the concepts and products in development by enabling adequate measures throughout the process
- Foster a corporate culture by inspiring the engineering team to grow and develop. She/he should be actively involved in feedback and retention of team members.
- Create strategic plans, set timelines to drive development of the planned products
- Continually review the progress to ensure timely launch of the respective product builds
- Document periodic feedback from both internal and external stakeholders to continually improve the released products
- Enable active collaboration between product engineering team and other business departments within the organization, thereby promoting a culture of openness
Experience - 4-10yr
Location -Bangalore,Pune,Chennai,Hyderabad
NP - immediate joiner to 30 days
- Setting KPIs, monitoring key trends, and helping stakeholders by generating insights from the data delivered.
- Understanding user behaviour and performing root-cause analysis of changes in data trends across different verticals.
- Get answers to business questions, identify areas of improvement, and identify opportunities for growth.
- Work on ad-hoc requests for data and analysis.
- Work with Cross functional Teams as when required to automate reports and create informative dashboards based on problem statements.
WHO COULD BE A GREAT FIT:
Functional Experience
- 1-2 years of experience working in Analytics as a Business or Data Analyst.
- Analytical mind with a problem-solving aptitude.
- Familiarity with Microsoft Azure & AWS PySpark, Python, Data Bricks, Metabase, Understanding of APIs, data warehouse and ETL etc.
- Proficient in writing Complex Queries in SQL.
- Experience in Performing hands-on analysis on data and across multiple datasets and databases primarily using Excel, Google Sheets and R.
- Ability to work across cross-functional teams proactively.
We are trying to solve the problem of unemployment by skilling graduates in vernacular. At Learn4o, we love solving complex problems. The team comprises people with a solid background in impact startups. We move fast and ask a lot of ourselves and our people.
We are looking for the people who are passionate about creating impact and solving real hard problems of the society.
Why you should join our team- If you want to grow your career at a breakneck pace.
• If you like solving complex problems
• If you like bubbly environments with electrifying energy
Job Overview :
Your main goal is to boost our sales by reaching out to the existing customers as well as potential customers. As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company.
In addition to this, you should collect desired information from the clients and maintain healthy relations with them. You are required to understand the customer’s requirements and demands and close the sales deal efficiently. You are also required to write down important information provided by the customer and follow up with them on a regular basis.
As an ideal candidate, you should be an excellent communicator along with convincing abilities. Great report writing skills, amazing negotiation skills, and phenomenal telephone etiquette are essential for this position.
If you are ready to take up these duties and responsibilities of Telecaller, then apply right away.
Responsibilities
• Answering phones and explaining the product and services offered by the company.
• Contacting existing customers as well as prospective customers using scripts.
• Obtaining customer information and other relevant data.
• Asking questions to the customer and understanding their specifications.
• Resolving queries and issues related to the products and services.
• Making recordings of all the sales phone calls and sales deals.
• Taking and processing product orders in a professional manner.
• Maintaining the database of the customers on a regular basis.
• Suggesting solutions based on customer’s needs and requirements.
Requirements
• High school diploma or equivalent.
• 2 years Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.
• Professional certification sales and marketing will be an advantage.
• Great interpersonal skills.
• Exceptional oral and written communication skills.
• Strong organizational skills.
• Ability to work in a team or individually as and when required.
• Ability to manage and handle multiple tasks.
• Outstanding problem-solving skills.
• Exceptional attention to detail.
• Hard-working individual.
• Good time management abilities.
• Strong decision-making skills.
• Ability to tolerate stress and pressure.