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Senior Product Manager - Conversational ai
About Company: MyOperator is India's leading cloud communications provider, offering cutting-edge solutions to over 10,000 businesses across diverse industries. From Cloud Call Center solutions to IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone, we provide comprehensive SAAS platforms backed by exceptional customer service.
Key Responsibilities:
- Leadership: Lead, mentor, and manage a team of product managers, fostering a collaborative and high-performance culture.
- Strategy Development: Develop and implement product strategies that align with the company's vision and objectives.
- Product Lifecycle Management: Oversee the entire product lifecycle from ideation to launch, ensuring timely delivery and high-quality products.
- Market Research: Conduct market research and analysis to understand customer needs, market trends, and the competitive landscape.
- Cross-functional Collaboration: Work closely with engineering, design, marketing, and sales teams to ensure cohesive product development and launch.
- Roadmap Planning: Define and prioritize the product roadmap, balancing short-term gains with long-term strategic goals.
- Customer Focus: Advocate for the customer by integrating user feedback and usability studies into the product development process.
- Performance Metrics: Establish and track key performance indicators (KPIs) to measure product success and identify areas for improvement.
Qualifications:
- Education: Bachelor’s degree in Computer Science, Engineering, or a related technical field. MBA or relevant advanced degree is a plus.
- Experience: Minimum of 7 years of experience in product management with at least 3 years in a leadership role. Experience in conversational AI and platforms like Yellow AI is highly preferred.
- Technical Skills: Strong understanding of software development processes and methodologies. Ability to communicate effectively with technical and non-technical stakeholders.
- Leadership Skills: Proven ability to lead and motivate teams, manage performance, and foster a positive and productive work environment.
- Analytical Skills: Excellent problem-solving and analytical skills, with a data-driven approach to decision-making.
- Communication: Outstanding communication and interpersonal skills, with the ability to articulate complex ideas clearly and concisely.
- Adaptability: Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
What We Offer:
- Competitive salary and performance-based bonuses.
- Comprehensive benefits package, including health, dental, and vision insurance.
- Opportunities for professional growth and career advancement.
- A collaborative and inclusive work environment.
- Flexible working hours and remote work options.
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About MyOperator - VoiceTree Technologies
MyOperator is a cloud-based call management system that provides solutions such as IVR, virtual number, toll-free number, cloud EPABX, automatic call distribution, call tracking and recording, reports etc for businesses.
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