Software Engineer(AI/ML)

We’re looking for a skilled Senior Machine Learning Engineer to help us transform the Insurtech space. You’ll build intelligent agents and models that read, reason, and act.

Insurance ops are broken. Underwriters drown in PDFs. Risk clearance is chaos. Emails go in circles. We’ve lived it – and we’re fixing it. Bound AI is building agentic AI workflows that go beyond chat. We orchestrate intelligent agents to handle policy operations end-to-end:

• Risk clearance.

• SOV ingestion.

• Loss run summarization.

• Policy issuance.

• Risk triage.

No hallucinations. No handwaving. Just real-world AI that executes – in production, at scale.

Join us to help shape the future of insurance through advanced technology!

We’re Looking For:

• Deep experience in GenAI, LLM fine-tuning, and multi-agent orchestration (LangChain, DSPy, or similar).
• 5+ years of proven experience in the field
• Strong ML/AI engineering background in both foundational modeling (NLP, transformers, RAG) and traditional ML.
• Solid Python engineering chops – you write production-ready code, not just notebooks.
• A startup mindset – curiosity, speed, and obsession with shipping things that matter.
• Bonus – Experience with insurance or document intelligence (SOVs, Loss Runs, ACORDs).

What You’ll Be Doing:

• Develop foundation-model-based pipelines to read and understand insurance documents.
• Develop GenAI agents that handle real-time decision-making and workflow orchestration, and modular, composable agent architectures that interact with humans, APIs, and other agents.
• Work on auto-adaptive workflows that optimize around data quality, context, and risk signals.

Job Title: Workday Adaptive Planning Consultant / Developer

Experience: 2 - 7 Years

Job Type: Full Time

Work Mode: Hybrid (3 Days Remote, 2 Days Office)

Work Location(s): Hyderabad, Pune, Bengaluru, Gurgaon, Noida, Chennai, Madurai, New Delhi, Kolkata, Jaipur, Telangana

Job Description

We are hiring passionate and skilled professionals for the role of Workday Adaptive Planning Consultant/Developer. This is a great opportunity to be part of a growing team, work on complex enterprise solutions, and collaborate with global clients.

Key Responsibilities

• Develop and enhance Workday Adaptive Planning solutions based on business requirements.
• Create High-Level Design (HLD) and ETL Design documentation.
• Build and support batch and real-time data pipelines.
• Maintain and optimize ETL workflows for scalability and performance.
• Review, test, and troubleshoot ETL programs for data quality and accuracy.

Required Skills & Qualifications

• Minimum 2 years of hands-on experience in Workday Adaptive Planning development.
• Strong knowledge of ETL concepts, design patterns, and data integration techniques.
• Experience working with large-scale ETL workflows.
• Bachelor's Degree in Computer Science, Information Technology, or a related field.
• Excellent problem-solving skills and a proactive attitude.

Fynd is India’s largest omnichannel platform and a multi-platform tech company specializing in retail technology and products in AI, ML, big data, image editing, and the learning space. It provides a unified platform for businesses to seamlessly manage online and offline sales, store operations, inventory, and customer engagement. Serving over 2,300 brands, Fynd is at the forefront of retail technology, transforming customer experiences and business processes across various industries.

About the Role

We are seeking a highly motivated, detail-oriented, and proactive individual to join our fast-paced leadership team as a CBO’s Office Associate. In this role, you will work closely with the Chief Business Officer, supporting day-to-day activities, assisting in strategy development, and ensuring smooth operations. You will also collaborate with cross-functional teams to contribute to business growth, operational efficiency, and strategic initiatives.

What will you do at Fynd?

• Support the CBO in managing daily priorities, schedules, and operational tasks effectively.
• Assist in the testing and evaluation of emerging business strategies and tools, ensuring alignment with market trends and best practices.
• Participate in research, development, and execution of strategic business scenarios to simulate real-world outcomes.
• Provide concise, actionable insights and feedback on business strategies, operational efficiencies, and potential areas for improvement.
• Collaborate closely with internal teams to identify challenges, implement solutions, and drive decision-making processes.
• Assist in preparing high-quality presentations, reports, and documentation for reviews and strategic discussions.
• Actively contribute to quality assurance for business processes, ensuring smooth workflows and adherence to deadlines.
• Maintain and update key documentation, including strategy roadmaps, progress trackers, and meeting notes.

Some Specific requirements

• Excellent written and verbal communication skills with the ability to articulate findings, updates, and recommendations effectively.
• Ability to work independently and collaboratively in a dynamic, high-performance environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• A problem-solving mindset with a creative and diverse approach to tackling challenges.
• Strong organizational skills with a commitment to high-quality work and the ability to prioritize tasks efficiently.
• A proactive attitude and the ability to manage tight deadlines and occasional extended hours when required.

Why Join Us?

• Work directly with the CBO and gain hands-on experience in strategic business operations and decision-making.
• Opportunity to influence key business strategies and contribute to innovation within a fast-paced, growing organization.
• Exposure to cutting-edge tools, processes, and business practices, fostering professional and personal growth.
• A dynamic work environment that values ideas, learning, and impact-driven performance.

Please Note:

• This is a full-time, on-site position (no WFH).
• A flexible work schedule is expected, including occasional extended hours based on business requirements.

What do we offer?

Growth

Growth knows no bounds, as we foster an environment that encourages creativity, embraces challenges, and cultivates a culture of continuous expansion. We are looking at new product lines, international markets and brilliant people to grow even further. We teach, groom and nurture our people to become leaders. You get to grow with a company that is growing exponentially.

Flex University

We help you upskill by organising in-house courses on important subjects

Learning Wallet: You can also do an external course to upskill and grow, we reimburse it for you.

Culture

Community and Team building activities

Host weekly, quarterly and annual events/parties.

Wellness

Mediclaim policy for you + parents + spouse + kids

Experienced therapist for better mental health, improve productivity & work-life balance 

Senior Business Analyst – (P&C Insurance) 

Location: Noida/Gurugram

Job Summary 

We are looking for a curious, detail-oriented, and analytical Senior Business Analyst to 

join our Strategic Offerings team. This role is perfect for someone who thrives on 

understanding business challenges, researching cutting-edge solutions, and conducting 

in-depth analysis to drive digital transformation in P&C insurance. 

You will be at the forefront of evaluating and comparing market-leading digital 

solutions, ensuring that our business teams have the right tools and strategies for 

efficiency and growth. If you’re passionate about problem-solving, technology, and 

making data-driven decisions, this role is an opportunity to shape the future of 

insurance while accelerating your own career. 

Key Objectives 

1. Understand and Document Business Needs: Work closely with stakeholders to 

gather and translate business requirements into actionable insights. 

2. Conduct Market Research: Identify and evaluate external digital solutions that 

align with business needs. 

3. Analyze and Compare Solutions: Conduct in-depth feature analysis, 

benchmarking market offerings to determine the best fit. 

4. Validate and verify requirements by reviewing them with stakeholders and 

obtaining their approval. Ensure that the documented requirements align with 

the business goals and objectives. 

Key Responsibilities 

• Business Requirement Analysis 

o Engage with stakeholders to understand business processes, challenges, 

and future goals. 

o Use various techniques such as interviews, surveys, and observations to 

elicit detailed business requirements. Ensure that the requirements 

capture both the functional and non-functional aspects. 

o Document detailed business and functional requirements to support 

digital transformation initiatives. 

• Market Research & Solution Evaluation 

o Research emerging technologies in the insurance space, identifying 

potential solution providers. 

o Evaluate the applicability of technologies such as artificial intelligence, 

blockchain etc in improving insurance processes and customer 

experiences. 

o Conduct competitive analysis of external solutions, comparing features, 

functionalities, and scalability. 

o Perform SWOT analysis to understand the strengths, weaknesses, 

opportunities, and threats posed by competitor solutions. 

o Collaborate with vendors to gain a deep understanding of their offerings 

and limitations. 

o Lead pilot projects to test and evaluate new solutions. 

• In-Depth Analysis & Strategic Insights 

o Assess solutions for compatibility with internal systems, security, and 

compliance standards. 

o Provide data-driven recommendations to business teams on solution 

selection. 

o Work closely with the Senior Business Consultant to align findings with 

broader strategic initiatives. 

o Collaborate with cross-functional teams to ensure successful integration 

of new solutions. 

o Track key performance indicators (KPIs) to measure the success of new 

technologies and their impact on business objectives. 

Skills & Qualifications 

• 7+ years of experience in the P&C insurance industry, with strong knowledge of 

insurance business processes. 

• Experience in large-scale business deployments, including business process 

transformation. 

• Strong analytical and problem-solving skills, with the ability to translate business 

challenges into solution-driven strategies. 

• Hands-on experience with business requirement gathering, process 

documentation, and workflow analysis. 

• Ability to conduct market research, competitive analysis, and feature 

benchmarking. 

• Strong stakeholder management skills, ensuring clear communication between 

business, technology, and vendors. 

• Proficiency in data visualization, business process modelling tools, and reporting 

frameworks. 

Preferred Skills 

• Understanding of AI/ML applications, automation, and analytics in insurance. 

• Familiarity with Agile methodologies, Azure Dev Ops, Jira, and Confluence. 

• Certifications in CBAP (Certified Business Analysis Professional), CSPO, Lean Six 

Sigma, or Agile frameworks. 

Job Role and Responsibilities :

What you will be doing :

- Create use-cases, user stories, and detailed product requirements that clearly articulate the functionality of the product that will be developed and define Key KPIs

- Deeply understand the needs of current and target developers, customers, and partners through regular interactions and quantitative and qualitative research, and represent their voice to internal teams

- Monitor product metrics to identify how well the customers are using a particular feature and improve it accordingly

- Create world-class product documentation for all kinds of users. Create great In-product messaging that resonates with different personas

- Conceptualize and create educational product and solution content for a variety of platforms

- Collaborate with Engineering, Design, and Documentation teams to deliver an amazing product and an exceptional user experience time

- Meet regularly with key customer-facing teams to collect and analyse user feedback to shape new product ideas and user requirements

- Have strong solution skills in translating customer needs to product functionalities.

- Work with the leadership team in planning the product roadmap

- Convert ideas to prototypes and demonstrate them to the key partners

- Represent the company in product or domain-specific conferences and event

What we are looking for :

- 4+ years of relevant, hands-on Product Management experience at the leading Enterprise / B2B companies with a minimum of 5+ years of experience in SaaS

- 2+ years of Development/QA/Testing/Test Automation experience is a must

- Familiarity with at least a couple of Test Automation Frameworks/ Tools is a must

- Industry experience and familiarity with UI design and best practices, general programming languages, and concepts, including web and mobile application architectures and components, and software-as-a-service concepts

- Excellent strategic thinking and prioritization skills.

- Ability to make difficult trade-off decisions and yet create a roadmap to achieve business goals

- Strong organizational skills: prioritization, effective time management, conflict resolution, risk identification, and mitigation

- Excellent communication and cross-functional teamwork skills: Leader, express ideas easily and clearly, run productive meetings, and decisive

- Experience with SCRUM/Agile development process

Job Summary:

1.    Sourcing and Recruiting Candidates: Responsible for sourcing, identifying, and recruiting candidates for job vacancies. This includes online job portals, social media platforms, employee referrals and other recruitment methods to attract and screen potential candidates.

2.    Conducting Interviews: Screening potential candidates to assess their suitability for the job which includes evaluating their skills, qualifications, experience, and other relevant factors.

3.    Coordinating with Managers: Work closely with managers to understand the requirements and to ensure clear understanding of the job vacancy.

4.    Managing the Recruitment Process: Manage end to end recruitment process effectively and efficiently. Creating Job Descriptions, Posting Job Adds, Screening Resumes, Scheduling Interviews and Placing an Offer.

5.    Building Relationships: Build relationship with potential candidates, managers and other stakeholders to promote the organization as an attractive place to work.

6.    Maintaining Candidates Database: Maintain database of potential candidates, keeping track of their resumes, qualifications, and other relevant information. Ensure that the organization has a pool of suitable candidates to choose from for future requirements.

Job Duties:

1.    Develop and execute recruitment plans.

2.    Networking through industry contacts, social media, and employees.

3.    Sourcing the candidates from different recruitment sources.

4.    Research and recommend new sources for recruitment.

5.    Screening applicants to evaluate if they meet the job requirements.

6.    Regular follow ups with the managers.

Job Requirements:

1.    Bachelor’s degree in Human Resources or related field.

2.    4 – 7 years of experience in recruitment.

3.    Hands on experience on Naukri, LinkedIn and various online job portals.

4.    Experience in Core IT hiring.

5.    Strong network among candidates, recruiters and consultants.

6.    Excellent communications and presentation skills, both written and verbal.

7.    Strong interpersonal skills and the ability to build relationships.

8.    Familiarity with Applicant Tracking System and other Recruitment Softwares.

• A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency.
• The only aim is to ensure customer satisfaction by fulfilling their requirements.
• Should be confident in troubleshooting any such emerging queries and maintaining high standards.
• Good Convincing Skills.
• Good communication and interpersonal skills interactive communication.
• Document or maintain records of each and every interaction with the customers for future evaluation.
• Follow the procedure, and guidelines provided and implement it while troubleshooting queries.
• Proficiency in English is Mandatory.