Vysystem pvt Ltd

Job Summary

We are looking for an experienced L2/L3 Support Analyst / Engineer to provide advanced technical support, troubleshoot complex application and cloud issues, perform root-cause analysis, and ensure platform stability across modern digital, data, AI, and Microsoft Azure environments. The role requires strong problem-management capabilities, ownership of critical incidents, effective escalation handling, and collaboration with development and infrastructure teams.

Key Responsibilities

• Provide L2/L3 technical support for business-critical applications and platforms.
• Perform advanced troubleshooting, incident diagnosis, root-cause analysis, and resolution of complex technical issues.
• Manage and resolve P1/P2 incidents, service disruptions, and recurring production issues within agreed SLAs.
• Perform problem management, identify recurring issues, and implement permanent corrective actions.
• Support and troubleshoot Sitecore XM Cloud / Experience Edge, Next.js, Vercel, React Native, and Dynamics 365 CE/Dataverse environments.
• Troubleshoot APIs, Azure API Management, Azure Integration Services, and related integration issues.
• Provide support for Microsoft Fabric, Power BI, Azure AI, and Azure-based data services.
• Monitor and troubleshoot applications hosted on Azure Kubernetes Service (AKS) and Azure App Service.
• Use Azure Monitor, Application Insights, Log Analytics, and Microsoft Sentinel for monitoring, diagnostics, alert analysis, and security-related troubleshooting..
• Prepare and maintain RCA, problem records, knowledge articles, troubleshooting guides, and operational documentation.
• Support knowledge transfer and mentor L1/L2 support teams on complex technical issues.
• Ensure application availability, reliability, performance, and overall platform stability.

Preferred Profile

• 6–8 years of experience in application production support / L2-L3 support / cloud application support.
• Hands-on experience supporting complex Azure-based digital applications and integrations.
• Experience working with enterprise ITIL processes, including Incident, Problem, Change, and Knowledge Management.
• Strong communication skills with the ability to interact with technical and business stakeholders.

Job Summary

We are seeking a skilled Mainframe Developer with strong experience in COBOL, JCL, DB2, and VSAM. The ideal candidate will be responsible for developing, enhancing, maintaining, and supporting enterprise mainframe applications while ensuring high performance, reliability, and quality.

Key Responsibilities

• Develop, maintain, and enhance mainframe applications using COBOL.
• Create and modify JCL for batch processing and job scheduling.
• Design, develop, and optimize DB2 databases, SQL queries, and stored procedures.
• Work with VSAM datasets, including KSDS, ESDS, and RRDS.
• Analyze business requirements and translate them into technical solutions.
• Perform unit testing, integration testing, and support user acceptance testing (UAT).
• Troubleshoot production issues and provide timely resolutions.
• Participate in code reviews and ensure adherence to coding standards.
• Collaborate with business analysts, testers, and cross-functional teams.
• Prepare technical documentation and maintain application support documentation.

Required Skills

• Strong programming experience in COBOL.
• Good knowledge of JCL and batch processing.
• Hands-on experience with DB2, SQL, and database performance tuning.
• Experience with VSAM file structures and file handling.
• Knowledge of CICS and IBM z/OS is an advantage.
• Familiarity with source control and change management tools such as Endevor or Changeman.
• Strong analytical and problem-solving skills.
• Good verbal and written communication skills.

Job Summary

We are seeking a skilled Database Administrator with hands-on experience in MS SQL Server, Azure SQL, and database management technologies. The ideal candidate will be responsible for maintaining database performance, ensuring high availability, managing backup and recovery processes, and supporting enterprise database environments. Experience with Always On Availability Groups and SSIS/SSRS is highly preferred.

Roles & Responsibilities

• Install, configure, and maintain MS SQL Server databases
• Monitor database health, performance, and security
• Manage backup, restore, and disaster recovery processes
• Configure and support Always On Availability Groups
• Perform database performance tuning and optimization
• Troubleshoot database-related issues and provide resolution
• Work on SSIS packages and SSRS reports
• Support Azure SQL database administration activities
• Ensure database availability, reliability, and scalability
• Collaborate with application and infrastructure teams for deployments and support

Key Skills

• Database Administration
• MS SQL Server
• SQL Server Performance Tuning
• Azure SQL
• Always On Availability Groups
• SSIS / SSRS
• Backup & Recovery
• Database Monitoring & Troubleshooting

Required Skills

• 3–5 years of experience as a Database Administrator
• Strong hands-on experience with MS SQL Server
• Experience in Azure database environments
• Knowledge of Always On configuration and management
• Experience with SSIS and SSRS
• Good understanding of database security and optimization
• Strong analytical and problem-solving skills
• Excellent communication and coordination abilities

Experience with load testing and profiling tools such as Java Selenium, Cucumber & postman.  

∙Hands on Experience in Rest Assured & API Testing  

∙Work with various development teams to ensure SLA of their core APIs are tracked and maintained release 

over release. 

∙Proficiency in building performance analysis tools, custom dashboards and framework development using 

open-source tools. 

∙Metrics analysis for continuous performance improvement. 

∙Developing and maintaining test design, test plan documents and interface specifications​. 

∙Experience in working on projects with AGILE/SCRUM methodology. 

∙Good understanding of Performance test Design and experience in preparing Test Plan and effort estimation 

∙Monitoring of various server resources like DB connection pools, Threads, JMS queues/topics/modules etc. 

∙Write scripts to automate test various services and scenarios. 

oC#, 

oASP.NET, 

oSOLID principles, 

oDDD, 

oUnit/integration testing, 

oReact / typescript, 

oSQL, 

oAgile SCRUM 

oOracle, SQL Server, Snowflake 

∙Additional expectations 

oAWS, 

oDocker 

oterraform, 

oCoding with Copilot, 

oGMP or other strict compliance projects, 

oCode reviewing, 

oPair programming, 

oInterest in Functional Programing 

Job Description:

We are seeking a skilled Mainframe Tester with hands-on experience in CICS to join our QA team. The ideal candidate will be responsible for designing, executing, and maintaining test cases for mainframe applications, ensuring the quality and reliability of business-critical systems.

Key Responsibilities:

• Develop and execute test plans for mainframe applications using COBOL, JCL, DB2, and CICS.
• Perform functional, regression, and integration testing on CICS transactions.
• Identify, document, and track defects using standard testing tools.
• Collaborate with developers, business analysts, and other stakeholders to resolve issues.

Meet with stakeholders, customers, and project teams to collect requirements, scope projects, and contribute to creative 

and technical concepts 

∙Implement modifications to existing campaigns to accommodate changes in user requirements 

∙Employ best practices in developing, conducting, and interpreting A/B tests and personalization campaigns focused on user 

experience and effectiveness against project goals 

∙Identify areas for improvements and assist in managing projects to implement enhancements to completion  

∙Maintain campaign code in GitHub following established organization standards and development guidelines 

∙Ensure team process to enter and track implementation information including work items, tasks and issue management 

using JIRA 

Tools: 

∙Must have 5+ years minimum experience in building and maintaining web applications. 

∙Must have experience in web technologies HTML5, CSS3, JSON, JavaScript, Web services (SOAP/REST). 

∙Must have Experience in CSS and JavaScript frameworks like Bootstrap, jQuery etc. 

∙Experience with SASS/LESS frameworks. 

∙Experience with source control systems like TFS, GIT etc. 

∙Experience with JavaScript application frameworks such as Angular, React or Vue.js is a plus. 

∙Knowledge of scripting languages and object-oriented concepts. 

∙Experience with Agile / Scrum software development practices. 

∙Excellent troubleshooting and communication skills. 

∙Experience in any content management systems (CMS) preferred but not required. 

∙Ability to work independently and as part of a team. 

∙A/B Testing or Personalization experience is preferred but not required. 

∙Bachelor's degree in computer science, engineering or a related discipline with an information technology focus or 

equivalent experience

Technical Skills:  

•Solid knowledge in automation testing. 

•Good experience in C# 

•Experience in testing web services, REST APIs. 

•Experience in Selenium using C# 

•Lambda Test for cross-browser and cross-device testing 

•Exposure to create Automation framework like Modular, BDD etc. 

•Knowledge in testing web services is desirable. 

•Good understanding of GIT and it’s process like 

• Development/Technical support experience in preferably DevOps.
• Looking for an engineer to be part of GitHub Actions support. Experience with CI/CD tools like Bamboo, Harness, Ansible, Salt Scripting.
• Hands-on expertise with GitHub Actions and CICD Tools like Bamboo, Harness, CI/CD Pipeline stages, Build Tools, SonarQube, Artifactory, Nuget, Proget Veracode, LaunchDarkly, GitHub/Bitbucket repos, Monitoring tools.
• Handelling Xmatters,Techlines,Incidents
• Strong Scripting skills (PowerShell, Python, Bash/Shell Scripting) for Implementing automation scripts and Tools to streamline administrative tasks and improve efficiency.
• An Atlassian Tools Administrator is responsible for managing and maintaining Atlassian products such as Jira, Confluence, Bitbucket, and Bamboo.
• Expertise in Bitbucket, GitHub for version control and collaboration global level.
• Good experience on Linux/Windows systems activities, Databases.
• Aware of SLA and Error concepts and their implementations; provide support and participate in Incident management & Jira Stories. Continuously Monitoring system performance and availability, and responding to incidents promptly to minimize downtime.
• Well-versed with Observability tool as Splunk for Monitoring, alerting and logging solutions to identify and address potential issues, especially in infrastructure.
• Expert with Troubleshooting production issues and bugs. Identifying and resolving issues in production environments.
• Experience in providing 24x5 support.
• GitHub Actions
• Atlassian Tools (Bamboo, Bitbucket, Jira, Confluence)
• Build Tools (Maven, Gradle, MS Build, NodeJS)
• SonarQube, Veracode.
• Nexus, JFrog, Nuget, Proget
• Harness
• Salt Services, Ansible
• PowerShell, Shell scripting
• Splunk
• Linux, Windows

Job Title: UI Developer

Location: Chennai, Pune, India

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Whatsapp: Nine 1500780 Five Nine

Job Summary: We are looking for a talented UI Developer to join our team. The ideal candidate will have extensive experience in developing user interfaces using Angular 11+ and RxJS. This role involves collaborating with cross-functional teams to create seamless and efficient user experiences.

Key Responsibilities:

• Design, develop, and maintain user interfaces using Angular 11+ and RxJS.
• Collaborate with backend developers, designers, and project managers to ensure seamless integration and high performance.
• Build reusable and modular components to optimize development efficiency.
• Implement responsive design and ensure cross-platform compatibility across various devices and browsers.
• Optimize application performance and address security vulnerabilities.
• Write clean, maintainable, and well-documented code following best practices.
• Conduct code reviews, debug, and resolve issues in a timely manner.
• Stay updated with the latest Angular features and related technologies to continuously improve the project.

Qualifications:

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Proven experience as a UI Developer or in a similar role.
• Proficiency in Angular 11+ and RxJS.
• Strong understanding of HTML5, CSS3, JavaScript, and TypeScript.
• Familiarity with RESTful APIs and backend integration.
• Knowledge of UI/UX principles and experience implementing user-friendly interfaces.
• Hands-on experience with version control tools (e.g., Git).
• Strong problem-solving and troubleshooting skills.
• Excellent communication and teamwork abilities.

Preferred Skills:

• Experience with front-end frameworks such as Bootstrap and Material Design.
• Familiarity with Agile methodologies.
• Knowledge of testing frameworks like Karma and Jasmine.